Panasonic Network Camera Bb Hcm371a Operating Instructions

							Operating Instructions
 [For assistance, please call: 1-800-272-7033]                                  11
2.16 Changing Initial Settings on the Single Camera page or the Multi-
Camera page ............................................................................... 84
2.17 Configuring Multiple Cameras...................................................... 87
2.18 Format the SD memory card........................................................ 89
2.19 Stop the SD Memory Recording .................................................. 90
2.20 Buffering or Transferring Images by Timer ................................... 91
2.21 Buffering or Transferring Images by Alarm Signal...................... 100
2.22 Transfer the Camera Image in Transport Mode.......................... 111
2.23 Transfer the Camera Image in Tunnel Mode .............................. 112
2.24 Specifying Operation Time......................................................... 113
2.25 Controlling External Output Terminal ......................................... 115
2.26 Changing Indicator Display ........................................................ 116
3 Camera Maintenance ................................................117
3.1 Maintenance page ..................................................................... 117
3.1.1 Confirming the Status ............................................................................ 118
3.1.2 Confirming the Wireless Status ............................................................. 118
3.1.3 Restarting the Camera .......................................................................... 119
3.1.4 Updating the Camera Firmware ............................................................ 120
3.1.5 Creating Configuration File .................................................................... 123
3.1.6 Loading Settings from a Configuration File ........................................... 124
3.1.7 Resetting the Camera to Factory Default .............................................. 125
3.2 Support page ............................................................................. 126
3.2.1 Seeing Help page .................................................................................. 126
3.2.2 Seeing Wireless Help page ................................................................... 127
3.2.3 Seeing Product Information ................................................................... 127
3.2.4 Seeing Support Information................................................................... 128
3.3 External I/O ................................................................................ 129
3.4 RESTART Button ....................................................................... 131
3.5 FACTORY DEFAULT RESET Button.......................................... 132
3.6 Default Setting List ..................................................................... 133
3.7 Cleaning ..................................................................................... 141
3.7.1 Cleaning the Main Unit .......................................................................... 141
3.8 Setting an IP Address on Your PC ............................................. 142
3.9 Using Setup Program ................................................................. 143 
						

							Operating Instructions
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3.10 Setting Your PC.......................................................................... 146
3.10.1 Setting the Proxy Server Settings on Web Browser  ............................. 146
3.10.2 Setting UPnP™ to Display Camera Shortcut in My Network Places ..... 149
3.10.3 Setting the Internet Temporary File Setting on Web Browser ................ 149
3.11 ASCII Character Table ............................................................... 150
3.12 File Size and Number of Buffered Images ................................. 151
3.13 Number of Images on the SD Memory Card ............................. 152
3.14 Specifications ............................................................................. 153
Index .................................................................................. 157 
						

							Operating Instructions
 [For assistance, please call: 1-800-272-7033]                                  13
1 Camera Monitoring
1.1 Accessing the Camera
1.Start up the web browser on your PC.
2.Enter http://IPv4 Address (or URL):Port Number on the address bar, and 
press [Enter] on the keyboard.
 When port number is 80 (default), you do not need to enter port number. 
See page 44 for details about port number.
 For IPv6 connection, see page 15 and page 16, and prepare the 
requirements. Enter the http://(IPv6-registered URL):Port Number
 on 
the address bar.
 If the camera image is not displayed, see page 55 and page 56 of the 
Installation/Troubleshooting.
3.The Enter Network Password window is displayed, and enter the user name 
and password that were set, and click [OK].
Note
When [Permit access from guest users] is set on the Security: Administrator 
page, authentication window will not be displayed.E.g. http://192.168.0.253:50000 (in IPv4)
http://XXXXX.viewnetcam.com:50000 (in IPv6) 
						

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4.Click the following tabs to display each page.
Notes
 When users other than an administrator are accessing the camera, 
[Setup] and [Maintenance] tab will not be displayed. Additionally, When 
[Do not permit access from guest users] is set on the Security: 
Administrator page, [Login] tab will not be displayed.
 If [View Multi-Camera page] or [View Buffered Image page] is not 
permitted on the General User page, [Multi-Camera] or [Buffered Image] 
tab will not be displayed.
5.Close the web browser. ATo Single Camera page (page 17)BTo Multi-Camera page (page 32)
CTo Buffered Image page (page 34)DTo Setup page (page 39)
ETo Maintenance page (page 117)FTo Support page (page 126)
GTo log in to the camera (page 80)
ABCDEFG
Select a language 
to display.
Displays IPv4, IPv6 
or IPsec connection.Version Number 
						

							Operating Instructions
 [For assistance, please call: 1-800-272-7033]                                  15
1.1.1 To Access the Camera in IPv6
You need to prepare the followings to access the camera in IPv6.
PC Requirements
Operating System: Windows XP Service Pack 1 or later
Web Browser: Internet Explorer 6.0 or later
An IPv6 Router
An IPv6 Connection Service
To connect in IPv6, subscribe to the ISPs IPv4/IPv6 Dual-Stack or IPv6 over 
IPv4 Tunneling service. The camera does not work in IPv6-only network.
IPv6 Domain Name Service
In Windows XP, you cannot access the camera entering IP address on the web 
browser. You need to enter IPv6 URL registered in the domain name service. We 
recommend Viewnetcam.com service (see page 29 of the Installation/
Troubleshooting) as a domain name service. Ask your ISP about other IPv6 
domain name service.
What is IPv6?
IPv6 is short for Internet Protocol Version 6.
IPv6 was created to address the additional IP addresses that will be 
needed as the Internet continues to expand.
IPv6 is expected to gradually replace IPv4, with the 2 coexisting for a 
number of years during a transition period.
Though most ISPs (Internet Service Providers) do not yet support IPv6, 
many local networks already use it. When your ISP supports IPv6, your 
Panasonic Network Camera will be ready!
For more information you wish to visit http://www.ipv6.org/. 
						

							Operating Instructions
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Setting up the IPv6 Router, your PC, and the Camera
Setting up the IPv6 Router
Set up the router as you subscribe to the IPv6 service. If the access from WAN side 
is disabled on the router, enable the TCP packets from WAN side in the packet 
filtering. See the Panasonic Network Camera support website at http://
panasonic.co.jp/pcc/products/en/netwkcam/ for information about the 
recommended routers.
Setting up your PC
1.Click [Start] [All Programs] [Accessories] [Command Prompt].
Command Prompt window is displayed.
2.Enter ipv6 install.
Succeeded is displayed.
Note
If Windows XP Service Pack 1 or later is not installed, Succeeded will not be 
displayed. Install it on your PC.
3.Enter ipconfig.
If the IPv6 address is properly assigned to your PC, IPv6 address will be 
displayed on the window.
Setting up the Camera
Usually, IPv6 address is automatically assigned. If you assign a static IPv6 
address, see page 47. To access the camera in IPv6, you need to subscribe to the 
domain name service such as Viewnetcam.com, and register the URL.
Confirming that You Can Access the Camera
Confirm that the image is properly displayed (see page 13). 
						

							Operating Instructions
 [For assistance, please call: 1-800-272-7033]                                  17
1.2 Viewing Single Camera page
1.Access the camera (see page 13).
The Top page is displayed.
2.Click the [Single] tab at the top of the page.
When Security Warning window is displayed, click [Yes] (see page 18).
See page 19 for Security Warning window when using Microsoft Windows 
XP Service Pack 2.
3.Close the web browser.
Notes
Refresh interval is [Motion] by default. You can change it on the operation 
bar (see page 23).
Refresh interval may change depending on the network condition, PC 
performance and what object you view. SD memory recording or IPsec will 
also slow refresh interval.
When displaying video (Motion JPEG), the camera allows up to 30 
simultaneous accesses. When trying more than 30 accesses, the 31st 
user will see a gray screen. (Maximum 30 accesses for a Buffered Image 
page too.)
When the pan/tilt reaches the end, a shadow may be displayed partially. 
This is not a problem.
To reduce the data traffic, the video can be automatically changed to 
refreshing still images on the General User page (see page 81).
To display the Single Camera page directly, add it to the [Favorites] on the 
web browser. Capture Image
Button
(see page 22)
Operation Bar
(see page 23)
Refresh Interval
(see page 23)Audio Control 
Bar (Talk 
Button, Listen 
Button and 
Adjustment 
Bar)
(see page 29)
Click to Center
(see page 21)
Camera Image
The banner is 
displayed.
(see page 20) 
						

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When you view a dark image, enable the color night view mode on the 
Camera Setup page (see page 71). The image will be brighter, but the 
refresh interval may slow down and image quality may decrease in a dark 
place.
The image may stop refreshing because the wireless communication can 
be disconnected depending on the environment. Click [Refresh] at the tool 
bar on the web browser.
Security Warning window
To view a video (Motion JPEG) or to use audio feature, ActiveX® Controls must be 
installed. When trying to display a video for the first time, Security Warning window 
will be displayed. When using Windows XP or Windows 2000, log in as an 
administrator to install it.
If you cannot install ActiveX Controls or you cannot see the video in the 
Internet Explorer
Click [Tools] [Internet Options] [Security] tab and click [Custom level] on 
the web browser. 
(1) Check Prompt in Download signed ActiveX Controls.
(2) Check Enable in Run ActiveX Controls and plug-ins.
ActiveX Controls can be installed from the file on the Setup CD-ROM.
(1) Restart the PC. 
(2) Confirm that Internet Explorer is closed. 
(3) Double-clickocx\ActiveXInst.exe on the Setup CD-ROM.
Notes
When the IP address was changed for the camera, enter it on the address bar. 
						

							Operating Instructions
 [For assistance, please call: 1-800-272-7033]                                  19
Video may not be displayed quickly or audio may not be listened immediately. 
Wait for a while.
If you use a proxy server, set the web browser not to access the proxy server 
(see page 146).
In some corporate network environments a firewall may be used for security 
purposes. It is possible that this may prevent motion video from being 
displayed. In this situation we suggest:
Contact your network administrator.
Try using regularly refreshed images.
Security Warning window on Microsoft Windows XP Service Pack 2
To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be 
installed.
Follow the steps shown below to install ActiveX Controls.
1.Click the warning displayed above the tabs, and click [Install ActiveX 
Control...].
2.Click [Install]. 
						

							Operating Instructions
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The Banner
When the camera accesses the Internet, the banner displays product information 
about cameras or announcements about the latest firmware, etc. from Panasonic. 
Whether or not to display the banner can be set at Banner Display (see page 84).
Notes
The banner is displayed when [Yes] is checked for Allow Access from the 
Internet on the Automatic Setup page, or when [Enable] is checked for Auto 
Port Forwarding on the UPnP page for the Connection Mode of Static or 
DHCP.
Even if [Yes] is checked for Allow Access from the Internet on the Automatic 
Setup page, or [Enable] is checked for Auto Port Forwarding on the UPnP 
page for the Connection Mode of Static or DHCP, when the camera is not 
connected to the Internet,   is displayed.