Panasonic Memory Card Portable Recorder AG-HPG10P Operating Instructions

							For your 
reference
81
Power-related Q&A
No power.•  Has the battery or AC adapter been connected properly? Check the 
connections.P 15
The power suddenly goes 
off without warning.•  In order to preserve the battery charge and prevent tape wear, the 
power will be automatically turned off when more than 5 minutes 
have elapsed in the shooting pause status. Check the setting for 
the POWER SAVE item on the setting menu OTHER FUNCTIONS 
screen.P 79
The power is turned on but 
it goes off immediately.•  Has the battery charge been depleted? If the remaining battery 
charge display is blinking or 
 is displayed, it means that there 
is little or no charge left in the battery. Charge the battery or replace 
the existing battery with a fully charged battery. P 63
Battery-related Q&A
The battery charge is 
depleted quickly.•  Was the battery charged sufficiently? Charge the battery until the 
CHARGE lamp on the AC adapter goes off.P 14
•  Is the battery being used in a location where the temperature is 
low? Batteries are affected by the ambient temperature. Batteries 
operate for shorter periods of time at low-temperature locations.—
•  Has the battery reached the end of its service life?The battery may 
have reached the end of its service life. Although the service life will 
differ depending on how the battery has been used, if the battery 
can be used only for short periods of time even after it has been 
fully charged, it means that it has reached the end of its service life.—
The battery cannot be 
charged.•  Is the DC cable connected to the AC adapter?
  The battery cannot be charged if the DC cable is connected.P 15
Troubleshooting (Q&A) 
						

							82
Troubleshooting (Q&A) (continued)
Recording
Recording does not start.•  Is the unit’s power on? P 16
•  Has the battery reached the end of its service life? The battery may 
have reached the end of its service life. Although the service life will 
differ depending on how the battery has been used, if the battery 
can be used only for short periods of time even after it has been 
fully charged, it means that it has reached the end of its service life.—
The P2 card has been 
inserted properly, but 
recording is not possible. •  Is the P2 card’s write-protect switch at the PROTECT 
position?Images cannot be recorded while this switch is at the 
PROTECT position. P 23
•  Does the P2 card have very little remaining memory?Either save 
the data concerned on another media and delete the unnecessary 
data on the P2 card concerned or replace the P2 card with a new 
card.
•  Has the P2 card been formatted properly?Does the card have a 
format which cannot be used?Format the card using the unit.
•  P2 cards with a memory size of 2GB cannot be used.P 40
P 22
P 25
Editing
Data cannot be read on the 
SD memory card.•  Has the SD memory card been formatted properly? Format the 
card using the unit.P 26
Non-linear editing is not 
possible.•  Check the specifications of the cable used to connect the unit with 
the computer.P 60 
						

							83
For your 
reference
Playback
Mosaic-like noise appears 
during rapid forward or 
rapid reverse playback.•  This phenomenon is characteristic of digital equipment. It is not a 
sign of trouble.—
No playback pictures 
appear even though the TV 
set is connected properly. •  Is the input selector on the TV set at the “video input” position? 
Carefully read the instructions accompanying the TV set, and select 
the connected video input connector.—
No playback sound is heard 
from the unit’s speaker.•  Has the unit’s volume level been turned down too low? Press the 
AUDIO MON/VAR “+” button, and adjust the volume level.P 64
No hot swap playback.•  This unit does not support hot swap playback. To continue 
playback, stop playback, and then replace the P2 card with another 
card.P 48 
						

							84
Operating precautions 
When using the unit in rainy or snowy weather, 
at the beach or other locations, take care to 
protect it from precipitation and sea water.
•  Otherwise, trouble may occur in the unit and 
its cards. (It may not be possible to restore the 
original functions.)
Keep the unit away from appliances (such 
as TV sets and TV game machines) which 
generate magnetic fields.
•  When the unit is used on top of or near a TV set, 
the images and sound may be distorted by the 
electromagnetic waves emanating from the TV 
set.
•  Strong magnetic fields generated by speakers 
or large motors may damage the recordings or 
distort the images.
•  The electromagnetic waves emanating from 
microcomputers may adversely affect the unit 
and distort the images and sound.
•  If the unit is adversely affected by an appliance 
that generates magnetic fields and fails to 
operate properly as a result, turn off its power, 
and either remove its battery or unplug the AC 
adapter from the power outlet. Then install the 
battery again or re-connect the AC adapter. After 
doing this, turn the unit’s power back on.
Do not use the unit near a radio transmitter or 
high-voltage appliance.
•  Doing so may adversely affect the recorded 
images and sound.
When using the unit at the beach or similar 
locations, take care to protect it from sand and 
dust.
•  Sand and dust may damage the unit and its 
cards. (Take particular care when inserting or 
ejecting the cards.)
AC adapter and battery
•  When the battery temperature is extremely high 
or extremely low or when the battery has not 
been used for a prolonged period and been left 
discharged, the [CHARGE] lamp will blink several 
times, and charging will start automatically.
•  If the [CHARGE] lamp continues blinking even 
when the battery temperature is normal, this may 
be a sign of trouble in the battery or AC adapter.  
Consult with your dealer.
•  When the battery is warm, it will take longer than 
usual to recharge it.•  When the AC adapter is used near a radio, the 
sound from the radio may be distorted. Use the 
AC adapter and radio at a distance of at least 1 
meter from each other.
•  Noise is output while the AC adapter is being 
used, but this is not a sign of trouble.
When carrying the unit around, take care not 
to drop it.
•  Strong impacts may damage the unit’s body, 
preventing it from operating properly.
Do not expose the unit to insecticides or 
volatile sprays or liquids.
•  These substances may deform the unit’s body or 
cause its paint to peel off.
•  Do not bring the unit into contact with products 
made of rubber or vinyl for prolonged periods of 
time. 
						

							85
For your 
reference
Characteristics of the battery
A rechargeable lithium-ion battery is used in this 
unit. Electrical energy is generated by the chemical 
reactions taking place inside it. These reactions 
are susceptible to the effects of the ambient 
temperature and humidity, and the higher or the 
lower the temperature, the quicker the battery 
charge will be used up. When the battery is used 
where the temperature is extremely low, it will 
power the unit for only 5 minutes or so.
When the battery reaches an extremely high 
temperature, its protection function is activated, 
making it impossible for the battery to be used for 
a while.
After using the unit, always remember to 
remove the battery.
Be sure to remove the battery from the unit. (If it 
is left in place, a very faint current will continue to 
flow even when the unit’s power has been turned 
off.) If the battery is left in place for a prolonged 
period, it may discharge excessively so that it 
cannot be used again even when it is charged at a 
later time.
Protect the battery terminals.
Keep the battery terminals free from dust and 
foreign matter.
If the battery has been inadvertently dropped, 
check whether its body and terminal area have 
been deformed.
Installing a deformed battery in the unit or in the 
AC adapter may damage the unit or AC adapter.
Precautions when memory cards are to be 
destroyed or given to other parties
The formatting and deletion functions provided by 
the unit and personal computers serve merely to 
change the file management information: they will 
not completely erase all the data on the memory 
card. When a memory card is to be destroyed or 
given to another party, it is recommended that you 
destroy the actual card physically or use a data 
deletion software program for use with personal 
computers available on the market to completely 
erase all the data on the card. You, the user, are 
responsible for managing the data on your memory 
cards.Liquid crystal display
•  When the same image or characters are left 
displayed on the LCD monitor for a prolonged 
period, they may become burned into the screen.  
However, the original condition of the screen will 
be restored after the power has been kept off for 
several hours.
•  The liquid crystal part of the monitor has been 
fabricated using high-precision technology.
The number of its effective pixels is more than 
99.99%, but this still leaves less than 0.01% of 
its pixels which may be missing or permanently 
lighted. This is not a sign of trouble and will have 
absolutely no effect on the images which have 
been recorded.
•  Condensation may form on the liquid crystal part 
of the monitor if the unit is placed in a location 
where there is a significant difference in the 
temperature levels. If this happens, wipe off the 
condensation with a soft dry cloth.
•  If the unit becomes very cold, the LCD monitor 
screen will be darker than usual immediately 
after the power has been turned on. When the 
temperature inside the unit rises, the normal 
brightness will be restored.
Protective caps for the connectors
Cover the connectors which are not going to being 
used with the protective caps. 
						

							86
Updating the drivers installed in the unit
For the latest information concerning drivers, access the P2 support page on the web site given below.
http://panasonic.biz/sav/
When updating a driver, check the unit’s version by selecting thumbnail menu “OPERATION” – “SERVICE” 
– “SYSTEM INFO”, then access the above web site, and download the driver if necessary.
Complete the updating by loading the downloaded file into the unit through an SD memory card. For 
details on the updating procedure, refer to the information on the above site.
•  When installing the update, be absolutely sure to connect the AC adapter.
•  It is recommended that SD memory cards which comply with the SD standard be used by the unit.
  Be absolutely sure to use the unit to format the SD memory cards. If they need to be formatted using a 
personal computer, download the special software from the above site, and use it to format them.
Maintenance
Do not use benzine or paint thinners to clean the unit.
•  Doing so may deform the unit or cause its paint to peel off.
•  Before cleaning the unit, remove the battery or unplug the AC cord from the power outlet.
•  Wipe the unit with a clean soft cloth. To remove stubborn dirt, dip a cloth into some kitchen detergent 
which has been diluted with water, wring it out and wipe off the dirt, and then use a dry cloth to take up 
any remaining moisture.
Condensation
When condensation forms on or inside the unit, the principle behind its formation is the same as when 
droplets of water form on the window panes of a heated room. It forms when the unit and its cards are 
brought into a space with significantly different temperature and humidity levels, specifically when:
•  They have been brought to a very humid location full of steam or to a room immediately after the heating 
has been turned on.
•  They have suddenly been brought from an air-conditioned place to a location with high temperature and 
humidity levels.
•  If the unit and its cards are brought to such locations, do not turn on the unit’s power but leave the unit 
and cards standing for about 10 minutes. 
						

							87
For your 
reference
Storage precautions
Before storing the unit, remove its battery.
Select a location with minimal moisture and a 
relatively constant temperature to store the unit.
[Recommended temperature: 15 to 25°C]
[Recommended relative humidity: 40 to 60%]
Unit
•  Wrap the unit in a soft cloth to protect it from dust 
and dirt.
Battery
•  The service life of the battery will be shortened 
if the battery is kept where the temperature is 
extremely high or extremely low.
•  Storing the unit in a location with high 
concentrations of oily smoke or dust may cause 
the connectors to become corroded and other 
trouble to occur.
•  Ensure that the battery terminals are not 
brought into contact with any metal objects 
(such as necklaces or hairpins). Otherwise, 
the terminals may be shorted and generate 
heat which could cause burns if touched.•  Ensure that the battery has no charge before 
storing it. When the battery is to be stored for a 
prolonged period, it is recommended that you 
charge it once a year, use the battery in the unit 
until its charge is used up, and then return it to 
storage.
P2 card
•  After removing the P2 cards from the unit, always 
remember to cover their terminals with the 
dedicated caps to keep sand and dust away from 
the connector areas. Keep the P2 cards in their 
protective cases when storing them or carrying 
them around.
•  Do not store P2 cards wherever there are 
corrosive gases in the atmosphere.
SD memory cards
•  After removing the SD memory cards from 
the unit, always remember to put them in their 
protective cases.
•  Do not store P2 cards wherever there are 
corrosive gases in the atmosphere.
•  Do not leave SD memory cards inside vehicles or 
in places exposed to direct sunlight or where the 
temperature will be high.
•  Do not leave SD memory cards in places where 
the humidity level is high or where there is a 
great deal of dust. 
						

							88
CONTENTSAUDIO
CLIP
ICON
PROXY
VIDEO
VOICE
LASTCLIP.TXT*
Handling the data recorded on P2 cards
“P2 cards” are semiconductor memory cards which have been adopted as the recording media for the 
“DVCPRO P2 series” of professional-use video production and broadcast equipment.
  The data recorded in the DVCPRO P2 format 
is in a file format which is highly compatible 
with personal computers. The data file structure 
has its own format, the files contain not only 
the video and audio data which are converted 
into MXF files but various other important 
information, and the data is associated in the 
folder configuration shown on the right.
    Changing or deleting some of this 
information may result in trouble: for 
instance, it may make it impossible for the 
data to be recognized as P2 data or for the 
cards to be used in P2 devices.Drive:\
All of these folders are needed.
∗ 
Saved in this file is the information of the last 
clip recorded by the P2 device.
  In order to prevent any of the information from being lost when transferring the data on a P2 card to a 
personal computer or writing the data stored in a personal computer onto a P2 card, be absolutely sure 
to download the “P2 viewer” dedicated software from the following web site and use it for this purpose. 
(Operating systems supported: Windows XP, Windows 2000)
(Japanese) https://eww.pavc.panasonic.co.jp/pro-av/support/cs/csregistp2m/p2indexj.html
(English) https://eww.pavc.panasonic.co.jp/pro-av/support/cs/csregistp2m/p2indexe.html
  When transferring data to a personal computer using a regular IT tool such as Microsoft Windows 
Explorer or Apple Finder, proceed as follows.
      To return the data to the P2 card, be absolutely sure to use the P2 viewer.
  •  Transfer the data together with the CONTENTS folder and LASTCLIP.TXT file.
      Do not perform any operations for the files under the CONTENTS folder.
      When copying data, copy the LASTCLIP.TXT file together with the CONTENTS folder.
  •  When transferring the data on a multiple number of P2 cards to a personal computer, create the 
folder for each P2 card in order to prevent the same clip names from being overwritten.
    •  Do not delete the data on P2 cards.
    •  P2 cards must always be formatted using a P2 device prior to use.
 
•  “Microsoft” and “Windows” are the registered trademarks of Microsoft Corporation of the United States in 
the United States and other countries.
•  “Apple” and “Macintosh” are the registered trademarks of Apple Computer, Inc. of the United States in 
the United States and other countries. 
						

							89
For your 
reference
Concerning the use of memory cards
In this unit, use SD memory cards which comply with the SD standard or SDHC standard.
If miniSD or miniSDHC cards are going to be used in this unit, be absolutely sure to install the special 
adapter prior to using them. (The unit and cards will not operate properly if only the adapter is installed on 
the unit. You must insert the memory card into the adapter for use.)
SD memory cards with the following memory sizes can be used within this unit.
It is recommended that the SD and SDHC memory cards or the miniSD and miniSDHC cards made by 
Panasonic be used.
For the latest information on the unit and the memory cards which can be used by the unit, access the P2 
support page on the web site below.
http://panasonic.biz/sav/
 •  SDHC is a new standard for memory cards with memory sizes of 2GB or more which was formulated in 
2006 by the SD Association.
  •  The SD card logo is a registered trademark.
  •  MMC (MultiMediaCard) is a registered trademark of Infineon Technologies AG.
Cards that you can useCards that you cannot 
use
• SDTM memory cards (including miniSDTM cards)
• SDHCTM memory cards (including miniSDHCTM cards)All memory cards except the ones 
shown on the left
• MultiMediaCard
SD (8 MB to 2 GB)
8 MB 16 MB 32 MB 64 MB 128 MB
256 MB 512 MB 1 GB 2 GB
SDHC (4 GB only)
4 GB 
						

							90
Specifications
Supply voltage    DC7.2 V/7.9 V
Power consumption   11   W
[GENERAL] 
Operating ambient temperature
  0 °C to 40 °C
Operating ambient humidity
  10 to 80% (no condensation)
Storage humidity
  Less than 80%
Weight
  1.1 kg (main unit), 1.45 kg (including supplied 
battery (5400 mAh))
Dimensions (W x H x D)
  104.0 mm x 84.0 mm x 227.0 mm (excluding 
feet)
Recording media
 P2 card
[VIDEO] 
1394 video recording signals:
  1080i/60i, 1080i/50i, 720P/60P, 720P/50P, 
480i/60i, 576i/50i
  * 60P: 59.94P; 60i: 59.94i
Video recording formats:
  1080i/60i, 1080i/50i, 720P/60P, 720P/50P 
(DVCPRO HD)
  480i/60i, 576i/50i (DVCPRO50, DVCPRO and 
DV formats selectable)
  * 60P: 59.94P; 60i: 59.94i
Playback formats
 DVCPRO HD
   1080i/60i (30P over 60i, 24P over 60i, 24PA 
over 60i)
   1080i/50 i(25P over 50i)
   720P/60P (30P over 60P, 24P over 60P)
  720P/30PN (native recording)
  720P/24PN (native recording)
    720P/50P (25P over 50P)
  720P/25PN (native recording)
 DVCPRO50/25, DV
   480i/60i (30P over 60i, 24P over 60i, 24PA 
over 60i)
    576i/50i (25P over 50i)
 ∗ 
24P: 23.98P; 30P: 29.97P; 60P: 59.94P; 60i: 
59.94iSampling frequency
  Y: 74.25 MHz, PB/PR: 37.125 MHz (DVCPRO 
HD)
Quantizing
  8 bit (DVCPRO HD)
Video compression system
 DV-Based Compression (SMPTE370M) 
(DVCPRO HD)
Video compression ratio
  1/6.7 (DVCPRO HD)
Error correction
  Reed-Solomon product code
Video bit rate 
  100 Mbps (DVCPRO HD)
Video outputs
 HD/SD-SDI output:
  BNC X1
  HD :  Compliance with SMPTE292M, 296M, 
299M standards
  SD :  Compliance with SMPTE259M-C 
(480i/59.94i), ITU-R BT.656-4 (576i/50i) 
standards
 Analog composite output:
    BNC x 1, Video: 1.0 V p-p, (75 Ω)
  Analog component output:
    D connector x 1 (Y, PB, PR) Y: 1.0 Vp-p, 
(75Ω)
[MEMORY CARDS] 
Recording/playback time
Card
numberNo. of 
cards 
usedFormatting
DVCPRO/
DV
(2 audio 
channels)DVCPRO 50
(4 audio 
channels)DVCPRO HD
(4 audio 
channels)
AJ-P2C00
8HG1 cardApprox. 32 
minutesApprox. 16 
minutesApprox. 8 
minutes
2 
cardsApprox. 64 
minutesApprox. 32 
minutesApprox. 16 
minutes
AJ-P2C01
6RG1 cardApprox. 64 
minutesApprox. 32 
minutesApprox. 16 
minutes
2 
cardsApprox. 128 
minutesApprox. 64 
minutesApprox. 32 
minutes
indicates safety information.