Panasonic Kx Wp110 Operating Instructions

							Sub-menu 1 Sub-menu 2 Settings Code
Auto talk
*6
–On
< Of f> #
20013
Set tel line Set dial mode*
1
Pu
 lse
< To n
e> #120
12
Set flash time *
1 ,
  *7
900 ms

600 ms
400 ms
300 ms
250 ms
200 ms
160 ms
110 ms
100 ms
90 ms
80 ms #121
14
Set line mode *1
,
  *8
A
 #122
–
Call sharing *
1
–
O f

f #194
14
Registration Register handset –#13024
Deregistration *2
–#1
 31
24
Change
l a n

guage Display

E s
pañol #110
12Main menu:   “
Customer support ”Operation Code
Displaying customer support Web address.
#680–*1 If you program these settings using one of the units, you do not need to program the same
ite

m using another unit.
*2 This menu is not displayed when scrolling through the display menus. It is only available in direct command code.
*3 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received.
To turn this feature on, select  “Caller ID auto ”. To turn this feature off, select
“ Manual ”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 12).
*4 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 2). If you select a melody, you cannot distinguish lines by their ringers.
*5 The preset melodies in this product ( “Tone 3 ” -  “Tone 5 ”,  “Melody 1 ” -  “Melody 10 ”)
are used with permission of © 2012 Copyrights Vision Inc.
*6 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature.
For assistance, please visit http://www.panasonic.com/help 21 Programming
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							*7 The flash time depends on your telephone exchange or host PBX. Contact your PBX
sup
plier if necessary. The setting should stay at  “700 ms ” unless pressing  MFLASH N fails to
pick up the waiting call.
*8 Generally, the line mode setting should not be changed. This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition. Set
the line mode to  “A ” if telephone line condition is not good. Alarm
A n
 

alarm sounds at the set time for 3 minutes
once or daily. Alarm can be set for each
handset.
Important:
R Make sure the unit’s date and time setting
is correct (page 12).
1 MMENU N#720
2 Mb N: Select the desired alarm option.  a
M SELECT N
“ Off ” Tu
 rns alarm off. Go to step 7.
“ Once ” An
  alarm sounds once at the
set  time.
“ Daily ”An
  alarm sounds daily at the
set  time. Go to step 4. 3
Enter the desired month and date.  a
M O KN
4 S

et the desired time.
5 *: Select  “AM ” or  “PM ”.  a  M OK N
6 Mb N: Select the desired alarm tone.  a
M SELECT N
R We recommend selecting a different
ringer tone from the one used for
outside calls.
7 MSELECT N a  M OFF N
Note:
R To stop the alarm, press  MOFF N or place
the handset on the base unit or charger.
R When the handset is in use, the alarm will
not sound until the handset is in standby
mode. Silent mode
S i
l

ent mode allows you to select a period of
time during which the handset and/or base
unit will not ring for outside calls. This feature
is useful for time periods when you do not
want to be disturbed, for example, while
sleeping. Silent mode can be set for each unit.
Important:
R Make sure the unit’s date and time setting
is correct (page 12).
R If you have set the alarm, the alarm sounds
even if the silent mode is turned on. Turning silent mode on/off
1
MME N

UN#238
2 Mb N: Select the desired setting.  a
M SAVE N
R If you select  “Off ”, press  MOFF N to
exit.
3 Enter the desired hour and minute you
wish to start this feature.
4 *: Select  “AM ” or  “PM ”.  a  M OK N
5 Enter the desired hour and minute you
wish to end this feature.
6 *: Select  “AM ” or  “PM ”.
7 MSAVE N a  M OFF N Changing the start and end time
1
MME N

UN#237
2 Continue from step 3 “Turning silent
mode on/off”, page 22.
22 For assistance, please visit http://www.panasonic.com/helpProgramming
WP110_(en_en)_0213_ver110.pdf   222014/02/17   16:00:21 
						

							Call block
Th i
s feature allows the unit to reject calls when:
– the unit receives a call from a phone number stored in the call block list as
unwanted (“Storing unwanted callers”,
page 23).
– the unit receives a call without phone number (“Blocking incoming calls that have
no phone number”, page 23).
When a call is received, the unit rings briefly *1
while caller information is being received. If
the caller’s phone number matches an entry in
the call block list, the unit emits no sound to
the caller, and disconnects the call. (Caller ID
subscribers only)
*1 This is called first ring. If you do not want the first ring to sound, turn this setting to
“Off ” (page 23).
Important:
R Rejected calls are logged in the caller list. Storing unwanted callers
Y
o
u

 can store up to 30 phone numbers in the
call block list.
Important:
R We recommend storing 10 digits (including
the area code). If only 7 digits are stored, all
numbers that have the same last 7 digits
will be blocked.
n  From the caller list:
1 MC N CID
2 Mb N: Select the entry to be blocked.
R To edit the number:  MMENU N a  M b N:
“ Edit ” a  M SELECT N
Press  MEDIT N repeatedly until the
phone number is shown in the 10-digit
format. And then, press  MSAVE N. Go to
step 5.
3 MMENU N
4 Mb N:  “Save CID ” a  M SELECT N
5 Mb N:  “Call block ” a  M SELECT N
6 Mb N:  “Yes ” a  M SELECT N
7 Edit the phone number if necessary (24
digits max.). 8
MSAVE N a  M O F
 FN
n  By entering phone numbers:
1 MMENU N#217
2 MMENU N a  M b N:  “Add ” a  M SELECT N
3 Enter the phone number (24 digits max.).
RTo erase a digit, press  MCLEAR N.
4 MSAVE N a  M OFF N Blocking incoming calls that
ha
v

e no phone number
You can reject calls when no phone number is
provided, such as private callers or out of area
calls.
1 MMENU N#240
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N Setting the first ring for the call
bl o

ck list
If you do not want the first ring from a number
on the call block list to sound, turn the first ring
setting to  “Off ”. The default setting is  “On ”.
1 MMENU N#173
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N Viewing/editing/erasing call
bl
o

ck numbers
1 MMENU N#217
2 Mb N: Select the desired entry.
R To exit, press  MOFF N.
3 To edit a number:
MEDIT N a  Edit the phone number.  a
M SAVE N a  M OFF N
To erase a number:
M ERASE N a  M b N:  “Yes ” a  M SELECT N
a  M OFF N
Note:
R When editing, press the desired dial key to
add,  MCLEAR N to erase.
R When viewing,  “Block w/o num ” is
displayed if the blocking incoming calls
For assistance, please visit http://www.panasonic.com/help 23 Programming
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							without phone number feature is turned on.
To
 
turn the feature off:  MERASE N a  M C N
a  M SAVE N a  M OFF N Other programming
Changing the handset name
Ea c

h handset can be given a customized
name (“Bob”, “Kitchen”, etc.). This is useful
when you make intercom calls between
handsets. You can also select whether or not
the handset name is displayed in standby
mode. The default setting is  “No ”. If you select
“ Yes ” without entering any handset name,
“ Handset 1 ” to  “Handset 6 ” is displayed.
1 MMENU N#104
2 Enter the desired name (max. 10
characters; page 16).
3 MSAVE N
4 Mb N: Select the desired setting.  a
M SELECT N 2 times  a M OFF N Registering a unit
Operating additional units
Additional handsets
Up  

to 6 handsets can be registered to the
base unit.
Important:
R See page 4 for information on the available
model. Registering a handset to the
ba s

e unit
The supplied handset and base unit are
pre-registered. If for some reason the handset
is not registered to the base unit, re-register
the handset.
1 Handset:
MMENU N#130 2
Base unit:
Pr

ess and hold  MLOCATOR N for about 5
seconds.
R If all registered handsets start ringing,
press  MLOCATOR N again to stop, then
repeat this step.
3 Handset:
Press  MOK N, then wait until a long beep
sounds. Deregistering a handset
A  h

andset can cancel its own registration to
the base unit, or other handsets registered to
the same base unit. This allows the handset to
end its wireless connection with the system.
1 MMENU N#131
R All handsets registered to the base unit
are displayed.
2 Mb N: Select the handset you want to
cancel.  a M SELECT N
3 Mb N:  “Yes ” a  M SELECT N a  M OFF N
24 For assistance, please visit http://www.panasonic.com/helpProgramming
WP110_(en_en)_0213_ver110.pdf   242014/02/17   16:00:21 
						

							Using Caller ID service
Im p
ortant:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your service
provider/telephone company for details. Caller ID features
Wh
e

n an outside call is being received, the
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
R If the unit cannot receive caller information,
the following is displayed:
–“Out of area ”: The caller dials from
an area which does not provide a Caller
ID service.
– “Private caller ”: The caller
requests not to send caller information.
– “Long distance ”: The caller makes a
long distance call.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier. Missed calls
If  

a call is not answered, the unit treats it as a
missed call. The display shows  “Missed
call ”.
Note:
R Even when there are unviewed missed
calls,  “Missed call ” disappears from the
standby display if the following operation is
performed by one of the units:
– A handset is replaced on the base unit or charger.
– Pressing  MOFF N on a handset. Phonebook name display
W
he

n caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list. Caller list
Im p

ortant:
R Make sure the unit’s date and time setting
is correct (page 12). Viewing the caller list and calling
ba
c

k
1 MC N CID
2 Press  MC N to search from the most recent
call, or  MD N to search from the oldest call.
3 To call back, press  M N
.
To  

exit, press  MOFF N.
Note:
R If the entry has already been viewed or
answered, “ ” is displayed.
Editing a caller’s phone number
Yo u

 can edit a phone number in the caller list
by removing its area code and/or the long
distance code “1”.
1 MC N CID
2 Mb N: Select the desired entry.
3 MMENU N a  M b N:  “Edit ” a  M SELECT N
4 Press  MEDIT N repeatedly until the phone
number is shown in the desired format.
5 M N
Caller ID number auto edit feature
On c

e you call back an edited number, the unit
which was used to call back remembers the
area code and format of the edited number.
The next time someone calls from the same
area code, caller information is customized by
the unit as follows:
– When the call is being received, the Caller ID number is displayed in the same format
as the edited number.
– After the call has ended, the caller’s phone number is displayed in the same format as
the edited number, when reviewed from the
caller list.
For assistance, please visit http://www.panasonic.com/help 25 Caller ID Service
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							For example, you can use this feature to set
th
e
 unit to ignore the area code of callers in
your area, so that you can call these local
numbers using caller information without
dialing the area code.
To activate this feature, you must edit an entry
in the caller list, then call that number. After
that, phone numbers from that caller’s area
code are edited automatically.
This feature can be set for each unit
(page 20). The default setting is  “On ”.
Note:
R Phone numbers from the 4 most recently
edited area codes are automatically edited. Erasing selected caller
i
n
f

ormation
1 MC N CID
2 Mb N: Select the desired entry.
3 MERASE N a  M b N:  “Yes ” a  M SELECT N
a  M OFF N Erasing all caller information
1
MC N C I

D
2 MERASE N a  M b N:  “Yes ” a  M SELECT N
a  M OFF N
26 For assistance, please visit http://www.panasonic.com/helpCaller ID Service
WP110_(en_en)_0213_ver110.pdf   262014/02/17   16:00:21 
						

							Voice mail service
Vo i
ce mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone. Please contact
your service provider/telephone company for
details of this service. Storing the voice mail (VM)
ac c

ess number
In order to listen to your voice mail messages,
you must dial your service provider/telephone
company’s voice mail access number. Once
you have stored your voice mail access
number, you can dial it automatically
(page 27).
1 MMENU N#331
2 Enter your access number (24 digits
max.).  a M SAVE N a  M OFF N
Note:
R When storing your voice mail access
number and your mailbox password, press
MD N (Pause) to add pauses (page 13)
between the access number and the
password as necessary. Contact your
service provider/telephone company for the
required pause time.
Example: To erase the voice mail access
nu
m

ber
1 MMENU N#331
2 Press and hold  MCLEAR N until all digits
are erased.  a M SAVE N a  M OFF N Voice mail (VM) tone detection
You

r service provider/telephone company
sends special signals (sometimes called
“voice mail tones” or “stutter tones”) to the unit
to let you know you have new voice mail
messages. If you hear a series of dial tones
followed by a continuous dial tone after you
press  M N
, you have new voice mail
m e

ssages. Soon after you hang up a call or
after the phone stops ringing, your unit checks
the phone line to see if new voice mail
messages have been recorded.
Turn this feature off when:
– You do not subscribe to voice mail service.
– Your service provider/telephone company does not send voice mail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your service provider/telephone
company. Turning VM tone detection on/off
Th
e

 default setting is  “On ”.
1 MMENU N#332
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N Listening to voice mail messages
T
he

 unit lets you know that you have new
voice mail messages in the following way:
– “New Voice Mail ” is displayed if
message indication service is available.
1 MMENU N#330
R The speakerphone turns on.
2 Follow the pre-recorded instructions.
3 When finished, press  MOFF N.
Note:
R You can also use the  MVM N soft key, if
displayed, to play new voice mail
messages.
R If the handset still indicate there are new
messages even after you have listened to
all new messages, turn it off by pressing
and holding  # until the handset beeps.
For assistance, please visit http://www.panasonic.com/help 27Useful Information
WP110_(en_en)_0213_ver110.pdf   272014/02/17   16:00:211-222-333-4444
VM access 
numberPauses PasswordPPPP 8888   
						

							Error messages
Display message Cause/solution
Base no power
o r
N o
 link. Re-connect base
AC adaptor. R
The handset has lost communication with the base
un
it. Move closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been canceled.
Re-register the handset (page 24).
Busy RThe called unit is in use.
R Ot

her units are in use and the system is busy. Try
again later.
R The handset you are using is too far from the base
unit. Move closer and try again.
Call phone company for
yo u

r access # R
You have not stored the voice mail access number.
St
ore the number (page 27).
Check tel line RThe supplied telephone line cord has not been
co

nnected yet or not connected properly. Check the
connections (page 9).
Invalid RThere is no handset registered to the base unit
ma

tching the handset number you entered.
R The handset is not registered to the base unit.
Register the handset (page 24).
Requires subscription to
Ca l

ler ID. R
You must subscribe to a Caller ID service. Once you
re
ceive caller information after subscribing to a Caller
ID service, this message will not be displayed.
Use rechargeable battery. RA wrong type of battery such as Alkaline or
Ma

nganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 3, 6. 28
For assistance, please visit http://www.panasonic.com/helpUseful Information
WP110_(en_en)_0213_ver110.pdf   282014/02/17   16:00:21 
						

							Troubleshooting
If  
you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again. General use
Problem Cause/solution
The handset does not turn on
ev e

n after installing charged
batteries. R
Place the handset on the base unit or charger to turn on
th
e handset.
The unit does not work. RMake sure the batteries are installed correctly (page 9).
R Fu

lly charge the batteries (page 10).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 24).
I cannot hear a dial tone. RThe base unit’s AC adaptor or telephone line cord is not
co

nnected. Check the connections.
R Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company. Menu list
Problem Cause/solution
The display is in a language I
ca n

not read. R
Change the display language (page 12).
I 
cannot register a handset to a
ba s

e unit. R
The maximum number of handsets (6) is already
re
gistered to the base unit. Cancel unused handset
registrations from the base unit (page 24). Battery recharge
Problem Cause/solution
The handset beeps and/or  flashes.
R
Battery charge is low. Fully charge the batteries (page 10). For assistance, please visit http://www.panasonic.com/help
29Useful Information
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							Problem Cause/solution
I fully charged the batteries, but
–  still flashes,
–  is displayed, or
– t h
e operating time seems to
be shorter. R
Clean the battery ends ( ,  ) and the charge contacts
wit

h a dry cloth and charge again.
R It is time to replace the batteries (page 9). Making/answering calls, intercom
Problem Cause/solution
 is displayed.
R
The handset is too far from the base unit. Move closer.
R Th

e base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 24).
Noise is heard, sound cuts in
an d

 out. R
You are using the handset or base unit in an area with
hi
gh electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset does not ring. RThe ringer volume is turned off. Adjust the ringer volume
( p

age 13, 20).
R Silent mode is turned on. Turn it off (page 22).
I cannot make a call. RThe dialing mode may be set incorrectly. Change the
se

tting (page 12).
I cannot make long distance
ca l

ls. R
Make sure that you have long distance service. Caller ID
Problem Cause/solution
Caller information is not
di s

played. R
You must subscribe to Caller ID service. Contact your
se
rvice provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service may not be available in some
areas. Contact your service provider/telephone company
for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again. 30
For assistance, please visit http://www.panasonic.com/helpUseful Information
WP110_(en_en)_0213_ver110.pdf   302014/02/17   16:00:21