Panasonic Kx Tva50 Glossary Information Manual

Document Version  2.1  2010/01
GlossaryVoice Processing SystemModel No.    KX-TVA50
KX-TVA200
Thank you for purchasing a Panasonic Voice Processing System.
Please read this manual carefully before using this product and save this manual for future use.
KX-TVA50/KX-TVA200: Version 2.1 (Main Software Version 2.50 or later)    

Glossary
Alternate Extension An extension that requires a different call transfer sequence than other extensions and is therefore designated
as an Alternate Extension. Alternate Extensions receive transferred calls via the  "Alternate Extension Transfer
Sequence".
APT Integration Digital integration between the VPS and certain Panasonic PBXs. Requires upgraded software in the PBX.
When the VPS and PBX use APT Integration, voices are sent using analog technology, and data is sent
digitally....

Call ScreeningAllows subscribers to screen calls. The VPS prompts the caller with the message "Record your name at the
tone", and records the caller’s name. The caller is put on hold while the VPS calls the subscriber and plays
back the caller’s name. The subscriber can then decide whether to take the call or not.
Called Party ID Allows the PBX to dial extra digits to bring the caller directly to a specified mailbox, rather than to the General
Delivery Mailbox.
Also known as "Follow-On...

Custom ServiceAllows the System Administrator to customize how calls are handled when they are received by the VPS. A
common use of Custom Services is to allow callers to perform specific functions by pressing dial buttons on
their telephones while listening to voice guidance (Custom Service Menus). Custom Services allow callers to
connect themselves to an extension, mailbox, Mailbox Group, operator, fax machine, etc., without the
assistance of an operator. The System Administrator can create a maximum...

E-mail IntegrationAllows subscribers and the Message Manager to receive notification by e-mail when they receive new
messages. Subscribers can also have the voice message attached to the e-mail notification if the System
Administrator has enabled this feature for their mailboxes.
External Delivery Message A message recorded by a subscriber and then delivered to outside parties and/or extensions. The VPS dials
the outside telephone number or extension number and plays the message for the recipient. The...

1.leave a message in the subscriber’s mailbox
2. transfer to the subscriber’s Covering Extension
3. Intercom Paging (notify the subscriber by paging the subscriber)
4. Beeper Access (notify the subscriber by paging the subscriber’s beeper)
5. transfer to Custom Service
6. transfer to operator
7. return the caller to the top menu, allowing the caller to call another extension
Intercept Routing—No Answer A PBX feature that transfers unanswered calls to another extension or to the VPS.
Intercom Paging...

Mailbox GroupA preprogrammed list of subscriber mailboxes that can be used by all subscribers to deliver messages to
several recipients in one operation. Up to 20 Mailbox Groups can be created.
Mailbox Number Normally the same number as the corresponding subscriber’s extension number.
Message Envelope Setting Specifies when message envelopes (message date and time, name of the person who recorded or transferred
the message, telephone number of the caller) are announced. Envelopes can be played back...

Notification Method(see "Message Waiting Notification")
On Hold Announcement Menu Allows callers in a queue to listen to a prerecorded announcement or music while they are on hold.
One-touch Two-way Transfer (One-touch TWT) Available with KX-TDE series, KX-TDA series, and KX-TAW series PBXs using DPT Integration only. Allows
a subscriber to record his or her telephone conversations into another subscriber’s mailbox with a one-touch
operation.
Operator 3 different extensions can be assigned as...

Personal Group Distribution ListA preprogrammed list of subscriber mailboxes that can be used (by the subscriber who created the list) to
deliver a message to several recipients in one operation. Each subscriber can create 4 Personal Group
Distribution Lists. Each list can have 40 members.
Personal Programming PBX programming that is performed by an extension user to customize his or her extension ’s settings. In order
to use certain VPS features, such as Live Call Screening (LCS), personal programming...

Service ModeDetermines if incoming calls are handled by the VPS according to settings made for day mode, night mode,
lunch mode, or break mode. The current mode can be changed automatically (either by the VPS or by the time
mode settings of the PBX) or can be changed manually by the System Administrator and System Manager.
Each Service Group is assigned a Service Mode.
Subscriber A person who has an assigned mailbox.
Subscriber Tutorial Guides subscribers through the mailbox configuration process the...