Panasonic Kx Tg6841 Operating Instructions Manual
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Recording y our greeting messageHandset 1 MM ENUN#302 2 Mb N: “Yes ” a M SELECT N 3 After a beep sounds, hold the handset about 20 cm (8 inches) away and speak clearly into the microphone (2 minutes max.). 4 Press MSTOP N to stop recording. 5 MOFF N Using a pre-recorded greeting m essage The unit provides 2 pre-recorded greeting messages: – If you erase or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message. – If the message recording time (page 46) is set to “Greeting only ”, callers’ messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again. Resetting to a pre-recorded greeting m essage If you want to use a pre-recorded greeting message once you record your own greeting message, you need to erase your own greeting message. Handset 1 MM ENUN#304 2 MYES N a M OFF N Playing back the greeting m essage Handset 1 MM ENUN#303 2 To exit, press MOFF N. Listening to messages u sing the base unit When new messages have been recorded: – M N on the base unit flashes. – “New message ” is displayed. Press M N (PLAY). R If new messages have been recorded, the base unit plays back new messages. R If there are no new messages, the base unit plays back all messages. Operating the answering system d uring playback Key Operation M D N or MC N Adjust the speaker v olume M N Repeat message * 1 M N Skip message M P AUSE N Pause message T o resume playback, press M N . M n N (STOP) Stop playback ME RASE N Erase currently playing m essage *1 If pressed within the first 5 seconds of a m essage, the previous message is played. Calling back (Caller ID s ubscribers only) If caller information was received for the call, you can call the caller back while listening to a message. Press MZ N during playback. R To edit the number before calling back, press MEDIT N repeatedly until the phone number is shown in the desired format (page 37). For assistance, please visit http://www.panasonic.com/help 41Answering System TG684x7x(en)_1127_ver021.pdf 412012/11/27 18:16:48
Erasing all messages P ress MERASE N 2 times while the unit is not in use. Listening to messages u sing the handset When new messages have been recorded, “ New message ” is displayed. 1 To listen to new messages: MPLAY N*1 or M MENU N#323 To listen to all messages: M MENU N#324 2 When finished, press MOFF N. *1 If there are no new messages in the answering system, MPLAY N is not displayed. Note: R To switch to the receiver, press M N . Operating the answering system M M ENU N a M b N: “Answering device ” a M SELECT NKey Operation M D N or MC N Adjust the receiver/speaker v olume (during playback) 1 or MF N Repeat message (during p layback) *1 2 or ME N Skip message (during p layback) 3 Enter the “S ettings” menu 4 Play new messages 5 Play all messages 6 Play greeting message 76 Record greeting message 8 Turn answering system on M P AUSE N Pause message * 2 Key Operation 9 or MSTOP N Stop recording S top playback 0 Turn answering system off *4 * 3 Erase currently playing m essage *5 Erase all messages *6 Reset to a pre-recorded g reeting message *1 If pressed within the first 5 seconds of a m essage, the previous message is played. *2 To resume playback: Mb N: “Playback ” a M SELECT N *3 You can also erase as follows: MPAUSE N a M b N: “Erase ” a M SELECT N a M b N: “Yes ” a M SELECT N Calling back (Caller ID s ubscribers only) If caller information is received for the call, you can call the caller back while listening to a message. 1 Press MPAUSE N during playback. 2 Mb N: “Call back ” a M SELECT N Editing t he number before calling back 1 Press MPAUSE N during playback. 2 Mb N: “Edit & Call ” a M SELECT N 3 Press MEDIT N repeatedly until the phone number is shown in the desired format (page 37). a M N Erasing all messages 1 MM ENUN#325 2 Mb N: “Yes ” a M SELECT N a M OFF N 42 For assistance, please visit http://www.panasonic.com/helpAnswering System TG684x7x(en)_1127_ver021.pdf 422012/11/27 18:16:48
Advanced new message a lerting features Audible message alert T his feature allows the base unit to beep to inform you of a new message arrival when new messages are recorded. The base unit beeps 2 times every minute until you listen to the messages, if the “Base unit beep ” setting is turned on. The default setting is “ Off ”. Handset 1 MM ENUN#339 2 Mb N: Select the desired setting. a M SAVE N a M OFF N Note: R When the silent mode is activated (page 32), the base unit beeps will not sound. New message alert by a call T his feature allows the unit to make a call to the pre-stored phone number and inform you that a new message has been received by announcement. To use this feature, you must: – store a phone number to which the unit makes the call to. – turn on the new message alert setting. After you answer the new message alert call, you can listen to messages from that call (page 44). Important: R The unit makes a call to the pre-stored phone number after the new message is recorded: – If the call is answered, the announcement is repeated for about 1 minute. – If nobody answers within 1 minute, the unit will not retry the call. Storing a phone number to which the u nit makes an alert call Handset n F rom the phonebook: 1 MMENU N#338 2 Mb N: “Notification to ” a M SELECT N a M ADD N 3 Mb N: “Phonebook ” a M SELECT N 4 Mb N: Select the desired phonebook entry. a M SAVE N a M OFF N n By entering a phone number: 1 MMENU N#338 2 Mb N: “Notification to ” a M SELECT N a M ADD N 3 Mb N: “Manual ” a M SELECT N 4 Enter the desired name (16 characters max.; page 22). a M OK N 5 Enter the desired number (24 digits max.). a M OK N a M SELECT N a M OFF N Turning on/off the new message alert s etting Handset 1 MM ENUN#338 2 Mb N: “On/Off ” a M SELECT N 3 Mb N: Select the desired setting. a M SAVE N a M OFF N Editing the set phone number Handset 1 MM ENUN#338 2 Mb N: “ Notification to ” a M SELECT N 3 MMENU N a M b N: “Edit ” a M SELECT N 4 Edit the name if necessary (16 characters max.; page 22). a M OK N 5 Edit the phone number if necessary (24 digits max.). a M OK N a M SELECT N a M OFF N For assistance, please visit http://www.panasonic.com/help 43Answering System TG684x7x(en)_1127_ver021.pdf 432012/11/27 18:16:48
Erasing the set phone number Handset 1 MM ENUN#338 2 Mb N: “ Notification to ” a M SELECT N 3 MMENU N a M b N: “Erase ” a M SELECT N 4 Mb N: “Yes ” a M SELECT N a M OFF N R The new message alert setting is turned off. Activating/inactivating the remote a ccess code to play messages If you activate this feature, you must enter the remote access code (page 44) to play the new message from the new message alert call. This is so that unauthorized parties cannot listen to your messages. The default setting is “Inactivate ”. – “Inactivate ”: You can listen to the message by pressing 4 to play new messages (without entering the remote access code). – “Activate ”: You must enter your remote access code (page 44) and then press 4 to play new message. Handset 1 MM ENUN#338 2 Mb N: “Remote code ” a M SELECT N 3 Mb N: Select the desired setting. a M SAVE N a M OFF N Listening to messages A fter you answer the new message alert, you can listen to the messages as follows. n When the remote access code is set to “Inactivate ”: Press 4 to play the new message during the announcement. n When the remote access code is set to “Activate ”: 1 Enter the remote access code (page 44) during the announcement. 2 Press 4 to play the new message. Note: R A fter listening to new messages, you can press #9 during the call to turn off the new message alert by a call feature. R Even if the unit makes a new message alert call, the handset redial list does not show the record. However, on the base unit redial list it is shown as “Message alert ”. Remote operation U sing a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Remote access code A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “111 ”. Important: R To prevent unauthorized access to this product, we recommend that you regularly change the remote code. Handset 1 MM ENUN#306 2 Enter the desired 3-digit remote access code. 3 MSAVE N a M OFF N Deactivating remote operation P ress * in step 2 on “Remote access code”, page 44. R The entered remote access code is deleted. Using the answering system r emotely 1 Dial your phone number from a touch-tone phone. 44 For assistance, please visit http://www.panasonic.com/helpAnswering System TG684x7x(en)_1127_ver021.pdf 442012/11/27 18:16:48
2 After the greeting message starts, enter your remote access code. 3 Follow the voice guidance prompts as necessary or control the unit using remote commands (page 45). 4 When finished, hang up. Voice guidance n W hen the English voice guidance is selected During remote operation, the unit’s voice guidance starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more available operations. n When the Spanish voice guidance is selected To start the voice guidance, press 9. The voice guidance announces the available remote commands (page 45). Note: R If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. Remote commands Y ou can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. Key Operation 1 Repeat message (during p layback) *1 2 Skip message (during playback) 4 Play new messages 5 Play all messages 9 Stop playback * 2 Start voice guidance *3 0 Turn answering system off *4 Erase currently playing message *5 Erase all messages *# End remote operation ( or hang up) *1 If pressed within the first 5 seconds of a m essage, the previous message is played. *2 For English voice guidance only *3 For Spanish voice guidance only Turning on the answering system r emotely If the answering system is off, you can turn it on remotely. 1 Dial your phone number from a touch-tone phone. 2 Let the phone ring 15 times. RA long beep is heard. 3 Enter your remote access code within 10 seconds after the long beep. RThe greeting message is played back. R You can either hang up, or enter your remote access code again and begin remote operation (page 44). Answering system settings Number of rings before the unit a nswers a call You can change the number of times the phone rings “Ring count ” before the unit answers calls. You can select 2 to 7 rings, or “ Toll saver ”. The default setting is “4 rings ”. “ Toll saver ”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 44), you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. Handset 1 MM ENUN#211 2 Mb N: Select the desired setting. a M SAVE N a M OFF N For assistance, please visit http://www.panasonic.com/help 45Answering System TG684x7x(en)_1127_ver021.pdf 452012/11/27 18:16:48
For voice mail service subscribers I f you subscribe to a flat-rate service package that includes Caller ID, call waiting, voice mail, and unlimited local/regional/long distance calls, please note the following: R To use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 40). R To use this unit’s answering system rather than the voice mail service provided by your service provider/telephone company, please contact your service provider/ telephone company to deactivate your voice mail service. If your service provider/telephone company cannot do this: – Set this unit’s “Ring count ” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/ telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting. – Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/ telephone company. Caller’s recording time Y ou can change the maximum message recording time allowed for each caller. The default setting is “3 min ”. Handset 1 MM ENUN#305 2 Mb N: Select the desired setting. a M SAVE N a M OFF N Selecting “ G reeting only ” You can select “Greeting only ” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting only ” in step 2 on “Caller’s recording time”, page 46. Note: R W hen you select “Greeting only ”: – If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later. – If you use your own message, record the greeting-only message asking callers to call again later (page 41). 46 For assistance, please visit http://www.panasonic.com/helpAnswering System TG684x7x(en)_1127_ver021.pdf 462012/11/27 18:16:48
Voice mail service V oice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. Please contact your service provider/telephone company for details of this service. Important: R To use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 40). For details, see page 46. Storing the voice mail (VM) a ccess number In order to listen to your voice mail messages, you must dial your service provider/telephone company’s voice mail access number. Once you have stored your voice mail access number, you can dial it automatically (page 48). Handset 1 MM ENUN#331 2 Enter your access number (24 digits max.). a M SAVE N a M OFF N Note: R When storing your voice mail access number and your mailbox password, press MD N (Pause) to add pauses (page 17) between the access number and the password as necessary. Contact your service provider/telephone company for the required pause time. Example: To erase the voice mail access n umber Handset 1 MM ENUN#331 2 Press and hold MCLEAR N until all digits are erased. a M SAVE N a M OFF N Voice mail (VM) tone detection Handset / Base unit Y our service provider/telephone company sends special signals (sometimes called “voice mail tones” or “stutter tones”) to the unit to let you know you have new voice mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press M N on the handset or press MZ N on the base unit, you have new voice mail messages. Soon after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voice mail messages have been recorded. Turn this feature off when: – You do not subscribe to voice mail service. – Your service provider/telephone company does not send voice mail tones. – Your phone is connected to a PBX. If you are not sure which setting is required, contact your service provider/telephone company. Turning VM tone detection on/off T he default setting is “On ”. Handset 1 MM ENUN#332 2 Mb N: Select the desired setting. a M SAVE N a M OFF N For assistance, please visit http://www.panasonic.com/help 47Voice Mail Service TG684x7x(en)_1127_ver021.pdf 472012/11/27 18:16:481-222-333-4444 VM access numberPauses PasswordPPPP 8888
Listening to voice mail messages T he unit lets you know that you have new voice mail messages in the following way: – “New Voice Mail ” is displayed if message indication service is available. Handset 1 MV MN*1 or M MENU N#330 R The speakerphone turns on. 2 Follow the pre-recorded instructions. 3 When finished, press MOFF N. *1 If there are no new messages in the voice mail, MVM N is not displayed. Base unit T o listen to voice mail messages, you have to dial your voice mail access number manually. Note for handset and base unit: R If the handset and base unit still indicate there are new messages even after you have listened to all new messages, turn it off by pressing and holding # until the handset or base unit beeps. 48 For assistance, please visit http://www.panasonic.com/helpVoice Mail Service TG684x7x(en)_1127_ver021.pdf 482012/11/27 18:16:48
Intercom I ntercom calls can be made: – between handsets – between a handset and the base unit Note: R When paging unit(s), the paged unit(s) beeps for 1 minute. R If you receive an outside call while talking on the intercom, you hear 2 tones. – To answer the call with the handset, press MOFF N, then press M N . – To answer the call with the base unit, press MZ N 2 times. Making an intercom call Handset 1 MI NTN*1 or M MENU N a M b N: “Intercom ” a M SELECT N 2 Mb N: Select the desired unit. a M SELECT N R To stop paging, press MOFF N. 3 When you finish talking, press MOFF N. *1 If there is a new message in the voice mail or answering system, MINT N is not displayed. Base unit 1 P ress MINTERCOM N. When 2 or more handsets are registered: – To page a specific handset, enter the handset number. – To page all handsets, press 0 or wait for a few seconds. R To stop paging, press MINTERCOM N. 2 When you finish talking, press MINTERCOM N. Answering an intercom call Handset 1 P ress M N to answer the page. 2 W hen you finish talking, press MOFF N. Base unit 1 P ress MINTERCOM N to answer the page. 2 When you finish talking, press MINTERCOM N. Handset locator Y ou can locate a misplaced handset by paging it. 1 Base unit: Press MLOCATOR N. R All registered handsets beep for 1 minute. 2 To stop paging: Base unit: Press MLOCATOR N. Handset: Press M N , then press MOFF N. Transferring calls, c onference calls Outside calls can be transferred or a conference call with an outside party can be made: – between 2 handsets – between a handset and the base unit Handset 1 D uring an outside call, press MMENU N to put the call on hold. 2 Mb N: “Intercom ” a M SELECT N 3 Mb N: Select the desired unit. a M SELECT N 4 Wait for the paged party to answer. RIf the paged party does not answer, press M N to return to the outside call. 5 To complete the transfer: Press MOFF N. R The outside call is being routed to the destination unit. To establish a conference call: M MENU N a M b N: “Conf. ” a M SELECT N For assistance, please visit http://www.panasonic.com/help 49Intercom/Locator TG684x7x(en)_1127_ver021.pdf 492012/11/27 18:16:48
R To leave the conference, press MOFF N. The other 2 parties can continue the conversation. R To put the outside call on hold: MMENU N a M b N: “Hold ” a M SELECT N To resume the conference: MMENU N a M b N: “Conf. ” a M SELECT N R To cancel the conference: MMENU N a M b N: “Stop conference ” a M SELECT N You can continue the conversation with the outside caller. Base unit 1 D uring an outside call, press M INTERCOM N. When 2 or more handsets are registered: – To page a specific handset, enter the handset number. – To page all handsets, press 0 or wait for a few seconds. 2 Wait for the paged party to answer. RIf paged party does not answer, press MINTERCOM N to return to the outside call. 3 To complete the transfer: Press MZ N. R The outside call is being routed to the handset. To establish a conference call: Press MCONF N. R To leave the conference, press MZ N. The other 2 parties can continue the conversation. R To put the outside call on hold, press MHOLD N. To resume the conference, press MCONF N. Answering a transferred call Handset P ress M N to answer the page. Base unit P ress MZ N to answer the page. 50 For assistance, please visit http://www.panasonic.com/helpIntercom/Locator TG684x7x(en)_1127_ver021.pdf 502012/11/27 18:16:48