Panasonic Kx Tg6591 Operating Instructions Manual

							Voice mail service
V
oice mail is an automatic answering
service offered by your service provider/
telephone company. After you subscribe
to this service, your service provider/
telephone company’s voice mail system
answers calls for you when you are
unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/
telephone company, not your telephone.
Please contact your service provider/
telephone company for details of this
service.
Important:
R To use the voice mail service
provided by your service provider/
telephone company rather than the
unit’s answering system, turn off the
answering system (page 35). For
details, see page 39.
R You need to store the voice mail
access number to activate the
message alert feature (page 40) for
voice mail service. Storing the voice mail (VM)
a

ccess number
In order to listen to your voice mail
messages, you must dial your service
provider/telephone company’s voice
mail access number. Once you have
stored your voice mail access number,
you can dial it automatically (page 42).
1 MMENU N#331
2 Enter your access number (24 digits
max.).  a M SAVE N a  M OFF N
Note:
R When storing your voice mail access
number and your mailbox password,
press  MPAUSE N to add pauses
(page 15) between the access number and the password as
n

ecessary. Contact your service
provider/telephone company for the
required pause time.
Example: To erase the voice mail access
n

umber
1 MMENU N#331
2 Press and hold  MCLEAR N until all
digits are erased.  a M SAVE N a
M OFF N Voice mail (VM) tone detection
Y

our service provider/telephone
company sends special signals
(sometimes called “voice mail tones” or
“stutter tones”) to the unit to let you
know you have new voice mail
messages. If you hear a series of dial
tones followed by a continuous dial tone
after you press  M N
,
 you have new
voice mail messages. Soon after you
hang up a call or after the phone stops
ringing, your unit checks the phone line
to see if new voice mail messages have
been recorded.
Turn this feature off when:
– You do not subscribe to voice mail service.
– Your service provider/telephone company does not send voice mail
tones.
– Your phone is connected to a PBX.
If you are not sure which setting is
required, contact your service provider/
telephone company.
For assistance, please visit http://www.panasonic.com/help 41Voice Mail Service1-222-333-4444
VM access 
numberPauses PasswordPPPP 8888   
						

							Turning VM tone detection on/off
T
he default setting is  “On ”.
1 MMENU N#332
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N Listening to voice mail
m

essages
The unit lets you know that you have
new voice mail messages in the
following ways:
– “New Voice Mail ” is displayed on
the handset if message indication
service is available.
– The message indicator on the handset flashes slowly if the message
alert feature is turned on (“Message
alert”, page 40).
1 MVM N
or
M MENU N#330
R The speakerphone turns on.
R If there are no new messages in
the voice mail,  MVM N is not
displayed.
2 Follow the pre-recorded instructions.
3 When finished, press  MOFF N.
Note:
R If the handset still indicates there are
new messages even after you have
listened to all new messages, turn it
off by pressing and holding  # until
the handset beeps.
R If your voice mail service uses voice
mail tones and a message is over 3
minutes long, the handset may not
indicate new messages.
R If your voice mail service uses voice
mail tones, the tones are heard from
any phone connected to the same
line. If you want to use another phone
to listen to voice mail messages, you
have to dial your access number
manually.
42 For assistance, please visit http://www.panasonic.com/helpVoice Mail Service 
						

							Intercom
I
ntercom calls can be made:
– between handsets
– between a handset and the base unit
Note:
R If you receive an outside call while
talking on the intercom, you hear 2
tones.
– To answer the call with the
handset, press  MOFF N, then press 
M N
.
–

To answer the call with the base unit, press  MSP-PHONE N 2 times.
R When paging unit(s), the paged
unit(s) beeps for 1 minute. Making an intercom call
Handset
1 MM

ENUN a  M INT N
2 Mb N: Select the desired unit.  a
M SELECT N
R To stop paging, press  MOFF N.
3 When you finish talking, press
MOFF N. Base unit
1 P

ress  MINTERCOM N.
R All registered handsets beep for 1
minute.
R To stop paging, press
MINTERCOM N.
2 When you finish talking, press
MINTERCOM N. Answering an intercom call
Handset
1 P

ress  M N
 
to answer the page.
2 When you finish talking, press
MOFF N. Base unit
1 P

ress  MINTERCOM N to answer the
page.
2 When you finish talking, press
MINTERCOM N. Handset locator
Y

ou can locate a misplaced handset by
paging it.
1 Base unit:  Press MLOCATOR N.
R All registered handsets beep for 1
minute.
2 To stop paging:
Base unit:
Press  MLOCATOR N.
Handset:
Press  M N
,
 then press  MOFF N. Transferring calls,
c

onference calls
Outside calls can be transferred or a
conference call with an outside party can
be made:
– between 2 handsets
– between a handset and the base unit Handset
1 D

uring an outside call, press  MINT N
to put the call on hold.
2 Mb N: Select the desired unit.  a
M SELECT N
3 Wait for the paged party to answer.
RIf the paged party does not
answer, press  M N
 
to return to
the outside call.
4 To complete the transfer:
Press  MOFF N.
R The outside call is being routed to
the destination unit.
For assistance, please visit http://www.panasonic.com/help 43Intercom/Locator     
						

							To establish a conference call:
M
M
ENU N a  M b N:  “Conference ”
a  M SELECT N
R To leave the conference, press
MOFF N. The other 2 parties can
continue the conversation.
R To put the outside call on hold: 
MMENU N a  M b N:  “Hold ” a
M SELECT N
To resume the conference: 
M MENU N a  M b N:  “Conference ”
a  M SELECT NBase unit
1 D

uring an outside call, press
M INTERCOM N.
R All registered handsets beep for 1
minute.
2 Wait for the paged party to answer.
RIf paged party does not answer,
press  MINTERCOM N to return to
the outside call.
3 To complete the transfer:
Press  MSP-PHONE N.
R The outside call is being routed to
the handset.
To establish a conference call:
Press  MSP-PHONE N 2 times when
the call sharing mode is on
(page 27).
R To leave the conference, press
MSP-PHONE N. The other 2 parties
can continue the conversation. Answering a transferred call
Handset
P

ress  M N
 
to answer the page. Base unit
P

ress  MSP-PHONE N to answer the page.
44 For assistance, please visit http://www.panasonic.com/helpIntercom/Locator  
						

							Wall mounting
N
ote:
R Make sure that the wall and the fixing
method are strong enough to support
the weight of the unit. Base unit
1
L

ead the AC adaptor cord and
telephone line cord through the hole
in the wall mounting adaptor in the
direction of the arrow. 2
T
uck the telephone line cord inside
the wall mounting adaptor ( A).
Connect the AC adaptor cord and
telephone line cord ( B). 3
I
nsert the hooks on the wall
mounting adaptor into holes   and
 on the base unit.
4
A
djust the adaptor to hold the base
unit, then push it in the direction of
the arrow until it clicks into place. For assistance, please visit http://www.panasonic.com/help
45Useful Information A B
Hook   2
1
1 2   
						

							5
Mount the unit on a wall then slide
down to secure in place. To remove the wall mounting adaptor
W

hile pushing down the release levers
( A ), remove the adaptor ( B). Charger
D

rive the screws (not supplied) into the
wall. 46
For assistance, please visit http://www.panasonic.com/helpUseful Information83 mm 
(31/4 inches)
or
102 mm 
(4 inches)
83 mm
(31/4 inches)102 mm
(4 inches)1
21
2 B
AA 25.4 mm
(1 inch)
Screws
Hooks  
						

							Error messages
Display message Cause/solution
Base no power
o
r
No link. Re-connect
base AC adaptor. R
The handset has lost communication with the
base unit. Move closer to the base unit and try
again.
R Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
R The handset’s registration may have been
canceled. Re-register the handset (page 31).
Busy RT
he called unit is in use.
ROther units are in use and the system is busy.
Try again later.
R The handset you are using is too far from the
base unit. Move closer and try again.
Call phone company for
y
 our access # R
You have not stored the voice mail access
number. Store the number (page 41).
Check tel line RT
he supplied telephone line cord has not been
connected yet or not connected properly.
Check the connections (page 9).
Error!! RR
ecording was too short. Try again.
Invalid RT
here is no handset registered to the base
unit matching the handset number you
entered.
R The handset is not registered to the base unit.
Register the handset (page 31).
Requires subscription
t
 o Caller ID. R
You must subscribe to a Caller ID service.
Once you receive caller information after
subscribing to a Caller ID service, this
message will not be displayed.
Use rechargeable
b
 attery. R
A wrong type of battery such as Alkaline or
Manganese was inserted. Use only the
rechargeable Ni-MH batteries noted on page 5,
6. For assistance, please visit http://www.panasonic.com/help
47Useful Information 
						

							Troubleshooting
I
f you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again. General use
Problem Cause/solution
The handset does not turn
o
 n even after installing
charged batteries. R
Place the handset on the base unit or charger to
turn on the handset.
The unit does not work. RM
ake sure the batteries are installed correctly
(page 9).
R Fully charge the batteries (page 10).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
R The handset has not been registered to the base
unit. Register the handset (page 31).
I cannot hear a dial tone. RT
he base unit’s AC adaptor or telephone line cord
is not connected. Check the connections.
R Disconnect the base unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to have
the unit repaired. If the working telephone does
not operate properly, contact your service provider/
telephone company.
The indicator on the
h
 andset flashes slowly. R
New messages have been recorded. Listen to the
new messages (page 37).
R New voice mail messages have been recorded.
Listen to the new voice mail messages (page 42).
The receiver volume is
c
 hanged to level 4
(default), even though I set
it to level 5 (maximum
level). R
The receiver volume returns to level 4 after you
hang up. Press  Mj N or  Mk N to adjust the volume
every time or as needed. Programmable settings
Problem Cause/solution
The display is in a
l
 anguage I cannot read. R
Change the display language (page 14). 48
For assistance, please visit http://www.panasonic.com/helpUseful Information 
						

							Problem Cause/solution
I cannot register a handset
t o a base unit. R
The maximum number of handsets (6) is already
registered to the base unit. Cancel unused
handset registrations from the base unit (page 31). Battery recharge
Problem Cause/solution
The handset beeps and/or  flashes.
R
B
attery charge is low. Fully charge the batteries
(page 10).
I fully charged the batteries,
b
 ut
–  still flashes,
–  is displayed, or
–

the operating time seems to be shorter. R
C
lean the battery ends ( ,  ) and the charge
c
ontacts with a dry cloth and charge again.
R It is time to replace the batteries (page 9). Making/answering calls, intercom
Problem Cause/solution
 is displayed.
R
T
he handset is too far from the base unit. Move
closer.
R The base unit’s AC adaptor is not properly
connected. Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit.
Register it (page 31).
Noise is heard, sound cuts
i
 n and out. R
You are using the handset or base unit in an area
with high electrical interference. Re-position the
base unit and use the handset away from sources
of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your DSL/
ADSL provider for details.
The handset does not ring. RT
he ringer volume is turned off. Adjust the ringer
volume (page 16).
R Silent mode is turned on. Turn it off (page 29).
The base unit does not ring. RT
he ringer volume is turned off. Adjust the ringer
volume (page 16).
I cannot make a call. RT
he dialing mode may be set incorrectly. Change
the setting (page 14).
R The handset is too far from the base unit. Move
closer and try again. For assistance, please visit http://www.panasonic.com/help
49Useful Information       
						

							Problem Cause/solution
I cannot make long
d istance calls. R
Make sure that you have long distance service. Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
d
 isplayed. R
You must subscribe to Caller ID service. Contact
your service provider/telephone company for
details.
R If your unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone line jack, plug the unit directly
into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your DSL/
ADSL provider for details.
R The name display service may not be available in
some areas. Contact your service provider/
telephone company for details.
R Other telephone equipment may be interfering
with this unit. Disconnect the other equipment and
try again.
Caller information is
d
 isplayed or announced
late. R
Depending on your service provider/telephone
company, the unit may display or announce the
caller’s information at the 2nd ring or later.
R Move closer to the base unit.
Caller information is not
a
 nnounced. R
The handset or base unit’s ringer volume is turned
off. Adjust it (page 16, 26).
R The Talking Caller ID feature is turned off. Turn it
on (page 26).
R The number of rings for the answering system is
set to  “2 rings ” or  “Toll saver ”. Select a
different setting (page 39).
R If the base unit and another handset are having
an intercom call, your handset does not announce
caller information.
The caller list/incoming
p
 hone numbers are not
edited automatically. R
The Caller ID number auto edit feature is turned
off. Turn it on and try again (page 26).
R You need to call back the edited number to
activate Caller ID number auto edit. 50
For assistance, please visit http://www.panasonic.com/helpUseful Information