Panasonic Kx Tg6511 Operating Instructions Manual

							Answering System
41For assistance, please visit http://www.panasonic.com/help
3Enter your remote access code 
within 10 seconds after the long 
beep.
LThe greeting message is played 
back.
L You can either hang up, or enter 
your remote access code again 
and begin remote operation (page 
39).
Answering system 
settings
Number of rings before the 
unit answers a call
You can change the number of times the 
phone rings  “Ring count ” before the 
unit answers calls. You can select 2 to 7 
rings, or  “Toll saver ”.
The default setting is  “4 rings”.
“Toll saver ”: The unit’s answering 
system answers at the end of the 2nd 
ring when new messages have been 
recorded, or at the end of the 5th ring 
when there are no new messages. If you 
call your phone from outside to listen to 
new messages (page 39), you know that 
there are no new messages when the 
phone rings for the 3rd time. You can 
then hang up without being charged for 
the call.
1{ MENU } i  { # }{2 }{1}{1}
2{V} /{^} : Select the desired setting. 
i  { SAVE}  i  { OFF}
For voice mail service subscribers
If you subscribe to a flat-rate service 
package that includes Caller ID, call 
waiting, voice mail, and unlimited 
local/regional/long distance calls, please 
note the following: L
To use the voice mail service provided 
by your service provider/telephone 
company rather than the unit’s 
answering system, turn off the 
answering system (page 36).
L To use this unit’s answering system 
rather than the voice mail service 
provided by your service provider/
telephone company, please contact 
your service provider/telephone 
company to deactivate your voice mail 
service.
If your service provider/telephone 
company cannot do this:
– Set this unit’s “Ring count ” 
setting so that this unit’s answering 
system answers calls before the 
voice mail service of your service 
provider/telephone company does. 
It is necessary to check the number 
of rings required to activate the 
voice mail service provided by your 
service provider/telephone 
company before changing this 
setting.
– Change the number of rings of the  voice mail service so that the 
answering system can answer the 
call first. To do so, contact your 
service provider/telephone 
company.
Caller’s recording time
You can change the maximum message 
recording time allowed for each caller. 
The default setting is  “3 min”.
1{MENU } i  { # }{3 }{0}{5}
2{V} /{^} : Select the desired setting. 
i  { SAVE}  i  { OFF }
Selecting “Greeting only”
You can select  “Greeting only ” 
which sets the unit to announce a 
greeting message to callers but not 
record messages.
TG6511(e).book  Page 41  Wednesday, April 28, 2010  4:35 PM 
						

							Answering System
42For assistance, please visit http://www.panasonic.com/help
Select “Greeting only ” in step 2 on 
“Caller’s recording time”, page 41.
Note:
L When you select  “Greeting only ”:
– If you do not record your own  message, the unit will play the pre-
recorded greeting-only message 
asking callers to call again later.
– If you use your own message,  record the greeting-only message 
asking callers to call again later 
(page 37).
Message alert
You can select whether or not the 
message indicator on the handset 
flashes slowly when new messages are 
recorded. The default setting is  “On”.
Important:
L If you stored the voice mail access 
number (page 43), the message 
indicator also flashes for newly 
recorded voice mail messages (page 
44).
1{MENU } i  { # }{3 }{4}{0}
2{V} /{^} : Select the desired setting. 
i  { SAVE}  i  { OFF}
Note:
L While message alert is on, battery 
operating time is shortened (page 11).
TG6511(e).book  Page 42  Wednesday, April 28, 2010  4:35 PM 
						

							Voice Mail Service
43For assistance, please visit http://www.panasonic.com/help
Voice mail service
Voice mail is an automatic answering 
service offered by your service 
provider/telephone company. After you 
subscribe to this service, your service 
provider/telephone company’s voice 
mail system answers calls for you when 
you are unavailable to answer the phone 
or when your line is busy. Messages are 
recorded by your service provider/
telephone company, not your telephone. 
Please contact your service provider/
telephone company for details of this 
service.
Important:
LTo use the voice mail service provided 
by your service provider/telephone 
company rather than the unit’s 
answering system, turn off the 
answering system (page 36). For 
details, see page 41.
(KX-TG6521/KX-TG6531/
KX-TG6541 series: page 3)
L You need to store the voice mail 
access number to activate the 
message alert feature (page 42) for 
voice mail service.
Storing the voice mail (VM) 
access number
In order to listen to your voice mail 
messages, you must dial your service 
provider/telephone company’s voice 
mail access number. Once you have 
stored your voice mail access number, 
you can dial it automatically (page 44).
1{MENU } i  { # }{3 }{3}{1}
2Enter your access number (24 digits 
max.).  i { SAVE}  i  { OFF }
Note:
L When storing your voice mail access 
number and your mailbox password,  press 
{PAUSE } to add pauses (page 
16) between the access number and 
the password as necessary. Contact 
your service provider/telephone 
company for the required pause time.
Example:
To erase the voice mail access 
number
1{ MENU } i  { # }{3 }{3}{1}
2Press and hold { CLEAR} until all 
digits are erased.  i { SAVE}  i  
{ OFF }
Voice mail (VM) tone detection
Your service provider/telephone 
company sends special signals 
(sometimes called “voice mail tones” or 
“stutter tones”) to the unit to let you know 
you have new voice mail messages. If 
you hear a series of dial tones followed 
by a continuous dial tone after you press 
{C}, you have new voice mail 
messages. Soon after you hang up a call 
or after the phone stops ringing, your unit 
checks the phone line to see if new voice 
mail messages have been recorded.
Turn this feature off when:
– You do not subscribe to voice mail 
service.
– Your service provider/telephone  company does not send voice mail 
tones.
– Your phone is connected to a PBX.
If you are not sure which setting is 
required, contact your service 
provider/telephone company.
1-222-333-4444
VM access 
number Pauses PasswordPPPP 8888
TG6511(e).book  Page 43  Wednesday, April 28, 2010  4:35 PM 
						

							Voice Mail Service
44For assistance, please visit http://www.panasonic.com/help
Turning VM tone detection on/off
The default setting is “On”.
1{MENU } i  { # }{3 }{3}{2}
2{V}/ {^}: Select the desired setting. 
i  { SAVE } i  { OFF }
Listening to voice mail 
messages
The unit lets you know that you have 
new voice mail messages in the 
following ways:
–“New Voice Mail ” is displayed on 
the handset if message indication 
service is available.
– The message indicator on the handset  flashes slowly if the message alert 
feature is turned on (“Message alert”, 
page 42).
1{VM }
or
{ MENU } i  { # }{3 }{3}{0}
L The speakerphone turns on.
L If there are no new messages in 
the voice mail,  {VM } is not 
displayed.
2Follow the pre-recorded 
instructions.
3When finished, press  {OFF }.
Note:
L If the handset still indicates there are 
new messages even after you have 
listened to all new messages, turn it 
off by pressing and holding { #} until 
the handset beeps.
L If your voice mail service uses voice 
mail tones and a message is over 3 
minutes long, the handset may not 
indicate new messages.
L If your voice mail service uses voice 
mail tones, the tones are heard from 
any phone connected to the same 
line. If you want to use another phone  to listen to voice mail messages, you 
have to dial your access number 
manually.
TG6511(e).book  Page 44  Wednesday, April 28, 2010  4:35 PM 
						

							Intercom/Locator
45For assistance, please visit http://www.panasonic.com/help
Intercom
Intercom calls can be made:
– between handsets
– between the handset and base unit (KX-TG6541 series: page 3)
Note:
L If you receive an outside call while 
talking on the intercom, you hear 2 
tones.
– To answer the call with the handset, 
press  {OFF} , then press  {C}.
– To answer the call with the base  unit, press  {SP-PHONE } 2 times.
(KX-TG6541 series: page 3)
L When paging unit(s), the paged unit(s) 
beeps for 1 minute.
Making an intercom call
1
{MENU } i  { INT }
2{V}/{^} : Select the desired unit.  i 
{ SELECT }
L To stop paging, press  {OFF }.
3When you finish talking, press 
{OFF} .
1Press  {INTERCOM }.
When 2 or more handsets are 
registered:
– To page a specific handset, enter  the handset number.
– To page all handsets, press  {0 } or 
wait for a few seconds.
L To stop paging, press 
{INTERCOM }.
2When you finish talking, press 
{INTERCOM }.
Answering an intercom call
1
Press  {C} to answer the page.
2When you finish talking, press 
{OFF} .
1Press  {INTERCOM } to answer the 
page.
2When you finish talking, press 
{ INTERCOM }.
Handset locator
You can locate a misplaced handset by 
paging it.
1Base unit:
 { LOCATOR }
L All registered handsets beep for 1 
minute.
2To stop paging:
Base unit:
Press  {LOCATOR }.
Handset:
■ KX-TG6511/KX-TG6521/
KX-TG6531 series: page 3
Press  {OFF }.
■ KX-TG6541 series: page 3
Press  {C}, then press  {OFF }.
Handset
Base unit
Available for:
KX-TG6541 series (page 3)
Handset
Base unit
Available for:
KX-TG6541 series (page 3)
TG6511(e).book  Page 45  Wednesday, April 28, 2010  4:35 PM 
						

							Intercom/Locator
46For assistance, please visit http://www.panasonic.com/help
Transferring calls, 
conference calls
Outside calls can be transferred or a 
conference call with an outside party can 
be made:
– between 2 handsets
– between the handset and base unit (KX-TG6541 series: page 3)
1During an outside call, press  {INT } 
to put the call on hold.
2{V} /{^} : Select the desired unit.  i 
{ SELECT }
3Wait for the paged party to answer.
LIf the paged party does not 
answer, press  {C} to return to 
the outside call.
4To complete the transfer:
Press  {OFF} .
L The outside call is being routed to 
the destination unit.
To establish a conference call:
Press  {CONF }.
L To leave the conference, press 
{OFF} . The other 2 parties can 
continue the conversation.
L To put the outside call on hold, 
press  {HOLD }. To resume the 
conference, press  {CONF }.
1During an outside call, press 
{INTERCOM }.
When 2 or more handsets are 
registered:
– To page a specific handset, enter 
the handset number. – To page all handsets, press 
{0 } or 
wait for a few seconds.
2Wait for the paged party to answer.
L If paged party does not answer, 
press  {INTERCOM } to return to 
the outside call.
3To complete the transfer:
Press  {SP-PHONE }.
L The outside call is being routed to 
the handset.
To establish a conference call:
Press  {CONF }.
L To leave the conference, press 
{SP-PHONE }. The other 2 parties 
can continue the conversation.
L To put the outside call on hold, 
press  {HOLD }. To resume the 
conference, press  {CONF }.
Answering a transferred call
Press  {C} to answer the page.
Press  {SP-PHONE}  to answer the 
page.
Handset
Base unit
Available for:
KX-TG6541 series (page 3)
Handset
Base unit
Available for:
KX-TG6541 series (page 3)
TG6511(e).book  Page 46  Wednesday, April 28, 2010  4:35 PM 
						

							Useful Information
47For assistance, please visit http://www.panasonic.com/help
Wall mounting
The base unit can be mounted on a wall 
by revolving the bracket to “WALL” 
position (default: “DESK” stand 
position).
Note:
LMake sure that the wall is strong 
enough to support the weight of the 
unit.
Base unit
1
Turn the bracket 180 degrees 
counterclockwise in the “WALL” 
direction until a click is heard.
L The bracket cannot be removed. 
Do not turn the bracket more than 
180 degrees.
2Tuck in the telephone line cord ( A). 
Connect the AC adaptor cord and 
telephone line cord ( B).
3Mount the unit on a wall then slide 
down to secure in place.
To stand on a desk
Turn the bracket 180 degrees clockwise 
from the “WALL” position to the “DESK” 
direction until a click is heard.
Charger
Drive the screws (not supplied) into the 
wall.
Bottom
A
B
Hook
83 mm 
(31/4 inches)
or
102 mm 
(4 inches)
83 mm
(31/4 inches)
Wall phone plate
102 mm
(4 inches)
(120 V AC, 60 Hz)1
2
1
2
Bottom
25.4 mm (1 inch)
Screws
(120 V AC, 60 Hz)
TG6511(e).book  Page 47  Wednesday, April 28, 2010  4:35 PM 
						

							Useful Information
48For assistance, please visit http://www.panasonic.com/help
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
*1 KX-TG6521/KX-TG6531/KX-TG6541 series: page 3
Display messageCause/solution
Base no power
or
No link. Re-connect 
base AC adaptor. L
The handset has lost communication with the 
base unit. Move closer to the base unit and try 
again.
L Unplug the base unit’s AC adaptor to reset the 
unit. Reconnect the adaptor and try again.
L The handset’s registration may have been 
canceled. Re-register the handset (page 31).
Busy LThe called unit is in use.
L Other units are in use and the system is busy. 
Try again later.
L The handset you are using is too far from the 
base unit. Move closer and try again.
Call phone company for 
your access # L
You have not stored the voice mail access 
number. Store the number (page 43).
Check tel line LThe supplied telephone line cord has not been 
connected yet or not connected properly. 
Check the connections (page 10).
Error!! LRecording was too short. Try again.
*1
Invalid LThere is no handset registered to the base 
unit matching the handset number you 
entered.
L The handset is not registered to the base unit. 
Register the handset (page 31).
Requires subscription 
to Caller ID. L
You must subscribe to a Caller ID service. 
Once you receive caller information after 
subscribing to a Caller ID service, this 
message will not be displayed. 
Use rechargeable 
battery. L
A wrong type of battery such as Alkaline or 
Manganese was inserted. Use only the 
rechargeable Ni-MH batteries noted on page 
5, 8.
TG6511(e).book  Page 48  Wednesday, April 28, 2010  4:35 PM 
						

							Useful Information
49For assistance, please visit http://www.panasonic.com/help
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect 
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the 
batteries from the handset, and then insert the batteries into the handset again.
General use
*1 KX-TG6521/KX-TG6531/KX-TG6541 series: page 3
Programmable settings
ProblemCause/solution
The handset does not turn 
on even after installing 
charged batteries. L
Place the handset on the base unit or charger to 
turn on the handset.
The unit does not work. LMake sure the batteries are installed correctly 
(page 10).
L Fully charge the batteries (page 10).
L Check the connections (page 10).
L Unplug the base unit’s AC adaptor to reset the 
unit. Reconnect the adaptor and try again.
L The handset has not been registered to the base 
unit. Register the handset (page 31).
I cannot hear a dial tone. LThe base unit’s AC adaptor or telephone line cord 
is not connected. Check the connections.
L Disconnect the base unit from the telephone line 
and connect the line to a known working 
telephone. If the working telephone operates 
properly, contact our servic e personnel to have the 
unit repaired. If the working telephone does not 
operate properly, contact y our service provider/
telephone company.
The indicator on the 
handset flashes slowly. L
New messages have been recorded. Listen to the 
new messages (page 38).
*1
LNew voice mail messages have been recorded. 
Listen to the new voice mail messages (page 44).
ProblemCause/solution
The display is in a 
language I cannot read. L
Change the display language (page 14).
I cannot register a handset 
to a base unit. L
The maximum number of handsets (6) is already 
registered to the base unit. Cancel unused 
handset registrations from the base unit (page 32).
TG6511(e).book  Page 49  Wednesday, April 28, 2010  4:35 PM 
						

							Useful Information
50For assistance, please visit http://www.panasonic.com/help
Battery recharge
Making/answering calls, intercom
*1 KX-TG6521/KX-TG6531/KX-TG6541 series: page 3
ProblemCause/solution
The handset beeps and/or 
)  flashes. L
Battery charge is low. Fully charge the batteries 
(page 10).
I fully charged the 
batteries, but 
– ) still flashes,
– 0 is displayed, or
– the operating time  seems to be shorter. L
Clean the battery ends ( S, T ) and the charge 
contacts with a dry cloth and charge again.
L It is time to replace the batteries (page 10).
ProblemCause/solution
_  is displayed. LThe handset is too far from the base unit. Move 
closer.
L The base unit’s AC adaptor is not properly 
connected. Reconnect AC adaptor to the base 
unit.
L The handset is not registered to the base unit. 
Register it (page 31).
Noise is heard, sound cuts 
in and out. L
You are using the handset or base unit in an area 
with high electrical interference. Re-position the 
base unit and use the handset  away from sources 
of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we recommend 
connecting a DSL/ADSL filter between the base 
unit and the telephone line jack. Contact your 
DSL/ADSL provider for details.
The handset does not ring. LThe ringer volume is turned off. Adjust the ringer 
volume (page 25).
L Silent mode is turned on. Turn it off (page 29).
The base unit does not 
ring.
*1L The ringer volume is turned off. Adjust the ringer 
volume (page 17).
I cannot make a call. LThe dialing mode may be set incorrectly. Change 
the setting (page 15).
L The handset is too far from the base unit. Move 
closer and try again.
I cannot make long 
distance calls. L
Make sure that you have long distance service.
TG6511(e).book  Page 50  Wednesday, April 28, 2010  4:35 PM