Panasonic Kx Tg5571 Operating Instructions Manual

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4Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until 
it clicks into place.
5Connect the telephone line cord. Mount the unit by inserting the mounting pins (A and 
B) into the round openings on the adaptor, then sliding the unit down to secure the 
unit.
LThe position of the mounting pins may vary depending on the size of the wall 
mounting plate installed. Refer to the illustration below.
LRaise the antennas.
83 mm (31/4)
or
102 mm (4)
83 mm
(31/4)102 mm
(4)
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To remove the wall mounting adaptor
While pushing down the release levers (1), remove the adaptor (2).
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Belt clip
You can hang the handset on your belt or 
pocket using the included belt clip.
To attach the belt clip
To remove the belt clip
While pressing the top of the clip (1), pull 
the right edge in the direction of the arrow 
(2).
Headset (optional)
Connecting an optional headset to the 
handset allows hands-free phone 
conversations. Please use only a 
Panasonic headset. See page 6 for 
compatible headsets and ordering 
information.
To connect an optional headset to the 
handset
LModel shown is KX-TCA86.
Note:
LTo switch to the speakerphone, press 
{s}. To return to the headset, press 
{C}.
12
Headset jack
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Error messages
If the unit detects a problem, one of the following messages will be displayed on the 
handset.
Display messageCause & solution
BusyLThe called handset or base unit is in use.
LPrivacy mode is on for the call you tried to join (page 
22).
LThe handset you tried to copy phonebook items to is in 
use.
LThe handset you are calling is too far from the base unit.
DeniedLThe room monitor feature is turned off on the 
destination handset or base unit and the room cannot 
be monitored (page 41).
LThe called handset is on the base unit. The handset 
must be off the base unit to be monitored.
Error!!LWhen you tried to register or deregister the handset, the 
handset and the base unit could not link for some 
reason, such as interference from electrical appliances. 
Move the handset and the base unit away from the 
electrical appliances and try again.
LIf more than one handset is in use, you may not be able 
to register/deregister. Try again later.
LAnother handset tried to send phonebook items to you 
but there was an error. Have the other handset user re-
send the items to you (page 30).
Error!!
All handsets
registered.
Maximum is 8.L8 handsets have already been registered to the base 
unit. To cancel a handset’s registration, see page 58. 
LYou may have registered one of your handsets to 
another base unit without deleting its registration to this 
base unit. Erase the handset’s registration from the 
base unit. 
Base unit:
(1) Press and hold {INTERCOM} until the CHARGE 
indicator flashes, and (2) Press and hold the handset’s 
extension number {1} to {8} that you do not want for 5 
seconds. A long beep sounds, then the handset 
number is erased.
---Incomplete---
Tom Jones
555-765-4321
Phonebook full
(The name/number is an 
example.)LWhen phonebook items were sent to another handset, 
the handset’s phonebook memory was full and copying 
stopped. Press {OFF} to exit. Erase items from another 
handset’s phonebook (page 29). When phonebook 
memory is available, you can copy all phonebook items 
(page 30) or individual items one by one (page 30).
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---Incomplete---
Tom Jones
555-765-4321
(The name/number is an 
example.)LThe destination handset is out of area.
LThe destination handset user may have pressed {C} 
or {s}.
InvalidLThere is no handset registered to the base unit 
matching the extension number you entered.
LYou selected your own extension number.
LYou cannot rename the preset song.
Invalid.
Please register
to the base unitLThe handset you tried to call has not been registered to 
the base unit. Register the handset (page 59).
Memory fullLThere is no space in memory to record new songs. 
Erase unnecessary songs.
No items storedLYour phonebook or redial list is empty.
LColor display models (KX-TG5576 and KX-TGA552 
only): 
“User data” is empty. You can download your original 
data for the wallpaper and picture ID from a PC. Refer 
to the help section of the GIGARANGE USB Utility 
software for details.
No link to base. 
Move closer to 
base, try again.LThe handset has lost communication with the base unit. 
Move closer to the base unit, and try again.
LConfirm that the base unit’s AC adaptor is plugged in.
LRaise the base unit antennas.
LThe handset’s registration may have been canceled. 
Re-register the handset (page 59).
Not erasableLYou cannot erase the preset song.
Phonebook fullLThere is no space to store new items in the phonebook. 
Erase unnecessary items (page 29).
Please lift up and 
try again.LA handset button was pressed while the handset was 
on the base unit or charger. Lift the handset and press 
the button again.
System is busy. 
Please try again 
later.LThe handset has lost communication with the base unit. 
Move closer to the base unit, and try again.
LOther units are in use and the system is busy. Try again 
later.
LAnother user is listening to messages. Try again later.
Display messageCause & solution
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Troubleshooting
General use
Programmable settings
ProblemCause & solution
The unit does not work.LMake sure that the battery is installed correctly (page 
12).
LCheck the connections (page 11).
LFully charge the battery (page 13).
LClean the charge contacts and charge again (page 13).
LUnplug the base unit’s AC adaptor to reset the unit. 
Reconnect the adaptor and try again.
LThe handset has not been registered to the base unit. 
Register the handset (page 59).
LRe-install the battery (page 12) and fully charge it.
The display shows “No 
link to base. Move 
closer to base, try 
again.” and an alarm 
tone sounds.LThe handset has lost communication with the base unit. 
Move closer to the base unit, and try again.
LConfirm that the base unit’s AC adaptor is plugged in.
LRaise the base unit antennas.
LThe handset’s registration may have been canceled. 
Re-register the handset (page 59).
I cannot hear a dial tone.LConfirm that the telephone line cord is connected (page 
11 ) .
LDisconnect the unit from the telephone line and connect 
a known working telephone. If the working telephone 
operates properly, contact our service personnel to 
have the unit repaired. If the working telephone does 
not operate properly, contact your telephone company.
The handset displays the 
incorrect time.LThe handset has lost communication with the base unit 
(because the base unit’s AC adaptor is not connected 
or the handset is out of range). Confirm that the base 
unit’s AC adaptor is connected and move the handset 
closer to the base unit.
ProblemCause & solution
I cannot program items.LProgramming is not possible while the handset and 
base unit are being used.
LDo not pause for over 1 minute while programming.
LMove closer to the base unit.
LWhile another user is listening to messages or the 
answering system is answering a call, you cannot 
program. Try again later.
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Making/answering calls, IntercomWhile programming, the 
handset starts to ring.LA call is being received. Answer the call and start again 
from the beginning after hanging up.
I cannot record, 
download, or erase 
songs, and “Recharge 
battery” is displayed.
I cannot download or 
erase pictures, and 
“Recharge battery” is 
displayed.LThe battery power is low. Fully charge the battery (page 
13) and try again.
ProblemCause & solution
Static is heard, sound 
cuts in and out. 
Interference from other 
electrical units.LMove the handset and the base unit away from other 
electrical appliances.
LMove closer to the base unit.
LRaise the base unit antennas.
LTurn on the clarity booster feature (page 22).
LIf your unit is connected to a telephone line with DSL 
service, we recommend connecting a noise filter 
between the base unit and the telephone line jack. 
Contact your DSL provider for details.
The handset and base 
unit do not ring.LThe ringer volume is turned off. Adjust it (page 26, 49).
I cannot make a call.LThe dialing mode may be set incorrectly. Set the dial 
mode (page 19) to match the type of telephone service 
you have (tone or pulse).
LIf the base unit (including answering system) or another 
handset is in use, you may not be able to make a call. 
Try again later.
LWhile listening to messages using the handset, you 
cannot make a call. Exit by pressing {OFF}.
I cannot redial by 
pressing {REDIAL}.LIf the last number dialed was more than 48 digits long, 
the number will not be redialed correctly.
LIf you press {REDIAL} after you have started dialing, 
this button functions as the {PAUSE} button. To redial, 
do not dial any numbers before pressing {REDIAL}.
I cannot have a 
conversation using the 
headset.LMake sure that an optional headset is connected 
properly (page 73).
LIf “SP-phone” is displayed on the handset, press {C} 
to switch to the headset.
I cannot make long 
distance calls.LMake sure that you have long distance service.
ProblemCause & solution
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PhonebookI cannot page the 
handset or base unit.LThe called handset is too far from the base unit.
LThe called unit is in use. Try again later.
I cannot make a voice 
announcement.LOther handsets are in use. Try again later.
I cannot turn the clarity 
booster feature on.LAnother handset is already using this feature. Only one 
handset can use this feature.
LIf 3 handsets are on a conference call with an outside 
party, this feature cannot be used by any of the 
handsets.
ProblemCause & solution
I cannot store an item in 
the phonebook.LYou cannot store an item in the phonebook while the 
handset is in talk, speakerphone or intercom mode, or 
while listening to messages.
LDo not pause for over 1 minute while storing.
While storing an item in 
the phonebook, the 
handset starts to ring.LA call is being received. Answer the call and start again 
from the beginning after hanging up.
Copying stopped with an 
item displayed.LThe destination handset may have lost communication 
with the base unit, or the destination handset user may 
have pressed {C} or {s}. 
The displayed phonebook item was not copied to the 
handset. Press {OFF}. Confirm that the destination 
handset is in standby mode (i.e., not in use) and try 
again.
The display exits the 
phonebook while 
searching.LThe handset automatically exits after 1 minute of 
inactivity.
ProblemCause & solution
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Caller ID
ProblemCause & solution
The handset does not 
display the caller’s name 
and/or phone number.LYou have not subscribed to Caller ID service. Contact 
your telephone company to subscribe.
LIf your unit is connected to any additional telephone 
equipment such as a Caller ID box or wireless 
telephone jack, disconnect the unit from the equipment 
and plug the unit directly into the wall jack.
LIf your unit is connected to a telephone line with DSL 
service, we recommend connecting a noise filter 
between the base unit and the telephone line jack. 
Contact your DSL provider for details.
LThe name display service may not be available in some 
areas. Contact your telephone company for details.
LOther telephone equipment may be interfering with this 
unit. Disconnect the other equipment and try again.
LThe caller requested not to send caller information 
(page 32).
LIf a call is being transferred to you, the caller information 
will not be displayed.
LGenerally caller information is displayed from the 2nd 
ring.
The handset or base unit 
does not announce the 
displayed caller names.LThe handset or base unit’s ringer volume is turned off. 
Adjust it (page 26, 49).
LThe Talking Caller ID feature is turned off. Turn it on 
(page 55, 58).
LCaller names will usually be announced after the 2nd 
ring.
LThe ring count for the answering system is set to “2” or 
“Toll saver”. Select a different setting (page 68).
The handset or base unit 
does not announce the 
displayed caller’s name 
correctly.LName pronunciation may vary. This feature may not 
pronounce all names correctly.
LThe handset or base unit will announce each letter of 
abbreviations, such as “Co.” and “Inc.”.
LCaller ID supports a name of up to 15 letters. If the 
caller’s name has more than 15 letters, the name will 
not be announced correctly.
The caller list/incoming 
phone numbers are not 
edited automatically.LThe Caller ID number auto edit feature is turned off. 
Turn it on and try again (page 55).
LYou need to call back the edited number to activate 
Caller ID number auto edit.
I cannot dial the phone 
number edited in the 
caller list.LThe phone number you dialed might have an incorrect 
edited pattern (for example, the long distance “1” or the 
area code is missing). Edit the phone number with 
another pattern (page 35).
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Answering systemThe display exits the 
caller list while searching.LThe handset automatically exits after 1 minute of 
inactivity.
The 2nd caller’s 
information is not 
displayed during an 
outside call. (The Call 
Waiting Caller ID (CWID) 
feature does not 
function.)LIn order to use Caller ID, Call Waiting, or Call Waiting 
Caller ID (CWID), you must first contact your telephone 
company and subscribe to the desired service.
After subscribing, you may need to contact your 
telephone company again to activate this specific 
service, even if you already subscribed to both Caller ID 
and Call Waiting with Caller ID services (CWID).
The handset display does 
not indicate that you have 
new messages or missed 
calls, even though you 
do.LIf the wallpaper feature is turned on, the wallpaper 
pattern is displayed when you press {OFF} 2 times. To 
display “New message” or the number of missed calls 
again, press {MENU} then {OFF}.
ProblemCause & solution
I cannot listen to 
messages from a remote 
location.LA touch tone phone is required for remote operation.
LPress the remote code correctly and press each key 
firmly (page 65).
LThe answering system is off. Turn it on (page 66).
E flashes and the 
ANSWER ON indicator 
flashes rapidly. No new 
messages are recorded.LMessage memory is full. Erase unnecessary messages 
(page 62).
The unit does not record 
new messages.LThe answering system is turned off. Turn it on (page 61, 
66).
LThe recording time is set to “Greeting only”. Select 
“1min”, “2min”, or “3min” (page 69).
LMessage memory is full. Erase unnecessary messages 
(page 62).
LIf you subscribe to the Voice Mail service, messages 
are recorded by the telephone company not your 
telephone. Change the unit’s “Ring count” setting so 
that the unit’s answering system can answer the call 
before the Voice Mail service or consult your telephone 
company (page 68).
I cannot operate the 
answering system.LSomeone is operating the answering system.
LIf someone is talking on a conference call, you cannot 
operate the answering system. Try again later.
During message 
playback, the unit rings 
and cancels playback.LA call is being received. Answer the call and start again 
from the beginning after hanging up.
ProblemCause & solution
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