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Panasonic Kx Tg5451 Operating Instructions Manual

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    							Useful Information
    For assistance, please call 1-800-211-PANA (7262).61
    Troubleshooting
    General use
    Programmable settings
    ProblemCause & solution
    The unit does not work.LMake sure that the battery is installed correctly (page 
    10).
    LCheck the connections (page 9).
    LFully charge the battery (page 11).
    LClean the charge contacts and charge again (page 11).
    LUnplug the base unit’s AC adaptor to reset the unit. 
    Reconnect the adaptor and try again.
    LRe-install the battery (page 10) and fully charge it.
    The display shows “No 
    link to base. Move 
    closer to base, try 
    again.” and an alarm 
    tone sounds.LThe handset is too far from the base unit. Move closer 
    and try again.
    LPlug in the base unit’s AC adaptor.
    LRaise the base unit antennas.
    LIf the above remedies do not solve the problem, the 
    handset may have lost communication with the base 
    unit. Register the handset again (page 43).
    I cannot hear a dial tone.LConfirm that the telephone line cord is connected (page 
    9).
    LDisconnect the unit from the telephone line and connect 
    a known working telephone. If the working telephone 
    operates properly, contact our service personnel to 
    have the unit repaired. If the working telephone does 
    not operate properly, contact your telephone company.
    ProblemCause & solution
    I cannot program items.LProgramming is not possible while the handset and 
    base unit are being used.
    LDo not pause for over 1 minute while programming.
    LMove closer to the base unit.
    LWhile another user is listening to messages or the 
    answering system is answering a call, you cannot 
    program. Try again later.
    While programming, the 
    handset starts to ring.LA call is being received. Answer the call and start again 
    from the beginning after hanging up.
    TG5451_5452_5453.book  Page 61  Friday, February 18, 2005  11:38 AM 
    						
    							Useful Information
    62For assistance, please call 1-800-211-PANA (7262).
    Making/answering calls, Intercom
    Phonebook
    ProblemCause & solution
    Static is heard, sound 
    cuts in and out. 
    Interference from other 
    electrical units.LMove the handset and the base unit away from other 
    electrical appliances.
    LMove closer to the base unit.
    LRaise the base unit antennas.
    LTurn on the clarity booster feature (page 20).
    LIf your unit is connected to a telephone line with xDSL 
    service, we recommend connecting a noise filter 
    between the base unit and the telephone line jack. 
    Contact your xDSL provider for details.
    The handset and base 
    unit do not ring.LThe ringer volume is turned off. Adjust it (page 38, 42).
    I cannot make a call.LThe dialing mode may be set incorrectly. Set the dial 
    mode (page 41) to match the type of telephone service 
    you have (tone or pulse).
    LIf the base unit (including answering system) or another 
    handset is in use, you may not be able to make a call. 
    Try again later.
    LWhile listening to messages using the handset, you 
    cannot make a call. Exit by pressing {OFF}.
    I cannot redial by 
    pressing {REDIAL}.LIf the last number dialed was more than 48 digits long, 
    the number will not be redialed correctly.
    LIf you press {REDIAL} after you have started dialing, 
    this button functions as the {PAUSE} button. To redial, 
    do not dial any numbers before pressing {REDIAL}.
    I cannot have a 
    conversation using the 
    headset.LMake sure that an optional headset is connected 
    properly (page 59).
    LIf “SP-phone” is displayed on the handset, press {C} 
    to switch to the headset.
    I cannot make long 
    distance calls.LMake sure that you have long distance service.
    I cannot page the 
    handset or base unit.LThe called handset is too far from the base unit.
    LThe called unit is in use. Try again later.
    ProblemCause & solution
    I cannot store an item in 
    the phonebook.LYou cannot store an item in the phonebook while the 
    handset is in talk, speakerphone or intercom mode, or 
    while listening to messages.
    LDo not pause for over 1 minute while storing.
    TG5451_5452_5453.book  Page 62  Friday, February 18, 2005  11:38 AM 
    						
    							Useful Information
    For assistance, please call 1-800-211-PANA (7262).63
    Caller ID
    While storing an item in 
    the phonebook, the 
    handset starts to ring.LA call is being received. Answer the call and start again 
    from the beginning after hanging up.
    Copying stopped with an 
    item displayed.LThe destination handset may have lost communication 
    with the base unit, or the destination handset user may 
    have pressed {C} or {s}. 
    The displayed phonebook item was not copied to the 
    handset. Press {OFF}. Confirm that the destination 
    handset is in standby mode (i.e., not in use) and try 
    again.
    The display exits the 
    phonebook while 
    searching.LThe handset automatically exits after 1 minute of 
    inactivity.
    ProblemCause & solution
    The handset does not 
    display the caller’s name 
    and/or phone number.LYou have not subscribed to Caller ID service. Contact 
    your telephone company to subscribe.
    LIf your unit is connected to any additional telephone 
    equipment such as Caller ID box or wireless telephone 
    jack, disconnect the unit from the equipment and plug 
    the unit directly into the wall jack.
    LIf your unit is connected to a telephone line with xDSL 
    service, we recommend connecting a noise filter 
    between the base unit and the telephone line jack. 
    Contact your xDSL provider for details.
    LThe name display service may not be available in some 
    areas. Contact your telephone company for details.
    LOther telephone equipment may be interfering with this 
    unit. Disconnect the other equipment and try again.
    LThe caller requested not to send caller information 
    (page 26).
    LIf a call is being transferred to you, the caller information 
    will not be displayed.
    LGenerally caller information is displayed from the 2nd 
    ring.
    The handset or base unit 
    does not announce the 
    displayed caller names.LThe handset or base unit’s ringer volume is turned off. 
    Adjust it (page 38, 42).
    LThe Talking Caller ID feature is turned off. Turn it on 
    (page 39, 43).
    LCaller names will usually be announced after the 2nd 
    ring.
    LThe ring count for the answering system is set to “2” or 
    “Toll saver”. Select a different setting (page 54).
    ProblemCause & solution
    TG5451_5452_5453.book  Page 63  Friday, February 18, 2005  11:38 AM 
    						
    							Useful Information
    64For assistance, please call 1-800-211-PANA (7262).
    Answering system
    The handset or base unit 
    does not announce the 
    displayed caller’s name 
    correctly.LName pronunciation may vary. This feature may not 
    pronounce all names correctly.
    LThe handset or base unit will announce each letter of 
    abbreviations, such as “Co.” and “Inc.”.
    LCaller ID supports name of up to 15 letters. If the caller’s 
    name has more than 15 letters, the name will not be 
    announced correctly.
    The caller list/incoming 
    phone numbers are not 
    edited automatically.LThe Caller ID number auto edit feature is turned off. 
    Turn it on and try again (page 40).
    LYou need to call back the edited number to activate 
    Caller ID number auto edit.
    I cannot dial the phone 
    number edited in the 
    caller list.LThe phone number you dialed might have an incorrect 
    edited pattern (for example, the long distance “1” or the 
    area code is missing). Edit the phone number with 
    another pattern (page 29).
    The display exits the 
    caller list while searching.LThe handset automatically exits after 1 minute of 
    inactivity.
    ProblemCause & solution
    I cannot listen to 
    messages from a remote 
    location.LA touch tone phone is required for remote operation.
    LPress the remote code correctly and press each key 
    firmly (page 52).
    LThe answering system is off. Turn it on (page 53).
    The other party 
    complains that they 
    cannot leave a voice 
    message.LThe recording time is set to “Greeting only”. Select 
    “1min”, “2min”, or “3min” (page 55).
    LThe memory is full. Erase unnecessary messages 
    (page 49).
    “E” flashes and the 
    ANSWER ON indicator 
    flashes rapidly. No new 
    messages are recorded.LMessage memory is full. Erase unnecessary messages 
    (page 49).
    I cannot operate the 
    answering system.LSomeone is operating the answering system.
    LIf someone is talking on a conference call, you cannot 
    operate the answering system. Try again later.
    During message 
    playback, the unit rings 
    and cancels playback.LA call is being received. Answer the call and start again 
    from the beginning after hanging up.
    The message indicator 
    on the handset flashes 
    slowly.LNew messages have been recorded. Listen to the new 
    messages (page 49) or turn the message alert off (page 
    55).
    ProblemCause & solution
    TG5451_5452_5453.book  Page 64  Friday, February 18, 2005  11:38 AM 
    						
    							Useful Information
    For assistance, please call 1-800-211-PANA (7262).65
    Battery charge
    Power failure
    When you play back 
    messages or turn on the 
    answering system, the 
    base unit and handset 
    announce the day and 
    time incorrectly.LSet the date and time again (page 16).
    ProblemCause & solution
    “Recharge battery” is 
    displayed, 7 flashes 
    or the handset beeps 
    intermittently.LFully charge the battery (page 11).
    “Charge for 6h” and 
    8 are displayed and 
    the handset does not 
    work.LThe battery has been discharged. Fully charge the 
    battery (page 11).
    I charged the battery fully, 
    but “Recharge 
    battery” is still 
    displayed and/or 7 
    continues to flash, or 
    “Charge for 6h” and 
    8 are displayed.LClean the charge contacts and charge again (page 11).
    LThe battery may need to be replaced (page 12). If you 
    install a new battery, fully charge it (page 11).
    The CHARGE indicator 
    does not go out after the 
    battery has been 
    charged.LThis is normal.
    The handset display is 
    blank.LConfirm that the battery is properly installed.
    LFully charge the battery (page 11).
    ProblemCause & solution
    The unit will not function.LThis product is not designed to make calls in the event 
    of a power failure. We recommend connecting a 
    standard telephone to the same telephone line in the 
    event that emergency calls need to be made during a 
    power failure (page 9).
    ProblemCause & solution
    TG5451_5452_5453.book  Page 65  Friday, February 18, 2005  11:38 AM 
    						
    							Useful Information
    66For assistance, please call 1-800-211-PANA (7262).
    Important information about subscription services
    In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first 
    contact your telephone company and subscribe to the desired service.
    LFor more information, contact your telephone company.
    If the Call Waiting Caller ID (CWID) feature does not function:
    LYou may need to contact your telephone company to activate this specific service, even 
    if you already subscribed to both Caller ID and Call Waiting with Caller ID services 
    (CWID).
    If you subscribe to a flat-rate bundle service that includes Caller ID, Call Waiting, 
    Voice Mail, and unlimited local/regional/long distance calls, please read the 
    following:
    LTo use the Voice Mail service provided by the telephone company rather than the unit’s 
    answering system, turn off the answering system by pressing {ANSWER ON} on the 
    base unit.
    This unit does not have an indicator to indicate if there are new messages in your 
    mailbox service.
    LTo use this unit’s answering system rather than the Voice Mail service provided by your 
    telephone company, please contact your telephone company to deactivate your Voice 
    Mail service.
    If the telephone company cannot do this, set this unit’s “Ring count” setting so that 
    this unit’s answering system answers calls before the telephone company’s Voice Mail 
    service tries to answer your calls. It is necessary to check the ring count required to 
    activate the Voice Mail service provided by your telephone company before changing 
    this setting.
    Example: To set the ring count to “2”, see page 46.
    TG5451_5452_5453.book  Page 66  Friday, February 18, 2005  11:38 AM 
    						
    							Useful Information
    For assistance, please call 1-800-211-PANA (7262).67
    FCC and other information
    This equipment complies with Part 68 of 
    the FCC rules and the requirements 
    adopted by the ACTA. On the bottom of 
    this equipment is a label that contains, 
    among other information, a product 
    identifier in the format US:ACJ----------.
    If requested, this number must be 
    provided to the telephone company.
    L Registration No
        ............(found on the bottom of the unit)
    L Ringer Equivalence No.
        (REN).......0.1B
    A plug and jack used to connect this 
    equipment to the premises wiring and 
    telephone network must comply with the 
    applicable FCC Part 68 rules and 
    requirements adopted by the ACTA. A 
    compliant telephone cord and modular 
    plug is provided with this product. It is 
    designed to be connected to a 
    compatible modular jack that is also 
    compliant.
    The REN is used to determine the 
    number of devices that may be 
    connected to a telephone line. Excessive 
    RENs on a telephone line may result in 
    the devices not ringing in response to an 
    incoming call. In most but not all areas, 
    the sum of RENs should not exceed five 
    (5.0). To be certain of the number of 
    devices that may be connected to a line, 
    as determined by the total RENs, contact 
    the local telephone company. For 
    products approved after July 23, 2001, 
    the REN for this product is part of the 
    product identifier that has the format 
    US:AAAEQ##TXXXX. The digits 
    represented by ## are the REN without a 
    decimal point (e.g., 03 is a REN of 0.3).
    If this equipment causes harm to the 
    telephone network, the telephone 
    company will notify you in advance that  
    temporary discontinuance of service may 
    be required. But if advance notice isn’t 
    practical, the telephone company will notify the customer as soon as possible. 
    Also, you will be advised of your right to 
    file a complaint with the FCC if you 
    believe it is necessary.
    The telephone company may make 
    changes in its facilities, equipment, 
    operations or procedures that could 
    affect the operation of the equipment. If 
    this happens the telephone company will 
    provide advance notice in order for you 
    to make necessary modifications to 
    maintain uninterrupted service.
    If trouble is experienced with this 
    equipment, for repair or warranty 
    information, please contact a Factory 
    Servicenter or other Authorized Servicer. 
    If the equipment is causing harm to the 
    telephone network, the telephone 
    company may request that you 
    disconnect the equipment until the 
    problem is resolved.
    Connection to party line service is 
    subject to state tariffs. Contact the state 
    public utility commission, public service 
    commission or corporation commission 
    for information.
    If your home has specially wired alarm 
    equipment connected to the telephone 
    line, ensure the installation of this 
    equipment does not disable your alarm 
    equipment. If you have questions about 
    what will disable alarm equipment, 
    consult your telephone company or a 
    qualified installer.
    This equipment is hearing aid compatible 
    as defined by the FCC in 47 CFR 
    Section 68.316.
    TG5451_5452_5453.book  Page 67  Friday, February 18, 2005  11:38 AM 
    						
    							Useful Information
    68For assistance, please call 1-800-211-PANA (7262).
    When you hold the phone to your ear, 
    noise might be heard in your Hearing Aid. 
    Some Hearing Aids are not adequately 
    shielded from external RF (radio 
    frequency) energy. If noise occurs, use 
    an optional headset accessory or the 
    speakerphone option (if applicable) when 
    using this phone. Consult with your 
    audiologist or Hearing Aid manufacturer 
    about the availability of Hearing Aids 
    which provide adequate shielding to RF 
    energy commonly emitted by digital 
    devices.
    WHEN PROGRAMMING EMERGENCY 
    NUMBERS AND(OR)  MAKING TEST 
    CALLS TO EMERGENCY NUMBERS:
    1) Remain on the line and briefly explain 
    to the dispatcher the reason for the 
    call.
    2) Perform such activities in the off-peak 
    hours, such as early morning or late 
    evenings.
    The software contained in this equipment 
    to allow user access to the network must 
    be upgraded to recognize newly 
    established network area codes and 
    exchange codes as they are placed into 
    service. 
    Failure to upgrade the premises systems 
    or peripheral equipment to recognize the 
    new codes as they are established will 
    restrict the customer and the customer’s 
    employees from gaining access to the 
    network and to these codes.
    This device complies with Part 15 of the 
    FCC Rules. Operation is subject to the 
    following two conditions:
    (1) This device may not cause harmful 
    interference, and (2) this device must 
    accept any interference received, 
    including interference that may cause 
    undesired operation.
    Privacy of communications may not be 
    ensured when using this phone.CAUTION:
    Any changes or modifications not 
    expressly approved by the party 
    responsible for compliance could void 
    the user’s authority to operate this 
    device.
    NOTE:
    This equipment has been tested and 
    found to comply with the limits for a 
    Class B digital device, pursuant to Part 
    15 of the FCC Rules. These limits are 
    designed to provide reasonable 
    protection against harmful interference in 
    a residential installation. This equipment 
    generates, uses, and can radiate radio 
    frequency energy and, if not installed and 
    used in accordance with the instructions, 
    may cause harmful interference to radio 
    communications. However, there is no 
    guarantee that interference will not occur 
    in a particular installation. If this 
    equipment does cause harmful 
    interference to radio or television 
    reception, which can be determined by 
    turning the equipment off and on, the 
    user is encouraged to try to correct the 
    interference by one or more of the 
    following measures:
    − Reorient or relocate the receiving 
    antenna.
    − Increase the separation between the 
    equipment and receiver.
    − Connect the equipment into an outlet 
    on a circuit different from that to which 
    the receiver is connected.
    − Consult the dealer or an experienced 
    radio/TV technician for help.
    Some cordless telephones operate at 
    frequencies that may cause interference 
    to nearby TVs and VCRs. To minimize or 
    prevent such interference, the base of 
    the cordless telephone should not be 
    placed near or on top of a TV or VCR. If 
    interference is experienced, move the 
    cordless telephone further away from the 
    TV or VCR. This will often reduce, or 
    eliminate, interference.
    TG5451_5452_5453.book  Page 68  Friday, February 18, 2005  11:38 AM 
    						
    							Useful Information
    For assistance, please call 1-800-211-PANA (7262).69
    openLCR service for the 
    Caller IQ feature
    This unit is compatible with service 
    provided by openLCR.
    Important:
    See the leaflet included with this unit for 
    more information.
    LIf you have any questions regarding 
    the openLCR service, visit 
    www.openLCR.com or call openLCR 
    at 1-866-openLCR (1-866-673-6527).
    LNEITHER PANASONIC 
    COMMUNICATIONS CO., LTD. NOR 
    PANASONIC CORPORATION OF 
    NORTH AMERICA IS IN ANY WAY 
    AFFILIATED WITH, OR 
    RESPONSIBLE FOR THE ACTS OR 
    OMISSIONS OF, OPENLCR.COM, INC. 
    NEITHER PANASONIC 
    COMMUNICATIONS CO., LTD. NOR 
    PANASONIC CORPORATION OF 
    NORTH AMERICA NOR ANY OF 
    THEIR EMPLOYEES OR AFFILIATES 
    OR CUSTOMERS MAKE ANY 
    WARRANTIES OR 
    REPRESENTATIONS, EITHER 
    EXPRESS OR IMPLIED, TO ANY 
    CUSTOMER OR ANY OTHER THIRD 
    PARTY WITH RESPECT TO ANY OF 
    THE SERVICES PROVIDED BY 
    OPENLCR.COM, INC., NOR ASSUME 
    NOR CREATE ANY OTHER 
    OBLIGATION OF ANY KIND ON 
    BEHALF OF OPENLCR.COM, INC.
    LThe Caller IQ service can only be 
    activated after registering with openLCR 
    at www.openLCR.com. More 
    information regarding the openLCR 
    service is available on the Internet at 
    www.openLCR.com.
    FCC RF Exposure Warning:
    This product complies with FCC radiation 
    exposure limits set forth for an 
    uncontrolled environment. To comply 
    with FCC RF exposure requirements the 
    base unit must be installed and operated 
    with its antenna located 20 cm or more 
    between antenna and all person’s body 
    (excluding extremities of hands, wrist 
    and feet). The handset unit may be 
    carried and operated with only the 
    specific provided belt-clip. Other non-
    tested belt-clips or similar body-worn 
    accessories may not comply and must 
    be avoided. The base and handset units 
    must not be co-located or operated in 
    conjunction with any other antenna or 
    transmitter.
    TG5451_5452_5453.book  Page 69  Friday, February 18, 2005  11:38 AM 
    						
    							Useful Information
    70For assistance, please call 1-800-211-PANA (7262).
    Technical information
    Base unit
    Operating environment:
    5 °C – 40 °C (41 °F – 104 °F)
    Frequency:
    5.76 GHz – 5.84 GHz
    Dimensions:
    Approx. height 95 mm x width 174 mm x 
    depth 143 mm (3
    3/4 x 627/32 x 55/8)
    Mass (Weight):
    Approx. 320 g (0.71 lb.)
    Power consumption:
    Standby: Approx. 2.3 W
    Maximum: Approx. 5.5 W
    Power supply:
    AC adaptor (120 V AC, 60 Hz)
    Handset
    Operating environment:
    5 °C – 40 °C (41 °F – 104 °F)
    Frequency:
    5.76 GHz – 5.84 GHz
    Dimensions:
    Approx. height 173 mm x width 48 mm x 
    depth 33 mm (6
    13/16 x 17/8 x 15/16)
    Mass (Weight):
    Approx. 170 g (0.37 lb.)
    Power supply:
    Ni-MH battery (3.6 V, 830 mAh)
    Security codes:
    1,000,000
    Charger unit (KX-TG5452 and 
    KX-TG5453 only)
    Operating environment:
    5 °C – 40 °C (41 °F – 104 °F)
    Dimensions:
    Approx. height 71 mm x width 88 mm x 
    depth 100 mm (2
    13/16 x 315/32 x 315/16)
    Mass (Weight):
    Approx. 110 g (0.24 lb.)
    Power consumption:
    Standby: Approx. 0.8 W
    Maximum: Approx. 3.0 W
    Power supply:
    AC adaptor (120 V AC, 60 Hz)
    Note:
    LDesign and specifications are subject to 
    change without notice.
    LThe illustrations in these instructions 
    may vary slightly from the actual 
    product.
    TG5451_5452_5453.book  Page 70  Friday, February 18, 2005  11:38 AM 
    						
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