Panasonic Kx Tg5438 Operating Instructions Manual
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This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com for customers in the U.S.A. or Puerto Rico. Charge the battery for 6 hours before initial use. 5.8 GHz Digital Cordless Answering System Model No. KX-TG5438 Operating Instructions 5.8 GHz Digital Cordless Answering System with Dual Handsets Model No. KX-TG5439Model shown is KX-TG5438. TG5438_5439.book Page 1 Tuesday, January 11, 2005 4:46 PM
Table of Contents 2For assistance, please call 1-800-211-PANA (7262). Introduction Your phone . . . . . . . . . . . . . . . . . . . . 4 Accessory information . . . . . . . . . . . . . . 5 Important safety instructions . . . . . . . . . 6 For best performance . . . . . . . . . . . . . . . 8 Preparation Connections . . . . . . . . . . . . . . . . . . . . . . 9 Battery installation . . . . . . . . . . . . . . . . 10 Battery charge . . . . . . . . . . . . . . . . . . . 11 Battery replacement . . . . . . . . . . . . . . . 12 Controls and displays . . . . . . . . . . . . . . 13 Controls . . . . . . . . . . . . . . . . . . . . . 13 Display . . . . . . . . . . . . . . . . . . . . . . . 15 Setting the date and time . . . . . . . . . . . 16 Making/Answering Calls Making calls . . . . . . . . . . . . . . . . . . . . . 17 Answering calls . . . . . . . . . . . . . . . . . . 18 Useful features during a call . . . . . . . . . 19 Voice changer . . . . . . . . . . . . . . . . . 19 HOLD button . . . . . . . . . . . . . . . . . . 19 MUTE button . . . . . . . . . . . . . . . . . . 19 Voice enhancer . . . . . . . . . . . . . . . . 20 Clarity booster . . . . . . . . . . . . . . . . . 20 Call share (KX-TG5439 only) . . . . . 20 PAUSE button (for PBX/long distance service users). . . . . . . . . . . . . . . . . . 21 Flash button . . . . . . . . . . . . . . . . . . 21 For Call Waiting service users . . . . . 21 Temporary tone dialing (for rotary/pulse service users) . . . . . . . . . . . . . . . . . 21 Phonebook Using the phonebook . . . . . . . . . . . . . . 22 Adding items to the phonebook . . . 22 Calling someone in the phonebook . 23 Editing items in the phonebook . . . . 23 Erasing items in the phonebook . . . 23 Chain dial feature . . . . . . . . . . . . . . . 24 Copying phonebook items (KX-TG5439 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Copying an item . . . . . . . . . . . . . . . 24 Copying all items . . . . . . . . . . . . . . . 25 Caller ID Service Using Caller ID service . . . . . . . . . . . . . 26 Ringer ID and light-up ID . . . . . . . . 26Caller list . . . . . . . . . . . . . . . . . . . . . . . . 27 Viewing the caller list and calling back . . . . . . . . . . . . . . . . . . . . . . . . . 27 Editing a caller’s phone number before calling back . . . . . . . . . . . . . . . . . . . 28 Storing caller information into the phonebook . . . . . . . . . . . . . . . . . . . 29 Erasing caller information. . . . . . . . . 29 Intercom Features Intercom . . . . . . . . . . . . . . . . . . . . . . . . 30 For KX-TG5438 users . . . . . . . . . . . 30 For KX-TG5439 users . . . . . . . . . . . 31 Transferring a call (KX-TG5439 only) . . 32 Conference calls (KX-TG5439 only) . . . 32 Programmable Settings Guide to handset programming . . . . . . 33 Ringer settings . . . . . . . . . . . . . . . . . . . 34 Handset ringer volume . . . . . . . . . . 34 Handset ringer tone . . . . . . . . . . . . . 35 Handset interrupt tone . . . . . . . . . . . 35 Call options . . . . . . . . . . . . . . . . . . . . . . 36 Auto talk . . . . . . . . . . . . . . . . . . . . . 36 Voice changer . . . . . . . . . . . . . . . . . 36 Voice enhancer . . . . . . . . . . . . . . . . 37 Caller ID edit . . . . . . . . . . . . . . . . . . 37 Display options . . . . . . . . . . . . . . . . . . . 37 Handset LCD contrast . . . . . . . . . . . 37 Display language . . . . . . . . . . . . . . . 37 Telephone settings . . . . . . . . . . . . . . . . 38 Dialing mode . . . . . . . . . . . . . . . . . . 38 Flash time . . . . . . . . . . . . . . . . . . . . 38 Line mode . . . . . . . . . . . . . . . . . . . . 38 Other options . . . . . . . . . . . . . . . . . . . . 39 Handset key tone . . . . . . . . . . . . . . 39 Re-registering the handset . . . . . . . 39 Time adjustment (Caller ID subscribers only) . . . . . . . . . . . . . . . . . . . . . . . . . 40 Customer support . . . . . . . . . . . . . . 40 Programming via direct commands . . . 41 Direct commands chart . . . . . . . . . . 41 Answering System Features Answering system . . . . . . . . . . . . . . . . 43 Recording your greeting message . . . . 43 Erasing your greeting message . . . 44 TG5438_5439.book Page 2 Tuesday, January 11, 2005 4:46 PM
Table of Contents For assistance, please call 1-800-211-PANA (7262).3 Pre-recorded greeting message . . . 44 Turning the answering system on/off . . 44 Screening your calls . . . . . . . . . . . . 44 Listening to messages . . . . . . . . . . . . . 45 Listening to messages using the base unit . . . . . . . . . . . . . . . . . . . . . . . . . 45 Listening to messages using the handset . . . . . . . . . . . . . . . . . . . . . . 46 Memory capacity . . . . . . . . . . . . . . . . . 47 Remote operation . . . . . . . . . . . . . . . . . 48 Using the answering system remotely . . . . . . . . . . . . . . . . . . . . . 48 Answering system settings . . . . . . . . . . 49 Remote code . . . . . . . . . . . . . . . . . 49 Ring count . . . . . . . . . . . . . . . . . . . . 50 Caller’s recording time . . . . . . . . . . . 50 Message alert . . . . . . . . . . . . . . . . . 51 Useful Information Wall mounting. . . . . . . . . . . . . . . . . . . . 52 Base unit . . . . . . . . . . . . . . . . . . . . . 52 Charger unit (KX-TG5439 only) . . . . 54 Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . 55 Headset (optional) . . . . . . . . . . . . . . . . 55 Error messages . . . . . . . . . . . . . . . . . . 56 Troubleshooting . . . . . . . . . . . . . . . . . . 57 General use . . . . . . . . . . . . . . . . . . 57 Programmable settings . . . . . . . . . . 57 Making/answering calls, Intercom . . 58 Phonebook . . . . . . . . . . . . . . . . . . . 59 Caller ID . . . . . . . . . . . . . . . . . . . . . 59 Answering system . . . . . . . . . . . . . . 60 Battery charge . . . . . . . . . . . . . . . . 61 Power failure . . . . . . . . . . . . . . . . . . 61 Important information about subscription services . . . . . . . . . . . . . . . . . . . . . . . . 62 FCC and other information . . . . . . . . . . 63 openLCR service for the Caller IQ feature . . . . . . . . . . . . . . . . . . . . . . . . . 65 Technical information . . . . . . . . . . . . . . 66 Base unit . . . . . . . . . . . . . . . . . . . . . 66 Handset . . . . . . . . . . . . . . . . . . . . . 66 Charger unit (KX-TG5439 only) . . . . 66 Warranty . . . . . . . . . . . . . . . . . . . . . . . . 67 Customer services . . . . . . . . . . . . . . . . 69 Index Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 70 TG5438_5439.book Page 3 Tuesday, January 11, 2005 4:46 PM
Introduction 4For assistance, please call 1-800-211-PANA (7262). Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Attach your purchase receipt here. Trademarks: openLCR, openLCR.com, and the openLCR logo are the trademarks of openLCR.com, Inc. Your phone LReferences in these operating instructions to the “charger” and to the “other handset” are for KX-TG5439 users only. Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Energy Star: As an ENERGY STA R® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. KX-TG5438 KX-TG5439 TG5438_5439.book Page 4 Tuesday, January 11, 2005 4:46 PM
Introduction For assistance, please call 1-800-211-PANA (7262).5 Accessory information Included accessories To order replacement accessories, call 1-800-332-5368. TTY users (hearing or speech impaired users) can call 1-866-605-1277. Additional/replacement accessories No.Accessory itemsOrder numberQuantity KX-TG5438FKX-TG5438SKX-TG5439S 1AC adaptor for base unitPQLV1Z 1 1 1 2Telephone line cordPQJA10075Z 1 1 1 3Wall mounting adaptorPQKL10057Z1 1 1 1 4Battery HHR-P104 1 1 2 5Handset cover PQKK10584Z2 1 – – PQKK10584Z3 – 1 2 6Belt clip PQKE10389Z1 1 1 2 7Charger PQLV30031ZB – – 1 AC adaptor for chargerKX-TCA1-G––1 1234 567 Accessory itemsOrder number Rechargeable nickel metal hydride (Ni-MH) batteryHHR-P104 Headset KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 Battery back-up power supply KX-TCA200 TG5438_5439.book Page 5 Tuesday, January 11, 2005 4:46 PM
Introduction 6For assistance, please call 1-800-211-PANA (7262). Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this unit near water, for example near a bathtub, wash bowl, kitchen sink, etc. 5. Place the unit securely on a stable surface. Serious damage and/or injury may result if the unit falls. 6. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided. 7. Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 8. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord. 9. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. 10. Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit. 11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used. 12. Unplug this unit from power outlets and refer servicing to an authorized service center when the following conditions occur: A. When the power cord is damaged or frayed. B. If liquid has been spilled into the unit. C. If the unit has been exposed to rain or water. D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 14. Do not use this unit to report a gas leak, when in the vicinity of the leak. SAVE THESE INSTRUCTIONS CAUTION: Installation LNever install telephone wiring during a lightning storm. LNever install telephone jacks in wet locations unless the jack is specifically designed for wet locations. LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. LUse caution when installing or modifying telephone lines. TG5438_5439.book Page 6 Tuesday, January 11, 2005 4:46 PM
Introduction For assistance, please call 1-800-211-PANA (7262).7 LDo not touch the plug with wet hands. LThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible. Battery To reduce the risk of fire or injury to persons, read and follow these instructions. LUse only the battery(ies) specified. LDo not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. LDo not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. LExercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns. LCharge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. WARNING: LTo prevent the risk of fire or electrical shock, do not expose this product to rain or any type of moisture. Medical LConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 5.76 GHz to 5.84 GHz, and the power output level can range from 0.25 to 0.5 watts.) Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy. Splash-resistant (handset only) The handset is designed to be splash- resistant. You can use the handset with wet hands. LDo not immerse in water or leave under running water. LKeep the handset away from salt water. LAvoid exposure to prolonged high humidity. LSince water in headset jack may cause damage, close the headset jack cover when the optional headset is not in use. When the optional headset is connected, do not use the handset with wet hands. LIf the handset is wet, wipe with a soft dry cloth. LThe base unit is not designed to be splash resistant. Do not place the handset on the base unit if the handset is wet. Shock-resistant (handset only) The handset is designed to be shock- resistant, however, it should not be thrown or stepped on. TG5438_5439.book Page 7 Tuesday, January 11, 2005 4:46 PM
Introduction 8For assistance, please call 1-800-211-PANA (7262). For best performance Base unit location/noise The base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: LPlacing the unit away from electrical appliances such as a TV, personal computer or another cordless phone. LPlacing the base unit in a HIGH and CENTRAL location with no obstructions such as walls. LRaising the antennas vertically. LIf you use the handset near a microwave oven which is being used, noise may be heard. Move away from the microwave oven and closer to the base unit. LIf you use the handset near another cordless phone’s base unit, noise may be heard. Move away from the other cordless phone’s base unit and closer to your base unit. Environment LKeep the unit away from electrical noise generating devices, such as fluorescent lamps and motors. LThe unit should be kept free from excessive smoke, dust, high temperature and vibration. LThe unit should not be exposed to direct sunlight. LDo not place heavy objects on top of the unit. LWhen you leave the unit unused for a long period of time, unplug this unit from power outlet. LThe unit should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.LThe maximum calling distance may be shortened when the unit is used in the following places: Near obstacles such as hills, tunnels, undergrounds, near metal objects such as wire fences, etc. LOperating near 5.8 GHz electrical appliances may cause interference. Move away from the electrical appliances. Routine care LWipe the outer surface of the unit with a soft cloth. Do not use benzine, thinner or any abrasive powder. TG5438_5439.book Page 8 Tuesday, January 11, 2005 4:46 PM
Preparation For assistance, please call 1-800-211-PANA (7262).9 Connections Base unit Charger unit (KX-TG5439 only) Note: LBase unit: Use only the included Panasonic AC adaptor PQLV1. LCharger unit: Use only the included Panasonic AC adaptor KX-TCA1. LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) LThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. LThe unit will not work during a power failure. We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using the Panasonic KX-J66 T-adaptor. Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5. Fasten the AC adaptor cord. Hook AC adaptor Raise the antennas. Telephone line cordTo single-line telephone jack (RJ11C) To power outlet (120 V AC, 60 Hz) AC adaptor To power outlet (120 V AC, 60 Hz) TG5438_5439.book Page 9 Tuesday, January 11, 2005 4:46 PM
Preparation 10For assistance, please call 1-800-211-PANA (7262). If you subscribe to an xDSL service LPlease attach a noise filter (contact your xDSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. – Caller ID features (page 26) do not function properly.Battery installation 1Release the battery cover latch and slide the cover open. 2Insert the battery (1), and press it down until it snaps into the compartment (2). 3Close the handset cover. 4Fasten the battery cover latch. Telephone line cordNoise filter (For xDSL users) To single-line telephone jack (RJ11C) 12 1 TG5438_5439.book Page 10 Tuesday, January 11, 2005 4:46 PM