Panasonic Kx Tg5050 Operating Instructions Manual

							Answering System Preparation
41For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Useful Information
Belt Clip 
You can hang the handset on your belt or pocket using the included belt clip.
To attach the belt clip To remove the belt clip 
Optional Headset
Connecting an optional headset to the handset allows hands-free phone 
conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, 
KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the 
accessories telephone number on page 2.
Connecting an optional headset
Open the headset jack cover, and insert the headset plug into the headset jack as 
shown below. 
•Headset sold separately. Model shown here is KX-TCA88.
To switch to the speakerphone while using the headset:
Press [s]. To return to the headset, press [C]. 
B
A
While pressing the top of the clip (1), 
pull the right edge in the direction of 
the arrow (
2).
Headset Jack 
						

							42
Wall Mounting
This unit can be mounted on a wall phone plate.
1Connect the AC adaptor. 
2Tuck the telephone line cord inside the wall mounting adaptor (A). 
Connect the telephone line cord (B).
3Insert the hooks on the wall mounting adaptor into the holes (A) and 
(
B) on the base unit.
To  P o w e r  
Outlet 
1
2
A
BAB 
						

							Useful Information
Answering System Preparation
43
Wall Mounting
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
4Adjust the adaptor to hold the base unit, then push it in the direction of 
the arrow until it clicks into place.
5Connect the telephone line cord. Mount the unit, then slide it down.
•Raise the antennas.
6To charge the handset battery:
Place the handset on the base unit.
•The unit beeps once and the CHARGE indicator lights. 
						

							Wall Mounting
44
To remove the wall mounting adaptor
While pushing down the RELEASE LEVERS (A), remove the adaptor (B).
2
11
RELEASE
LEVERS 
						

							Answering System Preparation
45For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Useful Information
Direct Commands
 
After pressing [MENU], you can also program menu items directly by pressing ([0] 
to [9], and [#]) instead of using the soft keys.
Menu item Command Selection items Page
Ringer volume[1] [1] [0] : Off  [1] : Low  [2] : Medium   
[3] : Highp. 16
Ringer tone [1] [2] [1]–[3] : Tone pattern 1–3
[4]–[7] : Melody pattern 1–4
[8]–[9] : Downloaded melody
pattern 1–2 *
1
p. 17
Voice enhancer[5] [1] : On  [0] : Off p. 21
Activate Caller IQ *2[7] [1]–
View information *4[7] [2] *5Go to Step 4 on page 54. –
Get new information *3[7] [3] *5  Go to Step 4 on page 53. –
Turn Caller IQ off *3[7] [4] *5p. 51
Turn Caller IQ on *3[7] [5] *5p. 51
LCD contrast [0] [1] [1]–[6] : Level 1–6 p. 18
Key tone[0] [2] [1] : On  [0] : Off p. 40
Auto talk[0] [3] [1] : On  [0] : Off p. 15
Caller ID Number Auto Edit[0] [4] [1] : On  [0] : Off p. 27
Set dial mode[0] [5] [1] [1] : Pulse  [2] : Tone p. 14
Set flash time[0] [5] [2] [1] : 700 ms  [2] : 600 ms 
[3] : 400 ms  [4] : 300 ms 
[5] : 250 ms  [6] : 110 ms 
[7] : 100 ms  [8] : 90 msp. 39
Set line mode[0] [5] [3] [1] : A  [2] : B p. 15
Store VM access#[0] [7] [1]Go to Step 5 on page 34. –
VM tone detect[0] [7] [2] [1] : On  [0] : Off p. 35
Change language[0] [8] [1] : English  [2] : Spanish p. 14
Message alert[0] [#] [1] : On  [0] : Off p. 18
Handset 
						

							Direct Commands
46
During programming:
When “
  ” is displayed, press the right soft key to save the new settings.
To exit programming, press [OFF].
•If you press the direct command incorrectly, press [OFF], then re-enter 
programming mode by pressing [MENU].
• For function details, see the corresponding pages.
*
1You need to first download melody data from the openLCR web site.
*2This feature can be used to activate Caller IQ. See the leaflet included with this  
unit for more information.
*
3For openLCR subscribers only.
*4For openLCR subscribers only. If information is not downloaded to your unit, “Get 
new Info.?” will be displayed. To download information, see page 53.
*
5After pressing [7], make sure “View Info.?” is displayed, then press the next 
command. If Caller IQ is turned off, “Turn CIQ on?” is displayed after pressing 
[7].
SAVE 
						

							Answering System Preparation
47For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Useful Information
If the Following Appear on Your Display...
The following will be displayed when the unit needs your attention.
Display messageCause & Remedy
Recharge battery•The battery needs to be charged. Recharge the 
battery (p. 11).
Charge for 6 HRS•The battery has been discharged. The handset will 
not work. Fully charge the battery (p. 10).
No link to base. 
Move closer to 
base and try 
again.•The handset has lost communication with the base 
unit. Walk closer to the base unit and try again or re-
register the handset (p. 40).
•Confirm the base unit’s AC adaptor is plugged in.
•Raise the base unit antennas.
Please lift up 
and try again.•A handset button was pressed while the handset was 
on the base unit. Lift the handset and press the 
button again.
    Error!!
•When you tried to re-register the handset, the 
handset and base unit could not link for some reason, 
such as interference from electrical appliances. Move 
the handset and base unit away from any electrical 
appliances and try again.
Phone book full
•When you tried to store an item in the phone book, 
the phone book memory was full. Press [OFF] to exit 
programming mode. To erase other items from the 
phone book, see page 33.
Store VM access#•A voice mail access number is not stored. Store the 
number (p. 34).
System is busy. 
Please try again 
later.•The handset has lost communication with the base 
unit. Walk closer to the base unit and try again. 
						

							48
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on 
Your Display...” (p. 47) for the Cause & Remedy.
Problem Cause & Remedy
“No link to base.
Move closer to         
base and try                
again.” is displayed and an 
alarm tone sounds.•You are too far form the base unit. Walk 
closer to the base unit, and try again.
•Confirm the base unit’s AC adaptor is 
plugged in.
•Raise the base unit antennas.
•If the above remedies do not solve the 
problem, the handset may have lost 
communication with the base unit. Register 
the handset again (p. 40).
The handset and/or base unit 
does not work.•Check the settings (p. 9–11).
•Check whether the dialing mode setting is 
correct (p. 14).
•Fully charge the battery (p. 10).
•Clean the charge contacts and charge again 
(p. 11).
•Check battery installation (p. 10).
•Unplug the base unit’s AC adaptor to reset it. 
Plug in, and try again.
•Re-install the battery (p. 10) and fully charge 
it.
Static, sound cuts in/out, 
fades. Interference from other 
electrical units.•Move the handset and base unit away from 
other electrical appliances (p. 3).
•Walk closer to the base unit.
•Raise the base unit antennas.
•Turn on the Clarity Booster feature (p. 21).
The handset does not ring.•The ringer volume is turned off. Set to high, 
medium, or low (p. 16).
The handset display is blank.•If the handset display is blank, fully charge 
the battery (p. 10).
You cannot program any 
function items.•Programming is not possible while the 
handset is being used.
•Do not pause for over 60 seconds while 
programming.
•Walk closer to the base unit.
While programming or 
searching, the handset starts 
to ring and the program/
search stops.•A call is coming in. To answer the call, press 
[
C] or [s]. Start again from the beginning 
after hanging up. 
						

							Useful Information
Answering System Preparation
49
Troubleshooting
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
You cannot redial.•If the last number dialed was more than 48 
digits long, the number will not be redialed 
correctly.
You cannot make long 
distance calls.•Please make sure you have long distance 
service. 
•Check if Caller IQ is on. Turn Caller IQ off 
(p. 51). 
The handset does not display 
the caller’s name and/or 
phone number.•You need to subscribe to Caller ID.
•Other telephone equipment may be 
interfering with your phone. Disconnect it and 
try again.
•Other electrical appliances connected to the 
same outlet may be interfering with Caller ID.
•
Telephone line noise may be affecting Caller ID.
•The caller requested not to send his/her 
Caller ID information (p. 23).
•If a (separate) Caller ID box is connected 
between the base unit and the telephone wall 
jack, disconnect the Caller ID box or plug the 
unit directly into the wall jack.
The handset cannot 
automatically edit the Caller 
List/incoming phone numbers.•The Caller ID Number Auto Edit feature is 
turned off. Turn it on (p. 27) and try again.
•You need to press [C] or [s] after editing 
the number.
The handset display exits the 
Caller List or phone book.•Do not pause for over 60 seconds while 
searching.
“Recharge battery” is 
displayed, “
3” flashes, or 
the handset beeps 
intermittently.•Fully charge the battery (p. 10).
“Charge for 6 HRS” and 
“
4” are displayed and the 
handset does not work.•The battery has been discharged. Fully 
charge the battery (p. 11).
You charged the battery fully, 
but “Recharge battery” is 
still displayed and/or “
3” 
continues to flash, or “Charge 
for 6 HRS” and “
4” are 
displayed.•Clean the charge contacts and charge again 
(p. 11).
•The battery may need to be replaced. If you 
install a new battery, fully charge it (p. 10, 11).
Problem Cause & Remedy 
						

							Troubleshooting
50
openLCR service for Caller IQ
The CHARGE indicator does 
not go out after the battery has 
been charged.•This is normal.
The Ringer/Message Alert 
indicator flashes slowly when 
the handset is not ringing and 
in use.•The Message Alert is turned on and new 
messages in your voice mailbox have been 
recorded. Turn the Message Alert off (p. 18) 
or listen to the new messages (p. 36).
You cannot have a 
conversation using the 
headset.•Make sure the optional headset is connected 
properly (p. 41).
•If “SP-phone” is displayed on the handset, 
press [C] to switch to the headset.
If you cannot solve your 
problem•Visit our website:
http://www.panasonic.com/support
•Contact us via the web at: 
http://www.panasonic.com/contactinfo
•Call our customer call center at: 
1-800-211-PANA(7262)
Problem Cause & Remedy
When you try to download the 
data from openLCR, the voice 
prompt is not announced from 
the handset while “Listen & 
follow phone guidance.” 
is being displayed.• Check the settings (p. 9–11).
• Dialing to openLCR may have been 
disconnected. Try again (p. 53).
• If you cannot solve a problem, consult 
openLCR (see below).
For more information about 
Caller IQ• Call openLCR’s customer service department 
at 1-866-openLCR(1-866-673-6527).
• openLCR’s web site:
www.openLCR.com
Problem Cause & Remedy