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Panasonic Kx Tg2420 Operating Instructions Manual

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Page 41

Useful Information
For assistance, please call 1-800-211-PANA (7262).41
Troubleshooting
General use
Programmable settings
ProblemCause & solution
The unit does not work.LMake sure that the battery is installed correctly (page 
10).
LCheck the connections (page 9).
LFully charge the battery (page 11).
LClean the charge contacts and charge again (page 11).
LUnplug the base unit’s AC adaptor to reset the unit. 
Reconnect the adaptor and try again.
LRe-install the battery (page 10) and fully charge it.
The...

Page 42

Useful Information
42For assistance, please call 1-800-211-PANA (7262).
Making/answering calls, Paging
Phonebook
ProblemCause & solution
Static is heard, sound 
cuts in and out. 
Interference from other 
electrical units.LMove the handset and the base unit away from other 
electrical appliances.
LMove closer to the base unit.
LRaise the base unit antenna.
LTurn on the clarity booster feature (page 19).
LIf your unit is connected to a telephone line with xDSL 
service, we recommend connecting a noise...

Page 43

Useful Information
For assistance, please call 1-800-211-PANA (7262).43
Caller ID
ProblemCause & solution
The handset does not 
display the caller’s name 
and/or phone number.LYou have not subscribed to Caller ID service. Contact 
your telephone company to subscribe.
LIf your unit is connected to any additional telephone 
equipment such as Caller ID box or wireless telephone 
jack, disconnect the unit from the equipment and plug 
the unit directly into the wall jack.
LIf your unit is connected to a...

Page 44

Useful Information
44For assistance, please call 1-800-211-PANA (7262).
Battery charge
Power failure
ProblemCause & solution
“Recharge battery” is 
displayed, 7 flashes 
or the handset beeps 
intermittently.LFully charge the battery (page 11).
“Charge for 6h” and 
8 are displayed and 
the handset does not 
work.LThe battery has been discharged. Fully charge the 
battery (page 11).
I charged the battery fully, 
but “Recharge 
battery” is still 
displayed and/or 7 
continues to flash, or 
“Charge for 6h”...

Page 45

Useful Information
For assistance, please call 1-800-211-PANA (7262).45
Important information about subscription services
In order to use Caller ID, Call Waiting, Call Waiting Caller ID (CWID), or Voice Mail, 
you must first contact your telephone company and subscribe to the desired 
service.
LFor more information, contact your telephone company.
If the Call Waiting Caller ID (CWID) feature does not function:
LYou may need to contact your telephone company to activate this specific service, even 
if you...

Page 46

Useful Information
46For assistance, please call 1-800-211-PANA (7262).
FCC and other information
This equipment complies with Part 68 of 
the FCC rules and the requirements 
adopted by the ACTA. On the bottom of 
this equipment is a label that contains, 
among other information, a product 
identifier in the format US:ACJ----------.
If requested, this number must be 
provided to the telephone company.
L Registration No
    ............(found on the bottom of the unit)
L Ringer Equivalence No....

Page 47

Useful Information
For assistance, please call 1-800-211-PANA (7262).47
When you hold the phone to your ear, 
noise might be heard in your Hearing Aid. 
Some Hearing Aids are not adequately 
shielded from external RF (radio 
frequency) energy. If noise occurs, use 
an optional headset accessory or the 
speakerphone option (if applicable) when 
using this phone. Consult with your 
audiologist or Hearing Aid manufacturer 
about the availability of Hearing Aids 
which provide adequate shielding to RF...

Page 48

Useful Information
48For assistance, please call 1-800-211-PANA (7262).
Technical information
Base unit
Operating environment:
5 °C – 40 °C (41 °F – 104 °F)
Frequency:
2.4 GHz – 2.48 GHz
Dimensions:
Approx. height 125 mm x width 140 mm x 
depth 135 mm (4
29/32 x 51/2 x 55/16)
Mass (Weight):
Approx. 312 g (0.69 lb.)
Power consumption:
Standby: Approx. 2.7 W
Maximum: Approx. 5.0 W
Power supply:
AC adaptor (120 V AC, 60 Hz)
Handset
Operating environment:
5 °C – 40 °C (41 °F – 104 °F)
Frequency:
2.4 GHz –...

Page 49

✄
Useful Information
For assistance, please call 1-800-211-PANA (7262).49
Warranty
Panasonic Telephone Limited Warranty
Limited Warranty Coverage
If your telephone (identified in your Operating Instructions) does not work properly 
because of a defect in materials or workmanship, Panasonic Consumer Electronics 
Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) 
will, for the length of the period indicated on the chart below, which starts with the 
date of original...

Page 50

Useful Information
50For assistance, please call 1-800-211-PANA (7262).
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or 
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. 
The Limited Warranty ALSO DOES NOT COVER damages which occurred in 
shipment, or failures which are caused by products not supplied by the warrantor, 
or failures which result from accidents, misuse, abuse, neglect, mishandling, 
misapplication,...
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