Panasonic Kx Tg2355 Operating Instructions Manual

							For assistance, please call: 1-800-211-PANA(7262)71
Troubleshooting
Useful Information
Answering System 
The Ringer/Message Alert 
indicator flashes slowly when 
the handset is not ringing and 
in use.• The Message Alert is turned on and new 
messages have been recorded. Turn the 
Message Alert off (p. 24) or listen to the new 
messages (p. 54, 55, 59).
You cannot have a 
conversation using the 
headset.• Make sure the optional headset is connected 
properly (p. 65).
• If “SP-phone” is displayed on the handset, 
press [C] to switch to the headset.
Problem Cause & Remedy
The Answering System is on, 
but incoming messages are 
not recorded.• The recording time is set to “Greeting only”. 
Select “1 minute”, “2 minutes” or “3 minutes” 
(p. 22).
• Memory is full. Erase unnecessary messages 
(p. 57).
“   ” flashes and the 
ANSWER ON indicator 
flashes rapidly. No new 
messages are recorded.• Memory is full. Erase unnecessary messages 
(p. 57).
You cannot operate the 
Answering System from the 
base unit or the handset.• If another user is in use, you may not be able 
to operate the Answering System. Try again 
later.
• If another user is listening to messages or the 
Answering System is handling a call, you 
cannot operate the Answering System. Try 
again later.
You cannot operate the 
Answering System from a 
touch tone phone.• Make sure you entered the correct remote 
code (p. 60).
• The Answering System may not respond if 
the tones are too short to activate the unit. 
Press each button firmly.
• The Answering System is off. Turn it on (p. 62).
You cannot erase messages. • While another user is operating the 
Answering System or a caller is leaving a 
message, you cannot erase messages.
Problem Cause & Remedy
FULL
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							Troubleshooting
72
General 
When you play back messages 
or turn on the Answering 
System, the handset and base 
unit announce the wrong day 
and time.• The date and time may be set incorrectly. Set 
the date and time again (p. 14).
Problem Cause & Remedy
The unit does not work. • Check the settings (p. 9–11).
• Check whether the dialing mode setting is 
correct (p. 15).
• Fully charge the battery (p. 10).
• Clean the charge contacts and charge again 
(p. 11).
• Check battery installation (p. 10).
• Unplug the base unit’s AC adaptor to reset it. 
Plug in, and try again.
• Re-install the battery (p. 10) and fully charge it.
“Recharge battery” is 
displayed, “7” flashes, or 
the handset beeps 
intermittently.• Fully charge the battery (p. 10).
“Charge for 6h” and “8” 
are displayed and the handset 
does not work.• The battery has been discharged. Fully 
charge the battery (p. 10).
• Check battery installation (p. 10).
You charged the battery fully, 
but “Recharge battery” is 
still displayed and/or “7” 
continues to flash, or “Charge 
for 6h” and “8” are 
displayed.• Clean the charge contacts and charge again 
(p. 11).
• The battery may need to be replaced. If you 
install a new battery, fully charge it (p. 10).
The CHARGE indicator does 
not go out after the battery has 
been charged.• This is normal.
If you cannot solve your 
problem• Visit our website: 
http://www.panasonic.com/support
• Contact us via the web at: 
http://www.panasonic.com/contactinfo
• Call our customer call center at: 
1-800-211-PANA(7262)
Problem Cause & Remedy
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							Useful Information
For assistance, please call: 1-800-211-PANA(7262)73
Important Safety Instructions
When using this unit, basic safety precautions should always be followed to reduce 
the risk of fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on this unit.
3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol 
cleaners. Use a damp cloth for cleaning.
4. Do not use this unit near water, for example, near a bathtub, washbowl, kitchen 
sink, or the like.
5. Place this unit securely on a stable surface. Serious damage and/or injury may 
result if the unit falls.
6. Do not cover slots and openings on the unit. They are provided for ventilation 
and protection against overheating. Never place the unit near radiators, or in a 
place where proper ventilation is not provided.
7. Use only the power source marked on the unit. If you are not sure of the type of 
power supplied to your home, consult your dealer or local power company.
8. Do not place objects on the power cord. Install the unit where no one can step 
or trip on the cord.
9. Do not overload wall outlets and extension cords. This can result in the risk of 
fire or electric shock.
10. Never push any objects through slots in this unit. This may result in the risk of 
fire or electric shock. Never spill any liquid on the unit.
11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit 
to an authorized servicenter when service is required. Opening or removing 
covers may expose you to dangerous voltages or other risks. Incorrect 
reassembly can cause electric shock when the unit is subsequently used.
12. Unplug this unit from the wall outlet and refer servicing to an authorized 
servicenter when the following conditions occur:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not work normally by following the operating instructions. 
Adjust only controls covered by the operating instructions. Improper 
adjustment may require extensive work by an authorized servicenter.
E. If the unit has been dropped or physically damaged.
F. If the unit exhibits a distinct change in performance.
13. During thunderstorms, avoid using telephones except cordless types. There 
may be a remote risk of an electric shock from lightning.
14. Do not use this unit to report a gas leak, when in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
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							Important Safety Instructions
74
CAUTION:
To reduce the risk of fire or injury to persons, read and follow these instructions.
1. Use only the battery(ies) specified.
2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local 
waste management codes for special disposal instructions.
3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and 
may cause burns or injury to the eyes or skin. The electrolyte may be toxic if 
swallowed.
4. Exercise care in handling batteries in order not to short the battery to 
conductive materials such as rings, bracelets, and keys. The battery and/or 
conductor may overheat and cause burns.
5. Charge the battery(ies) provided with or identified for use with this product only 
in accordance with the instructions and limitations specified in this manual.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT 
TO RAIN OR ANY TYPE OF MOISTURE.
• The AC adaptor is used as the main disconnect device, ensure that the AC outlet 
is located/installed near the unit and is easily accessible.
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							Useful Information
For assistance, please call: 1-800-211-PANA(7262)75
FCC and Other Information
This equipment complies with Part 68 of the FCC rules and the requirements 
adopted by the ACTA. On the bottom of this equipment is a label that contains, 
among other information, a product identifier in the format US:ACJ-----. 
If requested, this number must be provided to the telephone company.
Registration No.  ..................................................... (found on the bottom of the unit)
Ringer Equivalence No. (REN) ........................................................................... 0.1B
A plug and jack used to connect this equipment to the premises wiring and 
telephone network must comply with the applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A compliant telephone cord and modular plug 
is provided with this product. It is designed to be connected to a compatible 
modular jack that is also compliant.
The REN is used to determine the number of devices that may be connected to a 
telephone line. Excessive RENs on a telephone line may result in the devices not 
ringing in response to an incoming call. In most but not all areas, the sum of RENs 
should not exceed five (5.0). To be certain of the number of devices that may be 
connected to a line, as determined by the total RENs, contact the local telephone 
company. For products approved after July 23, 2001, the REN for this product is 
part of the product identifier that has the format US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the telephone network, the telephone company 
will notify you in advance that temporary discontinuance of service may be 
required. But if advance notice isn’t practical, the telephone company will notify the 
customer as soon as possible. Also, you will be advised of your right to file a 
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations 
or procedures that could affect the operation of the equipment. If this happens the 
telephone company will provide advance notice in order for you to make necessary 
modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, 
please contact a Factory Servicenter or other Authorized Servicer. If the equipment 
is causing harm to the telephone network, the telephone company may request that 
you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public 
utility commission, public service commission or corporation commission for 
information.
If your home has specially wired alarm equipment connected to the telephone line, 
ensure the installation of this equipment does not disable your alarm equipment. If 
you have questions about what will disable alarm equipment, consult your 
telephone company or a qualified installer.
WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST 
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to the dispatcher the reason for the call.
2) Perform such activities in the off-peak hours, such as early morning or late 
evenings.
This device complies with Part 15 of the FCC Rules. Operation is subject to the 
following two conditions: (1) This device may not cause harmful interference, and 
(2) this device must accept any interference received, including interference that 
may cause undesired operation.
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							FCC and Other Information
76
Privacy of communications may not be ensured when using this phone.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for 
compliance could void the user’s authority to operate this device.
Note:
This equipment has been tested and found to comply with the limits for a Class B 
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses, and can radiate radio frequency 
energy and, if not installed and used in accordance with the instructions, may cause 
harmful interference to radio communications. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause 
harmful interference to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the 
receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
Some cordless telephones operate at frequencies that may cause interference to 
nearby TVs and VCRs. To minimize or prevent such interference, the base of the 
cordless telephone should not be placed near or on top of a TV or VCR. If 
interference is experienced, move the cordless telephone further away from the TV 
or VCR. This will often reduce, or eliminate, interference.
Operating near 2.4GHz electrical appliances may cause interference. Move away 
from the electrical appliances.
FCC RF Exposure Warning:
This product complies with FCC radiation exposure limits set forth for an 
uncontrolled environment.
To comply with FCC RF exposure requirements the base unit must be installed and 
operated with its antenna located 20 cm or more between antenna and all person’s 
body (excluding extremities of hands, wrist and feet). The handset unit may be 
carried and operated with only the specific provided belt-clip. Other non-tested belt-
clips or similar body-worn accessories may not comply and must be avoided. The 
base and handset units must not be co-located or operated in conjunction with any 
other antenna or transmitter.
This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 
68.316. 
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							For assistance, please call: 1-800-211-PANA(7262)77
FCC and Other Information
Useful Information
A TIA/EIA-IS-968 compliant telephone cord and modular plug is provided with this 
equipment. This equipment is designed to be connected to the telephone network
or premises wiring using a compatible modular jack that is also TIA/EIA-IS-968 
compliant.
•Environment — do not place the unit in a room where the temperature is less 
than 5°C (41°F) or greater than 40°C (104°F). Allow 10 cm (4) clearance around 
the unit for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, 
shock, or direct sunlight.
•Medical — consult the manufacturer of any personal medical devices, such as 
pacemakers or hearing aids, to determine if they are adequately shielded from 
external RF (radio frequency) energy. (The unit operates in the frequency range of 
2400MHz to 2481MHz, and the power output level can range 0.04 to 0.1 watts.) 
Do not use the unit in health care facilities if any regulations posted in the area 
instruct you not to do so. Hospitals or health care facilities may be using 
equipment that could be sensitive to external RF (radio frequency) energy.
•Routine care — wipe the unit with a soft cloth. Do not use benzine, thinner, or any 
abrasive powder. When you leave the unit unused for a long period of time, 
unplug the AC adaptor from the outlet.
•If there is any trouble — disconnect the unit from the telephone line and connect 
a known working phone. If the known working phone operates properly, have your 
unit repaired by one of the authorized Panasonic Factory Service Centers. If the 
known working phone does not operate properly, consult your telephone 
company. When you hold the phone to your ear, noise might be heard in your Hearing Aid. 
Some Hearing Aids are not adequately shielded from external RF (radio 
frequency) energy. If noise occurs, use an optional headset accessory or the 
speakerphone option (if applicable) when using this phone. Consult your 
audiologist or Hearing Aid manufacturer about the availability of Hearing Aids 
which provide adequate shielding to RF energy commonly emitted by digital 
devices.
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							78
Specifications
nBase Unit
Power Supply:AC Adaptor (120 V AC, 60 Hz)
Power Consumption:Standby: Approx. 2.0 W
Maximum: Approx. 5.4 W
Frequency:2.4 GHz – 2.48 GHz
Dimensions (H x W x D):Approx. 85 mm x 175 mm x 200 mm
(3 
11/32 x 6 7/8 x 7 7/8)
Mass (Weight):Approx. 470 g (1.04 lb.)
nHandset
Power Supply:Ni-MH battery (3.6 V, 830 mAh)
Frequency:2.4 GHz – 2.48 GHz
Dimensions (H x W x D):Approx. 208 mm x 52 mm x 39 mm
(8 
3/16 x 2 1/16 x 1 17/32)
Mass (Weight):Approx. 190 g (0.42 lb.)
Security Codes:1,000,000
nDialing Mode:Tone (DTMF)/Pulse
nOperating Environment:5 °C – 40 °C (41 °F – 104 °F)
Specifications are subject to change without notice.
For your future reference
Serial No. Date of purchase
(found on the bottom of the unit)
Name and address of dealer
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							79For assistance, please call: 1-800-211-PANA(7262)
Useful Information
Index
A
Accessories . . . . . . . . . . . . . . . . . .   2
Answering calls, base unit . . . . . .   29
Answering calls, handset. . . . . . .   29
Answering System. . . . . . . . . . . .   52
Auto talk  . . . . . . . . . . . . . . . .   16, 29
B
Backlit LCD . . . . . . . . . . . . . . . . .   27
Base unit location  . . . . . . . . . . . . .   3
Battery charge . . . . . . . . . . . . .   3, 10
—Battery information  . . . . . . . . . . .   11
Battery replacement  . . . . . . . . . .   11
Battery strength . . . . . . . . . . . . . .   10
Belt clip  . . . . . . . . . . . . . . . . . . . .   64
C
—Call monitoring  . . . . . . . . . . . . . .   53
Call share  . . . . . . . . . . . . . . . . . .   47
Call Waiting Caller ID display  . . .   48
Call waiting tone  . . . . . . . . . . . . .   48
—Caller ID number auto edit  . . . . .   35
Caller ID service  . . . . . . . . . .   14, 30
Caller List, editing  . . . . . . . . . . . .   34
Caller List, erasing. . . . . . . . . . . .   37
Caller List, storing . . . . . . . . . . . .   36
Caller List, viewing  . . . . . . . . . . .   33
Calling back from the Caller List .   33
—Chain dial  . . . . . . . . . . . . . . . . . .   41
Conf (Conference) . . . . . . . . . . . .   47
Conference calls . . . . . . . . . . . . .   47
D
—Date and time . . . . . . . . . . . . . . .   14
Dialing mode . . . . . . . . . . . . . . . .   15
Direct commands  . . . . . . . . .   66, 67
Display language . . . . . . . . . . . . .   15
E
Erasing a message . . . . . . . .   57, 62
Erasing all messages  . . . . . .   57, 62
Error messages . . . . . . . . . . . . . .   68F
FCC and other information  . . . . .  75
FLASH button  . . . . . . . . . . . . . . .  49
Flash time  . . . . . . . . . . . . . . . . . .  49
—Function menu, 
Direct commands  . . . . . . . . . . .  66
Function menu, selection . . . . . . .  12
Function menu, table . . . . . . . . . .  13
G
—Greeting message . . . . . . . . . . . .  20
H
Headset, optional . . . . . . . . . . . . .  65
Hold . . . . . . . . . . . . . . . . . . . .  26, 28
I
Incoming call tone  . . . . . . . . . . . .  50
Installation, AC adaptor . . . . . . . . .  9
Installation, battery. . . . . . . . . . . .  10
Installation, telephone line cord . . .  9
Intercom call  . . . . . . . . . . . . . . . .  43
Intercom, paging  . . . . . . . . . . . . .  43
K
Key tone. . . . . . . . . . . . . . . . . . . .  51
L
LCD contrast  . . . . . . . . . . . . . . . .  19
Lighted handset keypad. . . . . . . .  27
Line mode  . . . . . . . . . . . . . . . . . .  16
Listening to messages . . .  54, 55, 59
Location of controls . . . . . . . . . .  6, 7
M
Making calls, base unit  . . . . . . . .  28
Making calls, handset  . . . . . .  25, 26
Memo message . . . . . . . . . . . . . .  58
—Message alert  . . . . . . . . . . . . . . .  24
Message storage . . . . . . . . . . . . .  21
Microphone, base unit . . . . . .  20, 28
Microphone, handset . . . . . . . . . .  25
—Monitoring incoming calls  . . . . . .  53
Mute . . . . . . . . . . . . . . . . . . . . . . .  48
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							Index
80
N
Navigator key  . . . . . . . . . . . . . . . . . 8
Noise  . . . . . . . . . . . . . . . . . . . . . . . 3
Number of rings  . . . . . . . . . . . . . . 23
P
PAUSE . . . . . . . . . . . . . . . . . . . . . 49
—Phone book  . . . . . . . . . . . . . . . . . 38
Phone book, dialing  . . . . . . . . . . . 40
Phone book, editing  . . . . . . . . . . . 42
Phone book, erasing. . . . . . . . . . . 42
Phone book, names  . . . . . . . . . . . 39
Phone book, storing . . . . . . . . . . . 38
Power failure. . . . . . . . . . . . 9, 14, 21
Pulse service  . . . . . . . . . . . . . . . . 48
R
—Recording mode . . . . . . . . . . . . . . 24
Recording time . . . . . . . . . . . . . . . 22
Redial . . . . . . . . . . . . . . . . . . . 26, 28
Redial list  . . . . . . . . . . . . . . . . . . . 26
—Registration  . . . . . . . . . . . . . . . . . 51
Remote code  . . . . . . . . . . . . . . . . 60
Remote operation, handset  . . . . . 55
Remote operation, 
touch tone phone . . . . . . . . . . . . 59
Ringer off  . . . . . . . . . . . . . 17, 18, 29
Ringer tone . . . . . . . . . . . . . . . 18, 19
Ringer volume  . . . . . . . . . . . . 17, 18
Rotary service, tone dialing  . . . . . 48
S
Safety instructions  . . . . . . . . . . . . 73
Shipping product 
for service. . . . . . . . . .   Back Cover
Shoulder rest attachment . . . . . . . 64
Soft keys . . . . . . . . . . . . . . . . . . . . . 8
Specifications . . . . . . . . . . . . . . . . 78
SP-phone, base unit . . . . . . . . . . . 28
SP-phone, handset . . . . . . . . . . . . 25T
—Talking Caller ID . . . . . . . . . . . . .   31
Toll saver  . . . . . . . . . . . . . . . . . .   23
—Transferring a call . . . . . . . . . . . .   45
Troubleshooting, 
Answering System  . . . . . . . . . .   71
Troubleshooting, general  . . . . . .   72
Troubleshooting, 
Telephone System . . . . . . . . . .   69
TTY . . . . . . . . . . .  2, 82, Back Cover
V
VE (Voice Enhancer)  . . . . . . . . .   27
—Voice enhancer technology  . . . .   27
Voice menu . . . . . . . . . . . . . .   55, 61
Volume control, base unit . . .   28, 56
Volume control, handset . . . .   26, 56
W
Wall mounting . . . . . . . . . . . . . . .   63
Warranty . . . . . . . . . . . . . . . . . . .   81
• “—” indicates important information 
and frequently used features.
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