Panasonic Kx Tg2258 Operating Instructions Manual

							 
Useful Information
 
For assistance, please call: 1-800-211-PANA(7262) 
51 
Wall Mounting 
This unit can be mounted on a wall phone plate. 
1 
Push the hook and turn it 
around. Turn the hook until a 
click is heard. 
2 
Press the tabs in the direction 
of the arrows ( ), then remove 
the wall mounting adaptor ( ).   
  
3 
Connect the AC adaptor. Tuck 
the telephone line cord inside 
the wall mounting adaptor, then 
push the adaptor in the direction 
of the arrows (  and  ). 
•The word “UP WALL” should face 
upward. 
4 
Connect the telephone line cord. 
Mount the unit, then slide down. 
•Raise the antenna.
•Fasten the telephone line cord to 
prevent it from being disconnected. 
5 
To charge the handset battery: 
Fix the charge contacts ( ) 
and fit the handset hole into the 
hook ( ). 
•The IN USE/CHARGE indicator 
lights and the unit beeps once.
1
2
2
11
12
2
1
To Power 
Outlet
Hook
Hooks
1
2
2
1
Hook
Hole
OR 
						

							 
52 
Belt Clip 
You can hang the handset on your belt or pocket using the included belt clip. 
To attach the belt clip To remove the belt clip   
Optional Headset 
Connecting an optional headset to the handset allows hands-free phone 
conversation. Use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, 
KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the accessories 
telephone number on page 2. 
Connecting an optional headset to the handset 
Open the headset jack cover, and insert the headset plug into the headset jack as 
shown below. 
•Headset sold separately. Model shown here is KX-TCA88. 
To switch to the speakerphone while using the headset: 
Press  
[] 
. To return to the headset, press  
[] 
. 
Headset Jack 
						

							 
Useful Information
 
For assistance, please call: 1-800-211-PANA(7262) 
53 
Direct Commands 
After pressing  
[MENU] 
, you can also program menu items by direct commands ( 
[0]  
 
to  
[9] 
) instead of using the soft keys.
Handset
LCD contrast
Auto talk
Caller ID edit
Set tel line
Set answering
Ringer setting
Ringer volume
Ringer tone
Message play
Date and time
Voice enhancer
Caller IQ
Intercom
Talk Caller ID
Initial setting
Change language
: Off 
: Low 
: Medium
: High
: English   
: Spanish
 : tone pattern 1–6
: On  
: Off
: Activate CIQ 
: View Info.
: Get new Info.
: Turn CIQ off
: Turn CIQ on
: On  
: Off
: level 1–5
: On  
: Off
: On  
: Off
Set dial mode
Set flash time
Set line mode
: Pulse  
: Tone
:700ms :400ms:250ms :100ms
: A  
: 
B
Number of rings
Remote code
Recording mode
: Toll saver
: 00–99
Recording time
: Standard recording  
: 
Enhanced recording
––
:
600ms :300ms 
:110ms :90ms
–
: 2–7 rings
–
[0]
[1]
[2]
[3]
[2]
[1][6]
[2]
[4]
[5]
[1]
[0]
[7]
[1]
[2]
[3]
[4]
[5]
[8]
[9]
[1]
[0]
[0]
[1]
[1][5]
[3]
[1]
[0]
[4]
[1]
[0]
[5]
[1]
[1]
[2]
[2]
[1]
[3][5][7]
[3]
[1]
[2]
[6]
[1]
[2]
[0]
[2]
[3]
[0]
[4]
[1]
[2]
[8]
[1]
[2]
[9]
[2]
[4][6][8]
[7]
[1]
[1]
: 
1min[1]
: 2min[2]
: 
3min[3]
: Greeting only[0]
p. 17
p. 18
p. 44
p. 12
p. 14
p. 38
p. 15p. 16
p. 15
p. 31
p. 13
p. 41
p. 14
p. 21
p. 20
p. 48
p. 21
p. 13
During programming:
To save the setting, press the right 
soft key (Save).
To exit the programming, press 
[OFF].
•If you press the direct command 
incorrectly, exit the programming. 
Then re-enter the programming by 
pressing [MENU].
•For function details, see the 
corresponding pages.
*
1Can be used to activate Caller IQ. 
See the leaflet included in the unit 
for more information.
*
2For openLCR subscribers only.
p. 62
p. 61
p. 59
p. 59 
						

							 
54 
Troubleshooting 
Cordless Telephone 
Problem Cause & Remedy 
“ 
No link to base. Place 
on cradle and try 
again. 
” is displayed and an 
alarm tone sounds.•You are too far from the base unit. Walk 
closer and try again.
•Place the handset on the base unit and try 
again.
•Plug in the AC adaptor.
•Raise the base unit antenna.
Static, sound cuts in/out, 
fades. Interference from other 
electrical units.•Move the handset and the base unit away 
from other electrical appliances (p. 3).
•Walk closer to the base unit.
•Raise the base unit antenna.
•Select a clearer channel (p. 23,38).
The handset and/or base unit 
does not ring.•The ringer volume is set to OFF. Set to HIGH, 
MEDIUM or LOW (p. 17).
•When the handset is on the base unit, the 
handset does not ring. Only the base unit 
rings when receiving a call.
The handset display is blank.•Charge the battery fully (p. 8).
You cannot program function 
items.•Programming is not possible while the unit is 
being used.
•Do not pause for over 60 seconds while 
programming.
•Walk closer to the base unit.
While programming or 
searching, the unit starts to 
ring and stops the program/
search.•A call is coming in. To answer the call, press  
[] 
,  
[] 
 or  
[SP-PHONE] 
. Start again from 
the beginning after hanging up.
You cannot make a call with 
the handset.•Your handset is in remote operation mode 
(p. 44). Exit by pressing  
[OFF] 
.
You cannot redial.•If the last number dialed was more than 
32 digits long, the number will not be redialed 
correctly. 
						

							 
For assistance, please call: 1-800-211-PANA(7262) 
55 
Troubleshooting 
Useful Information
 
Answering System   
The unit does not display the 
caller’s name and/or phone 
number.•You need to subscribe to a Caller ID service.
•Other telephone equipment may be 
interfering with your phone. Disconnect it and 
try again.
•Other electrical appliances connected to the 
same outlet may be interfering with Caller ID.
•Telephone line noise may be affecting Caller 
ID.
•The caller requested not to send his/her 
Caller ID information (p. 27).
•If a Caller ID box is connected between the 
unit and the telephone wall jack, disconnect 
the Caller ID box or plug the unit directly into 
the wall jack.
The handset display exits the 
Caller List or phone book.•Do not pause for over 60 seconds while 
searching.
You cannot page the handset 
or base unit.•The handset is too far from the base unit.
•The handset user is making an outside call, 
viewing the Caller List/phone book or 
listening to messages. Wait until the IN USE/
CHARGE indicator light goes out.
•The handset or base unit is in use. Try again 
later.
You cannot have a 
conversation using the 
headset.•Make sure the optional headset is connected 
properly (p. 52).
•If “ 
SP-phone 
” is displayed on the handset, 
press  
[] 
 to switch to the headset.
 
Problem Cause & Remedy 
The Answering System is on, 
but incoming messages are 
not recorded.•The recording time is set to “Greeting only”. 
Select “1 minute”, “2 minutes” or “3 minutes” 
(p. 20).
•Memory is full. Erase unnecessary 
messages (p. 46).
You cannot listen to recorded 
messages.•Make sure the unit is not being used.
 
Problem Cause & Remedy 
						

							 
Troubleshooting 
56 
“” is displayed and the 
ANSWER ON indicator 
flashes rapidly. No new 
messages are recorded.•Memory is full. Erase unnecessary 
messages (p. 46).
You cannot operate the 
Answering System with the 
base unit.•The handset user is operating the Answering 
System, or is on the phone. Wait until the 
IN USE/CHARGE indicator light goes out.
You cannot operate the 
Answering System from a 
touch tone phone.•Make sure you enter the correct remote code 
(p. 48).
•The Answering System may not respond if 
the tones are too short to activate the unit. 
Press each button firmly.
•The Answering System is off. Turn it on 
(p. 50).
You cannot operate the 
Answering System with the 
handset.•Someone is operating the Answering 
System. 
•You are too far from the base unit. Walk 
closer to the base unit.
•The unit is recording a message. To answer 
the call, press  
[] 
 or  
[] 
.
While recording a greeting 
message, the unit starts to 
ring and stops recording.•To answer the call, press  
[SP-PHONE] 
,   
[]  
 
or  
[] 
. Start again from the beginning after 
hanging up.
During playback, the unit 
starts to ring and stops 
playback.•To answer the call, press  
[SP-PHONE] 
,   
[]  
 
or  
[] 
. To resume playback, press  
[MESSAGE/SLOW TALK] 
 after hanging up.
Caller ID information is not 
displayed during message 
playback (p. 45).•Caller ID information will not be displayed
—if a message is recorded by using  
[MEMO/2WAY REC] 
 (p. 47), or
—if the Caller List is renewed and the caller 
ID information is erased (p. 28).
 
Problem Cause & Remedy
FULL 
						

							 
For assistance, please call: 1-800-211-PANA(7262) 
57 
Troubleshooting 
Useful Information
 
General  
Problem Cause & Remedy 
The unit does not work.•Check the settings (p. 8–9).
•Check whether the dialing mode setting is 
correct (p. 13).
•Charge the battery fully (p. 8).
•Clean the charge contacts and charge again 
(p. 9).
•Install the battery properly (p. 8).
•Place the handset on the base unit and 
unplug the AC adaptor to reset it. Plug in, and 
try again.
•Re-install the battery (p. 8) and charge it fully.
The unit does not announce 
the displayed caller’s name.•The handset and base unit ringer volumes 
are OFF (p. 17).
•The Talking Caller ID feature is OFF (p. 15).
The unit does not announce 
the displayed caller’s name 
properly.•Name pronunciation may vary. Name 
pronunciation quality is based on names 
most commonly used in the United States.
•The unit will announce each letter of 
abbreviations, such as Co., Inc., etc.
•Caller ID service supports names of up to 
15 letters. If the caller’s name has more than 
15 letters, the name will not be announced 
correctly.
Previously programmed 
information is erased.•If a power failure occurs, programmed 
information may be erased. Reprogram if 
necessary.
“ 
Recharge battery 
” is 
displayed, “” flashes or 
the unit beeps intermittently.•Charge the battery fully (p. 8).
You charged the battery fully, 
but “ 
Recharge battery 
” is 
still displayed and/or “” 
continues to flash.•Clean the charge contacts and charge again 
(p. 9).
•Install a new battery (p. 8).
The IN USE/CHARGE 
indicator light does not go out 
after the battery has been 
charged.•This is normal. 
						

							 
Troubleshooting 
58 
If you cannot solve your 
problem•Call our customer call center at 
1-800-211-PANA(7262).
•Panasonic’s e-mail address for customer 
inquiries:
[email protected] 
for customers in the USA or Puerto Rico 
ONLY
When you try to download 
phone book data or 
information from openLCR, 
the voice prompt is not 
announced from the handset 
while “ 
Listen & follow 
phone guidance. 
” is being 
displayed.•Check the settings (p. 8–9).
•If you cannot solve a problem, consult 
openLCR (see below).
For more information about 
Caller IQ•Call openLCR’s customer service 
department at 1-866-openLCR 
(1-866-673-6527).
•openLCR’s web site:
www.openLCR.com
 
Problem Cause & Remedy 
						

							 
For assistance, please call openLCR: 1-866-openLCR(1-866-673-6527) 
59 
Useful Information
 
openLCR Service for Caller IQ Feature 
The Caller IQ feature is compatible with service provided by openLCR. 
Important:
•If you have any questions regarding the openLCR service, call openLCR’s 
customer service department at 1-866-openLCR (1-866-673-6527). 
•NEITHER PANASONIC COMMUNICATIONS CO., LTD. (PCC) NOR 
MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY 
WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS 
OF, OPENLCR.COM, INC. (OPENLCR). NEITHER PCC NOR MECA NOR ANY 
OF THEIR EMPLOYEES OR AFFILIATES OR CUSTOMERS MAKE ANY 
WARRANTIES OR REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, TO 
ANY CUSTOMER OR ANY OTHER THIRD PARTY WITH RESPECT TO ANY OF 
THE SERVICES PROVIDED BY OPENLCR, NOR ASSUME NOR CREATE ANY 
OTHER OBLIGATION OF ANY KIND ON BEHALF OF OPENLCR. 
Setting Caller IQ to OFF and ON  
After the first download to your phone, Caller IQ features are automatically turned 
on. If you wish, you can turn off Caller IQ.  
•When Caller IQ is ON, “ 
[CIQ] 
” is displayed while talking. 
To set Caller IQ to OFF  
(When Caller IQ is ON.)  
 
To set Caller IQ from OFF to ON   1 
Press  
[MENU] 
. 
2 
Scroll to “ 
Caller IQ 
” by pressing  
[] 
 or  
[] 
, 
then press  
Select 
. 
3 
Scroll to “ 
Turn CIQ off? 
” by pressing  
[] 
 or  
[] 
, then press  
Yes 
. 
•“ 
Caller IQ off 
” is displayed.
•If the handset beeps 3 times, Caller IQ is not set to 
OFF. Start again from step 1. 
4 
Press  
[OFF] 
. 
1 
Follow steps 1 to 2 of “To set Caller IQ to OFF” 
above. 
2 
Press  
Yes 
 at “ 
Turn CIQ on? 
”. 
•“ 
Caller IQ on 
” is displayed.
•If the handset beeps 3 times, Caller IQ is not set to 
ON. Start again from step 1. 
3 
Press  
[OFF] 
.
Handset
>>Caller IQExit  Select>>>
>Turn CIQ off? 
Back      Yes>>
Turn CIQ on?
Back       Yes 
						

							 
openLCR Service for Caller IQ Feature 
60 
Downloading Phone Book Data 
To create your phone book, go to the openLCR web site to update your phone 
book, then download the data to your unit. Accessing the openLCR web site can be 
done from any computer with Internet access.
•While downloading from openLCR, “” flashes on the base unit display. 
To create phone book data 
If you have already stored items into the phone book of the unit, you need to enter 
all of those stored items on the openLCR web site. Then, add all new items through 
the openLCR web site.  
•In the case that you stored or created the items in the phone book of the unit, you 
also need to store or create the items on the web site.
•The description on the openLCR web screen is subject to change without notice. 
To download the phone book data from openLCR 
  1 
Go to openLCR’s web site at  
www.openLCR.com 
 and click on 
“Manage Account” tab. 
2 
Follow the web screen to create the phone book data. 
•Make sure to enter a name up to 15 characters, and a phone number up to 
32 digits. 
1 
Press  
[] 
 or  
[] 
, then press  
[MENU] 
. 
2 
Press  
Yes 
 within 10 seconds at “ 
Get new 
CIQ Information? 
”. 
•The unit will dial to openLCR automatically.
•A voice prompt will be heard. 
3 
Follow the voice prompt to start downloading. 
•When downloading starts, the display will show 
the message on the right.
•After downloading starts, the handset must be off-
hook. DO NOT PLACE the handset on the base 
unit (placing the handset on the base unit will 
terminate the download process). DO NOT 
PRESS  
[OFF] 
 (pressing  
[OFF] 
 will terminate the 
download process). 
4 
When downloading is complete, a beep 
sounds.
Handset
If you live in or move from another area to Fort 
Collins, Colorado, press [#] before pressing 
Yes.
Listen & follow 
phone guidance.
(VE)
Get new CIQ
Information?
Exit       Yes
Download in
process.
Please wait.
 [Caller IQ on]
  Download OK!