Panasonic Kx Tg2130 Operating Instructions Manual

							Answering System
For assistance, please visit http://www.panasonic.com/help21
3To stop recording, release 
{GREETING }.
L The greeting message is played back 
automatically.
Note:
L If your greeting message is under 3 
seconds in length, the prerecorded 
greeting message is used.
Playing back the greeting message
Quickly press  {GREETING } once.
Erasing your greeting message
Press  {GREETING }, and then press 
{ ERASE } while your greeting message is 
playing.
Prerecorded greeting message
The unit plays a prerecorded greeting 
message for callers and asks them to 
leave messages if:
– you do not record your own greeting  message
– you erase your own greeting message
– your greeting message is under 3  seconds in length
To play back the prerecorded greeting 
message, quickly press  {GREETING } 
once. Make sure you erase your own 
greeting message.
Listening to messages 
using the base unit
When new messages have been 
recorded, the number of recorded 
messages flashes rapidly on the base 
unit’s display. Press 
{5 }.
L The unit plays new messages.
L When you have no new messages, the 
unit plays back all messages.
Note:
L Pressing  {ANSWER } on the handset 
switches answering system operations 
from the base unit to the handset.
Adjusting the speaker volume (8 levels)
Press  {< } or  {> } repeatedly while 
listening to a message. (The default 
setting is “ ”.)
Note:
L You cannot turn the speaker volume off.
Repeating a message
Press  {< } during playback.
L If you press  {< } 2 times during 
playback or press  {< } once while the 
unit announces the message number, 
the previous message is played.
L If you press  {< } when you do not play 
back the messages, the key guidance 
starts.
Skipping a message
Press  {> } during playback.
Stopping a message
To stop playback, press  {5 }.
Erasing a message
Press  {ERASE } during playback.
Erasing all messages
Press and hold  {ERASE } while the unit is 
not being used.
Note:
L You cannot erase new, unheard 
messages.
Base unit 
						

							Answering System
22For assistance, please visit http://www.panasonic.com/help
Listening to messages 
using the handset
Voice guidance
Press {ANSWER } to start the voice 
guidance. Operate the answering system 
by following the guidance as necessary.
Note:
L If you do not press any dial keys within 
16 minutes after the voice guidance 
prompt is heard, the handset returns to 
standby mode.
L While operating the answering system 
using the handset, you cannot operate 
the answering system using the base 
unit.
Answering system commands
You can also operate the answering 
system by pressing dial keys on the 
handset during playback. *1 If you press 
{1 } 2 times during playback 
or press  {1 } once while the unit 
announces the message number, the 
previous message is played.
*2 When you have no new messages, the 
unit plays back all messages.
To stop playing, press  {2 } again.
Adjusting the receiver volume (4 levels)
Press  VOL. {V}  or {^}  repeatedly while 
listening to a message.
Voice memo
Recording a voice memo
You can use the base unit to leave a voice 
memo (voice message) for yourself or 
someone else (max. 3 minutes). Voice 
memos can be played back later with the 
same operation used to play back 
answering system messages.
1Press and hold  {MEMO } until recording 
is finished.
2After the unit beeps, speak clearly 
about 20 cm (8 inches) away from the 
MIC.
3To stop recording, release  {MEMO }.
Remote operation
Using a touch tone phone, you can access 
your phone from an outside line to listen to 
recorded messages. The unit’s voice 
guidance prompts you to press certain dial 
keys to perform different operations. While 
remotely accessing the answering system, 
the display shows “ ”.
KeyCommand
{ 1 } Repeat message
(during playback)
*1
{2 } Play new messages*2
{3 } Skip message
(during playback)
{ 4 } Turn answering system 
on/off
{ 7 } Review the remote voice 
menu again
{ 0 } Erase currently playing 
message
{ OFF } 
{ ANSWER }Return to standby mode
Base unit 
						

							Answering System
For assistance, please visit http://www.panasonic.com/help23
Important:
LIn order to remotely access the 
answering system, you must first set a 
remote code (page 24). This code must 
be entered each time you operate the 
answering system remotely.
Using the answering system 
remotely
1Dial your phone number from a touch 
tone phone.
2After the greeting message starts, 
press any dial key ( {0 } -  {9 },  {#} , or 
{*} ) to skip the greeting.
3After the greeting message stops, enter 
your 3-digit remote code (page 24).
LThe voice guidance starts.
L Follow the voice guidance as 
necessary.
4Press a key to select the function you 
want.
5When finished, hang up.
Note:
L You can ignore the voice guidance and 
control the unit using remote commands 
(page 23).
L If you enter the wrong remote code more 
than 3 times, the call is disconnected.
Voice guidance
During remote operation, the unit’s voice 
guidance prompts you to press the desired 
button to perform a specific operation. 
Operate the answering system by 
following the guidance as necessary. Note:
L
If you do not press any dial keys within 7 
seconds after the voice guidance prompt 
is heard, the unit disconnects your call.
Remote commands
You can press dial keys to access certain 
answering system functions without 
waiting for the voice guidance to prompt 
you.
*1 If you press  {1 } 2 times during playback 
or press  {1 } once while the unit 
announces the message number, the 
previous message is played.
*2 When you have no new messages, the  unit plays back all messages.
To stop playing, press  {2 } again.
Turning on the answering system 
remotely
If the answering system is off, you can turn 
it on remotely.
1Dial your phone number from a touch 
tone phone.
KeyRemote command
{ 1 } Repeat message
(during playback)
*1
{2 } Play new messages*2
{3 } Skip message
(during playback)
{ 4 } Turn answering system 
on/off
{ 7 } Review the remote voice 
menu again
{ 0 } Erase currently playing 
message 
						

							Answering System
24For assistance, please visit http://www.panasonic.com/help
2Let the phone ring 10 times.
3After the unit picks up the call, enter the 
remote code, then press {4 }.
L If you do not enter the remote code 
within 7 seconds, the unit 
disconnects your call.
L You can hang up or begin remote 
operation.
Answering system 
settings
Remote code
A remote code must be entered when 
operating the answering system remotely. 
This code prevents unauthorized parties 
from listening to your messages remotely. 
The default setting is “ 123”.
1Press  {ANSWER }, then press  {*}.
2Enter the desired 3-digit remote code.
3Press  {*}.
L The digits of the code stored are 
announced, then the voice guidance 
starts.
4Press  {OFF }.
RING SELECT switch
You can change the number of times (3 
rings or 5 rings) the phone rings before the 
unit answers calls. The default is 5 rings.
Change the ring count by adjusting the 
RING SELECT switch on  the bottom of the 
base unit. (page 10)
For Voice Mail service subscribers
If you subscribe to a flat-rate service 
package that includes Caller ID, Call 
Waiting, Voice Mail, and unlimited local/
regional/long distance calls, please note 
the following:
L To use the Voice Mail service provided 
by your telephone service provider 
rather than t he unit’s answering system, 
turn off the answeri ng system (page 20). 
This unit does not have an indicator to 
indicate if there are new messages in 
your mailbox service.
L To use this unit’s answering system 
rather than the Voice Mail service 
provided by your telephone service 
provider, please contact your telephone 
service provider to deactivate your Voice 
Mail service.
If your telephone service provider 
cannot do this:
– Set this unit’s RING SELECT switch 
so that this unit’s answering system 
answers calls before the Voice Mail 
service of your telephone service 
provider does. It is necessary to check 
the ring count requir ed to activate the 
Voice Mail service provided by your 
telephone service provider before 
changing this setting.
– Change the ring count of the Voice  Mail service so that the answering 
system can answer the call first. To do 
so, consult your telephone service 
provider.
Handset
RING SELECT switch 
						

							Useful Information
For assistance, please visit http://www.panasonic.com/help25
Headset (optional)
Connecting a optional headset to the 
handset allows hands-free phone 
conversations.
We recommend using the Panasonic 
headset noted on page 3.
LHeadset shown is KX-TCA86.
Wall mounting 
Connect the telephone line cord. Mount 
the unit by inserting the mounting pins into 
the round openings on  the base unit (for 
pin  2, use round cut out at the bottom of 
the base unit if you are using the 4 inches 
phone plate), then sliding the unit down to 
secure it. Connect the AC adaptor to 
power outlet (page 7).
L There are two common types of wall 
phone plates. The distance between  1 
and  2 may vary depending on the size 
of the wall phone plate installed.
83 mm
(31/4 inches)
or
102 mm
(4 inches)
83 mm
(31/4 inches) 102 mm
(4 inches)
2
1
1
2 
						

							Useful Information
26For assistance, please visit http://www.panasonic.com/help
Troubleshooting
General use
Programmable settings
Battery recharge
Making/answering calls
ProblemCause/solution
The unit does not work. LMake sure the battery is in stalled correctly and fully 
charged (page 8).
L Check the connections (page 7).
L Unplug the base unit’s AC adaptor to reset the unit. 
Reconnect the adaptor and try again.
L Place the handset on the base unit and try again.
L Press  {C}, then press  {OFF } and try again.
I cannot hear a dial tone. LConfirm the telephone line cord is properly connected 
(page 7).
L Disconnect the unit from the telephone line and connect 
a known working telephone. If the working telephone 
operates properly, contact our service personnel to 
have the unit repaired. If the working telephone does 
not operate properly, contact your telephone service 
provider.
ProblemCause/solution
While programming, the 
handset starts to ring. L
A call is being received. Answer the call and start again 
after hanging up.
ProblemCause/solution
I fully charged the battery, 
but “ ” continues to 
display. L
Clean the charge contacts and charge again (page 8).
L The battery may need to be replaced with a new one 
(page 8).
The handset display is 
blank. L
Confirm that the battery  is properly installed.
L Fully charge the battery (page 8).
ProblemCause/solution
The handset does not 
ring. L
The ringer is turned off. Turn it on (page 13).
L Place the handset on the base unit. 
						

							Useful Information
For assistance, please visit http://www.panasonic.com/help27
Caller IDStatic is heard, sound 
cuts in and out. 
Interference from other 
electrical units.
L
Move the handset and the ba se unit away from other 
electrical appliances.
L Move the handset closer to the base unit.
L Press  {CH } to select a clearer channel in the talk mode.
L If your unit is connected to a telephone line with DSL 
service, we recommend connecting a noise filter 
between the base unit and the telephone line jack. 
Contact your DSL provider for details.
I cannot make a call. LThe dialing mode may be set incorrectly. Change the 
setting (page 13).
L The base unit is in use. Try again later.
I cannot redial by 
pressing  {REDIAL }. L
If the last number dialed was more than 24 digits long, 
the number will not be redialed correctly. Dial the 
number manually.
I cannot have a 
conversation using the 
headset. L
Make sure that an optional headset is connected 
properly (page 25).
I cannot make long 
distance calls. L
Make sure that you have long distance service.
I cannot page the 
handset. L
The called handset is too far from the base unit.
L The called handset is in use. Try again later.
ProblemCause/solution
I cannot dial the phone 
number edited in the 
caller list. L
The phone number you dialed might have an incorrectly 
edited pattern (for example,  the long distance “1” or the 
area code is missing). Edit the phone number with 
another pattern (page 19).
The 2nd caller’s 
information is not 
displayed during an 
outside call. L
In order to use Caller ID, Call Waiting, or Call Waiting 
Caller ID (CWID), you must  first contact your telephone 
service provider and subscribe to the desired service. 
After subscribing, you may need to contact your 
telephone service provider again to activate this 
specific service, even if you already subscribed to both 
Caller ID and Call Waiting with Caller ID services 
(CWID).
ProblemCause/solution 
						

							Useful Information
28For assistance, please visit http://www.panasonic.com/help
Answering systemThe handset does not 
display the caller’s name 
and/or phone number.
L
You have not subscribed to Caller ID service. Contact 
your telephone service provider to subscribe.
L If your unit is connected to any additional telephone 
equipment such as a Caller ID box or cordless 
telephone jack, disconnect the unit from the equipment 
and plug the unit directly into the wall jack.
L If your unit is connected to a telephone line with DSL 
service, we recommend connecting a noise filter 
between the base unit and the telephone line jack. 
Contact your DSL provider for details.
L The name display service may not be available in some 
areas. Contact your telephone service provider for 
details.
L Other telephone equipment may be interfering with this 
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information 
(page 18).
L If a call is being transferred to you, the caller information 
is not displayed.
L Generally, caller information is displayed from the 2nd 
ring.
ProblemCause/solution
I cannot listen to 
messages from a remote 
location. L
A touch tone phone is required for remote operation.
L Enter the remote code correctly (page 24).
L The answering system is off. Turn it on (page 23).
The unit does not record 
new messages. L
The answering system is off. Turn it on (page 20, 23).
L The message memory is full. Erase unnecessary 
messages (page 21).
L If you subscribe to the Voice Mail service, messages 
are recorded by the telephone service provider not your 
telephone (page 24).
I cannot operate the 
answering system. L
Someone is operating the answering system.
I cannot record a greeting 
message or a voice 
memo correctly. L
Make sure the answering syst em is turned on, then 
press and hold  {GREETING } or  {MEMO } firmly until 
recording is finished. Whil e recording a message, “ ” 
and the number of recorded messages are alternately 
displayed.
ProblemCause/solution 
						

							Useful Information
For assistance, please visit http://www.panasonic.com/help29
FCC and other information
This equipment complies with Part 68 of 
the FCC rules and the requirements 
adopted by the ACTA. On the bottom of 
this equipment is a label that contains, 
among other information, a product 
identifier in the format US:5GG----------.
If requested, this number must be 
provided to the telephone company.
L Registration No
    ............(found on the bottom of the unit)
L Ringer Equivalence No.
    (REN).......0.0B
A plug and jack used to connect this 
equipment to the premises wiring and 
telephone network must comply with the 
applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A 
compliant telephone cord and modular 
plug is provided with the product. It is 
designed to be connected to a 
compatible modular jack that is also 
compliant.
The REN is used to determine the 
number of devices that may be 
connected to a telephone line. Excessive 
RENs on a telephone line may result in 
the devices not ringing in response to an 
incoming call. In most but not all areas, 
the sum of RENs should not exceed five 
(5.0). To be certain of the number of 
devices that may be connected to a line, 
as determined by the total RENs, contact 
the local telephone company. For 
products approved after July 23, 2001, 
the REN for the product is part of the 
product identifier that has the format 
US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the 
telephone network, the telephone 
company will notify you in advance that  
temporary discontinuance of service may 
be required. But if advance notice isnt 
practical, the telephone company will 
notify the customer as soon as possible. 
Also, you will be advised of your right to 
file a complaint with the FCC if you 
believe it is necessary.
The telephone company may make 
changes in its facilities, equipment, 
operations or procedures that could 
affect the operation of the equipment. If 
this happens the telephone company will 
provide advance notice in order for you 
to make necessary modifications to 
maintain uninterrupted service.
If trouble is experienced with this 
equipment, for repair or warranty 
information, please contact a Factory 
Service Center or other Authorized 
Servicer. If the equipment is causing 
harm to the telephone network, the 
telephone company may request that 
you disconnect the equipment until the 
problem is resolved.
Connection to party line service is 
subject to state tariffs. Contact the state 
public utility commission, public service 
commission or corporation commission 
for information.
If your home has specially wired alarm 
equipment connected to the telephone  
						

							Useful Information
30For assistance, please visit http://www.panasonic.com/help
line, ensure the installation of this 
equipment does not disable your alarm 
equipment. If you have questions about 
what will disable alarm equipment, 
consult your telephone company or a 
qualified installer.
This equipment is hearing aid compatible 
as defined by the FCC in 47 CFR Section 
68.316.
When you hold the phone to your ear, 
noise might be heard in your Hearing Aid. 
Some Hearing Aids are not adequately 
shielded from external RF (radio 
frequency) energy. If noise occurs, use 
an optional headset accessory or the 
speakerphone option (if applicable) when 
using this phone. Consult with your 
audiologist or Hearing Aid manufacturer 
about the availability of Hearing Aids 
which provide adequate shielding to RF 
energy commonly emitted by digital 
devices.
WHEN PROGRAMMING EMERGENCY 
NUMBERS AND(OR)  MAKING TEST 
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain  to the dispatcher the reason for the 
call.
2) Perform such activities in the off-peak  hours, such as early morning or late 
evenings.
This device complies with Part 15 of the 
FCC Rules. Operation is subject to the 
following two conditions:
(1) This device may not cause harmful 
interference, and (2) this device must 
accept any interference received, 
including interference that may cause 
undesired operation. Privacy of communications may not be 
ensured when using this phone.
CAUTION:
Any changes or modifications not 
expressly approved by the party 
responsible for compliance could void 
the users authority to operate this 
device.
NOTE:
This equipment has been tested and 
found to comply with the limits for a 
Class B digital device, pursuant to Part 
15 of the FCC Rules. These limits are 
designed to provide reasonable 
protection against harmful interference in 
a residential installation. This equipment 
generates, uses, and can radiate radio 
frequency energy and, if not installed and 
used in accordance with the instructions, 
may cause harmful interference to radio 
communications. However, there is no 
guarantee that interference will not occur 
in a particular installation. If this 
equipment does cause harmful 
interference to radio or television 
reception, which can be determined by 
turning the equipment off and on, the 
user is encouraged to try to correct the 
interference by one or more of the 
following measures:
– Reorient or relocate the receiving 
antenna.
– Increase the separation between the  equipment and receiver.
– Connect the equipment into an outlet  on a circuit different from that to which 
the receiver is connected.
– Consult the dealer or an experienced  radio/TV technician for help.