Panasonic Kx Taw848 Progming Manual
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Thank you for purchasing a Panasonic Advanced Hybrid & Wireless PBX. Please read this manual carefully before using this product and save this manual for future use. PSMPR Software File Version 3.0000 or later Document Version: 2006-02 Model No. KX-TAW848 Advanced Hybrid & Wireless PBX PT Programming Manual
2 PT Programming Manual Introduction About this Programming Manual The PT Programming Manual is designed to serve as a reference to programming the Panasonic Advanced Hybrid & Wireless PBX using a Panasonic proprietary telephone (PT) with display. The PT Programming Manual is divided into the following sections: Section 1, Overview Provides an overview of programming the PBX. Section 2, PT Programming Serves as reference operating instructions when using a display PT to program the PBX. Section 3, Appendix Provides a list of all related PT programming items for each feature as Feature Programming References. References Found in the PT Programming Manual PT Programming Manual References Related sections of the PT Programming Manual are listed for your reference. Feature Manual References The Feature Manual explains what the PBX can do, as well as how to obtain the most of its many features and facilities. Sections from the Feature Manual are listed throughout the PT Programming Manual for your reference. Installation Manual References The Installation Manual provides instructions detailing the installation and maintenance of the PBX. Sections from the Installation Manual are listed throughout the PT Programming Manual for your reference. Links to Other Pages and Manuals If you are viewing this manual with a PC, certain items are linked to different sections of the PT Programming Manual and other Advanced Hybrid & Wireless PBX manuals. Click on a link to jump to that section. Linked items include: • Installation Manual References PT Programming Manual References Feature Manual References WARNING Unplug the PBX from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized Panasonic Factory Servicenter.
PT Programming Manual 3 NOTES The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of this manual. To confirm the software version of your PBX, see [190] Main Processing (MPR) Software Version Reference. Some optional service cards, PTs, and features are not available in some areas. Please consult your dealer for more information. Product specifications are subject to change without notice.
4 PT Programming Manual Table of Contents 1 Overview..................................................................................................7 1.1 Introduction ......................................................................................................................8 1.1.1 Introduction ........................................................................................................................8 1.1.2 Password Security..............................................................................................................8 1.1.3 Entering Characters ...........................................................................................................9 2 PT Programming ...................................................................................11 2.1 PT Programming ............................................................................................................12 2.1.1 Programming Instructions ................................................................................................12 2.1.2 Entry Values .....................................................................................................................14 2.1.3 Basic Programming ..........................................................................................................15 [000] Date & Time............................................................................................................................................15 [001] System Speed Dialing Number ..............................................................................................................15 [002] System Speed Dialing Name..................................................................................................................15 [003] Extension Number ..................................................................................................................................15 [004] Extension Name .....................................................................................................................................15 [005] Extension Personal Identification Number (PIN) ....................................................................................15 [006] Operator Assignment..............................................................................................................................16 [007] DSS Console Paired Telephone .............................................................................................................16 [008] Absent Message .....................................................................................................................................16 2.1.4 System Management Programming .................................................................................16 [100] Flexible Numbering.................................................................................................................................16 [101] Time Service Switching Mode ................................................................................................................17 [102] Time Service Starting Time ....................................................................................................................17 [103] Idle Line Access (Local Access) .............................................................................................................17 [110] System Password for Administrator—for PT Programming ....................................................................17 [111] System Password for User—for PT Programming..................................................................................17 [112] Manager Password .................................................................................................................................18 [120] Verification Code ....................................................................................................................................18 [121] Verification Code Name ..........................................................................................................................18 [122] Verification Code Personal Identification Number (PIN) .........................................................................18 [123] Verification Code COS Number ..............................................................................................................18 [190] Main Processing (MPR) Software Version Reference ............................................................................19 2.1.5 Timer Programming .........................................................................................................19 [200] Hold Recall Time ....................................................................................................................................19 [201] Transfer Recall Time ...............................................................................................................................19 [203] Intercept Time.........................................................................................................................................19 [204] Hot Line Waiting Time ............................................................................................................................19 [207] Door Open Duration ...............................................................................................................................19 [208] Call Duration Count Starting Time for LCOT ..........................................................................................19 [209] DISA Delayed Answer Time ...................................................................................................................20 [210] DISA CO-to-CO Line Call Prolong Time.................................................................................................20 [211] DISA Intercept Time ...............................................................................................................................20 2.1.6 TRS/ARS Programming ...................................................................................................20 [300] TRS Override by System Speed Dialing ................................................................................................20 [301] TRS Denied Code ..................................................................................................................................20 [302] TRS Exception Code ..............................................................................................................................20 [303] Special Carrier Access Code .................................................................................................................21 [304] Emergency Number................................................................................................................................21 [320] ARS Mode ..............................................................................................................................................21 [321] ARS Leading Number.............................................................................................................................21 [322] ARS Routing Plan Table Number ...........................................................................................................21 [325] ARS Exception Number..........................................................................................................................21 [330] ARS Routing Plan Time Table ................................................................................................................22
PT Programming Manual 5 [331–346] ARS Routing Plan Table (1–16) ......................................................................................................22 [350] ARS Carrier Name ..................................................................................................................................22 [351] ARS Trunk Group for Carrier Access ......................................................................................................22 [352] ARS Removed Number of Digits for Carrier Access ...............................................................................22 [353] ARS Carrier Access Code ......................................................................................................................22 2.1.7 CO Line Programming .....................................................................................................23 [400] LCOT CO Line Connection .....................................................................................................................23 [401] LCOT CO Line Name ..............................................................................................................................23 [402] LCOT Trunk Group Number ....................................................................................................................23 [409] LCOT CO Line Number Reference .........................................................................................................23 [410] LCOT Dialing Mode.................................................................................................................................23 [411] LCOT Pulse Rate ....................................................................................................................................23 [412] LCOT DTMF Minimum Duration .............................................................................................................24 [413] LCOT CPC Signal Detection Time—Outgoing........................................................................................24 [414] LCOT CPC Signal Detection Time—Incoming........................................................................................24 [416] LCOT Pause Time...................................................................................................................................24 [417] LCOT Flash/Recall Time .........................................................................................................................24 [418] LCOT Disconnect Time ...........................................................................................................................24 [450] DIL 1:1 Destination .................................................................................................................................25 [470] Trunk Group Intercept Destination ..........................................................................................................25 [471] Host PBX Access Code ..........................................................................................................................25 [472] Extension-to-CO Line Call Duration ........................................................................................................25 [473] CO-to-CO Line Call Duration ..................................................................................................................25 [475] DISA Silence Detection...........................................................................................................................25 [476] DISA Continuous Signal Detection .........................................................................................................26 [477] DISA Cyclic Signal Detection ..................................................................................................................26 [490] Caller ID Signal Type ..............................................................................................................................26 2.1.8 COS Programming ...........................................................................................................26 [500] Trunk Group Number ..............................................................................................................................26 [501] TRS Level ...............................................................................................................................................26 [502] CO Line Call Duration Limitation .............................................................................................................27 [503] Call Transfer to CO Line ..........................................................................................................................27 [504] Call Forwarding to CO Line .....................................................................................................................27 [505] Executive Busy Override .........................................................................................................................27 [506] Executive Busy Override Deny................................................................................................................27 [507] DND Override .........................................................................................................................................27 [508] Account Code Mode ...............................................................................................................................28 [509] TRS Level for System Speed Dialing ......................................................................................................28 [510] TRS Level for Extension Dial Lock ..........................................................................................................28 [511] Manager Assignment ..............................................................................................................................28 [512] Permission for Door Open Access ..........................................................................................................28 [514] Time Service Manual Switching ..............................................................................................................28 [515] Wireless XDP Parallel Mode for Paired Telephone .................................................................................29 [516] Programming Mode Limitation ................................................................................................................29 2.1.9 Extension Programming...................................................................................................29 [601] Terminal Device Assignment ...................................................................................................................29 [602] Class of Service ......................................................................................................................................29 [603] Extension User Group.............................................................................................................................29 [604] Extension Intercept Destination ..............................................................................................................29 [605] Call Forwarding—No Answer Time .........................................................................................................30 [620] Incoming Call Distribution Group Member ..............................................................................................30 [621] Incoming Call Distribution Group Delayed Ringing .................................................................................30 [622] Incoming Call Distribution Group Floating Extension Number ................................................................30 [623] Incoming Call Distribution Group Name..................................................................................................30 [624] Incoming Call Distribution Group Distribution Method ............................................................................31 [625] Destination for Overflow Time Expiration ................................................................................................31 [626] Overflow Time .........................................................................................................................................31 [627] Destination When All Busy......................................................................................................................31 [628] Queuing Call Capacity ............................................................................................................................31
6 PT Programming Manual [629] Queuing Hurry-up Level .........................................................................................................................32 [630] Queuing Time Table ...............................................................................................................................32 [631] Sequences in Queuing Time Table.........................................................................................................32 [632] Maximum Number of Agents ..................................................................................................................32 [640] Extension User Groups of a Paging Group ............................................................................................32 [641] External Pager of a Paging Group ..........................................................................................................33 [650] Extension User Groups of a Pickup Group.............................................................................................33 [660] VM Group Floating Extension Number ...................................................................................................33 [680] Idle Extension Hunting Type ...................................................................................................................33 [681] Idle Extension Hunting Group Member ..................................................................................................33 [690] PS Registration.......................................................................................................................................34 [691] PS Termination .......................................................................................................................................34 [692] Personal Identification Number (PIN) for PS Registration ......................................................................34 [699] CS Status Reference ..............................................................................................................................34 2.1.10 Resource/Interface Programming ....................................................................................34 [700] External Pager Floating Extension Number ...........................................................................................34 [710] Audio Source Selection for BGM ............................................................................................................35 [711] Music on Hold .........................................................................................................................................35 [712] Music for Transfer ...................................................................................................................................35 [720] Doorphone Call Destination ...................................................................................................................35 [729] Doorphone Number Reference ..............................................................................................................35 [730] Outgoing Message (OGM) Floating Extension Number .........................................................................35 [731] Outgoing Message (OGM) Name ...........................................................................................................36 [732] DISA Security Mode ...............................................................................................................................36 2.1.11 SMDR & Maintenance Programming ...............................................................................36 [800] RS-232C Parameter—New Line Code ...................................................................................................36 [800] RS-232C Parameter—Baud Rate...........................................................................................................36 [800] RS-232C Parameter—Word Length .......................................................................................................36 [800] RS-232C Parameter—Parity Bit .............................................................................................................36 [800] RS-232C Parameter—Stop Bit Length ...................................................................................................37 [801] External Modem Control.........................................................................................................................37 [802] SMDR Page Length................................................................................................................................37 [803] SMDR Skip Perforation...........................................................................................................................37 [804] SMDR Outgoing Call Printing .................................................................................................................37 [805] SMDR Incoming Call Printing .................................................................................................................37 [810] Remote Programming ............................................................................................................................38 [811] Modem Floating Extension Number .......................................................................................................38 2.1.12 Card Programming ...........................................................................................................38 [900] Slot Card Type Reference ......................................................................................................................38 [901] Slot Card Deletion ..................................................................................................................................38 [902] Slot Card Reset ......................................................................................................................................38 3 Appendix ...............................................................................................39 3.1 Feature Programming References ...............................................................................40
PT Programming Manual 7 Section 1 Overview This section provides an overview of programming the PBX.
1.1 Introduction 8 PT Programming Manual 1.1 Introduction 1.1.1 Introduction These programming instructions are designed to serve as an overall system programming reference for the Panasonic Advanced Hybrid & Wireless PBX. Each feature in the PBX has default settings that can be changed to customize the PBX to your requirements. These settings control the functions of the PBX, and changing them is referred to as system programming. Only one person can perform system programming at a time. Any other users trying to enter system programming mode will be denied access. Ways to Program There are two programming methods: PC (Personal Computer) Programming All features and settings of the PBX can be programmed through PC programming with KX- TAW848 Maintenance Console. Installing and starting Maintenance Console are explained in the Installation Manual. PT (Proprietary Telephone) Programming A subset of the features and settings of the PBX can be programmed using a PT. PT programming is described in Section 2.1 PT Programming. An extension user can perform system programming by entering three-digit programming numbers with a PT. 1.1.2 Password Security To maintain system security, system passwords are required to access certain programming functions of the PBX. By giving different users access to different passwords, it is possible to control the amount of programming that each user is able to perform. The following types of system passwords are available: Warning to the Administrator or Installer regarding the system password 1.Please provide all system passwords to the customer. 2.To avoid unauthorized access and possible abuse of the PBX, keep the passwords secret, and inform the customer of the importance of the passwords, and the possible dangers if they become known to others. 3.The PBX has default passwords preset. For security, change these passwords the first time that you program the PBX. 4.Change the passwords periodically. PasswordDescriptionFormat System Password (PT) for UserUsed to access user-level PT programming. The specific PT programming items that may be programmed at user level can be selected through system programming.4 – 10 digits System Password (PT) for AdministratorUsed to access administrator-level PT programming. All PT programming settings are available.
1.1 Introduction PT Programming Manual 9 5.It is strongly recommended that passwords of 10 numbers or characters be used for maximum protection against unauthorized access. For a list of numbers and characters that can be used in system passwords, refer to Section 1.1.3 Entering Characters. 6.If a system password is forgotten, it can be found by loading a backup of the system data into a PC, and checking the password using the KX-TAW848 Maintenance Console software. If you do not have a backup of the system data, you must reset the PBX to its factory defaults and reprogram it. Therefore, we strongly recommend maintaining a backup of the system data. For more information on how to back up the system data, refer to the on- line help of the Maintenance Console. However, as system passwords can be extracted from backup copies of the system data file, do not allow unauthorized access to these files. 1.1.3 Entering Characters The following characters can be used when storing a name, message, or other text entry data using a PT. The table below shows you the characters available by pushing each button a specific number of times. [Example of Entering Characters] To enter Ann: Ann 6(5 times)6(5 times)2OR
1.1 Introduction 10 PT Programming Manual Notes To erase the character on the cursor, press CLEAR. To move the cursor to the left, press . To move the cursor to the right, press . When entering two or more characters that use the same button consecutively (e.g. G and I), you must press this button or the FWD/DND button after entering the first character. If SELECT is pressed, the characters for each button will be displayed in reverse order.