Panasonic Kx Prs120 Operating Instructions Manual

							Voice mail service
V oice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone. Please contact
your service provider/telephone company for
details of this service.
Important:
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 35).
For details, see page 40. Storing the voice mail (VM)
a
 ccess number
In order to listen to your voice mail messages,
you must dial your service provider/telephone
company’s voice mail access number. Once
you have stored your voice mail access
number, you can dial it automatically
(page 41).
1 MMenu N (right soft key)  #331
2 Enter your access number (24 digits
max.).  a M Save N a  M OFF N
Note:
R When storing your voice mail access
number and your mailbox password, press
MD N (Pause) to add pauses (page 14)
between the access number and the
password as necessary. Contact your
service provider/telephone company for the
required pause time.
Example: To erase the voice mail access
n

umber
1 MMenu N (right soft key)  #331
2 Press and hold  MClear N until all digits are
erased.  a M Save N a  M OFF N Voice mail (VM) tone detection
Y

our service provider/telephone company
sends special signals (sometimes called
“voice mail tones” or “stutter tones”) to the unit
to let you know you have new voice mail
messages. If you hear a series of dial tones
followed by a continuous dial tone after you
press  M N
,
 you have new voice mail
messages. Soon after you hang up a call or
after the phone stops ringing, your unit checks
the phone line to see if new voice mail
messages have been recorded.
Turn this feature off when:
– You do not subscribe to voice mail service.
– Your service provider/telephone company does not send voice mail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your service provider/telephone
company. Turning VM tone detection on/off
T

he default setting is  “On ”.
1 MMenu N (right soft key)  #332
2 Mb N: Select the desired setting.  a
M Save N a  M OFF N Listening to voice mail messages
T

he unit lets you know that you have new
voice mail messages in the following way:
– “New Voice Mail ” is displayed if
message indication service is available.
1 MVM N*1
or
M Menu N (right soft key)  #330
R The speakerphone turns on.
2 Follow the pre-recorded instructions.
3 When finished, press  MOFF N.
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VM access 
numberPauses PasswordPPPP 8888   
						

							*1 If there are no new messages in the voice
m ail, MVM N is not displayed.
Note:
R If the handset still indicate there are new
messages even after you have listened to all new messages, turn it off by pressing
a
nd holding  # until the handset beeps. Error messages
Display message Cause/solution
Ask phone
c
 ompany for
VM access # R
You have not stored the voice mail access number. Store the
number (page 41).
Base no power  
o
 r
No link to base.
Reconnect main
base AC adaptor. R
The handset has lost communication with the base unit. Move
closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been canceled.
Re-register the handset (page 32).
Busy RT
he called unit is in use.
ROther units are in use and the system is busy. Try again later.
R The handset you are using is too far from the base unit. Move
closer and try again.
Check tel line RT
he supplied telephone line cord has not been connected yet
or not connected properly. Check the connections (page 9).
Error!! RR
ecording was too short. Try again.
Invalid RT
here is no handset registered to the base unit matching the
handset number you entered.
R The handset is not registered to the base unit. Register the
handset (page 32).
Memory full RT
he phonebook memory is full. Erase unwanted entries
(page 18).
R Message memory is full. Erase unwanted messages
(page 36).
R The call block list memory is full. Erase unwanted entries
(page 29).
R The schedule alarm memory is full. Erase unwanted entries
(page 31).
Requires
s
 ubscription
to Caller ID. R
You must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
Use
r
 echargeable
battery. R
A wrong type of battery such as Alkaline or Manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 3, 6. 42
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							Troubleshooting
I f you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again. General use
Problem Cause/solution
The handset does not turn
o
 n even after installing
charged batteries. R
Place the handset on the base unit or charger to turn on the
handset.
The unit does not work. RM
ake sure the batteries are installed correctly (page 9).
RFully charge the batteries (page 10).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
R The handset has not been registered to the base unit. Register
the handset (page 32).
The handset display is
b
 lank or dark. R
The handset is in screen saver mode (page 12). Activate the
handset display again by:
– pressing  M N
 
when on a call.
– pressing  MOFF N at all other times.
R “LCD backlight ” is set to  “Off ” while on charge. Change
the setting (page 24).
I cannot hear a dial tone. RM
ake sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
The handset beeps. RN
ew messages have been recorded. Listen to the new
messages (page 36).
The handset display
b
 egins operating
automatically. R
Demonstration mode is activated. Remove the batteries from
the handset, and then insert the batteries into the handset
again. Menu list
Problem Cause/solution
The display is in a
l
 anguage I cannot read. R
Change the display language (page 12). For assistance, please visit http://www.panasonic.com/help
43Useful Information
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							Problem Cause/solution
I cannot display the
w allpaper. R
Wallpaper is displayed in the standby mode only when you
select  “Digital(Small) ” or  “Off ” for the clock setting.
Change the clock setting (page 24).
I cannot register a handset
t
 o a base unit. R
The maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 32). Battery recharge
Problem Cause/solution
The handset beeps and/or  flashes.
R
B
attery charge is low. Fully charge the batteries (page 10).
I fully charged the
b
 atteries, but
–  still flashes,
–  is displayed, or
–

the operating time seems to be shorter. R
C
lean the battery ends ( ,  ) and the charge contacts with
a
 dry cloth and charge again.
R It is time to replace the batteries (page 9). Making/answering calls, intercom
Problem Cause/solution
 is displayed.
R
T
he handset is too far from the base unit. Move closer.
RThe base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 32).
Noise is heard, sound cuts
i
 n and out. R
You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
The handset does not ring. RT
he ringer volume is turned off. Adjust ringer volume (page 14,
23).
R Silent mode is turned on. Turn it off (page 27).
I cannot make a call. RT
he dialing mode may be set incorrectly. Change the setting
(page 13).
I cannot make long
d
 istance calls. R
Make sure that you have long distance service. 44
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							Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
d isplayed. R
You must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone equipment
such as a Caller ID box or cordless telephone line jack, plug
the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R The name display service may not be available in some areas.
Contact your service provider/telephone company for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is
d
 isplayed or announced
late. R
Depending on your service provider/telephone company, the
unit may display or announce the caller’s information at the
2nd ring or later.
R Move closer to the base unit.
Caller information is not
a
 nnounced. R
The handset ringer volume is turned off. Adjust it (page 14, 23).
RThe Talking Caller ID feature is turned off. Turn it on (page 23).
R The number of rings for the answering system is set to  “2
rings ” or  “Toll saver ”. Select a different setting (page 40).
The caller list/incoming
p
 hone numbers are not
edited automatically. R
The Caller ID number auto edit feature is turned off. Turn it on
and try again (page 24).
R You need to call back the edited number to activate Caller ID
number auto edit.
I cannot dial the phone
n
 umber edited in the caller
list. R
The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area code
is missing). Edit the phone number with another pattern
(page 34).
Time on the unit has
s
 hifted. R
Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to  “Manual ” (off) (page 23).
The 2nd caller’s
i
 nformation is not
displayed during an
outside call. R
In order to use Caller ID, call waiting, or Call Waiting Caller ID
(CWID), you must first contact your service provider/telephonecompany and subscribe to the desired service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID and
Call Waiting with Caller ID services (CWID). For assistance, please visit http://www.panasonic.com/help
45Useful Information
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							Answering system
Problem Cause/solution
The unit does not record
n ew messages. R
The answering system is turned off. Turn it on (page 35).
RThe message memory is full. Erase unwanted messages
(page 37).
R The recording time is set to  “Greeting only ”. Change the
setting (page 40).
R If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company, not
your telephone. Change the unit’s number of rings setting or
contact your service provider/telephone company (page 40).
I cannot operate the
a
 nswering system
remotely. R
The remote access code is not set. Set the remote access
code (page 38).
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 38).
R The answering system is turned off. Turn it on (page 39).
The unit does not emit the
s
 pecified number of rings. R
If the first ring is turned off, the number of rings decreases by 1
from the specified number of rings. Liquid damage
Problem Cause/solution
Liquid or other form of
m
 oisture has entered the
handset/base unit. R
Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorized service center. Caution:
R
T

o avoid permanent damage, do not use a microwave oven to speed up the drying process.
46 For assistance, please visit http://www.panasonic.com/helpUseful Information
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							FCC and other information
For assistance, please visit http://www.panasonic.com/help
47Useful InformationPRS120(en)_0122_ver110.pdf   472014/01/22   10:09:32This equipment complies with Part 68 of the 
FCC rules and the requirements adopted by 
the ACTA. On the bottom of this equipment 
is a label that contains, among other 
information, a product identifier in the 
format US:ACJ----------.
If requested, this number must be provided 
to the telephone company.
L Registration No.............(found on the 
bottom of the unit)
L Ringer Equivalence No. (REN).......0.1B
A plug and jack used to connect this 
equipment to the premises wiring and 
telephone network must comply with the 
applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A 
compliant telephone cord and modular plug 
is provided with the product. It is designed 
to be connected to a compatible modular 
jack that is also compliant.
The REN is used to determine the number 
of devices that may be connected to a 
telephone line. Excessive RENs on a 
telephone line may result in the devices not 
ringing in response to an incoming call. In 
most but not all areas, the sum of RENs 
should not exceed five (5.0). To be certain 
of the number of devices that may be 
connected to a line, as determined by the 
total RENs, contact the local telephone 
company. For products approved after July 
23, 2001, the REN for the product is part of 
the product identifier that has the format 
US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a 
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the 
telephone network, the telephone company 
will notify you in advance that temporary 
discontinuance of service may be required. 
But if advance notice isnt practical, the 
telephone company will notify the customer 
as soon as possible. Also, you will beadvised of your right to file a complaint with 
the FCC if you believe it is necessary.
The telephone company may make changes 
in its facilities, equipment, operations or 
procedures that could affect the operation of 
the equipment. If this happens the 
telephone company will provide advance 
notice in order for you to make necessary 
modifications to maintain uninterrupted 
service.
If trouble is experienced with this 
equipment, for repair or warranty 
information, please contact a Factory 
Service Center or other Authorized Servicer. 
If the equipment is causing harm to the 
telephone network, the telephone company 
may request that you disconnect the 
equipment until the problem is resolved.
Connection to party line service is subject to 
state tariffs. Contact the state public utility 
commission, public service commission or 
corporation commission for information.
If your home has specially wired alarm 
equipment connected to the telephone line, 
ensure the installation of this equipment 
does not disable your alarm equipment. If 
you have questions about what will disable 
alarm equipment, consult your telephone 
company or a qualified installer.
This equipment is hearing aid compatible as 
defined by the FCC in 47 CFR Section 
68.316.
When you hold the phone to your ear, noise 
might be heard in your Hearing Aid. Some 
Hearing Aids are not adequately shielded 
from external RF (radio frequency) energy. If  
noise occurs, use an optional headset 
accessory or the speakerphone option (if 
applicable) when using this phone. Consult 
with your audiologist or Hearing Aid  
						

							48
For assistance, please visit http://www.panasonic.com/helpUseful InformationPRS120(en)_0122_ver110.pdf   482014/01/22   10:09:32manufacturer about the availability of 
Hearing Aids which provide adequate 
shielding to RF energy commonly emitted 
by digital devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to 
the dispatcher the reason for the call.
2) Perform such activities in the off-peak
hours, such as early morning or late 
evenings.
This device complies with Part 15 of the 
FCC Rules. Operation is subject to the 
following two conditions:
(1) This device may not cause harmful 
interference, and (2) this device must 
accept any interference received, including 
interference that may cause undesired 
operation.
Privacy of communications may not be 
ensured when using this phone.
CAUTION:
Any changes or modifications not expressly 
approved by the party responsible for 
compliance could void the user’s authority 
to operate this device.
NOTE:
This equipment has been tested and found 
to comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC 
Rules. These limits are designed to provide 
reasonable protection against harmful 
interference in a residential installation. This
equipment generates, uses, and can radiate 
radio frequency energy and, if not installed 
and used in accordance with the 
instructions, may cause harmful 
interference to radio communications. 
However, there is no guarantee that 
interference will not occur in a particular 
installation. If this equipment does cause 
harmful interference to radio or television 
reception, which can be determined by
turning the equipment off and on, the user isencouraged to try to correct the interference 
by one or more of the following measures:
– Reorient or relocate the receiving 
antenna.
– Increase the separation between the 
equipment and receiver.
– Connect the equipment into an outlet on a 
circuit different from that to which the 
receiver is connected.
– Consult the dealer or an experienced 
radio/TV technician for help.
Some cordless telephones operate at 
frequencies that may cause interference to 
nearby TVs and VCRs. To minimize or 
prevent such interference, the base of the 
cordless telephone should not be placed 
near or on top of a TV or VCR. If
interference is experienced, move the 
cordless telephone further away from the TV
or VCR. This will often reduce or eliminate 
interference.
FCC RF Exposure Warning:
LThis product complies with FCC radiation 
exposure limits set forth for an 
uncontrolled environment. 
LTo comply with FCC RF exposure 
requirements, the base unit must be 
installed and operated 20 cm (8 inches) 
or more between the product and all 
person’s body. 
LThis product may not be collocated or 
operated in conjunction with any other 
antenna or transmitter.
L For body-worn operation, the handset 
must be used only with a non-metallic 
accessory. Use of other accessories may 
not ensure compliance with FCC RF 
exposure requirements.
Notice:
L FCC ID can be found inside the battery 
    compartment or on the bottom of the 
units.  
						

							Guía Rápida Española
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
49Guía Rápida EspañolaPRS120(en)_0122_ver110.pdf   492014/01/22   10:09:32Conexiones
Instalación y carga de la batería
Cargue aproximadamente durante 7 horas.
Nota:LUTILICE SOLO baterías recargables de Ni-MH tLNO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.LConfirme que las polaridades estén correctas (S, T).LCambie el idioma de la pantalla (página 50).LConfirme que aparezca 
Unidad base
1 Conecte el adaptador de corriente alterna a la unidad hasta que escuche un clic.2 Enganche el cable para fijarlo.3 Conecte el adaptador de corriente alterna a la toma de corriente.4 Conecte el cable de la línea telefónica a la unidad hasta que escuche un clic.5 Enganche el cable para fijarlo.6 Conecte el cable de la línea telefónica a la toma de una sola línea telefónica (RJ11C) hasta que escuche un clic.7 Se requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.Nota:LUse solo el adaptador de corriente alterna Panasonic PNLV226 que se suministra.
6
7
14
253
2
1
amaño AAA (R03) ( ).1
“Cargando” (.2)  
						

							50
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)Guía Rápida EspañolaPRS120(en)_0122_ver110.pdf   502014/01/22   10:09:32Sugerencias de operación
Teclas de función
Tecla navegadora{^}, {V}, {}: Navegue por diversas listas y 
elementos.
? (Volumen: {^} o {V}): Ajuste el volumen del receptor 
o el altavoz mientras habla.
{V} CID (identificador de llamadas): Vea la lista de 
personas que llamaron.
{} REDIAL (Remarcación): Vea la lista de 
remarcación.
Cambio de idiomas (Auricular) (predeterminado: “English”)
Idioma de la pantalla{Menú} (tecla de función de la derecha) (11) s {r}: “Español” s {Guardar} s {OFF} 
Idioma de la guía de voz{Menú} (tecla de función de la derecha) (112 s {r}: “Español” s {Guardar} s {OFF}
Fecha y hora (Auricular)
1{Menú} (tecla de función de la derecha) (1)12Introduzca el día, mes y año actuales. s {OK}3Introduzca la hora y minuto actuales.4
{V} {^}
{}
Cuando instale las baterías por primera vez, es posible que aparezca “Date and time Press 
[Select]”. Oprima {OFF} para salir.
{Guardar} s {OFF}  Al oprimir una tecla de función, puede seleccionar la 
función que aparece directamente encima de ella en la 
pantalla. Preste atención a la pantalla para ver qué 
funciones están asignadas a las teclas de función durante 
la operación.