Panasonic Kx Fpc95 Operating Instructions Manual

							91
Error Messages
For fax advantage assistance, call 1-800-435-7329.
Display message
UNIT1OVERHEATED
TRANSMIT1ERROR
REMOVE1DOCUMENT
REDIAL1TIME1OUT
11PLEASE1WAIT
PAPER1JAMMED
NO1FAX1REPLY
MODEM1ERROR
MESSAGE1FULLlThere is no room left in memory to record a voice message.
Erase unnecessary messages (p. 73).
lThere is something wrong with the modem circuit. Contact our
service personnel.
lThe other party’s fax machine is busy or has run out of recording
paper. Try again.
lA recording paper jam occurred. Clear the jammed paper (p. 98).
lThe unit is checking that there is no slack on the ink film. Wait for
a while.
lThe other party’s fax machine is busy or has run out of recording
paper. Try again.
lThe document is jammed. Remove the jammed document (p. 99).
lAttempted to transmit a document longer than 600 mm (235⁄8).
Press  to remove the document. Divide the document
into two or more sheets and try again.
lA transmission error occurred. Try again.
lThe unit is too hot. Let the unit cool down.
STOP
Cause & Remedy
Handset
Display message
Not
1available
Please
1lift
1up
and
1try
1again
12Save
1error
No
1link
1to
1base
Place
1on
1cradle
and
1try
1again.lThe handset is too far from the main unit. Move closer and try
again.
lPlace the handset on the main unit and try again.
lThe power cord is disconnected. Plug in the power cord.
lWhile programming, the handset lost communication with the
main unit. Move closer to the main unit.
lor  was pressed while the handset was on the main unit.
Lift the handset and press  or  again.
lor  ,  or  was pressed while
the main unit was not in the stand-by mode.INTERCOMPLAYBACK
Cause & Remedy 
						

							92
Operations
For fax advantage assistance, call 1-800-435-7329.
When a function does not work, check here 
before requesting help!
General
Problem
I cannot make and receive 
calls.
I cannot make calls.
The unit does not work.
The unit does not ring.
The unit displays the following
message though the paper is
inserted.
The other party complains 
they only hear a fax tone and
cannot talk.
The button
does not function properly.
The receive mode does not
function as explained on 
pages 58 and 59.
During programming, I cannot
enter the code or ID number.
The ink film runs out quickly.
The unit beeps.
The speakerphone is not
working.
REDIAL/PAUSE
11CHECK1PAPER
The power cord or telephone line cord is not connected.
Check the connections (p. 14).
If you used a splitter to connect the unit, remove the
splitter and connect the unit to the wall jack directly. If the
unit operates properly, check the splitter.
The dialing mode setting is wrong. Change the setting of
feature #13 (p. 83).
Disconnect the unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel
to have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
The ringer volume is set to off. Adjust it to a suitable level
(p. 22, 23).
The TAD ring count of feature #06 is set to “RINGER
OFF”. Change to another ring count (p. 83).
The paper is inserted halfway. Insert it correctly (p. 13)
and press  to clear the message.
The FAX ONLY mode is set. Tell them the number is only
used for faxes or change to TAD/FAX, TEL or TEL/FAX
mode (p. 58, 59).
If this button is pressed during dialing, a pause will be
inserted. If pressed immediately after a dial tone is
obtained, the last number dialed will be redialed.
A Distinctive Ring pattern of feature #31 is set (p. 85).
The TEL/FAX mode is set (p. 62, 63).
All or part of the numbers are the same. Change the code
or ID number of features #11 (p. 83) and #41 (p. 85).
The HELP printing function, copy function, and reports
also use ink film.
Recording paper or ink film has run out. Press  to
stop the beeps and install paper/ink film.
Use the speakerphone in a quiet room.
If you have difficulty hearing the other party, adjust the
volume using  or  .
If you and the other party speak at the same time, parts of
your conversation will be cut off. Speak alternately.
STOP
SET
Cause & Remedy
(continued) 
						

							93
Operations
For fax advantage assistance, call 1-800-435-7329.
(continued)
General (cont.)
Problem
The 
button does not function.
The CHARGE light never goes
out while charging.
While having an intercom call, 
a series of tones is heard.
LOCATOR/INTERCOMlThe handset is too far from the main unit or is engaged in
an outside call.
lThis is normal.
lSomeone is calling you from outside. Press             or
to answer the outside call. The
intercom call will be terminated.
DIGITAL SP-PHONE
Cause & Remedy
TALK
Cordless handset
Problem Cause & Remedy
The handset does not work.
The handset does not ring.
The display shows the
following message and an
alarm the sounds when I press
/
/or.
Static, sound cuts in/out,
fades. Interference from other
electrical units.
The handset stops working
while being used.
I cannot store a telephone
number in the handset
memory.
While storing a telephone
number in the handset, it
starts to ring.No
1link
1to
1base
Place
1on
1cradle
and
1try
1again.
PLAYBACKINTERCOM
REMOTE SPTALK
lMake sure that the battery is installed correctly (p. 102).
lCharge the battery fully (p. 20).
lClean the charge contacts (p. 104) and charge again.
lThe ringer volume is set to off. Press 
(p. 22).
lThe handset is too far from the main unit. Move closer and
try again.
lPlace the handset on the main unit and try again.
lThe power cord is disconnected. Plug in the power cord.
lLocate the handset and the main unit away from electrical
appliances.
lMove closer to the main unit.
lPress  to select a clear channel.
lRaise the main unit antenna.
lPlace the handset on the main unit, and disconnect the
power cord to reset the unit. Connect the power cord, and
try again.
lYou cannot store a number while the unit is in the talk or
intercom mode.
lDo not pause for over 60 seconds while storing a number.
lTo answer a call, press  .
The program will be canceled. Store the number again.TALK
CH
LOUD/RINGER 
						

							I cannot send documents.
The other party complains that
letters on their received
document are distorted or not
clear.
94
Operations
For fax advantage assistance, call 1-800-435-7329.
Cordless handset (cont.)
Problem Cause & Remedy
I cannot redial by pressing
.
“ ” flashes, the unit beeps
intermittently and/or the
following message is displayed.
I charged the battery fully, but
“ ” continues to flash
and/or the following message
is still displayed. 
I cannot receive documents by
pressing  on the handset.
The handset display is blank.
The handset display is still
blank after pressing  or  .
The handset display goes to
the stand-by mode while
viewing the caller information.
FAX
Recharge
Recharge
REDIAL/PAUSE
lThe redial function does not work right after storing
telephone numbers in the handset (p. 34).
lIf the last number dialed was more than 32 digits long, the
number will not be redialed.
lCharge the battery fully (p. 20)
lClean the charge contacts (p. 104) and charge again.
lIt is time to replace the battery. Please purchase a new
battery (p. 9).
lPress  until a single beep is heard.
lThe handset is in the stand-by mode (p. 20). Press  or
to turn the display on.
lCharge the battery fully (p. 20).
lDo not pause for over 60 seconds while searching.
lwas pressed.DIGITAL SP-PHONE
FAX
Fax – sending
Problem
lThe other party’s fax machine is busy or has run out of
recording paper. Try again.
lThe other party’s machine is not a facsimile. Check with
the other party.
lThe other party’s fax machine rings too many times. Send
a fax manually – dial the number, confirm the fax tone,
then press  .
lIf your line has special telephone services such as call
waiting, the service may have been activated during fax
transmission. Connect the unit to a line that does not have
these services.
lThe extension telephone on the same line is off the hook.
Hang up the extension telephone and try again.
lTry copying the document. If the copied image is clear, there
may be something wrong with the other party’s machine.
FAX START
Cause & Remedy
(continued) 
						

							95
Operations
For fax advantage assistance, call 1-800-435-7329.
Operations
Fax – sending (cont.)
Problem
The glass or rollers are dirty. Clean them (p. 103).
Use the overseas transmission mode of feature #23 (p. 84).
Add two pauses at the end of the telephone number 
(p. 33) or dial manually.
Cause & Remedy
The other party complains that
dirty patterns or black lines
appear on their received
document.
I cannot make an international 
fax call.
Fax – receiving
Problem
The receive mode is set to the TEL mode. Set to the
TAD/FAX, FAX ONLY or TEL/FAX mode (p. 58, 59).
The time taken to answer the call is too long. Decrease the
number of rings of features #06 (p. 83), #30 (p. 85) and
#78 (p. 88).
The greeting message is too long. Shorten the message 
(p. 70).
The incoming call is not a fax. Change the receive mode
to the TEL or TAD/FAX mode (p. 58, 59).
The other party sent a faint document. Ask them to send a
clearer copy of the document.
The thermal head is dirty. Clean it (p. 104).
Some paper has instructions recommending which side to
print on. Try turning the paper over. We recommend smooth
paper such as Hammermill Jet Print for clearer printing.
Check the document of the other party.
If a blank sheet is ejected after the received document is
printed out, the receiving reduction rate is not
programmed correctly. Program the proper rate in feature
#36 (p. 85).
The other party placed the document in their fax machine
the wrong way. Check with the other party.
Press  until a single beep is heard.FAX
R
Cause & Remedy
I cannot receive documents
automatically.
The display shows the
following message but faxes
are not received.
The recording image is faint.
The printing quality is poor.
A blank sheet is ejected.
I cannot receive documents by
pressing  on the handset.
FAX
CONNECTING..... 
						

							96
Operations
For fax advantage assistance, call 1-800-435-7329.
ABC
OriginalCopy
Receive mode
Problem
If you want to set the TAD/FAX, FAX ONLY or TEL/FAX
mode:
— Select the desired mode using feature #77 (p. 88), and
— Press  to turn on the arrow (
) on 
the right of the display.
Display:
ON
If you want to set the TEL mode:
— Press  to turn off the arrow (
) on
the right of the display.
ON
The unit is not in AUTO ANSWER mode. Press
to turn on the arrow (
) on the right of
the display.
ON

AUTO ANSWER
AUTO ANSWER

AUTO ANSWER
Cause & Remedy
I cannot select the desired 
receive mode.
The other party complains that
they cannot send a document.
Copying 
Problem
You cannot make a copy during programming. Make the
copy after programming or stop the programming.
The glass or rollers are dirty. Clean them (p. 103).
The thermal head is dirty. Clean it (p. 104).
Some paper has instructions recommending which side to
print on. Try turning the paper over. We recommend
smooth paper such as Hammermill Jet Print for clearer
printing.
You may have used paper with a cotton and/or fiber
content that is over 20%, such as letterhead or resume
paper. We recommend smooth paper such as
Hammermill Jet Print for clearer printing.
R
R
Cause & Remedy
The unit does not make a copy.
A dirty pattern or a black line
appears on the copied
document.
The copied image is distorted.
The printing quality is poor.
The printing is faint. 
						

							97
Operations
For fax advantage assistance, call 1-800-435-7329.
Answering device
Problem
The memory is full. Erase unnecessary messages 
(p. 73, 79).
Press the remote operation ID correctly and firmly (p. 78).
Someone is calling you from outside. Press  to
answer the outside call. The remote operation will be
terminated.
Someone is operating the answering device.
You are too far from the main unit. Move closer.
TALK
Cause & Remedy
New messages cannot be
recorded in the TAD/FAX mode.
I cannot retrieve recorded
messages from a remote
location.
While operating the answering
device from the handset, a
series of tones is heard.
I cannot operate the answering
device with the handset.
NO.
01 MODE
RCVPAGES
01MEMORY RECEIVE POWER DOWN AT:Jan. 05 2000 04:30AM
YOUR LOGO    :
YOUR FAX NO. :RESTARTED  AT:Jan. 05 2000 04:31AM
FUNCTION
OTHER FACSIMILE
>
CONTENTS HAVE BEEN CLEARED DUE TO POWER DOWN.
FOR ADDITIONAL INFORMATION, PLEASE SEE THE JOURNAL REPORT.
POWER DOWN REPORT
If a power failure occurs!
The unit will not function.
Fax transmission and reception will be interrupted.
If delayed transmission of feature #25 (p. 84) is programmed and the start time has passed
during a power failure, transmission will be attempted soon after power is restored.
If fax documents are stored in memory, they will be lost. When power is restored, a power
down report will be printed out stating which contents in memory have been erased.
Sample of a power down report 
						

							98
Jams
For fax advantage assistance, call 1-800-435-7329.
Recording paper jam!
1
Open the front cover by pulling up the center
part. If the unit does not eject any recording paper during fax reception or copying, the recording
paper has jammed and the display will show the following message.
Display:
Remove the jammed paper as follows.PAPER1JAMMEDCenter part
Front cover
2
Push the back cover open button ( ) and
open the back cover ( ).
2
1Back cover
Back cover
open button
1
2
3
Remove the jammed recording paper.Jammed recording paper
4
If the ink film is slack, tighten it by winding
the gear.
5
Close the back cover securely by pushing
down on the dotted area at both ends ( ).
Close the front cover securely ( ).
2
1
1
2
GearDotted
areaInk film
Incorrect Correct
Tight 
						

							99
Jams
For fax advantage assistance, call 1-800-435-7329.
Green lever
Right Left
Center part
Rubber
flap
Front cover
Sending document jams!
1
Open the front cover by pulling up the center
part.
2
Remove the jammed document carefully.
3
Close the front cover securely.
Center part
Front
cover
Jammed
document
Note:
Do not pull out the jammed paper forcibly before
opening the front cover.
If the unit does not release the document during feeding, remove the jammed document as
follows. 
Sending document does not feed, or multi-feeds!
1
Open the front cover by pulling up the center
part.
2
Shift the position of the green lever by using
an instrument with a pointed end, such as a
paper clip.
Left:When documents multiple feed.
Center:Standard position (pre-selected)
Right:When documents do not feed.
3
Close the front cover securely.
If no feeding or multiple feeding occurs frequently, adjust the feeder pressure.
Note:
When shifting the green lever, do not touch the 
rubber flap. 
						

							100
Ink Film
For fax advantage assistance, call 1-800-435-7329.
Replacing the ink film!
1
Open the front cover by pulling up the center
part. When the unit runs out of ink film, the following message will be displayed.
Display:
Install a new ink film. The following ink films are available for replacement. Each roll prints about
150 letter-size pages. See page 9 for accessory order information.
Model No. KX-FA53:Replacement film (1 roll)
Model No. KX-FA55:Replacement film (2 rolls) 11CHECK1FILM
Center part
Front cover
2
Push the back cover open button ( ) and
open the back cover ( ).
2
1Back cover
Back cover
open button
1
2
3
Pull up the blue gear side and remove the
used ink film. Remove the used core.Used core
Used
ink film
Blue
gear