Panasonic Hx A100 Owners Manual

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≥Operation is not guaranteed in the following cases.
jWhen 2 or more USB devices are connected to a PC, or when devices are connected through 
USB hubs or by using extension cables.
j Operation on an upgraded OS.
j Operation on an OS other than the one pre-installed.
≥ This software is not compatible with Microsoft Windows 3.1, Windows 95, Windows 98, 
Windows 98SE, Windows Me, Windows NT and Windows 2000.
≥ Supplied CD-ROM is available for Windows only.
≥ Input is not supported in languages other than English, German, French and Russian.
≥ Operation is not guaranteed on Microsoft Windows Vista Enterprise, Windows XP 
Media Center Edition, Tablet PC Edition, Windows 7 Enterprise and Windows 8 Enterprise.
≥ This software is not compatible with a multi-boot environment.
≥ This software is not compatible with a multi-monitor environment.
≥ If using Windows XP, an administrative account user only can use this software. If using Windows 
Vista/Windows 7/Windows 8, administrative account and standard account users only can use 
this software. (An administrative account user should install and uninstall this software.)
≥ For Windows 8, this software is available only as a desktop application.
≥You will need a high performance PC depending on the functions to be used. It may not properly 
play back or properly operate depending on the environment of the PC used. Refer to the 
operating environment and notes.
≥ Operation during the playback may become slow if the CPU or memory is not fulfilling the 
requirements of the operating environment.
≥ Always use the most current driver for the video card.
≥ Always make sure there is enough capacity on the HDD in the PC. It may become inoperable or 
the operation may stop suddenly if the capacity gets low.
Installation
When installing the software, log on to your computer as the Administrator or with a user name with 
equivalent authorization. (If you do not have authorization to do this, consult your manager.)
≥Before starting the installation, close all applications that are running.
≥ Do not perform any other operations on your PC while the software is being installed.
≥ Explanation of operations is based on Windows 7.
1Insert the CD-ROM into the PC.≥The [AutoPlay] screen is displayed automatically. Click [Run setup.exe]  # [Yes].
≥ If the [AutoPlay] screen is not displayed automatically, select [Start]  # [Computer] (or double-
click on [Computer] on the desktop), and then double-click [Panasonic].
2Click [Yes].
3Click [Next].
≥ Proceed with the installation by following the on-screen instructions.
≥ If the country or region cannot be selected, select [NTSC Area].
≥ The PC must be rebooted for the application to work. 
						

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∫
Uninstalling HD Writer WE 1.0
Follow the steps below to uninstall any software applications that you no longer require.
1Select [Start]  # [Control Panel]  # [Uninstall a program].
2Select [HD Writer WE 1.0], then click [Uninstall].≥Proceed with the uninstallation by following the on-screen instructions.
≥ After uninstalling the software, be sure to reboot the PC.
Starting HD Writer WE 1.0
≥To use the software, log on as an Administrator or as user name for standard user account (only 
for Windows 8/Windows 7/Windows Vista).
The software cannot be used with the user name for a guest account.
(On the PC)Select [Start]  # [All Programs]  # [Panasonic] # [HD Writer WE 1.0]  # 
[HD Writer WE 1.0].
≥ For details on how to use the software applications, read the PDF operating instructions of the 
software.
≥ You will need Adobe Acrobat Reader 5.0 or later or Adobe Reader 7.0 or later to read the PDF 
operating instructions.
Select [Start]  # [All Programs]  # [Panasonic]  # [HD Writer WE 1.0]  # 
[Operating Instructions].
Reading the operating instructions of the software applications 
						

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Others
Initializing the network settings
This returns the following network-related settings to the default states.
≥An SSID/password for this unit set after the purchase 
([Camera Wi-Fi settings] #  [Camera SSID settings] in the Image App)
≥ An SSID/password for the access point you use in Live broadcast mode 
([Camera Wi-Fi settings] #  [Live mode settings] # [Set connect. dest.] in the Image App)
≥ An SSID/password for the access point you use in Access Point mode 
([Camera Wi-Fi settings] #  [AP mode setup] # [Set connect. dest.] in the Image App)
≥ A login ID and password for the “LUMIX CLUB” 
([Playback settings]  # [LUMIX CLUB settings]  # [Manage login ID] in the Image App)
Turn on this unit while pressing and holding 
the Wi-Fi/WPS button, and press and hold the 
Wi-Fi/WPS button A and the power button  B 
for approximately 5 seconds
.≥ When the Wi-Fi mode lamps [ ] [ ] [ ] light up for 
approximately 1 second and turn off, the initialization of 
the network settings is complete.
≥When the operation buttons are locked ( l8), the network settings cannot be initialized.
≥ Initializing a login ID and password for the “LUMIX CLUB” will only delete them from this unit, and 
will not cancel the membership. The site remains available.
Initializing this unit
B
A 
						

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Troubleshooting
ProblemCheck points
The lens fogs up.≥This is due to condensation. It is not a malfunction. Please refer 
to page  4.
This unit cannot be turned 
on.
This unit does not stay on 
long enough.
Battery runs down quickly.≥ Charge the battery again to ensure it is sufficiently charged. 
(l 11)
≥ In cold places, the battery using time becomes shorter.
≥ If the operating time is very short even after the battery has 
been recharged sufficiently, the battery has worn out. Consult 
with your dealer.
If the microSD card is 
inserted in this unit, it is 
not recognized.≥If the microSD card is formatted on a PC, it may not be 
recognized by this unit. Use this unit to format microSD cards. 
(l 21)
The power lamp flashes for 
5 seconds and the power 
turns OFF.≥The temperature has become high. Please wait until the 
temperature of this unit decreases.
The access lamp flashes 
for 5 seconds and the 
power turns off (a warning 
sounds).≥A card which is not guaranteed to work may have been inserted, 
or the number of folders or files on the inserted card may 
exceed the limit.
Check the error details on the Image App screen.
This unit arbitrarily stops 
recording.≥Use a microSD card that can be used for motion picture 
recording. ( l13)
≥ The recordable time may have shortened due to the 
deterioration of the data writing speed or repeated recording 
and deletion. Using this unit, format the microSD card. ( l21)
≥ Using a microSD card with a speed class of 4 or less in [Slow 
motion mode] ( l24) may cause to stop recording suddenly. 
( l 13)
Pictures cannot be taken.≥Pictures cannot be taken while recording motion pictures.
≥ Pictures cannot be taken in [Interval rec mode].
≥ Pictures cannot be taken during live broadcasting.
Color balance of images is 
strange when recording in 
a place such as a 
gymnasium.≥In a place with multiple light sources, such as a gymnasium or a 
hall, set the White Balance setting to [Indoor 2]. If you cannot 
record clearly with the [Indoor 2], set it with [Custom]. ( l26)
Recorded motion pictures 
flicker.
Horizontal lines appear in 
recorded movies.≥If motion pictures are recorded in [Slow motion mode] ( l24) 
with the [1280 k720/120fps]/[640 k360/240fps] setting, flickering 
or horizontal lines may appear when recorded under a 
fluorescent light. 
						

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ProblemCheck points
Mosaic-like noise 
appears and movement 
is jagged when viewing 
the live view screen.
≥ If the Recording Mode is set to [1920 k1080/60p], mosaic-like 
noise may appear on the screen, and movement may not seem 
smooth.
A motion picture file is 
created that is longer 
than the recording time.
≥Recording in [Slow motion mode] ( l24)  will create a motion picture 
file that is longer than the recording time. For example, the playback 
time of a motion picture recorded in [640
k360/240fps] (1/8 slow-
motion) will be 8-times longer than the actual recording time.
This unit does not 
change to playback 
mode.≥ When this unit is recording a movie, Image App cannot change to 
playback mode.
Files cannot be played 
back.
≥ If a high-quality motion picture is copied to a smartphone, it may 
not be able to be played back on the smartphone. ( l24)
Power of this unit does 
not turn OFF, even after 
closing Image App.
≥ The power of this unit can be turned OFF by tapping    # 
[Camera function]  # [Camera power off] from the Image App 
screen.
The Image App screen 
suddenly changes to 
recording mode.
≥ Image App changes to changes to recording mode if pressing the 
recording start/stop button or photoshot button on this unit while 
Image App is in playback mode.
When the USB cable is 
disconnected, an error 
message will appear on 
the PC.
≥ To disconnect the USB cable safely, double-click the   icon in the 
task tray and follow the instructions on the screen. (Windows)
When connected by the 
USB cable, this unit is 
not detected by the PC.
≥ If the power of this unit is OFF, this unit starts charging when it is 
connected to a PC.
≥ After re-inserting the microSD card  into this unit, reconnect the 
supplied USB cable.
≥ Select another USB terminal on the PC.
≥ Check the operating environment. ( l45, 46 , 50 )
≥ Connect the supplied USB cable again after restarting the PC and 
turning on this unit again.
Cannot see the PDF 
operating instructions 
for HD Writer WE 1.0.
≥ You will need Adobe Acrobat Reader 5.0 or later or Adobe 
Reader 7.0 or later to read the PDF operating instructions for 
HD Writer WE 1.0.
It cannot connect to the 
access point or 
smartphone.
Radio waves get 
disconnected.
≥ Check how to connect to the access point and how to set the 
security settings.
≥ If it takes time to complete the connection, the Wi-Fi connection will 
be aborted. Reset the connection settings. ( l41)
≥ Make sure the SSID and password have been correctly input. 
(l 44)
≥ When the radio waves are interrupted, the condition may improve 
by moving the location or changing the angle of the access point.
≥ Is any device, such as microwave oven, cordless phone, etc., that 
uses 2.4 GHz frequency operated nearby? Radio waves may get 
interrupted when used simultaneously. Use them sufficiently away 
from the device. 
						

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ProblemCheck points
Access point is not 
displayed. 
≥ Turn on the access point.
≥ Perform the connection closer to the access point.
≥ This unit may not display or connect to a access point depending 
on the radio wave condition. 
≥ It may not display even if the radio waves exist depending on the 
setting of the access point. Check the settings of the access point.
It takes long time every 
time to connect to a 
smartphone.
≥ It may take longer time to connect depending on the Wi-Fi 
connection setting of the smartphone, but it is not a malfunction.
The Wi-Fi connection 
disconnects 
immediately. ≥
If the Android 4.0 or higher device is used and set to disable 
connections if the connection is weak in the Wi-Fi Setting menu, 
turn this setting OFF.
This unit is not 
displayed in the Wi-Fi 
setting screen of the 
smartphone.
≥ Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings 
of the smartphone.
I have forgotten the 
Login ID or Password 
for the “LUMIX CLUB”.
≥ Check the information in the login screen of “LUMIX CLUB”.
http://lumixclub.panasonic.net/eng/c/
Live broadcasting does 
not work even if live 
broadcasting is set. ≥
Live broadcasting cannot be performed if the date and time of the 
smartphone that is synchronized with this unit is not set correctly. 
First set the date and time of the smartphone correctly, then 
synchronize it with this unit. ( l20)
Motion pictures or 
pictures cannot be sent 
to the WEB service.
≥ The WEB service site has some problem or connection may be 
congested. Try again after waiting a short while.
I have forgotten the 
SSID and password of 
this unit.
≥ The password can be checked from the Image App screen. Tap 
 # [Camera Wi-Fi settings] #  [Camera SSID settings]. (Image 
App does not require a Wi-Fi connection.)
≥
If the password cannot be checked using the procedure above, reset 
the network settings. (l53 ) Resetting this unit returns all Wi-Fi settings 
to the default settings, including the “LUMIX CLUB” login ID settings 
and registered SSID. (
l18 ) 
						

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If this unit is not operating correctly, take note of the alert sound to resolve any problems.
Alert Sound
“2 Beeps” sound 4 times
≥If the power is ON, the time of this unit  has not been set. Set the date and time. ( l20)
≥ If the power lamp flashes quickly and the power turns OFF, the following symptoms are 
possible.
j The remaining battery level is low. (Charge the battery.) ( l11)
j This unit has become hot. (Turn ON the power after while a short while.)
≥ If the access lamp flashes quickly, the microSD card is defective. (Includes limit of card 
capacity, data errors, etc.)
The status of this unit can be checked by directly connecting to a smartphone, or on the Image 
App. (The status of this unit will be displayed as a message.)
“3 Beeps” sound and the Wi-Fi connection disconnects
≥ The connection environment has become worse. Move this unit closer to the connected device.
“4 Beeps” sound and Wi-Fi mode disconnects
≥Wi-Fi mode disconnects automatically if Wi-Fi mode has not connected for approximately 30 
minutes.
“1 Beep” sounds 8 times and live broadcasting does not start
≥Cannot connect to the connection destination for live broadcasting. Check the settings (SSID or 
password), and communication environment (signal conditions or whether the Wi-Fi mode is 
correct). 
(l 35)
“2 Beeps” sound 8 times and live broadcasting does not start
≥This unit cannot log in to “LUMIX CLUB”. Check whether the settings (login ID/password, 
synchronization of setting details with this unit) are correct and the “LUMIX CLUB” site has 
some problems. ( l31)
“3 Beeps” sound 8 times and live broadcasting does not start
≥This unit cannot log in to “USTREAM”. Check whether the settings (login ID/password) are 
correct and the “USTREAM” site has some problems. ( l31)
“4 Beeps” sound 8 times and live broadcasting does not start
≥There is a problem with the “USTREAM” site. Check that multiple live broadcasts are not being 
performed with the same ID, that there are no problems with the program set for broadcasting, 
that the data communication speed is sufficient, and that this unit clock is set correctly.
“1 Beep” sounds 8 times and cannot connect to the access point
≥Check the access point settings (SSID or password), and communication environment (whether 
the signal or Wi-Fi mode are correct).( l41) 
						

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Keep this unit as far away as possible from 
electromagnetic equipment (such as 
microwave ovens, TVs, video games etc.).
≥If you use this unit on top of or near a TV, the 
pictures and/or sound on this unit may be 
disrupted by electromagnetic wave radiation.
≥ Recorded data may be damaged, or pictures 
may be distorted, by strong magnetic fields 
created by speakers or large motors.
≥ Electromagnetic wave radiation generated by 
microprocessors may adversely affect this 
unit, disturbing the pictures and/or sound.
Do not use this unit near radio transmitters 
or high-voltage lines.
≥ If you record near radio transmitters or 
high-voltage lines, the recorded pictures and/
or sound may be adversely affected.
Make sure to use the supplied cable. 
Do not extend the cable.
Do not spray insecticides or volatile 
chemicals onto this unit.
≥ If this unit is sprayed with such chemicals, its 
body may be marred and the surface finish 
may peel off.
≥ Do not leave rubber or plastic products in 
contact with this unit for a long time.
When you use this unit in a sandy or dusty 
place such as a beach, do not let sand or 
fine dust get into the body and terminals of 
this unit.
≥ Sand or dust may damage this unit. (Care 
should be taken when inserting and removing 
a card.)
Do not use this unit in strenuous sports 
involving impacts and collisions.
When carrying this unit, do not drop or 
bump it.
≥ A strong impact can break this unit’s casing, 
causing it to malfunction. Cleaning
≥
Before cleaning, pull the USB cable from the 
PC, and then wipe this unit with a soft, dry 
cloth.
≥ If this unit is very dirty, dip a cloth in water and 
squeeze firmly, and then wipe this unit with 
the damp cloth. Next, dry this unit with a dry 
cloth.
≥ Use of benzine, paint thinner, alcohol, or 
dishwashing liquid may alter the camera body 
or peel the surface finish. Do not use these 
solvents.
≥ When using a chemical dust cloth, follow the 
instructions that came with the cloth.
Do not use this unit for surveillance 
purposes or other business uses.
≥ This unit was designed for consumer 
intermittent use. It was not intended for 
continuous use, or for any industrial or 
commercial application resulting in prolonged 
use.
≥ In certain situations, continuous use could 
cause this unit to overheat and cause a 
malfunction. Such use is strongly 
discouraged.
When you are not going to use this unit for 
an extended time
≥ Store this unit in a cool place with minimal 
humidity, and with a constant temperature 
where possible (recommended temperature: 
15 ºC to 25 ºC (59 ºF to 77 ºF), 
recommended humidity: 40%RH to 60%RH).
≥ Always remove the card from this unit.
≥ When storing this unit for an extended time, it 
is recommended that you charge it once 
every year.
≥ The battery discharges slowly even if this unit 
is not used. The remaining battery level will 
decrease when this unit is not used for an 
extended time.
≥ When storing this unit in a cupboard or 
cabinet, it is recommended that you place a 
desiccant (silica gel) in with it.
Cautions for use
About this unit
This unit and the microSD card become 
warm during use. This is not a 
malfunction.
Terminate usage of armband/earhook if a 
feeling of discomfort arises, including 
any skin reactions. 
						

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Delete personal information from this unit when 
requesting repairs or handing it to others/
disposing of this unit in order to protect personal 
information. Wireless router and LUMIX CLUB 
ID/passwords are stored in this unit, so make a 
copy of this information and reset the network 
settings to prevent unauthorized use of the 
information. (l53) 
Also remember to remove the microSD card 
from this unit. ( l14)
Indemnity
≥ Information, including personal information, 
may be changed or lost as a result of 
mistaken operation, static electricity effects, 
accident, breakage, repair or other handling.
It should be noted before use that Panasonic 
does not accept any responsibility for direct 
or indirect problems which occur as the result 
of the change to or loss of the information 
including personal information.
≥ The memory capacity listed on the microSD 
card label is the total of the capacity that is 
used for protection and management of 
copyright, and capacity that can be used 
normally with this unit and computer.
≥ Do not subject the microSD card to strong 
shocks, bend it or drop it.
≥ Data on the microSD card may be damaged 
or deleted due to electrical noise, static 
electricity or malfunctions with this unit or the 
microSD card.
When disposing of or giving away the 
microSD card, note that:
≥ Formatting and deletion of data on this unit or 
computer only changes the file management 
information and does not completely delete 
the data in the microSD card.
≥ It is recommended that the microSD card is 
physically destroyed or the microSD card is 
physically formatted using commercially 
available data erasing software when 
disposing of or giving away the microSD 
card.
≥ The customer is responsible for the 
management of the data in the microSD card. Cautions for using a microSD card
≥
Do not expose the terminals of the microSD 
card to water, dirt or dust.
≥ Do not place microSD cards in the following 
areas:
jIn direct sunlight
j In very dusty or humid areas
j Near a heater
j Locations susceptible to significant 
difference in temperature (condensation 
can occur.)
j Where static electricity or electromagnetic 
waves occur
≥ To protect microSD cards, return them to their 
cases when you are not using them.
To update the firmware of this unit, copy the 
firmware update file to the microSD card and 
insert it into this unit, and turn the power of this 
unit ON by pressing the power button while 
holding the Wi-Fi/WPS button and photoshot 
button. ( l8)
The battery used in this unit is a 
rechargeable lithium-ion battery. It is 
susceptible to humidity and temperature 
and the effect increases the more the 
temperature rises or falls.
If the operating time is very short even after 
the battery has been recharged, the battery 
has worn out.
Consult with your dealer.
About personal information
About the microSD card
About firmware updates
For the latest update information, check 
the support website below. (As of 
January 2013)
http://panasonic.jp/support/global/cs/e_cam/
index.html
(This site is English only.)
About the battery 
						

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microSD cards are only mentioned with their main memory size.
≥The default setting is [1920 k1080/30p] Mode.
≥ The stated times are the approximate recordable times for continuous recording.
≥ The recordable time may be reduced if recording with a lot of action is recorded or recording of 
short scene is repeated.
≥ Maximum continuously recordable time: 6 hours
≥ The recording is paused once when the continuous recording time exceeds 6 hours, and the 
recording will automatically resume after a few seconds.
A : Favours image quality,  B: Favours Recording time
Slow motion mode
≥ The number of recordable pictures depends on the subject being recorded.
Recordable time/Number of recordable 
pictures
Recording modes/approximate recordable time
Normal shooting 
mode
Picture size/
Frame rate1920 k1080/
60p1920 k1080/
30p1280 k720/
60p1280 k720/
30p640 k360/30p
Transfer rate (VBR)Max.28 MbpsAverage 15 MbpsAverage 15 MbpsAverage 9 MbpsAverage 3 Mbps
microSD card
4GB19 min 35 min 35 min 1 h3 h
8GB40min 1h10min 1h10 min 2h 6h
16 GB1h20min 2h20min 2h20min 4h10min 12h
32 GB2h40min 4h40min 4h40min 8h20min 25h
Picture size/
Frame rate1920 k1080/60fps1280k 720/120fps640k360/240fps
Transfer rate (VBR)Average 15 MbpsAverage 9 MbpsAverage3Mbps
microSD card
4GB15 min 13 min 21 min
8GB30 min27 min 45 min
16 GB1h55min1h30min
32 GB2h1h50min 3h
Approximate number of recordable pictures
Picture sizemicroSD card
4GB8GB16 GB32 GB5.3M (3072k1728)1100 2200450085003M (2304k1296)1600 3400650013500
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