Panasonic Home Theater Audio System Sc Htb20 Owners Manual

							Getting started
21
Operations
VQT4D53
0Q FS BUJ PO TUsing this unit
Preparation≥Turn on the TV.
Press [ Í] to turn on the system.
Select the source. (> 6)
≥This remote control cannot be used to control the operations 
of the connected devices.
∫ When “BD/DVD” or “AUX” is selected 
as the source
On the connected device:Select the TV’s input for this unit and start the playback on 
the connected device.
Press [ iVOL j] to adjust the 
volume of the speakers.
≥ Volume range: 1 to 100§
Press [ iSUBWOOFER j] to 
adjust the subwoofer level  
(bass sound).
≥ Subwoofer levels: 1 to 4§ (Factory preset: 3)1 Press [ iSUBWOOFER j] to display the 
current level.
2 While the level is displayed: Press [ iSUBWOOFER j] to adjust the level.
§ The audio format indicators blink from left to right ( i) or 
from right to left ( s) while adjusting the speaker volume or 
the subwoofer level.The indicators will not blink when it has 
reached the maximum or minimum.
	
∫ To mute the sound
Press [MUTE].
≥To cancel, press the button again or adjust the volume.≥Muting is canceled if this system is turned off.
≥ If there is sound from the TV’s speakers too, then use the 
TV’s remote control to lower the volume to minimum.
≥
The maximum volume of the TV and this system may be different.≥ If this system is turned off with the volume setting in the 
greater half (above 50), this system will automatically lower 
the volume to the middle (50) when the system is turned on. 
(Refer to page 26 to turn this function off.)
PressTo select
[TV] “TV”
[BD/DVD] “BD/DVD”
[AUX] “AUX”
IndicationEffect level
4 Highest
3
2
1 Lowest
If the system does not operate as expected, such as sound defects, return the settings to the 
factory preset and operate the system again. ( >26)
The audio format indicators 
blink simultaneously while 
muting.
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This system provides a feeling that the sound and 
the image are as one. The 3D sound effect will be 
applied to Multi-channel audio sources as a factory 
preset. 
	Dolby Virtual Speaker and the 3D surround effects can be 
turned off and on by changing the audio output mode settings.
This setting will change the level of the Clear-mode 
dialog effect. (>left)
Press [ iDIALOG LEVEL j] to 
display the current level.
While the level is displayed:
Press [ iDIALOG LEVEL j] to 
adjust the level.
≥ The level indication pattern is the same as subwoofer 
level. §
≥ Dialog effect levels: 1 to 4
 (Factory preset: 2)
≥ The dialog effect level can be also adjusted by pressing 
both [ sVOL] and [VOL r] on the active subwoofer for 
more than 2 seconds. After the current setting is 
displayed, press [ sVOL] or [VOL r] again to adjust the 
level.
	≥ Depending on audio signals, sound other than dialog is 
emphasized.
§ The audio format indicators blink from left to right ( i) or 
from right to left (s) while adjusting the dialog effect 
level.The indicators will not blink when it has reached the 
maximum or minimum.
3D sound
3D sound
Dolby Virtual 
Speaker With this effect you can enjoy a 
surround sound effect similar to 
5.1ch.
3D surround 
effect Adding to the Dolby Virtual 
Speaker effect, Panasonic has 
applied its own sound field 
controlling technology to expand 
the sound field forwards, 
backwards, upwards and 
downwards providing a sound with 
depth and force that better 
matches 3D images.
Clear-mode 
dialog Sports commentary and dialogs 
from TV dramas are heard as if the 
sound is coming from the TV, 
giving the feeling that the sound 
and the image is as one.
Also, the dialog will stand out from 
the other sounds during normal 
volume playback and when the 
volume is lowered for night time 
viewing.
e.g., Image of 3D sound field
To adjust the dialog effect 
level
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							Operations
23
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As a factory preset, Dolby Virtual Speaker and the 
3D surround effects will be applied to Multi-channel 
audio sources, such as those from a Blu-ray Disc 
player or DVD player, etc. 
By changing the audio output setting, it is possible 
to apply the Dolby Virtual Speaker and 3D surround 
effects to 2ch audio sources, such as the audio 
from the TV. 
Press and hold [MUTE] for more 
than 2 sec.
≥The indicator for the current setting blinks for 10 sec.
While the indicator is blinking, 
press [MUTE] again to change 
the setting.
≥The setting changes each time [MUTE] is pressed.
§1 Depending on the audio source, Dolby Virtual Speaker and  3D surround effect settings are automatically adjusted. 
§2 This indicator will also light when the audio source is Multi- channel audio.
	When using the optical digital audio cable, Dolby Virtual 
Speaker and the 3D surround effect will be automatically 
canceled if the audio signal’s sampling frequency is greater 
than 48 kHz.
Audio output modes
To change the audio output 
mode
Audio output modeDolby Virtual Speaker 
and 3D surround  effect
Multi-channel mode The effects are 
applied to all audio 
sources. 
Auto mode (Direct mode)
§ 1(Factory preset) The effects are 
applied to Multi-
channel audio 
sources. 
The effects are not 
applied to 2 channel 
audio sources. 
2ch mode The effects are not 
applied to any audio 
source. 2
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VQT4D53
Linked operations with the TV
(VIERA Link
TM “HDAVI ControlTM”)
Preparation1Confirm that the HDMI connection has been 
made. ( >18, 19)
2 Set the “HDAVI Control” operations on the 
connected equipment (e.g., TV).
3 For optimal “HDAVI Control” operations, 
change the following settings on the connected 
TV
§1.
≥ Set the default speaker settings to this 
system.
§2
≥Set the speaker selection settings to this 
system.
4 Turn on all “HDAVI Control” compatible 
equipment and select the TV’s input for this 
system so that the “HDAVI Control” function 
works properly.
5 If a device is connected to the HDMI IN 
terminal, start play to check that the picture is 
displayed on the TV correctly.
When the connection or settings are changed, 
repeat this procedure.
§1 The availability and function of the settings may vary  depending on the TV. Refer to the operating instructions for 
the TV for details.
§2 If the TV has a default speaker setting within the VIERA 
Link setting items, choosing this system as the default 
speaker will automatically change the speaker selection to 
this system.
	≥VIERA Link “HDAVI Control”, based on the control functions 
provided by HDMI which is an industry standard known as 
HDMI CEC (Consumer Electronics Control), is a unique 
function that we have developed and added. As such, its 
operation with other manufacturers’ equipment that supports 
HDMI CEC cannot be guaranteed.
≥ This unit supports “HDAVI Control 5” function.
“HDAVI Control 5” is the newest standard (current as of 
November, 2011) for Panasonic’s HDAVI Control compatible 
equipment. This standard is compatible with Panasonic’s 
conventional HDAVI equipment.
≥ Please refer to individual manuals for other manufacturers’ 
equipment supporting VIERA Link function.
To make sure that the audio is output from this 
system, select home theater speaker from the 
speaker menu of VIERA Link menu using the TV’s 
remote control to turn this system on. The 
availability and function of the settings may vary 
depending on the TV. Refer to the operating 
instructions for the TV for details.
∫ Speaker control
You can select whether audio output is from this 
system or the TV speakers by using the TV menu 
settings.
Home theater
This system is active.
≥When this system is in standby mode, changing the TV 
speakers to this system in the VIERA Link menu will 
automatically turn this system on and select TV as the 
source.
≥ You can control the volume setting of this system using the 
volume or mute button on the TV remote control.
≥ If you turn off this system, TV speakers will be automatically 
activated.
≥ Audio will automatically be output from this system if the TV 
is compatible to VIERA Link “HDAVI Control 4” or later.
TV
TV speakers are active.
≥The volume of this system is set to its minimum.
∫ Automatic input switching
When the following operations are performed, this 
system will automatically change the input to the 
corresponding source.
jWhen play starts on an HDMI connected 
device.
§3
j When the TV input or the TV channel is changed.§ 3 If the speaker output setting on the TV is set to this system, 
the TV and this system turn on automatically (Power on 
link).
∫ Power off link
When the TV is turned off, this system also turns off 
automatically.
∫Automatic lip-sync function 
(for HDAVI Control 3 or later)
Delay between audio and video is automatically 
adjusted by adding time lag to the audio output, 
enabling you to enjoy smooth audio for the picture.
	The delay information is automatically set if the TV is 
compatible to VIERA Link “HDAVI Control 3” or later and the 
VIERA Link is set to on.
What is VIERA Link “HDAVI 
Control”?
VIERA LinkTM is a new name for EZ SyncTM.
VIERA Link “HDAVI Control” is a convenient 
function that offers linked operations of this 
system, and a Panasonic TV (VIERA) under 
“HDAVI Control”.
You can use this function by connecting the 
equipment with an HDMI cable. See the 
operating instructions for connected 
equipment for operational details.
What you can do with 
VIERA Link “HDAVI Control”
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							Operations
25
VQT4D53
Advanced operations
Change the dual audio from main to secondary. 
1Confirm the digital audio output setting on the 
connected TV or player, etc. is set to “Bitstream”.
2 Press and hold [TV] for more than 2 sec.
3 While the indicator of the current setting is blinking, 
press [TV] to change the setting.
≥ The setting works only when the dual audio is available 
in the audio source.
≥ The setting is maintained until it is changed again.
≥ The same setting is used for [TV] and [BD/DVD] audio 
sources.
This function adjusts the volume automatically when the 
volume exceeds a certain level.  With this function, you can 
prevent sudden loud sounds.
1 Press and hold [AUX] on remote control for more than 
2 sec.
≥ The indicator for the current setting blinks for 10 sec.
2 While the indicator is blinking, press [AUX] to change 
the setting.
≥ The setting changes each time [AUX] is pressed.
≥ The setting is maintained until it is changed again.
≥ Default setting of this function is OFF. Depending on your preference, it is possible to use only 
the Dolby Virtual Speaker effect by turning off the 3D 
surround effect and the clear-mode dialog effect. 
1
Press and hold [BD/DVD] on remote controller for 
more than 2 sec.
≥The indicator for the current setting blinks for 10 sec.
2 While the indicator is blinking, press [BD/DVD] to 
change the setting.
≥The setting changes each time [BD/DVD] is pressed.
≥ The setting will be reset to on when this system is turned off.
≥
When off is selected, the dialog effect level cannot be adjusted.
∫ Remote control code
When other Panasonic devices respond to this system’s 
remote control, change the remote control code on the 
active subwoofer and the remote control.
Preparation≥Turn off all other Panasonic products.
≥ Turn on this system.
Change the remote control code to code 2:1 Aim the remote control at this system’s remote control 
sensor.
2 Press and hold [MUTE] and [BD/DVD] on the remote 
control for more than 4 sec.
≥ All the indicators will blink for 10 sec when the code of 
this system is changed.
≥ The setting is maintained until it is changed again.
	≥ If this system does not operate after changing the code, 
repeat steps  1 and 2.
≥ To change the remote control code to code 1, repeat the 
steps above, but replace [BD/DVD] with [TV].
(Continued on the next page)
Changing the dual audio
A  : Main
B  : Secondary (SAP: Secondary Audio 
Program)
A, B  : Main and secondary
Auto gain control
Dolby Digital indicator blinks:
Auto gain control is on.
PCM indicator blinks:
Auto gain control is off.
To turn off the 3D surround effect 
and clear-mode dialog effect
Dolby Digital indicator blinks:3D surround effect and 
clear-mode dialog effect are on.
PCM indicator blinks:3D surround effect and 
clear-mode dialog effect are off.
Others
The following settings are unnecessary under 
general usage conditions of the system. 
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VQT4D53
∫To reduce the clear-mode dialog effect
When the dialog does not sound natural while the volume 
is set low, for example, it is possible to reduce the dialog 
enhancing effect as follows:
Press and hold [TV] on the remote control and [ sVOL] on 
the active subwoofer for more than 2 sec.
∫ To turn off VIERA Li nk “HDAVI Control”
When “HDAVI Control” compatible equipment does not 
work well with this system, for example, it is possible to 
turn off this function as follows:
≥When VIERA Link is turned off the ARC function is not 
available. Be sure to connect the optical digital audio 
cable. ( >19)
1 Press and hold [MUTE] on the remote control and 
[s VOL]  on the active subwoofer for more than 2 sec.
2 After the setting has changed, turn off all the 
connected devices and then turn them on again.
∫To turn off the volume limitation
If a state of the lowered volume disturbs you every time 
this system turns on, for example, it is possible to turn off 
this function as follows:
Press and hold [MUTE] on the remote control and [VOLr] on 
the active subwoofer for more than 2 sec.
	The settings of the clear-mode dialog effect, VIERA Link 
“HDAVI Control” and the volume limitation remain intact even if 
you switch this system to standby mode. To turn these 3 
functions back on, this system must be set back to the factory 
preset. (> right)
≥ All the indicators will blink once when the setting is changed.
3FGFSFODFTroubleshooting
Before requesting for service, make the following 
checks. If you are in doubt about some of the check 
points, or if the solutions indicated in the following 
guide do not solve the problem, refer to “Customer 
Services Directory (Unit ed States and Puerto Rico)” 
on page 30 if you reside in the U.S.A. or Puerto 
Rico, or refer to “WARRANTY SERVICE” on 
page 31 if you reside in Canada.
No power.
≥ Insert the AC power supply cord securely. ( >20)
≥ After turning this system on,  if the indicators blink and 
this system immediately turns off, unplug the AC power 
supply cord and consult your dealer.
The remote control does not work properly.≥ The battery is depleted. Replace it with a new one. ( >7)
≥ It is possible that the insulation sheet has not been 
removed. Remove the insulation sheet. ( >7)
≥ It may be necessary to set the code of the remote control 
again after changing the battery in the remote control. 
(> 25)
≥ Use the remote control within the correct operation 
range. ( >9)
The “TV” indicator blinks, but there is no 
sound.
Remove the AC power supply cord and consult your 
dealer. If there are any other indicators blinking, be sure to 
inform the blinking indicators to your dealer.
This system is automatically switched to 
standby mode.
This system will automatically switch to standby mode 
when no signal is input and no operation is performed for 
approx. 30 minutes. ( >20)
To return to the factory preset.
While this system is on, press [ Í/I] on the active 
subwoofer for more than 4 sec.
(All the indicators will blink twice when the active 
subwoofer is reset.)
If the system does not operate as expected, 
returning the settings to the factory preset 
may solve the problem.
≥
The remote control code will return to “1” when this 
system is returned to the factory preset. To change 
the remote control code, refer to page 25.
General operation
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Operations
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VQT4D53
The power on this system is turned off when 
the TV’s speakers are selected in the speaker 
control.
This is a normal feature when using VIERA Link (HDAVI 
Control 4 or later). For details please read the operating 
instructions for the TV on its power save feature. (>24)
This system does not operate correctly.If the HDMI cable is connected to the wrong terminal 
(HDMI IN or HDMI OUT), this system will not operate 
correctly. Turn this system off, disconnect the AC power 
supply cord and reconnect the HDMI cable(s). ( >18, 19)
VIERA Link related operations no longer 
function properly.
≥Check the VIERA Link setting on the connected devices.
≥ Have you turned the VIERA Link settings off? ( >26)
≥ When the HDMI connections are changed, after a power 
failure or after the AC power supply cord has been 
removed, VIERA Link operations may not function 
properly.
jTurn on all the devices that are connected to the TV 
with an HDMI cable and then turn the TV on.
j Turn off the VIERA Link settings of the TV and turn it 
on again. For details refer to the operating instructions 
for the TV.
j While this system and the TV are connected with the 
HDMI cable, turn on the TV and then remove the 
system’s AC power supply cord and reconnect it 
again.
The first few seconds of audio cannot be heard 
when using the HDMI connection.
This may occur during DVD-Video chapter playback. 
Change the digital audio output setting on the connected 
device from “Bitstream” to “PCM”.
When operating an HDMI compatible device of a 
different brand, this system reacts in an 
unwanted manner.
HDAVI Control commands may use a different signal 
depending on the brand of the device. In this case, turn 
VIERA Link off ( >26).
No sound (or image).≥Turn muting off. (> 21)
≥ Check the connections to the other devices. (> 18, 19)
≥ Make sure that the received audio signal is compatible 
with this system. ( >6)
≥ Turn this system off and then on again.
≥ If this system is connected to the TV with only an HDMI 
cable, make sure that the TV ’s HDMI terminal is labeled 
“HDMI (ARC)”. If not, connect using the optical digital 
audio cable. ( >18, 19)
≥ If this system is connected to a Panasonic TV and 
turned on using the button on the active subwoofer or 
the remote control, sound might not be output from this 
system. In this case, turn this system on using the TV’s 
remote control. ( >24) ≥
If the connections are correct, there might be a problem 
with the cables. Redo the connections with different 
cables.
≥ Check the audio output settings on the connected 
device.
≥ If the BD/DVD indicator flashes and there is no audio 
output, try the following.
1 Turn the connected device off and then on.
2 Turn off this system, remove the HDMI cable, then 
reconnect the HDMI cable and turn this system back 
on.
The dual audio cannot be changed from main to 
secondary.
If the audio received from the connected device is not 
“Dolby Dual Mono” or the output setting is not “Bitstream”, 
the setting cannot be changed from this system. Change 
the setting on the connected device.
The volume is lowered when this system is 
turned on.
If this system is turned off with the volume setting in the 
greater half (above 50), this system will automatically lower 
the volume to the middle (50) when this system is turned 
on. ( >26)
The dialog is too persistent or the dialog does 
not sound natural.
This system has a function to make the dialog stand out 
when the volume is low. ( >26)
There is no audio.
The power of this system turns off 
automatically.
(When this system detects a problem, a safety measure is 
activated and this system automatically switches to 
standby mode.)
≥There is a problem with the amplifier.
≥ Is the volume extremely high?
If so, lower the volume.
≥ Is this system placed in an extremely hot place?
If so, move this system to a cooler place and wait a few 
moments and then try to turn it on again.
If the problem persists, confirm the TV indicator and AUX 
indicator blink, turn the system off, remove the AC power 
supply cord and consult your dealer. Please be sure to 
remember the indicators that were blinking and inform the 
dealer.
HDMI
Sound
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Indicator illumination
The indicators display the condition of this system by flashing. The indicator patterns illustrated below are 
displayed during normal operational conditions. They do not  refer to the indications of a problem. Refer to 
“Troubleshooting” ( >26) if the indicators do not light as illustrated below.
§The selected source indicator will also light. 
Indicator
Description
The indicators blink from left to right ( i) or from right to left ( s).
≥ When the speaker volume, the subwoofer level, or dialog effect level is 
adjusted ( >21, 22)
The indicators blink simultaneously.
≥ When “MUTE” is on ( >21)
The indicator blinks for 10 sec.
≥ When the audio output mode is Multi-channel mode ( >23)
≥ When 3D surround effect and clear-mode dialog effect are on ( >25)
≥ When the dual audio setting is Main ( >25)
≥ When the auto gain control is on ( >25)
≥ When the subwoofer level or the dialog effect level is 1 ( >21, 22)
The indicator blinks for 10 sec.
≥ When the audio output mode is Auto mode ( >23)
≥ When the subwoofer level or the dialog effect level is 2 ( >21, 22)
The indicator blinks for 10 sec.
≥ When the audio output mode is Auto mode ( >23)
The indicator blinks for 10 sec.
≥ When the subwoofer level or the dialog effect level is 3 ( >21, 22)
The indicator blinks for 10 sec.
≥
When the audio output mode is 2ch mode ( > 23)
≥ When 3D surround effect and clear-mode dialog effect are off ( >25)
≥ When the dual audio setting is Secondary (SAP: Secondary Audio Program) 
(> 25)
≥ When the auto gain control is off ( >25)
≥ When the subwoofer level or the dialog effect level is 4 ( >21, 22)
The indicators blink for 10 sec.
≥ When the dual audio setting is Main and Secondary ( >25)
The indicators blink for 10 sec.
≥ When the remote control code is changed ( >25)
The indicators blink once.
≥ When changing the setting (“To reduce the clear-mode dialog effect”, “To turn 
off VIERA Link “HDAVI Control”” and “To turn off the volume limitation”) ( >26)
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Specifications
	1 Specifications are subject to change without notice.
2 Weight and dimensions are approximate.
3 Total harmonic distortion is measured by a digital spectrum analyzer.
4 Total harmonic distortion is measured by using AES17 filter.
AMPLIFIER SECTION
RMS output power
10 % total harmonic distortion Subwoofer ch
 110 W per channel (100 Hz, 3≠)
Front ch (L, R ch) 65 W per channel (1 kHz, 6 ≠)
Total RMS Dolby Digital mode power  240 W
FTC output power
1.0 % total harmonic distortion Subwoofer ch  50Hzto110Hz40W(3 ≠)
Front ch (L, R ch)
 110Hzto20kHz25W(6 ≠)
Total FTC Dolby Digital mode power 90 W
TERMINAL SECTION
HDMI
This unit supports “HDAVI Control 5” function.
HDMI AV input (BD/DVD) 1
Input connector Type A (19 pin)
HDMI AV output (To TV (ARC)) 1
Output connector Type A (19 pin)
Digital audio input  Optical (TV, AUX) 2
Sampling frequency
32 kHz, 44.1 kHz, 48 kHz
Audio format LPCM, Dolby Digital, DTS Digital Surround
Speaker output
(Front L, R) 2
SUBWOOFER SECTION
1 way, 1 speaker system (Bass reflex type)
Woofer 16 cm (6-1/2q) cone typek1
MAIN UNIT GENERAL
Power consumption 40 W
In standby condition Approx. 0.07 W
(When the other connected devices are turned off)
Power supply AC 120 V, 60 Hz
Dimensions (W kHkD)
180 mm k408 mm k305 mm
(7-
3/32qk 16-1/16qk12-1/64q)
Mass (Weight) 5.5 kg(12.2 lbs)
Operating temperature range
0
oC to 40oC (32oF to 104oF)
Operating humidity range
20 % to 80 % RH (no condensation)
FRONT SPEAKER SECTION
1 way, 1 speaker system (Bass reflex type)
Full range 3.5 cm (1-
3/8q)k10 cm (4 q) cone type k1
SPEAKER GENERAL
Horizontal Placement using the Stands
Dimensions (Wk HkD)
755 mm k91 mm k75 mm
(29-
47/64qk 3-19/32qk2-61/64q)
Mass (Weight)
1.3 kg(2.9 lbs)
Horizontal Placement using the Speaker Feet Dimensions (Wk HkD)
755 mm k52 mm k58.5 mm
(29-
47/64qk2-3/64qk 2-5/16q)
Mass (Weight)
1.3 kg(2.9 lbs)
Horizontal Placement (for wall mount) Dimensions (Wk HkD)
755 mm kApprox. 49 mm k58.5 mm
(29-
47/64qk1-59/64qk 2-5/16q)
Mass (Weight)
1.3 kg(2.9 lbs)
Vertical Placement using the Speaker bases Dimensions (Wk HkD)
126 mm k430 mm k130 mm
(4-
31/32qk16-15/16qk 5-1/8q)
Mass (Weight) 0.7 kg(1.6 lbs)
Vertical Placement (for wall mount) Dimensions (Wk HkD)
Approx. 49 mm k377.5 mmk58.5 mm
(1-
59/64qk14-55/64qk 2-5/16q)
Mass (Weight) 0.6 kg(1.4 lbs)
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VQT4D53
Limited Warranty 
(ONLY FOR U.S.A. AND PUERTO RICO)
Panasonic Consumer Marketing Company of North America, 
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Home Audio Products Limited Warranty
Limited Warranty Coverage
(For USA and Puerto Rico Only)
If your product does not work properly because of a defect in materials or 
workmanship, Panasonic Consumer Marketing Company of North America 
(referred to as “the warrantor”) will, for the length of the period indicated on the 
chart below, which starts with the date of original purchase (“warranty period”), at 
its option either (a) repair your product with new or refurbished parts, (b) replace it 
with a new or a refurbished equivalent value product, or (c) refund your purchase 
price. The decision to repair, replace or refund will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During 
the “Parts” warranty period, there will be no charge for parts. This Limited 
Warranty excludes both parts and labor for non-rechargeable batteries, 
antennas, and cosmetic parts (cabinet). This warranty only applies to products 
purchased and serviced in the United States or Puerto Rico. This warranty is 
extended only to the original purchaser of a new product which was not sold 
“as is”.
Carry-In or Mail-In ServiceTo find a service center please visit http://www.panasonic.com/help or call 
1-800-211-PANA (7262).
When shipping the unit, carefully pack, include all supplied accessories listed 
in the Owner ’s Manual, and send it prepaid, adequately insured and packed 
well in a carton box. When shipping Lithium Ion batteries please visit our Web 
Site at www.panasonic.com/BatteryHandling
 as Panasonic is committed to 
providing the most up to date information.  Include a letter detailing the 
complaint, a return address and provide a daytime phone number where you 
can be reached. A valid registered receipt is required under the Limited 
Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And ExclusionsThis warranty ONLY COVERS failures due to defects in materials or 
workmanship, and DOES NOT COVER normal wear and tear or cosmetic 
damage. The warranty ALSO DOES NOT COVER damages which occurred 
in shipment, or failures which are caused by products not supplied by the 
warrantor, or failures which result from accidents, misuse, abuse, neglect, 
mishandling, misapplication, alteration, faulty installation, 
set-up adjustments, misadjustment of consumer controls, improper 
maintenance, power line surge, lightning damage, modification, introduction 
of sand, humidity or liquids, commercial use such as hotel, office, restaurant, 
or other business or rental use of the product, or service by anyone other than  a Factory Service Center or other Authorized Servicer, or damage that is 
attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER 
“LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR 
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS 
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. 
(As examples, this excludes damages for lost time, travel to and from the 
servicer, loss of or damage to media or images, data or other memory or 
recorded content. The items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE 
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD 
OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or 
consequential damages, or limitations on how long an implied warranty lasts, 
so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other 
rights which vary from state to state. If a problem with this product develops 
during or after the warranty period, you may contact your dealer or Service 
Center. If the problem is not handled to your satisfaction, then write to the 
warrantor’s Consumer Affairs Department at the addresses listed for the 
warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED 
WARRANTY, ARE YOUR RESPONSIBILITY.
As of January 2012
Product or Part Name
Parts LaborAudio Products
(except items below) 1 year 1 year
DVD Home Theater System 1 year 1 year
Home Theater Audio System 1 year 1 year
SD Memory Cards, Rechargeable Battery 
Packs (defective exchange) 90 days Not
Applicable
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate 
your nearest Dealer or Service Center; purchase Parts and 
Accessories; or make Customer Service and Literature requests 
by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262)
Monday-Friday 9am-9pm, 
Saturday-Sunday 10am-7pm EST
For hearing or speech impaired TTY users, TTY: 1-877-833-8855 
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books online for all 
Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
Or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone)  1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic National Parts Center
20421 84th Ave. S., Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277 
The model number and serial number of this product can be 
found on either the back or the bottom of the unit.
Please note them in the space provided below and keep for future 
reference.
MODEL NUMBER
SC-HTB20
SERIAL NUMBER
User memo:
DATE OF PURCHASE ______ ________________________
DEALER NAME ___________________________________
DEALER ADDRESS________________________________
_________________________________________________
TELEPHONE NUMBER _____________________________
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