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Panasonic Home Network System Outdoor Camera Kx Hnc600 Installation Guide
Panasonic Home Network System Outdoor Camera Kx Hnc600 Installation Guide
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Installation GuideHome Network SystemOutdoor CameraModel No. KX-HNC600 Thank you for purchasing a Panasonic product. This document explains how to install the outdoor camera properly. For details about how to use the system, refer to the User’s Guide (page 26). Please read this document before using the unit and save it for future reference. For assistance, visit our Web site: www.panasonic.com/support for customers in the U.S.A. or Puerto Rico. Please register your product: www.panasonic.com/prodreg Printed in China
Introduction Accessory information ..................................3 Important Information About this system ......................................... 4 For your safety ............................................. 4 Important safety instructions ........................5 For best performance ...................................5 Privacy and rights of portrait ........................6 Other information ......................................... 6 Installation Location Wireless communication range ....................8 Information about sensor features ...............8 Installation location examples ....................11 Do not install in these locations ..................13 Setup Part names and functions ..........................15 LED indicator ..............................................15 Setup overview ...........................................15 Registering the camera ..............................16 Confirming the registration area .................16 Installation .................................................. 17 Appendix Testing the motion detection range ............22 Adjusting the infrared sensor range ...........22 Features available when using the [Home Network] app .............................................. 26 Accessing the User’s Guide .......................26 Specifications ............................................. 27 FCC and other information .........................28 Customer services ..................................... 29 Warranty (For United States and Puerto Rico) ........................................................... 302 Table of Contents
Accessory information Supplied accessories No.Accessory item/Part numberQuantityAAC adaptor/PNLV2360Z1BCamera mounting stand/PNZB1002Z1CWall mounting screws (25 mm (1 inch))/XTB4+25AVW4DSuspension wire tool – Safety wire: 1 PQME10080Z – Washers: 2 Small washer for attaching safety wire to camera ø12 mm (15/32 inches)/XWG26D12VW Large washer for attaching safety wire to wall ø16 mm (5/8 inches)/XWG4F16VW – Screws: 2 Small screw for attaching safety wire to camera 10 mm (3/8 inches)/XTB26+10GVW Large screw for attaching safety wire to wall 25 mm (1 inch)/XTB4+25AVW1ESensor range cap/PNHG1210Z1ABCDE Other information R Design and specifications are subject to change without notice. R The illustrations in these instructions may vary slightly from the actual product. Trademarks R microSDHC is a trademark of SD-3C, LLC. R iPhone and iPad are registered trademarks of Apple Inc. R Android is a trademark of Google Inc. R All other trademarks identified herein are the property of their respective owners. Notice R The hub supports microSD and microSDHC memory cards. In this document, the term “microSD card” is used as a generic term for any of the supported cards. For assistance, please visit www.panasonic.com/support3 Introduction
About this system This system is an auxiliary system; it is not designed to provide complete protection from property loss. Panasonic will not be held responsible in the event that property loss occurs while this system is in operation. For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. R Completely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. R Regularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire. R Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact us at www.panasonic.com/contactinfo R Unplug from power outlets and never touch the inside of the product if its casing has been broken open. Danger of electric shock exists. R Never touch the plug with wet hands. Danger of electric shock exists. R Do not connect non-specified devices. R When opening holes in walls for installation or wiring, or when securing the power cord, make sure you do not damage existing wiring and ductwork. R Do not leave the power cable exposed outdoors. Installation R To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. R Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident. R Do not allow the power cord to be excessively pulled, bent or placed under heavy objects. R Do not mount the bracket in an unstable location, in a location subject to frequent vibration, on a ceiling, or on a weak wall. (Do not mount on gypsum board, concrete blocks, wooden materials exposed to the outdoors, walls with very rough surfaces, or surfaces that are narrower than the width of the wall mount bracket.) There is a risk of injury if the product falls, or of fire or electric shock if water enters the product. R Keep small parts (microSD cards, screws, washers, sensor range caps, etc.) out of the reach of children. There is a risk of swallowing. In the event they are swallowed, seek medical advice immediately. Operating safeguards R Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. R Do not disassemble the product. R Keep the sensor range caps out of the reach of children. There is a risk of swallowing. In the event they are swallowed, seek medical advice immediately. R Never put metal objects inside the product. If metal objects enter the product, turn off the circuit breaker and contact an authorized service center. 4For assistance, please visit www.panasonic.com/support Important Information
Medical R Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. DECT features operate between 1.92 GHz and 1.93 GHz with a peak transmission power of 115 mW. R Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. CAUTION Installation and location R Never install wiring during a lightning storm. R Although this product conforms to the IPX5* code, do not intentionally expose it to water. *IPX5 indicates that the product is protected against water jets: water projected at all angles through a 6.3 mm nozzle flow rate of 12.5 liters/minute at a pressure of 30 kN/m2 for 3 minutes from a distance of 3 meters. R The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. R If the wiring is underground, do not make any connections underground. R If the wiring is underground, make sure the power cable and other wiring is properly waterproofed by running the cables through a conduit. Preventing accidents and injuries R The safety wire must be used when mounting the product. There is a risk of injury if the product falls. R Do not put your ear(s) near the speaker, as loud sounds emitted from the speaker may cause hearing impairment. R Do not look directly at the LED lights when they are lit. Failure to do so may cause damage to eyes. Important safety instructions When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool. 2. Use only the power cord indicated in this document. SAVE THESE INSTRUCTIONS For best performance Hub location/avoiding noise The hub and other compatible Panasonic devices use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your hub: – at a convenient, high, and central location with no obstructions between the product and hub in an indoor environment. – away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones. – facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the hub on a bay window or near a window.) R If the reception for a hub location is not satisfactory, move the hub to another location for better reception. Environment R Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. R The product should be kept free from excessive smoke, dust, high temperature, and vibration. For assistance, please visit www.panasonic.com/support5 Important Information
RDo not expose this product to direct sunlight or other forms of powerful light such as halogen lights for long periods of time. (This may damage the image sensor.) R Do not place heavy objects on top of the product. R When you leave the product unused for a long period of time, unplug the product from the power outlet. R The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than -20 °C (-4 °F) or greater than 50 °C (122 °F). Damp basements should also be avoided. R Do not allow the lens cover or the infrared sensor to become scratched or dirty. (This may cause image quality to be reduced, incorrect detections, malfunctions, or damage to the lens cover and infrared sensor.) R Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Privacy and rights of portrait When installing or using the camera, please take into consideration the rights of others with regard to privacy. It is generally said that “privacy” means the ability of an individual or group to stop information about themselves from becoming known to people other than those whom they choose to give the information. “Rights of portrait” means the right to be safe from having your own image taken and used indiscriminately without consent. Other information Routine care R To prevent incorrect detections, unplug the product before performing routine care. R Wipe the outer surface of the product with a soft moist cloth. R Do not use benzine, thinner, or any abrasive powder. R Do not apply running water to the product. Camera image quality R Camera images may have the following characteristics. – Colors in images may differ from the actual colors. – When there is light behind the subject (i.e., backlighting), faces may appear dark. – Image quality may be reduced in dark locations. – Images may appear hazy when there are outdoor lights in use. Protecting your recordings R Do not remove the microSD card or disconnect the hub’s AC adaptor while reading or writing data to the microSD card. Data on the card could become corrupted. R If a microSD card malfunctions or is exposed to electromagnetic waves or static electricity, data on the card could become corrupted or erased. Therefore we recommend backing up important data to a computer or other device. 6For assistance, please visit www.panasonic.com/support Important Information
NoticeFor assistance, please visit www.panasonic.com/support7 Important Information
Wireless communication range The wireless communication range of each device in the system from the hub is approximately 50 m (160 feet) indoors and approximately 300 m (1,000 feet) outdoors. Wireless communication may be unreliable when the following obstacles are located between the hub and other devices. R Metal doors or screens R Walls containing aluminum-sheet insulation R Walls made of concrete or corrugated iron R Double-pane glass windows R Multiple walls R When using each device on separate floors or in different buildings Note: R The camera’s LED indicator blinks quickly in red if it is out of range of the hub. In this case, confirm all connections, including those of the hub. Information about sensor features The camera has 2 sensor features that are used for motion detection: a visual sensor and an infrared sensor (i.e., heat sensor). Please read the following information before deciding where to install the camera. Note: R The camera’s sensor features are not designed to be used in situations that require high reliability. We do not recommend use of the sensor features in these situations. R Panasonic takes no responsibility for any injury or damage caused by the use of the camera’s sensor features. Detection method Visual sensorInfrared sensorThe camera detects changes in the images being displayed. R The camera detects changes in the brightness levels of moving objects.The camera detects temperature differences of objects in the images being displayed. R The infrared sensor uses infrared rays to detect temperature differences within its range that are emitted naturally by people, animals, etc.8For assistance, please visit www.panasonic.com/support Installation Location
Detection rangeVisual sensorInfrared sensorCan detect motion anywhere in the visible image. R You can adjust the area detectable by the visual sensor. For more information, refer to the User’s Guide (page 26). Can detect motion only in part of the visible image (shown here in gray) R You can adjust the area detectable by the infrared sensor. See “Adjusting the infrared sensor range”, page 22. R Detection does not occur when there are obstacles in front of the infrared sensor. Remove the obstacles or change the installation location. Main characteristics Visual sensorInfrared sensorEasily detects movement in the daytime or when it is bright. R Movement may be incorrectly detected when the moving object and the background have a similar color. R Movement may be incorrectly detected when there are sudden changes to the overall brightness levels such as when external lights are used.Easily detects when there is a big difference between the temperatures of objects and the surrounding environment, such as in winter or late at night. R The sensor cannot easily detect when there is no difference between the temperatures of objects and the surrounding environment, such as in summer or during the daytime. R If the camera is mounted facing a road, the sensor may detect incorrectly due to interference caused by the heat from passing cars.For assistance, please visit www.panasonic.com/support9 Installation Location
Direction of motion It is easier to detect objects that move sideways in front of the camera, and more difficult to detect objects that move directly toward the front of the camera. A It is difficult to detect movement directly towards the front of the camera. B It is easy to detect movement sideways in front of the camera. C Detection range D Camera 10For assistance, please visit www.panasonic.com/support Installation LocationA B C D