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Panasonic Home Network System Kx Hn Users Guide

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    							RA smart plug’s power consumption will be displayed as 0.00 kWh for about an hour after it is
    connected, even if it has consumed power during that time.
    Phone features (overview)
    By connecting the hub to your landline, you can use your mobile device as an extension of your home
    phone. The following phone features are available.
    – Making and receiving calls using your landline
    – Making and receiving intercom calls (i.e., calls to and from other cordless handsets)
    – Playing answering system messages
    – Checking your call log
    – Transferring landline calls between your mobile device and your cordless handsets
    Important:
    R In order to make and receive landline calls, the hub must be connected to your landline. For
    information about phone line connection, refer to the System Setup Guide included with your hub.
    R In order to use most phone features, your mobile device must be connected to the same wireless
    network as the hub. These features are not available when away from home.
    R The app will not receive landline calls if the app is not running.
    R 8 mobile devices can be registered to the hub, however, only the first 4 can use phone features. If you
    want to use phone features with an additional mobile device, use the procedure described in There are
    more than 4 mobile devices registered to the hub. Page 116.
    R Mobile call features are not available when using iPad or an Android device that does not support
    mobile calls. Other features may not be available depending on your device’s specifications and
    limitations.
    Screen layout
    The following screens are available when accessing phone features. You can switch to a different screen
    by tapping the corresponding tab.
    [Keypad]
    Used to dial phone numbers and make calls using your landline.
    [Call log]
    Used to display a list of outgoing and incoming landline calls.
    [Contacts]
    Used to make calls to contacts stored in your mobile device.
    [More]
    Used to access other phone features, such as answering system features and copying contacts from
    your mobile device to the hub.
    Making calls
    You can use the app to make landline calls, mobile calls, and intercom calls.
    Dialing manually
    1 From the  [Home Network]  app home screen, tap  [Phone].
    2 Enter the phone number.
    R To erase a number, tap 
    .
    R To enter a dialing pause, tap and hold 
     until a “,” (comma) is displayed.
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    Using the app   
    						
    							3Tap  [Landline]  or [Smartphone]  according to the line you want to use to make the call.
    4 If you made a landline call, tap  [Disconnect] to end the call.
    Note:
    R If you are talking on a landline call and then receive and answer a mobile call, the landline call is either
    disconnected or put on hold, according to the  [Landline Call Handling] setting (see  “App behavior
    settings”, Page 79).
    R Make sure to tap  [Disconnect] when ending a landline call, even if the other party hangs up first.
    Otherwise the connection to the landline will not be disconnected.
    R If the hub is busy when you try to make a landline call, you may hear a busy tone.
    R Mobile call features are not available when using iPad or an Android device that does not support
    mobile calls.
    Calling contacts
    1 From the  [Home Network]  app home screen, tap  [Phone].
    2 Open the  [Contacts]  screen.
    3 Tap the desired contact and then select the desired phone number if necessary.
    4 Tap  [Landline]  or [Smartphone]  according to the line you want to use to make the call.
    5 If you made a landline call, tap  [Disconnect] to end the call.
    Other features available during landline calls
    The following features are available while talking on a landline call.
    Keypad
    Tap  [Keypad]  during a call if you need to enter numbers, such as when navigating a call center’s voice
    guided menu system. To hide the keypad, tap  [Cancel].
    For “pulse” or “rotary” line users (certain models only)
    If hub is configured to use pulse dialing (see  “Landline settings”, Page 81), you can use tone dialing
    during a call as needed (e.g., when navigating a voice guidance system or entering an account number)
    by first dialing 
    .
    Audio output
    Tap  [Audio Source]  (iPhone, iPad) or  [Speaker] (Android devices) to select a different audio output
    device.
    Mute
    Tap  [Mute]  during a call to mute your mobile device’s microphone so that the other party cannot hear
    you. Tap  [Mute] again to turn the mute off.
    Hold
    Tap  [Hold]  during a call to place the call on hold. Tap  [Hold] to return to the call.
    Flash/recall
    Tap the flash/recall icon during a call to use your landline phone service’s recall feature, such as to
    answer a second call or to switch between two different calls.
    72
    Using the app*  
    						
    							Note:
    R If the flash/recall feature does not function properly, you may need to change the  [Flash Time] setting
    ( “Landline settings”, Page 81).
    R This icon varies depending on the hub’s model number.Model numberIconKX-HNB600
    KX-HNB600C
    KX-HNB600LC
    KX-HNB600MEKX-HNB600AZ
    KX-HNB600E
    KX-HNB600FR
    KX-HNB600G
    KX-HNB600HM
    KX-HNB600SA
    KX-HNB600TW[R]
    Answering landline calls
    When you receive a landline call, the call receiving screen is displayed. Tap  [Answer] to answer the call.
    Important:
    R The app will not receive landline calls if the app is not running.
    Note:
    R Make sure to tap  [Disconnect] when ending a call, even if the other party hangs up first. Otherwise
    the connection to the landline will not be disconnected.
    R You can turn the ringer off temporarily by tapping  [Ringer off]. Other mobile devices and cordless
    handsets registered to the system will continue to ring.
    R To change the ringtone heard for landline calls and intercom calls, see  “Sound settings”, Page 79.
    R
    iPhone, iPad
    If you want the app to receive calls even when it is in the background, turn the  [App Battery Save]
    feature off (see  “Reducing battery consumption (iPhone, iPad only)”, Page 102).
    When a call is received, your mobile device behaves according to the app’s sound settings ( “Sound
    settings”, Page 79) and the app’s volume. Note that your device’s ring/silent switch does not affect
    the app.
    R
    Android devices
    When a call is received, your mobile device behaves according to its vibration and silent mode settings.
    Using cordless handsets
    If there are cordless handsets registered to the system, the following features are available.
    Making intercom calls
    You can call a cordless handset registered to the system and talk to the cordless handset user.
    1 From the  [Home Network]  app home screen, tap  [Phone].
    2 Tap  [Intercom] .
    73
    Using the appFLASHCallwait  
    						
    							3Select the cordless handset that you want to call.
    4 When finished, tap  [Disconnect] to end the call.
    Note:
    R You cannot use the app to make intercom calls to other mobile devices.
    R
    iPhone, iPad
    When you are talking on an intercom call, the intercom call is disconnected automatically if you receive
    a mobile call.
    R
    Android devices
    When you are talking on an intercom call, the intercom call is disconnected automatically if you answer
    a mobile call.
    Transferring calls
    You can transfer a landline call to a cordless handset registered to the system.
    1 While on a landline call, open the options menu (see  “Displaying the options menu”, Page 35).
    2 Tap  [Intercom] .
    3 Select the desired cordless handset, and then wait for the user to answer.
    R You can cancel and return to the call by tapping  [Hold].
    4 After the other user answers, tap  [Disconnect] to end your call and transfer it to the other user.
    Note:
    R You cannot transfer landline calls to other mobile devices.
    Creating conference calls
    You can talk together on a landline call with a cordless handset user.
    1 While on a landline call, open the options menu (see  “Displaying the options menu”, Page 35).
    2 Tap  [Intercom] .
    3 Select the desired cordless handset, and then wait for the user to answer.
    R You can cancel and return to the call by tapping  [Hold].
    4 After the other user answers, open the options menu and tap  [Conference] to start the conference
    call. R You can talk to the outside party together with the cordless handset user.
    5 When finished, tap  [Disconnect] to leave the conference call.
    R The cordless handset user can continue to talk to the outside party.
    Note:
    R Only one mobile device can participate in a conference call.
    R If the cordless handset user has disabled call sharing, or enabled privacy mode (the feature name
    varies depending on the model number of the cordless handset), you will not be able to talk together
    on a landline call with the cordless handset user.
    Joining calls
    If a cordless handset user is talking on a landline call, you can join the call by tapping  [In use].
    Note:
    R Only one mobile device can join a landline call.
    74
    Using the app 
    						
    							Call logs
    You can use call logs to confirm previous landline call history, call back previous callers, and add new
    phone numbers to your contacts.
    Viewing the call log
    1 From the  [Home Network]  app home screen, tap  [Phone].
    2 Open the  [Call log] screen.
    3 Tap the desired tab to view outgoing or incoming landline calls.
    Note:
    R The outgoing call log displays landline calls made by your mobile device only. Landline calls made by
    other devices are not displayed.
    R
     is displayed for calls that were blocked using the call block feature (see  “Blocking incoming
    calls”, Page 77).
    R
    Android devices
    You can tap an item in the incoming call log to view details about previous calls from that caller.
    Making calls from the call log
    1 From the  [Home Network]  app home screen, tap  [Phone].
    2 Open the  [Call log] screen.
    3 Tap the desired tab to view outgoing or incoming landline calls.
    4
    iPhone, iPad
    Tap the desired phone number or person.
    Android devices
    Tap 
     next to the desired phone number or person.
    5 Make the call from the  [Keypad] screen.
    Adding information from the call log to your contacts
    1 From the  [Home Network]  app home screen, tap  [Phone].
    2 Open the  [Call log] screen.
    3 Tap the desired tab to view outgoing or incoming landline calls.
    4
    iPhone, iPad
    Tap 
     next to the person or phone number you want to add.
    Android devices
    Tap the person or phone number you want to add.
    5 Tap  [Create new contact]  or [Add to existing contact] , and then follow the on-screen instructions.
    R [Create new contact]  and [Add to existing contact]  are not displayed if the phone number has
    already been added to your contacts.
    Erasing the call logs
    iPhone, iPad
    1 From the  [Home Network]  app home screen, tap  [Phone].
    2 Open the  [Call log] screen.
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    Using the app    
    						
    							3Tap the desired tab to view outgoing or incoming landline calls.
    4 Open the options menu (see  “Displaying the options menu”, Page 35).
    5 To erase all calls
    Tap  [Delete All Calls] .
    To erase selected calls
    Tap  [Delete Selected Calls] , tap 
     next to the desired item, and then tap  [Delete].
    Android devices
    1 From the  [Home Network]  app home screen, tap  [Phone].
    2 Open the  [Call log] screen.
    3 Tap the desired tab to view outgoing or incoming landline calls.
    4 To erase all calls
    Open the options menu (see  “Displaying the options menu”, Page 35) and then select the erase
    option.
    To erase one call
    Tap the call you want to erase and then tap 
    .
    5 Tap  [OK] .
    Phonebook features
    You can use the app’s phonebook features similarly to the way you use the contacts app of your mobile
    device.
    Note:
    R
    iPhone, iPad
    Many features of the app function by accessing the information stored in your mobile device’s
    contacts. Depending on the software version of your mobile device, a dialog may be displayed that
    asks whether you want to allow the app to access your contacts. If desired, you can change this
    setting later in the privacy section your mobile device’s “Settings” app.
    If you change the privacy setting while on a landline call, the call will be disconnected, therefore we
    recommend changing the setting only when you are not on a call.
    Copying contacts to the hub
    You can copy contacts from your mobile device to the hub’s phonebook. These contacts can then be
    accessed by any cordless handsets that you have registered to the system.
    Notes about copying contacts
    R These features are only available if a cordless handset is registered to the system.
    R Only names (the first 16 characters) and phone numbers (the first 24 digits) are copied. If a contact
    has multiple phone numbers assigned to it, only the first 6 phone numbers are copied.
    R Up to 500 contacts (500 phone numbers total) can be stored in the hub’s phonebook.
    R Contacts with no phone number assigned to them will not be copied.
    R If contact information includes characters not supported by the hub or cordless handsets, those
    characters will be replaced by “
    ” when they are copied.
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    Using the app    
    						
    							Phone numbers stored with country codes
    If you have added the country code to phone numbers stored in your mobile device (i.e., if you begin
    certain phone numbers with “+” and a country code), those phone numbers will be converted according
    to the hub’s phone number conversion settings (see  “Phone numbers with country codes”, Page 82).
    Therefore, after you copy contacts from your mobile device to the hub, we recommend that you confirm
    the phone numbers were converted properly.
    Copying specific contacts
    1 From the  [Home Network]  app home screen, tap  [Phone].
    2 Open the  [More] screen.
    3 Tap  [Send contacts]  ®  [Add to list] .
    R A list of the contacts stored in your mobile device is displayed.
    4 Select the desired contact.
    R The contact is added to the list of items that will be copied to the hub. Tap  [Add to list] to select
    another contact.
    5 After you have added all the contacts that you want to copy, tap  [Next].
    6 Tap  [Send] .
    R The selected contacts are copied and the results are displayed. Tap  [Close] when finished.
    Copying all contacts
    1 From the  [Home Network]  app home screen, tap  [Phone].
    2 Open the  [More] screen.
    3 Tap  [Send contacts]  ®  [Send all]  ®  [OK]  ®  [Next]  ® [Send]  ®  [Close] .
    Blocking incoming calls
    You can use the caller barring feature to block junk calls or calls from certain people. When a landline call
    is received from a phone number that you have added to the blocked caller list, the hub disconnects the
    call.
    Important:
    R Caller ID is required to use this feature ( “Caller ID support”, Page 83).
    Note:
    R Names of features and settings may vary depending on your mobile device’s language settings.
    The  [Call Block]  setting may be called  [Nuisance Call Block] .
    Blocking specific phone numbers
    1 From the  [Home Network]  app home screen, tap  [Settings].
    2 Tap  [Telephone Settings] .
    3 Tap  [Call Block] .
    4 Tap  [Block a Single Number] .
    5 Open the options menu (see  “Displaying the options menu”, Page 35).
    6 Tap  [ADD] .
    7 Enter the phone number and then tap  [OK].
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    Using the app 
    						
    							Blocking ranges of numbers
    By storing only the first few digits of a phone number, such as the area code, you can block all phone
    numbers that begin with the number you stored.
    1 From the  [Home Network]  app home screen, tap  [Settings].
    2 Tap  [Telephone Settings] .
    3 Tap  [Call Block] .
    4 Tap  [Block a Range of Numbers] .
    5 Open the options menu (see  “Displaying the options menu”, Page 35).
    6 Tap  [ADD] .
    7 Enter the number and then tap  [OK].
    Blocking calls that do not contain caller information
    1 From the  [Home Network]  app home screen, tap  [Settings].
    2 Tap  [Telephone Settings] .
    3 Tap  [Call Block] .
    4 Slide the  [Block Calls With No Caller ID]  switch to the desired position.
    R When this switch is turned on, calls that do not contain caller information will be blocked.
    [First Ring] setting
    See  “First ring setting (certain models only)”, Page 80.
    Editing or erasing blocked phone numbers or ranges of numbers
    1 From the  [Home Network]  app home screen, tap  [Settings].
    2 Tap  [Telephone Settings] .
    3 Tap  [Call Block] .
    4 To edit or erase a blocked phone number
    Tap  [Block a Single Number] .
    To edit or erase a range of phone numbers
    Tap  [Block a Range of Numbers] .
    5 To edit an item
    Tap the item, edit it as desired, and then tap  [OK].
    To erase an item
    iPhone, iPad
    Swipe the desired item to the left and then tap  [Delete].
    Android devices
    Tap and hold the item and then tap  [OK].
    Erasing all blocked phone numbers or all ranges of numbers
    1 From the  [Home Network]  app home screen, tap  [Settings].
    2 Tap  [Telephone Settings] .
    3 Tap  [Call Block] .
    4 To erase all blocked phone numbers
    Tap  [Block a Single Number] .
    To erase all ranges of phone numbers
    Tap  [Block a Range of Numbers] .
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    Using the app 
    						
    							5Open the options menu (see  “Displaying the options menu”, Page 35).
    6 Tap  [Delete All]  ®  [OK] .
    Sound settings
    You can change various settings related to how your mobile device behaves when landline calls and
    intercom calls are received.
    1 From the  [Home Network]  app home screen, tap  [Settings].
    2 Tap  [Telephone Settings] .
    3 Change the settings as desired.
    – [Ringtone]  setting
    This setting determines the ring tone heard when your mobile device rings for a landline call.
    – [Intercom Ringtone]  setting
    This setting determines the ring tone heard when your mobile device rings for an intercom call.
    – [Vibrate]  setting (iPhone, iPad only)
    This setting determines whether your mobile device vibrates when landline calls and intercom calls
    are received.
    Note:
    R This setting has no effect if your mobile device’s vibration feature is disabled.
    R This setting has no effect if your mobile device does not support a vibration feature.
    – [Keypad Tones]  setting (iPhone, iPad only)
    This setting determines whether key tones are heard when you dial phone numbers.
    – [Mobile Device Volume]  setting (Android devices only)
    Allows you to adjust the volume of your mobile device’s microphone, which determines the volume
    of your voice that is heard by the other party when talking on a landline call, and your mobile
    device’s speaker, which determines the volume of the other party that is heard on your mobile
    device.
    App behavior settings
    These settings determine how the app functions for landline calls.
    1 From the  [Home Network]  app home screen, tap  [Settings].
    2 Tap  [Telephone Settings] .
    3 Change the settings as desired.
    – [Out of Range Alert]  setting
    This setting determines whether an alert tone is heard when the wireless signal between your
    mobile device and wireless router becomes weak while talking on a landline call. When this tone is
    heard, voice quality may become poor; move closer to your wireless router.
    – [Landline Call Handling]  setting
    If you are talking on a landline call and then receive and answer a call on your mobile device, this
    setting determines how the landline call will be handled.
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    Using the app 
    						
    							Voicemail settings
    Clearing the “new voicemail” notification
    If the “new voicemail” notification remains displayed even if you have no new landline voicemail
    messages, use this feature to clear the notification.
    1 From the  [Home Network]  app home screen, tap  [Settings].
    2 Tap  [Telephone Settings] .
    3 Tap  [Remove Voicemail Notification]  ®  [Yes] .
    Voicemail tone detection (certain models only) *1
    This feature is used to display “new voicemail” notifications. Turn this feature on if you use your landline
    phone service provider’s voicemail service ( “Voicemail support”, Page 83).
    1 From the  [Home Network]  app home screen, tap  [Settings].
    2 Tap  [Telephone Settings] .
    3 Tap  [VM Tone Detect] .
    4 Select the desired setting and then tap  [OK].
    *1 This feature is available for the following hub model numbers. – KX-HNB600
    – KX-HNB600C
    – KX-HNB600ME
    First ring setting (certain models only) *1
    This setting determines whether the first ring is heard when a landline call is received. If your landline has
    Caller ID service and you do not want your mobile devices and cordless handsets to ring before caller
    information is received, turn this setting off. Note that you can only remove the first ring if the system
    rings 2 times or more by default, which depends on your landline phone service.
    1 From the  [Home Network]  app home screen, tap  [Settings].
    2 Tap  [Telephone Settings] .
    R The next step varies depending on the hub’s model number.
    3 KX-HNB600, KX-HNB600C, KX-HNB600LC, KX-HNB600ME
    Tap  [Call Block] , and then slide the  [First Ring] switch to the desired position.
    R This setting only applies when there are phone numbers saved in the blocked caller list.
    All other hub model numbers
    Tap  [First Ring] , select the desired setting, and then tap  [OK].
    Model information
    *1 This feature is NOT available for the following hub model numbers. – KX-HNB600FR
    Hub PIN setting (certain models only) *1
    The hub PIN is required when using a cordless handset to perform certain operations. You can change
    this PIN if desired.
    1 From the  [Home Network]  app home screen, tap  [Settings].
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    Using the app 
    						
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