Panasonic Home Network System Kx Hn Users Guide

Note:
R You cannot delete the wireless access point that your mobile device is currently connected to.
[Port Forwarding] settings
These settings are only required if you need to configure your wireless router’s port forwarding feature in
order to access the hub while away from home.
Important:
R In order to use this feature, you must first configure the hub to use a static IP address ( “Changing IP
settings”, Page 100).
1 From the  [Home Network]  app home screen, tap  [Settings].
2 Tap  [Wi-Fi Settings]...

Storing your security service account number (certain
models only) *1
You can store your account number in the hub and integrate the hub with your security service.
1 From the  [Home Network]  app home screen, tap  [Settings].
2 Tap  [Order Number] .
3 Enter your account number and then tap  [OK].
Note:
R When you store your account number, settings for the alert by phone call feature ( “Alert by phone
call”, Page 47) are changed automatically, as follows.
– Alert by phone call is automatically enabled...

1From the  [Home Network]  app home screen, open the options menu (see  “Displaying the options
menu”, Page 35).
2 Tap  [Deregistration from Hub]  ®  [OK] .
Resetting the hub’s settings
1 From the  [Home Network]  app home screen, tap  [Settings].
2 Tap  [Reset Hub] .
3 Select the desired feature.
– [Reset All Settings] : Resets all hub settings, including Wi-Fi settings.
– [Reset Hub Settings] : Resets all hub settings except Wi-Fi settings.
– [Reset Wi-Fi Settings] : Resets Wi-Fi settings only.
4...

Open source software information
R Parts of this product use open source software supplied based on the relevant conditions of the Free
Software Foundation’s GPL and/or LGPL and other conditions. Please read all license information and
copyright notices related to the open source software used by this product. This information is
available at the following web page:
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At...

If you experience any trouble while using the system, the following information will solve most problems.
If the trouble persists, refer to the appropriate section in this chapter according to the trouble you are
experiencing.
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Power
Use these steps to make sure that each of your system devices are receiving power.
1 Make...

3Make sure your devices are registered to the hub. Register them if they are not ( “Registering
devices”, Page 92).
→ Cameras
Check the camera list ( “Viewing the camera list”, Page 57). If a camera is displayed in the camera
list, it is registered; if it is not displayed, it is not registered.
→ Sensors
Press the sensor’s registration button. If the sensor’s LED indicator lights in red or green, the
sensor is registered; if it blinks in red, the sensor is not registered.
→ Sirens
If the siren’s LED...

→ Deregister your mobile device ( “Deregistering devices”, Page 92) and register it again ( “Registeringother mobile devices to the hub”, Page 28).
[The hub is not responding. Use another handset to cancel the registration.] is displayed
Error code: E2-04
R There was a problem when deregistering your mobile device.
→ Use a cordless handset or another mobile device to deregister the mobile device from the hub.
[The hub is not responding.] is displayed
Error code: E3-01
R There is a communication problem....

RIf you continue to have trouble performing initial setup, you may be able to configure the hub’s Wi-Fi
settings using the WPS feature of your wireless router.
→ See  “Configuring the hub using your wireless router’s WPS feature”, Page 108.
Configuring the hub using your wireless router’s WPS feature
If you continue to have trouble performing initial setup, you may be able to configure the hub’s Wi-Fi
settings using the WPS feature of your wireless router.
Note:
R This procedure requires a wireless...

→ If you pause for too long while operating certain features, the system will cancel the operation sothat other users can access the system. Try again.
[Deregistered by other user] is displayed
R Another user deregistered your mobile device.
→ Register your mobile device to the hub again ( “Registering other mobile devices to the hub”, Page 28).
[The hub is not responding.] is displayed
R The hub is not turned on.
→ Make sure the hub is connected to a power outlet.
R The hub’s firmware is being updated....

→ Adjust the date and time setting ( “[Time Adjustment] setting”, Page 98).
Sometimes I cannot access the system while at home
R There is too much traffic on your home network.
→ Wait for network traffic to decrease.
→ Refer to the operating instructions included with your wireless router for other possible solutions.
R Your mobile device is discovering too many nearby wireless networks.
→ Move your mobile device closer to your wireless router.
R Your mobile device has too many wireless networks stored...