Panasonic Home Network System Digital Cordless Handset Kx Hnh100 Operating Instructions

							Answering system
T
he answering system can answer and record
calls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting  “Greeting only ” as the recording
time setting (page 36).
Important:
R Make sure the unit’s date and time setting
is correct. The time setting of the system is
configured with the date and time of the
mobile device registerd to the hub. For
more information, refer to the System Setup
Guide of the hub. Memory capacity (including your
g

reeting message)
The total recording capacity is about 38
minutes. A maximum of 64 messages can be
recorded.
Note:
R When message memory becomes full:
–“Messages full ” is shown on the
handset display.
– If you use the pre-recorded greeting message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
– If you recorded your own greeting message, the same message is still
announced to callers even though their
messages are not recorded. Activating the answering
s
 ystem
You must activate the answering system
before you can use it. The answering system
is disabled by default.
1 MMENU N#343
2 Mb N: Select the desired setting.  a
M SAVE N 3
MO
FF N Turning the answering system
o
 n/off
The answering system will not answer calls
while it is turned off.
1 To turn on:
MMENU N#327
R If the answering system is not
activated, the unit prompt you to
activate the answering system
(page 31).
To turn off:
M MENU N#328
2 MOFF N
Note:
R When the answering system is turned on,  is displayed.
Greeting message
W
 hen the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message Recording y

our greeting message
1 MMENU N#302
2 Mb N:  “Yes ” a  M SELECT N
3 After a beep sounds, hold the handset
about 20 cm (8 inches) away and speak
clearly into the microphone (2 minutes
max.).
4 Press  MSTOP N to stop recording.  a
M OFF N Using a pre-recorded greeting
m

essage
The unit provides 2 pre-recorded greeting
messages:
– If you reset to pre-recorded greeting or do not record your own greeting message, the
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							unit plays a pre-recorded greeting asking
c
allers to leave a message.
– If the message recording time (page 36) is set to  “Greeting only ”, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again. Resetting to a pre-recorded greeting
m

essage
If you want to use a pre-recorded greeting
message once you record your own greeting
message, your own recorded greeting
message is erased.
1 MMENU N#304
2 MYES N a  M OFF N Playing back the greeting
m

essage
1 MMENU N#303
2 To exit, press  MOFF N. Listening to messages
W
 hen new messages have been recorded,
“ New message ” is displayed.
1 To listen to new messages:
MMENU N#323
To listen to all messages:
M MENU N#324
2 When finished, press  MOFF N.
Note:
R To switch to the receiver, press  M N
.
R Y

ou can also use the  MPLAY N soft key, if
displayed, to play new messages. Operating the answering system
M
M

ENU N a  M b N:  “Answering device ” a
M SELECT NKey Operation
M D N 
or  MC N Adjust the receiver/speaker
v
olume (during playback) Key Operation
1  
or  MF N Repeat message (during
p
layback) *1
2  
or  ME N Skip message (during
p
layback)
3 Enter the “S
 ettings” menu
4 Play new messages
5 Play all messages
6 Play greeting message
76 Record greeting message
8 Turn answering system on
M P
AUSE N
Pause message * 2
9  
or
MSTOP N Stop recording
S
top playback
0 Turn answering system off
*4 *
 3
Erase currently playing
m
essage
*5 Erase all messages
*6 Reset to a pre-recorded
g

reeting message *1 If pressed within the first 5 seconds of a
m
 essage, the previous message is
played.
*2 To resume playback: Mb N:  “Playback ” a  M SELECT N
*3 You can also erase as follows: MPAUSE N a  M b N:  “Erase ” a
M SELECT N a  M b N:  “Yes ” a  M SELECT N Rewinding the message
P

ress and hold  MF N until the unit plays the
desired part of the message.
R During rewinding, the handset makes a
continuous beeping sound. Rewinding
speed may vary depending on the recorded
message.
R At the beginning of the message, the unit
plays the message at normal speed. Fast-forwarding the message
P

ress and hold  ME N until the unit plays the
desired part of the message.
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							R
During fast-forwarding, the handset makes
a continuous beeping sound.
Fast-forwarding speed may vary depending
on the recorded message.
R Even if you press and hold  ME N when the
end of this message is played, the next
message is played at normal speed. Calling back (Caller ID subscribers
o

nly)
1 Press  MPAUSE N during playback.
2 Mb N:  “Call back ” a  M SELECT N
n Editing the number before calling back
1 Press  MPAUSE N during playback.
2 Mb N:  “Edit & Call ” a  M SELECT N
3 Press  MEDIT N repeatedly until the
phone number is shown in the desired
format (page 14).  a M N
Erasing all messages
1
MM

ENUN#325
2 Mb N:  “Yes ” a  M SELECT N a  M OFF N Advanced new message
a
 lerting features Audible message alert
T

his feature allows the hub to beep to inform
you of a new message arrival when new
messages are recorded. The hub beeps 2
times every minute until you listen to the
messages, if the  “Hub beep ” setting is
turned on. The default setting is  “Off ”.
1 MMENU N#339
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N New message alert by a call
T

his feature allows you to receive a
notification by phone when new messages are
recorded. The hub calls a phone number you specify. You can then operate the answering
s

ystem remotely to listen to the new message.
To use this feature, you must:
– store a phone number to which the unit makes the call to.
– turn on the new message alert setting.
After you answer the new message alert call,
you can listen to messages from that call
(page 34).
Important:
R A new message alert is stopped 1 minute
after the unit starts to call. The unit will not
retry the call even if the call is not answered. Storing a phone number to which the
u

nit makes an alert call
n From the phonebook:
1 MMENU N#338
2 Mb N:  “Notification to ” a
M SELECT N a  M ADD N
3 Mb N:  “Phonebook ” a  M SELECT N
4 Mb N: Select the desired phonebook
entry.  a M SAVE N a  M OFF N
n By entering a phone number:
1 MMENU N#338
2 Mb N:  “Notification to ” a
M SELECT N a  M ADD N
3 Mb N:  “Manual ” a  M SELECT N
4 Enter the desired name (16 characters
max.).  a M OK N
5 Enter the desired number (24 digits
max.).  a M OK N a  M SELECT N a
M OFF N Turning on/off the new message alert
s

etting
1 MMENU N#338
2 Mb N:  “On/Off ” a  M SELECT N
3 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N Editing the set phone number
1
MM

ENUN#338
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							2
Mb N:  “ N otification to ” a  M SELECT N
3 MMENU N a  M b N:  “Edit ” a  M SELECT N
4 Edit the name if necessary (16 characters
max.).  a M OK N
5 Edit the phone number if necessary (24
digits max.).  a M OK N a  M SELECT N a
M OFF N Erasing the set phone number
1
MM

ENUN#338
2 Mb N:  “ Notification to ” a  M SELECT N
3 MMENU N a  M b N:  “Erase ” a  M SELECT N
4 Mb N:  “Yes ” a  M SELECT N a  M OFF N
R The new message alert setting is
turned off. Activating/inactivating the remote
a

ccess code to play messages
If you activate this feature, you must enter the
remote access code (page 34) to play the
new message from the new message alert
call. This is so that unauthorized parties
cannot listen to your messages. The default
setting is  “Inactivate ”.
– “Inactivate ”: You can listen to the
message by pressing  4 to play new
messages (without entering the remote
access code).
– “Activate ”: You must enter your remote
access code and then press  4 to play new
message.
1 MMENU N#338
2 Mb N:  “Remote code ” a  M SELECT N
3 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N Listening to messages
A

fter you answer the new message alert, you
can listen to the messages as follows.
n When the remote access code is set to
“Inactivate ”:
Press  4 to play the new message during
the announcement. n
W
hen the remote access code is set to
“Activate ”:
1 Enter the remote access code
(page 34) during the announcement.
2 Press  4 to play the new message.
Note:
R Within 10 seconds after listening to new
messages, you can press  #9 during the
call to turn off the new message alert by a
call feature.
R Even if the unit makes a new message alert
call, the handset redial list does not show
the record. Remote operation
U
 sing a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations. Remote access code
A
  3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorized
parties from listening to your messages
remotely. The default setting is  “111 ”.
Important:
R To prevent unauthorized access to this
product, we recommend that you regularly
change the remote code.
1 MMENU N#306
2 Enter the desired 3-digit remote access
code.
3 MSAVE N a  M OFF N Deactivating remote operation
P

ress  * in step 2 on “Remote access code”,
page 34.
R The entered remote access code is deleted.
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							Using the answering system
r emotely
1 Dial your phone number from a
touch-tone phone.
2 After the greeting message starts, enter
your remote access code.
3 Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 35).
4 When finished, hang up. Voice guidance
n
W

hen the English voice guidance is
selected
During remote operation, the unit’s voice
guidance starts and prompts you to press
1  to perform a specific operation, or press
2  to listen to more available operations.
n When the Spanish voice guidance is
selected
To start the voice guidance, press  9. The
voice guidance announces the available
remote commands (page 35).
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call. Remote commands
Y

ou can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you. Key Operation
1 Repeat message (during
p

layback) *1
2 Skip message (during playback)
4 Play new messages
5 Play all messages
9 Stop playback *
 2
Start voice guidance *3
0 Turn answering system off
*4 Erase currently playing message Key Operation
*5 Erase all messages
*# End remote operation
(
 or hang up) *1 If pressed within the first 5 seconds of a
m
 essage, the previous message is
played.
*2 For English voice guidance only
*3 For Spanish voice guidance only Turning on the answering system
r

emotely
Important:
R The answering system must be activated
(page 31) in order to turn it on remotely.
1 Dial your phone number from a
touch-tone phone.
2 Let the phone ring 15 times.
RA long beep is heard.
3 Enter your remote access code within 10
seconds after the long beep.
RThe greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 34). Answering system settings
Call screening
W
 hile a caller is leaving a message, you can
listen to the call through the handset’s speaker.
To adjust the speaker volume, press  MD N or
M C N repeatedly.
You can answer the call by pressing  M N
 
on
the handset.
Call screening can be set for each handset.
The default setting is  “On ”.
1 MMENU N#310
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
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							Number of rings before the unit
a nswers a call
You can change the number of times the
phone rings  “Ring count ” before the unit
answers calls. You can select 2 to 7 rings, or
“ Toll saver ”.
The default setting is  “4 rings ”.
“ Toll saver ”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 35), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
1 MMENU N#211
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N For voice mail service subscribers
I
 f you subscribe to a flat-rate service package
that includes Caller ID, call waiting, voice mail,
and unlimited local/regional/long distance
calls, please note the following:
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 31).
R To use this unit’s answering system rather
than the voice mail service provided by
your service provider/telephone company,
please contact your service provider/
telephone company to deactivate your
voice mail service.
If your service provider/telephone company
cannot do this:
– Set this unit’s  “Ring count ” setting so
that this unit’s answering system
answers calls before the voice mail
service of your service provider/
telephone company does. It is necessary
to check the number of rings required to
activate the voice mail service provided
by your service provider/telephone
company before changing this setting.
– Change the number of rings of the voice mail service so that the answering system can answer the call first. To do
s

o, contact your service provider/
telephone company. Caller’s recording time
Y
 ou can change the maximum message
recording time allowed for each caller. The
default setting is  “3 min ”.
1 MMENU N#305
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N Selecting “
G
 reeting only ”
You can select  “Greeting only ” which sets
the unit to announce a greeting message to
callers but not record messages.
Select  “Greeting only ” in step 2 on
“Caller’s recording time”, page 36.
Note:
R When you select  “Greeting only ”:
– If you do not record your own message, the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the greeting-only message asking callers to
call again later (page 31).
36 For assistance, please visit www.panasonic.com/supportAnswering System
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							Home Network System
i ntegration
If you have other devices registered to the
hub, such as cameras, sensors, and smart
plugs, you can use the handset as an
integrated part of the Home Network System.
Specifically, you can use the handset to:
– arm and disarm the system’s security features (page 37).
– receive notifications when the sensors are triggered.
– display the status of each sensor (page 38).
– turn smart plugs on and off (page 39). Security features
Y
 ou can use the handset to arm and disarm
the system’s security features. If the system’s
sensors are triggered when the system is
armed, such as when motion is detected or
when a door or window is opened:
– the handset and hub sound an alert.
– the handset displays information about the detection.
– the handset announces the detection. (Talking notification feature; page 38)
– the hub LED indicator blinks in red.
– the  M N
 
button on the handset blinks.
Additional features and settings are available
when using the Home Network app
(page 39). Arming and disarming the
s
 ystem
The security system has 3 modes.
– “At Home ”: Door and window sensors are
armed. *1
– “Away ”: All sensor devices are armed. *1
– “Disarm ”: All sensor devices are disarmed.
R The hub LED indicator lights in red when
the security mode is set to  “At Home ” or
“ Away ”. *1 Default settings. These settings can be
c
 hanged when using the Home Network
app. For more information, refer to the
User’s Guide (page 40).
n  To arm the system:
1 M N
2 Mb N:

 Select  “At Home ” or  “Away ”.  a
M SELECT N
R If the system is indicating that it has
been triggered (such as when the alert
is sounding), the mode cannot be
changed to  “At Home ” and  “Away ”.
3 Enter the password if prompted.  a M OK N
R If you have not change the PIN from
the default PIN, the handset will
prompt you to change it (page 38).
R When you select  “Away ”, you need to
press  MOK N to activate the mode. The
hub sounds an alert for 3 minutes; this
gives you time to leave home before
the sensors can be triggered (Exit
delay time). The sensors will be armed
when the alert stops.
Note:
R If the system detects that a window or door
is still open when you arm the security
system, the handset will notify you. Close
the window or door and then press  MOK N.
n  To disarm the system:
1 MDISARM N
2 Mb N:  “Disarm ” a  M SELECT N
3 Enter the password.  a M OK N
Note:
R By default, after door sensors and motion
sensors make a detection, the system gives
you 3 minutes to disarm the system (Entry
delay time). During this time, the entry
delay alert will sound. If you do not disarm
the system in time, the sensors are
triggered and the security alert sounds. Stopping the alert
W

hen a sensor is triggered, the hub and
handset sound an alert. Use the following
procedure to stop the alert.
1 Press  MSTOP N or  MOFF N.
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							2
Enter the password.  a M OK N
Note:
R By pressing  MDISARM N, you can disarm the
security system and stop the alert. See
“Arming and disarming the system”,
page 37. Displaying sensor status
T
 he status of each sensor device is shown on
the handset.
1 MMENU N#801
2 Mb N: Select  “All locations ” or the
area in which the desired sensor devices
belong to.  a M SELECT N
3 Mb N: Select the desired sensor.
R Press  MREFRESH N to refresh the
displayed information. Talking notification feature
T
 his feature allows you to get information
about a triggered sensor without looking at the
display. When a sensor is triggered, the
handset can announce the location of the
sensor detected, the sensor name, and the
type of detection. The announcement is heard
before the alert sounds. The default setting is
“ On ”.
1 MMENU N#809
2 Mb N: Select the desired setting.  a
M SAVE N
3 MOFF N Alert volume
Y
 ou can adjust the alert volume heard during
At Home mode and Away mode.
– “Alert volume ”: The volume of the alert
that sounds when the system is not
disarmed within the entry delay time
(page 37).
– “Entry alert volume ”: The volume of
the alert that sounds during the entry delay
time (page 37).
– “Exit alert volume ”: The volume of
alert that sounds during exit delay time
(page 37). n
 
Changing alert volume
1 For handset:
MMENU N#803  (At Home) or
M MENU N#804  (Away)
For hub:
M MENU N#*803  (At Home) or
M MENU N#*804  (Away)
2 Mb N: Select the desired setting.  a
M SAVE N
3 MOFF N
n  Changing entry alert volume
1 For handset:
MMENU N#808  (At Home) or
M MENU N#807  (Away)
For hub:
M MENU N#*808  (At Home) or
M MENU N#*807  (Away)
2 Mb N: Select the desired setting.  a
M SAVE N
3 MOFF N
n  Changing exit alert volume
1 For hub:
MMENU N#805  (Away)
2 Mb N: Select the desired setting.  a
M SAVE N
3 MOFF N Setting/changing the disarm PIN
Y
 ou must enter the disarm PIN in order to
disarm the security system. The default PIN is
“ 0000 ”. We recommend changing the disarm
PIN.
Important:
R When you change the disarm PIN, please
make note of the new PIN. The unit will not
reveal the PIN to you. If you forget the PIN,
contact an authorized service center.
1 MMENU N#810
2 Enter the current disarm PIN (4-8 digits).
a M OK N
R Skip this step when setting the disarm
PIN for the first time.
3 Enter the new disarm PIN (4-8 digits).  a
M OK N
4 Re-enter the new disarm PIN.  a M SAVE N
38 For assistance, please visit www.panasonic.com/supportHome Network System Integration
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							5
MOFF NSmart plug features
S

mart plugs (KX-HNA101) allow you to use
the handset to turn electric devices on and off.
Smart plugs also feature an overcurrent
sensor that automatically shuts off the electric
device if an overcurrent is detected. Turning smart plug on and off
T
 here are 3 ways to turn smart plugs on and
off.
– All smart plugs can be turned on or off at once.
– All smart plugs in a selected area can be turned on or off at once.
– Individual smart plugs can be turned on or off.
Turning multiple plugs on or off
1 MMENU N#802
2 To turn all smart plugs on or off:
Mb N:  “All locations ” a  M SELECT N
To turn all smart plugs in a selected
area on or off:
M b N: Select the desired area.  a
M SELECT N
3 Mb N: Select  “All Smart Plugs On ” or
“ All Smart Plugs Off ”.  a
M SELECT N
Note:
R The status of smart plugs may fail to
change. In this case, an error message
indicating the number of the smart plugs
that have not changed is displayed. To
confirm the status, see “Displaying smart
plug status”, page 39.
Turning an individual smart plug on or off
1 MMENU N#802
2 Mb N: Select the desired area.  a
M SELECT N
3 Mb N:  “Smart Plug status ” a
M SELECT N
4 Mb N: Select the desired smart plug. 5
P
ress  MON N or  MOFF N (Softkey). Displaying smart plug status
1 MM

ENUN#802
2 Mb N: Select the desired area.  a
M SELECT N
3 Mb N:  “Smart Plug status ” a
M SELECT N
4 Mb N: Select the desired smart plug. Home N
etwork app features
Some of the features that are available when
using the Home Network app are listed below.
For more information, refer to the User’s
Guide (page 40).
– Phone features
Make and receive calls, listen to answering
system messages, check call logs, etc.
– Camera monitoring
Watch live images from your cameras,
even when away from home.
– Security features
Receive notifications when the security
system is triggered.
– Home control
Configure the system to record camera
images, turn on smart plugs, or call a
preprogrammed phone number when a
sensor is triggered. Downloading the Home Network
a
 pp
Download information is available at the web
page listed below. www.panasonic.net/pcc/support/tel/
h

omenetwork/
For assistance, please visit www.panasonic.com/support 39Home Network System Integration
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							Accessing t
he User’s Guide
The User’s Guide is a collection of online
documentation that helps you get the most out
of the Home Network app.
1 iPhone ®
/iPad ®
Tap   in the app’s home screen.
A

ndroid™ devices
Tap   or press your mobile device’s
m

enu button in the app’s home screen.
2 Tap [User’s Guide] .
Note:
R You can also access the User’s Guide at
the web page listed below. www.panasonic.net/pcc/support/tel/
h

omenetwork/manual/
40 For assistance, please visit www.panasonic.com/supportHome Network System Integration
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