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Panasonic Hd Wwe1.0 Operating Instructions

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Page 121

121
HD Writer WE
Other
Troubleshooting
Display/playback
Symptom Corrective Action
Motion picture cannot be displayed. 
 
●You can only display motion pictures recorded using this unit or motion pictures recorded 
using this software.
 
●Motion pictures that have been edited using other equipment or software cannot be 
processed, even if they were originally recorded using this unit.
Can be displayed in Thumbnail mode 
but cannot be displayed in the Playback 
window. The supported maximum size is...

Page 122

122
HD Writer WE
Other
Troubleshooting
Symptom Corrective Action
Videos do not play back properly.
 
●Close any other software that is running. 
●Update the device driver for the sound card or video card. 
●Videos played may have frame drops, color-dulling or a jerky effect depending on the 
[Windows Aero] functions of Windows Vista® or Windows® 7, the environment of the PC 
in use or the videos themselves. Also, there may be noise in the sound or videos may not 
be played back smoothly at the point...

Page 123

123
HD Writer WE
Other
Troubleshooting
Symptom Corrective Action
A disc you have created cannot be 
played in other equipment.Discs created using this software are recorded as computer data and can only be used on 
computers.
Connection/Copy to PC
Symptom
Corrective Action
If other software is already running, this 
software does not start up automatically 
when the unit is connected.Other programs may prevent this software’s automatic start-up function from operating correctly 
when the unit is...

Page 124

124
HD Writer WE
Other
Troubleshooting
Editing
Symptom Corrective Action
Videos cannot be edited.Only video (motion pictures or still pictures) stored on the computer can be edited or copied to 
media. Copy video stored on other media to your computer before use.
Cannot perform motion picture editing 
correctly.
 
●Check the operating environment  (→8, 9) . If your PC environment doesn’t meet the 
recommended specification, this software may not operate correctly .
 
●Try updating the video card device...

Page 125

125
HD Writer WE
Other
Troubleshooting
Symptom Corrective Action
Error occurs while data are being 
recorded.Consider the following as factors for this problem:
 
●The media is not supported. (For a list of supported media:  →11 ) 
●When recording on SD cards, the cards must be formatted with a file system compatible with 
this software.
   Format the microSD memory card and microSDHC memory card in this unit. T o 
format other types of SD cards, use compatible devices.
 
●There may be a compatibility...

Page 126

126
HD Writer WE
Other
Troubleshooting
Symptom Corrective Action
Error occurs while data are being 
recorded. (Continued)
 
●Multiple peripherals may be connected to the computer.    Disconnect SD card readers/writers and other USB devices and confirm that they 
function properly (particularly if you are using an external drive for recording).   
However, do not connect or disconnect these devices during recording.
 
●The unit, optical drives, hard disk drives, or SD card adapters may be connected via...

Page 127

127
HD Writer WE
Troubleshooting
Other
Other
Symptom Corrective Action
Cannot upload to YouTube/Facebook.Check whether the login information (email address, user name or password) is correct.
Check whether the computer is connected to the Internet.
Check whether resident software such as an antivirus or firewall is blocking access to 
YouTube/
Facebook.
Also check the corrective actions on the YouTube/Facebook website.
Cannot play a playlist that has been 
uploaded to YouTube. Confirm that the motion...

Page 128

128
HD Writer WE
Other
Trademark and License Information
 ●Microsoft, Windows, Windows Vista, Windows Media, DirectX, DirectDraw and DirectSound are either registered trademarks or trademarks of 
Microsoft Corporation in the United States and/or other countries.
 ●IBM and PC/AT are registered trademarks of International Business Machines Corporation of the U.S. ●Intel, Pentium, Celeron and Intel Core are trademarks of Intel Corporation in the U.S. and/or other countries. ●SD Logo is a trademark of...
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