Panasonic Free-To-Guest Management Appliance Fma101 Operating Manual
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11 5. Use the Channel Select drop-down list to select the channel range to configure. Note: Up to 100 channels can be configured in the FTG Basic platform, but only 20 channels can be viewed or configured at a time. 6. Select the Go button to display the selected channel range. 7. Add the FTG channels to the lineup. Select the appropriate tuning type from the Tuning Type drop-down list. Type the analog modulator in the Analog Mod field, if applicable. Type the digital modulator in the Digital Mod field, if applicable. Type the digital stream in the Digital Stream field, if applicable. Type the FTG channel’s OSD (On Screen Display) in the OSD field. o The OSD and Call Letters fields (combined) can have a max of 17 characters (including spaces). o If a channel has both OSD and Call Letters, they will be separated by a dash (-) on the TV’s OSD. Note: The dash will count as one of the 17 characters that can be used. Type the station’s call letters in the Call Letters field. Select Enabled from the State drop-down list. Repeat the steps above for each additional FTG channel listed on the page.
12 Refer to the following example of a completed Channel Lineup Configuration screen. 8. Select the Save Configuration button after all the FTG channels on the page have been configured. Warning: The Save Configuration button must be selected before configuring or editing the channel lineup for a different channel range! If the Save Configuration button is not selected before configuring a different page of channels, the channel configurations for that page will be lost! 9. Repeat the channel configuration steps for another channel range until all FTG channels are configured. 10. Type the first channel the TV should access when it is powered on in the Startup Channel field. Notes: If the Startup Channel is disabled, the lowest enabled channel will default as the new Startup Channel. Auxiliary channels should not be configured as the Startup Channel.
13 11. Select the Save Configuration button. 12. Wait for the page to reload. 13. Select the View Channel Lineup link to return to the Current Channel Lineup screen. CONFIGURE THE AUXILIARY INPUT CHANNELS IN THE CHANNEL LINEUP Complete the following steps to configure the auxiliary input channels in the FMA-101 channel lineup. Warning: Configuration of the auxiliary input channel is an optional contracted service provided by LodgeNet! Hotels interested in this service must contact LodgeNet to request auxiliary channel input configurations. 1. Select the Configure Channel Lineup link. A login screen will display. 2. Type panasonic in the User name field. 3. Type blan in the Password field. 4. Select the OK button. The Channel Lineup Configuration screen will display. 5. Add the auxiliary input channel to the lineup. Select Digital Only from the Tuning Type drop-down list. Type 254 in the Digital Mod field. Type the digital stream in the Digital Stream field. Refer to the following table for a list of input sources and the corresponding digital streams. Input Source Digital Stream Composite 1 1 Composite 2 33 S-Video 1 2 S-Video 2 34 Component 1 3 Component 2 35 VGA 1 4 VGA 2 36 DVI/HDMI 1 5 DVI/HDMI 2 37 DVI/HDMI 3 69 Type the auxiliary channel’s OSD (On Screen Display) in the OSD field. Note: The OSD field supports up to 17 characters (including spaces). Select Enabled from the State drop-down list. Repeat the steps above for each additional auxiliary input channel. 6. Select the Save Configuration button after all the auxiliary input channels have been configured.
14 CONNECT THE FMA-101 TO THE HOTEL’S DISTRIBUTION NETWORK Complete the following steps to connect the FMA-101 to the hotel’s coaxial distribution network and Internet connection. 1. Mount a 6ELP-50 or 6MLP-50 low pass filter to the FTG rack. 2. Connect a coaxial cable from the RF OUT connector on the FMA-101 to the low pass filter. 3. Terminate the RF IN port on the FMA-101. 4. Connect a coaxial cable from the low pass filter to an input port on the FTG rack combiner. 5. Connect an Ethernet straight-through cable from the FMA-101 Ethernet port to the hotel’s Internet connection or network, if available. 6. Use a Sencore SLM-1456 meter to balance the FMA-101 forward signal with the FTG channels installed in the FTG Basic platform. Note: The FMA-101 outputs a forward signal at 50.5 MHz, the same forward signal frequency as a KSR. 7. Verify the forward signal is between 3 dB and 10 dB in the guest rooms.
15 FMA-101 TROUBLESHOOTING PROCEDURES TROUBLESHOOT THE FMA-101 The following table contains general FTG Basic issues and solutions related to the FMA-101 and the FTG Basic platform. FMA-101 Troubleshooting Issue Solution(s) The OSD/Call letters do not display in the guest room(s). If the issue affects all rooms: o Verify the FMA-101 is properly configured. o Verify the FMA-101 is balanced flat with the rest of the FTG Basic platform. If the issue is restricted to a single room: o Wait for the FMA-101 to re-broadcast the channel lineup and re- test. Note: The amount of time it takes to re-broadcast the channel lineup is determined by the rate setting that was entered during the date and time configuration. o Check the coaxial connections and signal levels in the room. o Replace the terminal. The date/time is incorrect. Reconfigure the Date and Time Configuration in the FMA-101 software interface. The laptop/tablet cannot access the FMA-101 interface Verify the laptop/tablet settings are properly configured. Verify the Ethernet crossover cable is in good condition and connected properly. Ping the FMA-101 IP address (10.20.1.128). If the FMA-101 does not respond, replace the FMA-101. RESET THE CHANNEL LINEUP The reset channel lineup function enables technicians to reset or clear all configured channels from the FMA-101 channel lineup. This function may be used - but is not required - when a significant number of channels require reconfiguration. Complete the following steps to reset the channel lineup. 1. Connect an Ethernet (crossover) cable between the laptop/tablet’s Ethernet port and the FMA-101’s Ethernet port. Tip: The laptop/tablet’s network settings must be on the same subnet as the FMA-101. 2. Launch the laptop/tablet web browser. 3. Type http://10.20.1.128 in the browser’s address bar and press . The Current Channel Lineup screen will display. 4. Select the Configure Channel Lineup link. A login screen will appear. 5. Type panasonic in the User name field. 6. Type blan in the Password field.
16 7. Select the OK button. 8. Select the Reset Channel Lineup link at the bottom of the screen. 9. Select the Reset Configuration check box. 10. Select the Save Configuration button. 11. Wait for the check mark in the Reset Configuration check box to disappear, indicating that all channels have been removed from the channel lineup. 12. Reconfigure the channel lineup.