Panasonic Extension Unit Wj Hde400 Installation Guide

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Attachments     
Troubleshooting
Before requesting service, check the follo wing items. Contact your dealer if the pro blem does not appear here, if the pro blem is not resolved by
these remedies, or if you have any  questions about settings and installation. 
Problems
ProblemCheck item/remedyPage 
Po wer is not turn on.  Make sure that the po
wer plug is firmly connected  to the electric outlet. -
Make sure the provided po wer cord is firmly connected to the equipment. page 12
The [ERROR] indicator lights orange.
Temperature is too high, stop operation 
as soon as possible.  The fan has malfunctioned and stopped. 
Contact a your dealer. 
-
Make sure that nothing is  blocking the vents in front or the fan on the rear.  page 7
The extension unit s internal temperature is too lo w or high. 
Install the product  within the ambient operating temperature.  page 7
W hen the [ERROR] indicator lights orange, the internal temperature may  be
high.
Make sure that dust has not collected on the vents. -
The extension unit is not recognized. Make sure that the connection ca
ble provided is being used.  page 16
Make sure that the connection ca ble is not loose.  page 16
W as the extension unit turned on  before the network disk recorder? 
Re boot the system and turn on the extension unit first.  page 18
If you are using a  breaker or other system to turn on the po wer to the entire
system simultaneously, make sure that al l the devices are connected to the
same po wer source. -
If you are using UPS (uninterrupted power supply), connect  all the devices
to the same UPS. -
HDD is not recognized.
The HDD status indicator does not 
light.Make sure the HDD unit is firmly inserted into the disk slot.
page 23
Have you insert another HDD unit  while the first unit was  being recognized?
Remove the unrecognized HDD unit and try again. page 23
HDD has errors.  -
HDD status indicator lights, but HDD is 
not recognized. Link the HDD from the net
work disk recorder again.  page 23
The [ERROR] indicator lights red. System has errors. 
Contact your dealer. 
-
HDD indicator lights or 
blinks redMake sure that the HDD units are installed in order from HDD 1 to 9.
Surely install the HDD units in order starting 
with HDD 1.page 23
HDD has trou bles in RAID5/RAID6 mode.
The indicator of the first HDD  with error lights, and the indicators of other
HDDs  with errors blink. page 29
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							Troubleshooting
32
Cannot recover data after replacing 
HDDs
(In RAID5/RAID6 mode)  Make sure the HDD unit is firmly inserted into the disk slot.
page 30
The HDD you are trying to recover data from has errors. -
Make sure that capacity of the replaced HDD is not smaller than the original
HDD.
Even if the capacity is the same, the space may  be smaller  by a few percent
if the HDD models are different. All the HDDs must  be the same model.
Also, use a replacement HDD that has e qual or greater capacity than the
original. page 22
HDD indicator lights orange and red 
alternately even though recording or 
play
back is not done. Make sure that data is not recovered in RAID5/RAID6 mode.
page 29
The power cord insulation is damaged. 
The power cord, AC inlet or the power plug is damaged.
If you continue to use it, a fire  or an electric shock may occur.
Unplug the po wer cord immediately, and refer servicing to  qualified service
personnel. -
The power cord, AC inlet or the po
wer 
plug are hot during use.  -
The power cord gets 
warm or hot if bent 
or pulled during use. -
[EXTu ERR INITIAL ERR] is displayed 
on the network disk recorder’s LCD.
u: Unit number Reset to the default and then reconnect the extension unit.
page 20
ProblemCheck item/remedyPage 
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							33
Specifications
●
 General Specifications
●  HDD (Contact your deal er to purchase HDDs.) 
●  Input/output
WJ-HDE400
Po wer source  NTSC model
PAL model: 120 
V AC, 60 Hz
: 220  V - 240  V AC, 50 Hz
Po wer consumption 130  W
Ambient operating 
temperature  +5 ºC to +45 ºC {41 °F - 113 °F}
Ambient operating humidity  5 % - 90 % (non condensing) 
Maximum operating altitude  2 000 m {6 562 feet} a bove sea level 
Dimensions 430 mm (W) x 132 mm (H) x 400 mm (D) {16-15/16  ( W) x 5-3/16  (H) x15-12/16  (D)}
(excluding ru bber feet and projections)
W eight When no HDD exist
W hen 9 HDDs are installed 13.5 k
g {29. 8 lbs}
 20 k g {44.15 l bs}
HDD
type/function  3.5 HDD (Up to 9 HDDs) 
RAID5 mode availa
ble (only when 3 or more HDDs are installed) 
RAID6 mode availa ble (only when 4 or more HDDs are installed) 
External input connector  High-speed serial interface, 1.5 G bps (theoretical value), x1 
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							34Accessories
 Installation Guide (this 
book) ............................................ 1 pc.
 Warranty (Only for NTSC model)  .................................... 1 pc.
The follo wings are for installation:
 wer cord (NTSC model) ............................................... 1 pc.
 wer cord (PAL model) .................................................. 2 pcs.
 Connection ca ble (1 m)  ................................................... 1 pc.
 Key .................................................................................. 2 pcs.
 ble clamp ..................................................................... 2 pcs.
 bel 
* .............................................................................. 1 pc.
 Rack mounting  bracket ..................................................... 2 pcs.
 Rack mounting  bracket fixing scre w................................. 6 pcs.
 Handle for rack mounting  braket ...................................... 2 pcs.
 Handle fixing scre w for rack mounting braket .................. 4 pcs.
 Washer ............................................................................. 4 pcs.
 HDD canister .................................................................... 9 pcs.
 HDD fixing scre w for HDD canister .................................. 54 pcs.
*This la bel is the same one found on the surf ace of this product. Keep it in view when installing this product in the rack.
Standard Accessories
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							35
Memo
HDE400.book 
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							For U.S., Canadian and Puerto Rican fields:
Panasonic System Solutions Company, 
Unit Company of Panasonic Co rporation of North America 
www .panasonic.com/ business/ 
For customer support, call 1. 800.52 8.6747 
Three Panasonic  Way 2H-2, Secaucus, Ne w Jersey 07094 
Panasonic Canada Inc. 
5770 Am bler Drive, Mississauga, 
Ontario, L4 W 2T3 Canada (905)624-5010
http:// www.panasonic.ca 
Panasonic Sales Company 
Division of Panasonic Puerto Rico Inc. 
San Ga briel Industrial Park 65th Infantry Ave. KM. 9.5 
Carolina
P. R .  0 0 9 85( 809)750-4300 For European and other fields:
Matsushita Electric Industrial Co., Ltd.
Osaka, Japan
http://panasonic.net
Importer’s name and address to follo
w EU rules:
Panasonic Testing Centre
Panasonic Services Europe Gm bH
W ins bergring 15, 22525 Ham burg F. R. Germany
© 2008 Matsushita Electric Industrial Co., Ltd. All Rights Reserved.  3TR005551BAA AM040 8-1078
Printed in Japan
Information on Disposal for Users of Waste Electr ical & Electronic Equipment (private households)
This symbol on the products and/or accompanying  documents means that used electrical and electronic products should not be
mixed with general household  waste.
For proper treatment, recovery and recycling, please take these products to designated collection points,  where they will be
accepted on a free of charge  basis. Alternatively, in some countries you may  be a ble to return your products to your local retailer
upon the purchase of an e quivalent new product.
Disposing of this product correctly  will help to save valuable resources and prevent any potential negative effects on human
health and the environment  which could other wise arise from inappropriate  waste handling. Please contact your local authority
for further details of your near est designated collection point.
Penalties may  be applicable for incorrect disposal of this  waste, in accordance with national legislation.
For business users in  the European Union
If you wish to discard electr ical and electronic equipment, please contact your dealer or  supplier for further information.
Information on Disposal in other Countries outside the European Union
This symbol is only valid in the European Union.
If you  wish to discard this pr oduct, please contact your local  authorities or dealer and ask for  the correct method of disposal.
2008
3TR005551BAA
AM0408-1078
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