Panasonic Dmr E500 Operating Instructions Manual

							71
RQT7394
Reference
TV Guide On ScreenTM systemPage
Network
Does the TV Guide On ScreenTM 
system work with analog and digital 
cable TV boxes?≥Yes. The TV Guide On ScreenTM system works with both analog and digital cable TV 
boxes.—
I have relocated, changed my 
television reception system or cable 
TV box etc. How should I redo the 
TV Guide On Screen
TM system 
setup?≥Select “Change system settings” in “SETUP” in the Navigation menu of the TV Guide 
On Screen
TM system. If you select “No, repeat setup process”, you can then access the 
TV Guide On ScreenTM system setup screen. You can also access the setup screen 
from “TV GUIDE Setting” in the SETUP menu.29, 61
Please tell me about the 
downloading of television program 
list data.≥Channel line-up data is transmitted continuously, 24 hours a day–7 days a week.
≥Program information that contains details about each program is usually transmitted 
four times a day, and the cycles last approximately 3 hours. The TV Guide On Screen
TM 
system only requires one transmission a day to maintain up-to-date program listings. 
Because the unit must be turned off in order to receive new information, multiple 
transmissions are conveniently scheduled early to mid-morning and early afternoon 
hours.
—
—
Why doesn’t my favorite program 
have more information in the 
information window or expanded 
information window?≥The hardware that makes TV Guide On Screen
TM system possible is a computer chip 
which has limited storage space. Factors used in determining which programs display 
detailed program information are the number of channels turned “ON” in the CHANNEL 
EDITOR screen and the availability of the descriptions. 
Setting channels that cannot be received to “OFF” in the CHANNEL EDITOR screen 
may increase the amount of information displayed.29
What kind of information might be 
seen in the MESSAGES screen?≥Useful Product Related Information (PRI) such as alerting the user to new features or 
data available through the TV Guide On ScreenTM system. This feature may not be 
active in all viewing areas.
—
Can I record one channel while 
watching another?If you do not connect a cable TV box
≥Yes. Change the television’s input mode to “TV”.
If you connect a cable TV box
≥No. The user cannot watch one program and record another.—
—
If I have a power failure, will I need to 
reset the timer recording programs I 
have already set?≥In most cases the timer recording programs will be saved. However, if an extended 
power failure occurs, it is strongly recommended that you verify the timer recording 
programs that you had previously set. Press [PROG/CHECK] to display the SCHEDULE 
screen.27
I do not want TV Guide On Screen
TM 
system to automatically appear on 
screen.≥Select “Off ” in “Review options” menu, so that TV Guide On ScreenTM system appears 
only when you press [TV GUIDE].29
I do not want to use TV Guide On 
ScreenTM system.
≥Set the unit with “Auto Channel Setting” in the SETUP menu. Note that you can set 
timer recording only manually after you set the unit with “Auto Channel Setting”.65
The router’s LAN port is 
insufficient.≥Commercially available devices can augment the connection port (hub). After 
connecting the router and hub with a commercially available LAN cable the computer 
and this unit should connect through the hub. Please read the hub’s operating 
instructions for further information.10, 11
The screen temporarily freezes.≥This may occur depending on computer and network efficiency. It is most likely when 
using a wireless LAN so a LAN cable is recommended.—
7394en.book  Page 71  Wednesday, March 30, 2005  9:45 AM 
						

							72
RQT7394
Reference
Error messages
On the televisionPage
On the unit’s display
Cannot finish recording 
completely.≥The program was copy-protected.
≥The HDD or disc may be full.—
—
Cannot play.≥You inserted an incompatible disc (Discs recorded in PAL video, etc.).—
Cannot record on the disc.≥The disc may be dirty or scratched.
≥You cannot format a Microdrive or mobile hard disk on this unit.79
—
Please check the disc.
Unable to format.
Cannot play back on this DVD-
Recorder.≥You tried to play a non-compatible image.
≥Turn the unit off and re-insert the card.34
34
Cannot record. Disc is full.≥Create space by erasing any unnecessary titles. [HDD] [RAM] 
(Even if you erase recorded content from the DVD-R, there is no increase in disc space.)
≥Use a new disc.32, 37, 41, 
45, 59
— Cannot record. Maximum 
number of titles exceeded.
Error has occurred. Please 
press ENTER.≥Press [ENTER] to start recovery process. You cannot operate the unit while it is recovering 
(“SELF CHECK” appears on the unit’s display).—
No disc≥The disc may be upside down.—
No folders.≥There is no compatible folder in this unit.21
No PC CARD
No SD CARD
No valid PC card.
No valid SD card.≥The card is not inserted. If this message is displayed with a compatible card already 
inserted, turn off the unit, remove and then re-insert the card.
≥The card inserted is not compatible or the card format does not match.34
21
Not enough space on dubbing 
destination.≥Create space by erasing any unnecessary items.
≥Erase one or more items registered on the transfer (dubbing) list to ensure that the 
“Current capacity” is not exceeded.32, 35, 37, 
41, 44, 45, 
59
49, 55
Please change the disc.
≥There may be a problem with the disc. Press [
						

							73
RQT7394
Reference
Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart 
do not solve the problem, refer to the “Customer Services Directory” on page 80 if you reside in the U.S.A., or refer to the “Product information” on 
page 78 if you reside in Canada.
The following do not indicate a problem with this unit:
PowerPag e
Displays
TV screen and video≥Regular disc rotating sounds.
≥Poor reception due to atmospheric conditions.
≥Image disturbance during search.≥Interruptions in reception due to periodic satellite broadcasting 
breaks.
≥A sound is heard when the HDD goes into SLEEP mode, or 
operations are slow to respond in SLEEP mode.
No power.≥Insert the AC power supply cord securely into a known active AC outlet.7, 8
The unit switches to standby 
mode.≥This is a power saving feature. Change “Off Timer” in the SETUP menu, if you would prefer.
≥One of the unit’s safety devices is activated. Press [POWERÍ/I] on the main unit to turn the 
unit on.61
—
The display is dim.≥Change “Front Display” in the SETUP menu.63
“12:00A” is flashing on the 
unit’s display.≥Set the clock.13
Compared to the actual 
recorded time, the remaining 
time displayed is less.≥The displayed recording/play time is converted from the number of frames at 29.97 frames 
(equal to 0.999 seconds) to one second. There will be a slight difference between the time 
displayed and the actual elapsed time (e.g., actual one-hour elapsed time may display as 
approximately 59 minutes 56 seconds). This does not affect the recording.—
The time recorded on the disc 
and the available time shown 
do not add up.
The play time shown for MP3 
does not agree with the actual 
time.≥Times shown may disagree with actual times.
≥When transferring (dubbing) pictures with little motion, by converting to MPEG4 format, they 
may be transferred (dubbed) within small amount of capacity.
≥When the disc contains still pictures or MPEG4 data, the available recording time is reduced.
≥More disc space than the actual recording time is used after recording or editing the DVD-R 
200 times or more.
≥While searching, the elapsed time may not display correctly.
≥Even if you erase recorded content from the DVD-R, there is no increase in disc space.—
—
—
—
—
—
Television reception worsens 
after connecting the unit.≥This can occur because the signals are being divided between the unit and other equipment. 
It can be solved by using a signal booster, available from audio-visual suppliers.—
Status messages do not 
appear.≥Select “Automatic” in “Status Messages” in the SETUP menu.63
The blue background does not 
appear.≥Select “On” in “Blue Background” in the SETUP menu.63
The 4:3 aspect ratio picture 
expands left and right.
Screen size is wrong.≥Use the television to change the aspect. If your television does not have that function, set 
“Progressive” in the Video menu to “OFF”.
≥Check the settings for “TV Type”, “4:3 TV Settings for DVD-Video” or “4:3 TV Settings for 
DVD-RAM” in the SETUP menu.39
64
There is a lot of after-image 
when playing video.≥Change the settings for “3D NR”, and “Integrated DNR” to “0” or turn “MPEG-DNR” off if it is 
on.39
When playing DVD-Video using 
progressive output, one part of 
the picture momentarily 
appears to be doubled up.≥Set “Progressive” in the Video menu to “OFF”. This problem is caused by the editing method 
or material used on DVD-Video, but should be corrected if you use interlace output.39
There is no apparent change in 
picture quality when adjusted 
with the Video menu in the on-
screen menus.≥The effect is less perceivable with some types of video.—
The images from this unit do 
not appear on the television.
Picture is distorted.≥Make sure that the television is connected to the VIDEO OUT terminal, S-VIDEO OUT 
terminal or COMPONENT VIDEO OUT terminals on this unit.
≥Make sure that the television’s input setting (e.g., VIDEO 1) is correct.
≥The television isn’t compatible with progressive signals. Press and hold [∫] and [TIME SLIP] 
on the main unit at the same time for about 5 seconds. The setting will change to interlace.7
—
—
The channels keep changing.≥When the unit is turned off, it uses the IR Blaster to scan the cable TV box channels and 
acquire the TV program list data. To watch a cable TV box program (even if not recording) 
turn the unit back on.—
7394en.book  Page 73  Wednesday, March 30, 2005  9:45 AM 
						

							74
RQT7394
Reference
Troubleshooting guide
SoundPage
Operation
Recording/Timer recording/Transferring (dubbing)
Continued on next page
No sound.
Low volume.
Distorted sound.
Cannot hear the desired audio 
type.≥Check the connections and settings. Check the input mode on the amplifier if you have 
connected one.
≥Press [AUDIO] to select the audio. 
≥Turn off V.S.S. in the following cases.
–When using discs that do not have surround sound effects such as Karaoke discs.
–When three or more speakers are connected.
–When playing MTS broadcast programs.
≥The disc may have restrictions on the method of audio output (e.g. discs for which “D.MIX” is 
not displayed during play). With some multi-channel discs, unless the number of connected 
speakers is the same as the disc’s channel specification, audio will not be output properly. 
Refer to the disc’s jacket for more information. [DVD-A]7–9, 15, 
63
23, 32
39
—
Cannot switch audio.≥You cannot switch the audio in the following cases.
–When a DVD-R disc is in the disc tray while DVD drive is selected.
–When the recording mode is XP and “Audio for XP Recording” is set to “LPCM”.
–When “DVD-R High-Speed Recording” is set to “On”
≥You have used digital connection. Set “Dolby Digital” to “PCM” or connect using audio cables 
(analog connection).
≥There are discs for which audio cannot be changed because of how the disc was created.
≥The audio for the MPEG4 is monaural.—
63
62
63, 9
—
—
Cannot operate the television.
The remote control doesn’t 
work.≥Change manufacturer code. Some televisions cannot be operated even if you change the 
code.
≥The remote control and main unit are using different codes. Change the code on the remote 
control.
Press and hold [ENTER] and the indicated number button at 
the same time for more than 2 seconds.
≥The batteries are depleted. Replace them with new ones.
≥Colored glass may obstruct the signal reception/transmission.
≥Don’t place the signal sensor in direct sunlight or in areas that may be subject to sunlight 
exposure.14
14
4
—
—
The unit is on but cannot be 
operated.≥Recording drive or playback drive has not been selected properly.
≥Some operations may be prohibited by the disc.
≥The unit is hot (“U14” appears on the display). Wait for “U14” to disappear.
≥One of the unit’s safety devices may have been activated.
Reset the unit as follows:
Press [POWERÍ/I] on the main unit to switch the unit to standby.
If the unit doesn’t switch to standby, press and hold [POWERÍ/I] on the main unit for about 
10 seconds. The unit is forcibly switched to standby.
Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it.22, 30
—
—
—
HDD activation is slow.≥The HDD is in SLEEP mode. (“HDD SLP” appears in the unit’s display.)79
Cannot eject disc.≥The unit may have a problem. While the unit is off, press and hold [∫] and [CHW] on the 
main unit at the same time for about 5 seconds. Remove the disc and consult the dealer.—
Cannot record.≥You haven’t inserted a disc or the disc you inserted cannot be recorded on. Insert a disc the 
unit can record onto.
≥The disc is unformatted. Format the disc. [RAM]
≥The write-protect tab on the cartridge is set to PROTECT, or the disc is protected with DISC 
SETTING.
≥Some programs have limitations on the number of times they can be recorded. (CPRM)
≥You cannot record when there is not enough space or when the number of titles has reached 
its limit. Erase unwanted titles.
≥You cannot record on finalized DVD-R discs.
≥Due to peculiarities of DVD-R, you may be unable to record onto them if you either insert and 
remove the disc or switch the unit on and off while a disc is loaded, a total of fifty times.
≥A DVD-R recorded on this unit may not be recordable on other Panasonic DVD recorders.20
59
58
68
32, 37, 
41, 45, 
59
—
—
—
Timer recording does not work 
properly.
VCR Plusr system does not 
work properly.≥The timer program is incorrect or different timer program times overlap. Correct the program.
≥Timer recording program may be deleted if there is an interruption to the power.
≥VCR Plusr system works only after this unit downloads the television program list.27
—
—
Timer recording does not stop 
even when [∫] is pressed.≥Press [∫] and then [ENTER] within 5 seconds. Recording stops.25, 26, 
27
The timer program remains 
even after recording finishes.≥The timer program remains unless set to “Once”.25, 26
A part or whole of a recorded 
title has been lost.≥If there is a power failure or the plug is disconnected from the household AC outlet while 
recording or editing, the title may be lost or the HDD/disc may become unusable.
You will have to format the disc ([HDD] [RAM]) or use a new disc. We cannot offer any 
guarantee regarding lost titles or discs.59
7394en.book  Page 74  Wednesday, March 30, 2005  9:45 AM 
						

							75
RQT7394
Reference
Recording/Timer recording/Transferring (dubbing) (Continued) Page
TV Guide On Screen
TM system
Continued on next page
Cannot transfer (dub) to a DVD-
R disc using the high speed 
mode.≥When recording to the HDD, set “DVD-R High-Speed Recording” to “On” in the SETUP 
menu.62
When transferring (dubbing), it 
takes a long time even when 
high speed mode is selected.≥Use a disc that is compatible with high speed recording. Even if the disc is high speed 
recording compatible, the maximum speed recording rating may not be possible due to the 
condition of the disc.
≥It takes longer than normal to transfer (dub) many titles.
≥You cannot high speed transfer (dub) to DVD-R titles longer than 6 hours when using other 
Panasonic DVD recorders that are not compatible with EP (8 hour) mode recording.—
—
—
An unusually loud sound 
coming from the rotating 
DVD-R.≥When recording or high speed transferring (dubbing) to a DVD-R, the sound of the disc 
rotating may be louder than normal; however, this is not a problem.—
The DV automatic recording 
function does not work.≥If images cannot be recorded or if the recording is aborted, check the connections and DV 
equipment settings.
≥You cannot start recording until the images from the DV equipment appear on the television.
≥Recording may not be performed as desired if the time codes on the tape in the DV 
equipment are not successive.
≥Depending on the equipment, the DV automatic recording may not operate properly.51, 52
—
—
—
Although initial setup for the 
TV Guide On ScreenTM system 
was completed hours ago, 
television program list does 
not display when [TV GUIDE] is 
pressed.
≥Leave the unit turned off for at least 24 hours.
≥Initial setup was done incorrectly. (e.g, The user entered the wrong country, ZIP/postal code 
or cable TV box information.) Select “Change system settings” menu and verify the data 
entered during initial setup. If the settings are wrong, set up the TV Guide On Screen
TM 
system again.
≥Check the connection and set up the TV Guide On Screen
TM system again.
If you connect a cable TV box
–the output terminal of the cable TV box is connected to this unit’s RF IN or IN3 (L3) terminal
–the IR Blaster is correctly connected and installed
–the cable TV box is turned on
If you do not connect a cable TV box
–the antenna cable is connected to this unit’s RF IN terminal
≥The television program list was temporarily unavailable in your area (Wait another 24 hours 
or Re-do setup).
≥The television program list is not available in your area. Set the unit using “Auto Channel 
Setting”. Note that you can only manually set timer recording after you set the unit using 
“Auto Channel Setting”.
≥Consult your service provider if you are using a cable TV box.
—
29
29
8
8
—
7
—
65
—
“Cable code -INCOMPLETE-” 
appears in the TV Guide On 
Screen
TM system setup.≥The unit cannot find the correct IR code for the cable TV box. Consult your service provider.—
As soon as the unit is turned 
on, and when you try to start 
timer recording, the TV Guide 
On Screen
TM system setup 
begins.
≥Even if you do not want to use the TV Guide On ScreenTM system, you need to complete the 
TV Guide On ScreenTM system setup (until you have to press [ENTER] after the “Watch TV” 
message screen is displayed). It will not be displayed after this point.
12
Some or all of the channels 
display “No Listing”≥For a newly installed unit, the TV Guide On Screen
TM system may not have been given 
enough time to download the initial data. This procedure can only occur when the unit is in 
standby mode for a period of 24 hours. (During this time, do not turn on the unit as the 
download will be interrupted.) Once the procedure takes place the phrase “No Listing” will be 
replaced with program information.
≥The channel(s) in question was (were) recently turned “ON” (in the CHANNEL EDITOR 
screen) however TV Guide On Screen
TM system has yet to receive channel data for this 
channel. Leave the unit in standby mode.
≥Immediately after beginning use there are several days of blank listings. You can display the 
television program list for up to the next 8 days forward without any blank listings by 
downloading program lists continuously over several days.
≥The unit was left turned on for an extended period of time and the TV Guide On Screen
TM 
system was unable to receive television program list data. Press [ÍDVD POWER] to set the 
unit in standby mode when not in use.
≥During the data download the station from which data is downloaded had an unscheduled 
power outage.
≥If using an off-air antenna, marginally poor reception can cause some of the data to be 
missed.
≥If using a cable TV box, it was accidentally turned off. In installations using a cable TV box, 
the box must be left on continuously.—
—
—
—
—
—
—
7394en.book  Page 75  Wednesday, March 30, 2005  9:45 AM 
						

							76
RQT7394
Reference
Troubleshooting guide
TV Guide On ScreenTM system (Continued)Page
Cannot receive some channels 
displayed on the television 
program list.≥Cable TV subscribers receive channel data for all available channels your cable TV provider 
offers. In order to view all the channels, you’d also have to subscribe to all the channels. If 
you are connected to an off-air antenna the channel data you receive often represents a 
viewing area larger than you would typically be able to receive. Your location, the type of TV 
antenna you are using and your distance from each station’s transmitting antenna will all 
determine which channels are viewable from your location. Once you’ve determined which 
channels can be received, all others can be removed from the television program list. Set 
these channels to “OFF” in the CHANNEL EDITOR screen.29
Some of off-air or cable 
channels are not listed on the 
television program list and 
even on the CHANNEL EDITOR 
screen.≥Presently, the TV Guide On Screen
TM system does not list all channels in any given 
broadcast area. As a result, channels are selected primarily on a “majority rules” basis. 
Channels with the highest potential viewership are given top priority.
≥Data for local programming which is not provided to TV Guide’s data distribution network 
would also not be available. —
—
The program highlighted 
doesn’t match up with the 
video window on the TV 
screen.≥The data entered during the initial setup was incorrect or the channel line-up you selected 
was incorrect. Select “Change system settings” menu and verify the data entered during 
initial setup. If the settings are wrong, set up the TV Guide On Screen
TM system again.
≥The station in question may have made recent program schedule changes and the TV Guide 
On Screen
TM system has not yet been updated.
29
—
The unit doesn’t change 
channels or it changes to the 
wrong channel.
Some of channels are listed on 
the wrong number.≥Data entered into the initial setup screen was done incorrectly. (e.g, The user entered the 
wrong ZIP/postal code or selected the incorrect channel line-up.) Select “Change system 
settings” menu and verify the data entered during initial setup. If the settings are wrong, set 
up the TV Guide On Screen
TM system again.
≥The cable company has not yet informed industry sources of their channel line-up changes. 
Use the CHANNEL EDITOR feature to make adjustments.29
29
Two stations are received on 
certain channels; morning and 
evening programs differ.≥Such situations occur more frequently on cable TV. “Split” channels occur when the cable 
provider may not have an adequate number of open channels and chooses to switch the 
channel line to better suit the subscribers viewing habits. When a “Split” channel occurs, 
program data for only one channel is usually provided.—
Cable TV box doesn’t change 
channels with TV Guide On 
Screen
TM system.≥The incorrect cable TV box brand code was selected during the initial setup. Select “Change 
system settings” menu and verify the data entered during initial setup. If the setting is wrong, 
set up the TV Guide On ScreenTM system again.
≥The user has incorrectly connected or positioned the IR Blaster. Please reconnect or 
reposition it.
≥The cable TV box has no remote capability and is incompatible. Consult your service 
provider.
≥The user has an “after market” brand cable TV box which may be incompatible. Consult your 
service provider.29
8
—
—
Cannot record a program. The 
screen remains snowy or blue.If you do not connect a cable TV box
≥The unit was not hooked up correctly. Please reconnect it.
≥The user selected the incorrect channel lineup. Select “Change system settings” menu and 
verify the data entered during initial setup. If the setting is wrong, set up the TV Guide On 
Screen
TM system again. 
If you connect a cable TV box
≥The unit is not set to the correct output channel. Select “Change system settings” menu and 
verify the data entered during initial setup. If the setting is wrong, redo setup correctly 
choosing 03, 04 or whichever output channel is set by your cable system. 
≥The unit and/or cable TV box is hooked up incorrectly. Please reconnect it, or contact the 
cable company for proper wiring procedure.
≥The cable TV box was left OFF. The user should always leave the cable TV box turned on 
and the unit turned off (when not in use).
7
29
29
8
—
The SCHEDULE screen only 
shows the channel number of 
the program instead of the 
program name.≥The time slot and channel for the scheduled program may have not yet received listings 
information. Once updated information is received the program name will appear in the 
SCHEDULE screen.—
7394en.book  Page 76  Wednesday, March 30, 2005  9:45 AM 
						

							77
RQT7394
Reference
PlayPag e
Edit
Still pictures and MPEG4
Play fails to start even when 
[1] (PLAY) is pressed.
Play starts but then stops 
immediately.≥Insert the disc correctly with the label facing up.
≥You tried to play a blank DVD-RAM/DVD-R, or disc unplayable on this unit.
≥You may be able to transfer (dub) a “One time only recording” title that was recorded to DVD-
RAM using a different Panasonic DVD Recorder to this unit’s HDD, but play is not possible 
due to copyright protection.
≥When recording to DVD-RAM using EP (8H) mode, play may not be possible on DVD players 
that are compatible with DVD-RAM. In this case use EP (6H) mode.
≥You cannot play discs during DV automatic recording.30
20
—
62
—
Audio and video momentarily 
pause.≥This occurs between play list chapters.
≥This occurs between chapters and with partially deleted titles on finalized DVD-R that have 
been transferred (dubbed) using the high speed mode.—
—
DVD-Video is not played.≥Some DVD-Video cannot be played when you change the ratings level.62
Alternative soundtrack and 
subtitles cannot be selected.≥The languages are not recorded on the disc.
≥You may have to use the disc’s menus to select languages.—
—
No subtitles.≥When progressive output is on, closed captions cannot be displayed.
≥Subtitles are not recorded on the disc.
≥Turn the subtitles on.—
—
38
Angle cannot be changed.≥Angles can only be changed during scenes where different angles are recorded.—
You have forgotten your ratings 
password.≥While the disc tray is open, press [DVD] then press and hold [D] and [E] on 
the main unit at the same time for 5 or more seconds (“INIT” will appear on the unit’s display).—
Quick View does not work.≥This does not work if the setting is “Off” in “Search Audio & PLAY k1.3”.
≥This does not work when audio is other than Dolby Digital.
≥This does not work when recording is in XP or FR mode. [RAM]63
—
—
The resume play function does 
not work.≥This function only works when “PLAY” is flashing on the unit display.
≥Memorized positions are canceled when the unit is turned off or when the tray is opened. The 
memorized position on the play list is also canceled when the play list and title are edited.—
—
Cannot format.≥The disc is dirty. Use a special cleaner and wipe clean.
≥You tried formatting a disc that is not compatible with this unit.79
20
Cannot create chapters.
Cannot mark the start point or 
the end point during “Shorten” 
operation.≥The unit writes the chapter division information to the disc when you turn it off or remove the 
disc. The information is not written if there is an interruption to the power before this.
≥These operations are not possible with still pictures.
≥You cannot set points if they are too close to each other. You cannot set an end point before a 
start point.—
—
—
Cannot erase chapters.≥When the chapter is too short to erase, use “Combine Chapters” to make the chapter longer.41
The available recording time 
doesn’t increase even after 
erasing recordings on the disc.≥Available recording space on the DVD-R does not increase even after erasing previously 
recorded titles.—
Cannot create a play list.≥You cannot select all the chapters at once in a title if the title also includes still pictures. Select 
them individually.—
Cannot display Direct 
Navigator screen.≥This screen cannot be displayed during recording or transfer (dubbing) or while the unit is 
standing by for linked timer recording with external equipment.—
Cannot edit or format a card.≥Release the card’s protection setting. (With some cards, the “WRITE PROTECTION OFF ” 
message sometimes appears on the screen even when protection has been set.)58
The contents of the card 
cannot be read.≥The card format is not compatible with the unit. (The contents on the card may be 
damaged.) 
Format using FAT 12 or FAT 16 with other equipment or format the card with this unit.≥The card contains a folder structure and/or file extensions that are not compatible with this 
unit.
≥Turn off and then turn on the unit again.
21, 34
59
21
—
Transferring (dubbing), 
erasing and setting protection 
takes a long time.≥When there are a lot of folders and files, it may sometimes take a few hours.
≥When repeating transferring (dubbing) or erasing, it may sometimes take a long time. 
Format the disc or card.—
59
The PC card cannot be 
removed.≥Make sure the PC card is slotted home firmly before attempting to remove.34
Timer recording began in the 
middle of editing a still 
picture.≥If it comes to the time scheduled for timer recording, the recording may start even though 
you are editing.—
7394en.book  Page 77  Wednesday, March 30, 2005  9:45 AM 
						

							78
RQT7394
Reference
Troubleshooting guide
NetworkPage
1. Damage requiring service— The unit should be serviced by qualified service personnel if:
(a) The AC power supply cord or AC adaptor has been damaged; or
(b) Objects or liquids have gotten into the unit; or
(c) The unit has been exposed to rain; or
(d) The unit does not operate normally or exhibits a marked change in performance; or
(e) The unit has been dropped or the cabinet damaged.
2. Servicing— Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized 
servicing personnel.
3. Replacement parts— When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same 
characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards.
4. Safety check— After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition.
For product information or assistance with product operation:
In the U.S.A., refer to “Customer Services Directory” on page 80.
In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, or visit the website (www.panasonic.ca), or an 
authorized Servicentre closest to you.
The network function will not 
run.≥When using a wireless router, operations may be being affected by local signal conditions 
(weak radio waves or the network environment).
≥Turn off the DVD recorder operated via the Network.
≥Check the router setting (DHCP server and the security settings etc.). Read the router’s 
operating instructions for further information.
≥There may be limits to your usage of the router by your telecommunications carrier or 
Internet service provider. Please contact the telecommunications carrier or Internet service 
provider that you subscribe to.
≥Enter the IP address correctly if operating by computer.
≥Make sure the LAN cable is properly connected.
≥Make sure the client units are registered.
≥The server cannot transmit data to more than one place at the same time (e.g. more than 
one client, a client and a computer and so on).
≥Please check the connection. 
Select the “Network” tab in the SETUP menu. Press and hold [ENTER] for more than 5 
seconds. Operation is possible when the display changes from “Now updating the settings” 
to “Now connected to the network”.—
—
—
—
56
11
17
—
—
∫To initialize this unit’s network password
While the disc tray is open, press [DVD] then press and hold [D] and [TIME SLIP] on the main unit at the same time for 5 or more 
seconds (“INIT” will appear on the unit’s display). The password setting will be erased. If “Network Function” is set to “Disable” the password 
cannot be erased (➡page 64).
Product Service
Product information
7394en.book  Page 78  Wednesday, March 30, 2005  9:45 AM 
						

							79
RQT7394
Reference
Maintenance/HDD, disc and card handling
The precision parts in this unit are readily affected by the 
environment, especially temperature, humidity, and dust. 
Cigarette smoke also can cause malfunction or breakdown.
To clean this unit, wipe with a soft, dry cloth.
≥Never use alcohol, paint thinner or benzine to clean this unit.
≥Before using chemically treated cloth, read the instructions that 
came with the cloth carefully.
Observe the following points to ensure continued listening and 
viewing pleasure.
Dust and dirt may adhere to the unit’s lens over time, making it 
impossible to record or play discs. 
Use the DVD-RAM/PD lens cleaner (LF-K123LCA1, where 
available) about once every year, depending on frequency of use 
and the operating environment. Read the lens cleaner’s instructions 
carefully before use.
∫How to hold a disc or 
card
Do not touch the recorded 
surface or the terminal surface.
∫If there is dirt or condensation on the disc[RAM] [DVD-R]
≥Clean with an optional DVD-RAM/PD disc cleaner (LF-K200DCA1, 
where available).
≥Do not use cleaners for CDs or cloths.
[DVD-A] [DVD-V] [VCD] [CD]
Wipe with a damp cloth and then wipe dry.
∫Handling precautions≥Do not attach labels or stickers to discs. (This may cause disc 
warping and un-balanced rotation, rendering it unusable.)
≥Do not write on the label side with a ball-point pen or other writing 
instrument.
≥Do not use record cleaning sprays, benzine, thinner, static 
electricity prevention liquids or any other solvent.
≥Do not use scratch-proof protectors or covers.
≥Do not expose the terminals of the card to water, garbage or other 
strange things.
≥Do not use the following discs:
–Discs with exposed adhesive from removed stickers or labels 
(rented discs, etc).
–Discs that are badly warped or cracked.
–Irregularly shaped discs, such as heart 
shapes.
≥Do not place in the following areas:
–In direct sunlight.
–In very dusty or humid areas.
–Near a heater.
–Where static electricity or electromagnetic waves occur
The HDD is a high precision recording instrument and because of its 
long recording capability and high speed operation it is a very 
special device that is easily susceptible to damage.
As a basic rule, save important video content to a DVD disc as 
backup.
∫The HDD is a device that is not built to withstand 
vibration/shock or dust
Depending on the setup environment and handling of the HDD some 
content may become damaged and play and recording may no 
longer be possible. Especially during operation, do not subject the 
unit to any vibration, shock, or remove the AC power plug from the 
household AC outlet. In the event of a power failure the content, 
during recording or play, may be damaged.
∫The HDD is a temporary storage deviceThe HDD is not an everlasting storage device for recorded content. 
Use the HDD as a temporary storage place for viewing once, editing, 
or for saving to a DVD disc. 
∫Immediately save (backup) all content as soon 
as you feel there may be problem with the HDD
If there is an irregularity within the HDD, strange sounds or problems 
with picture (block noise, etc.) may result. Using the HDD in this 
condition may worsen the problem and in the worst case the HDD may no longer become usable. As soon as you notice this type of 
problem, save all content to the DVD disc.
Recorded content (data) on an HDD that has become unusable is 
unrecoverable.
∫HDD recording time remainingThis unit records using a VBR (Variable bit rate) data compression 
system to vary recorded data segments to match video data 
segments which may cause differences in the displayed amount of 
time and space remaining for recording.
If the remaining amount of time is insufficient, erase any unwanted 
titles to create enough space before you start recording. (Erasing a 
play list will not increase the amount of time.)
∫When “HDD SLP (SLEEP)” appears in the displayThe HDD has been automatically placed in the SLEEP mode. (The 
HDD continues to rotate at high speed while the unit is on. In order 
to extend the life of the HDD, the HDD will be placed in the SLEEP 
mode if no operation has been performed for 30 minutes while there 
is no disc on the disc tray.)
≥Press [HDD] to activate.
≥While in SLEEP mode play or recording may not begin right away 
because the HDD takes time to be re-activated.
≥When not using the unit, we recommend removing the disc in the 
tray in order to set the HDD to the SLEEP mode.
Unit care
Disc and card handling
HDD (Hard disk drive) handling care
∫Setup precautions≥Do not place in an enclosed area so the rear cooling fan 
and the cooling vents on the side are covered up.
≥Place the unit on a surface that is flat and not subject to 
vibration or impact.
≥Do not place on anything that 
generates heat like a video cassette 
recorder, etc.
≥Do not place in an area often subject to 
temperature changes.
≥Place in an area where condensation does not occur. 
Condensation is a phenomenon where moisture forms on a 
cold surface when there is an extreme change in temperature. 
Condensation may cause internal damage to the unit.
≥Conditions where condensation may occur
–When there is an extreme change in temperature (moving 
from a very hot location to a very cold location, or vice versa, 
or when subjected to an air conditioner or when cooled air 
directly impacts the unit.) When the HDD (warms during 
operation) is subjected to cold air, condensation may form on 
the inside of the HDD and may cause damage to the HDD 
heads, etc.
–When there is high humidity or a lot of steam in the room.
–During the rainy season.
≥In the above situation, without turning the unit on, let the unit 
adjust to the room temperature and wait 2–3 hours until 
condensation is gone.
∫Cigarette smoke, etc. causes malfunction or 
breakdown
The unit may breakdown if cigarette smoke or bug spray/vapor, 
etc. gets inside the unit.
∫While operating≥Do not move the unit or subject to vibration or impact. (The 
HDD may become damaged.)
≥Do not remove the AC power plug from the household AC 
outlet, or flip the power breaker switch.
While the unit is on, the HDD is rotating at high speed. Sound or 
movement due to rotation is normal.
∫When moving the unit1Turn the unit off. (Wait until “BYE” disappears from the display.)2Remove the AC power plug from the household AC outlet.
3Move only after the unit has come to a complete stop (approx. 
2 minutes) in order to avoid subjecting to vibration and shock. 
(Even after turning the unit off, the HDD continues operating 
for a shor t time.)
∫Indemnity concerning recorded contentPanasonic does not accept any responsibility for damages 
directly or indirectly due to any type of problems that result in loss 
of recording or edited content (data), and does not guarantee any 
content if recording or editing does not work properly. Likewise, 
the above also applies in a case where any type of repair is made 
to the unit (including any other non-HDD related component).
This unit
VCR
7394en.book  Page 79  Wednesday, March 30, 2005  9:45 AM 
						

							80
RQT7394
Reference
Limited Warranty (ONLY FOR U.S.A.)
Panasonic Consumer Electronics Company, 
Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, New Jersey 07094Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5 
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic DVD Recorder
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, 
Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively 
referred to as “the warrantor”) will, for the length of the period indicated on the chart below, 
which starts with the date of original purchase (“warranty period”), at its option either (a) 
repair your product with new or refurbished parts, or (b) replace it with a new or a 
refurbished product. The decision to repair or replace will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts” 
warranty period, there will be no charge for parts.  You must carry-in or mail-in your product 
during the warranty period. If non-rechargeable batteries are included, they are not 
warranted. This warranty only applies to products purchased and serviced in the United 
States or Puerto Rico. This warranty is extended only to the original purchaser of a new 
product which was not sold “as is”. A purchase receipt or other proof of the original 
purchase date is required for warranty service.
Carry-In or Mail-In Service 
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA (7262) or visit 
Panasonic Web Site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax 
(787)-768-2910. Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and 
DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES 
NOT COVER damages which occurred in shipment, or failures which are caused by 
products not supplied by the warrantor, or failures which result from accidents, misuse, 
abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up 
adjustments, misadjustment of consumer controls, improper maintenance, power line 
surge, lightning damage, modification, or commercial use (such as in a hotel, office, 
restaurant, or other business), rental use of the product, service by anyone other than a 
Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of 
God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER 
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE 
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM 
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF 
THIS WARRANTY. (As examples, this excludes damages for lost time, travel 
to and from the servicer, loss of media or images, data or other recorded 
content. The items listed are not exclusive, but are for illustration only.) ALL 
EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF 
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED 
WARRANTY.
Some states do not allow the exclusion or limitation of incidental or 
consequential damages, or limitations on how long an implied warranty lasts, 
so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other 
rights which vary from state to state. If a problem with this product develops 
during or after the warranty period, you may contact your dealer or 
Servicenter. If the problem is not handled to your satisfaction, then write to the 
warrantor’s Consumer Affairs Department at the addresses listed for the 
warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED 
WARRANTY ARE YOUR RESPONSIBILITY.
F1104 Product or Part Name Parts Labor
DVD Recorder One (1) Year One (1) Year
Rechargeable Batteries, 
DVD-RAM Disc (in 
exchange for defective 
item)Ten (10) Days Not Applicable
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and 
Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY : 1-877-833-8855
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone)  1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY : 1-866-605-1277
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
7394en.book  Page 80  Wednesday, March 30, 2005  9:45 AM