Panasonic Digital Phone Ebtx320 Operating Instructions

Chapter 7
Service Provider Features    59
Group Lists
A group list is a convenient way to send a message to several people at 
once. Usually, group lists consist of people with some common element, 
such as members of a team at work, family members, or friends with 
similar interests. Each group list can have up to five members and you can 
have a total of five group lists. You have to assign a name to your group list 
first and then add members from your Phonebook entries. 
Remember, that you must...

Chapter 7
60    Service Provider Features
8When you have entered all the names (up to five) to be included in this 
group list, press   (FINISH). 
The display asks if you want to save the entry.
9Press   (YES) to save the entry or   (NO) to cancel it.
Viewing Your Group Lists
You can view your group lists, edit them, and delete them.
1From the Text Message menu, scroll to 
Group Lists and press 
(OK).
2On the Group List menu, scroll to 
View and press   (OK).
3Scroll to the group list you want to view...

Chapter 7
Service Provider Features    61
7To save your change(s), press   (YES).
OR
To cancel your changes and return to the Group List menu, press 
(NO).
Voice Mail
Note: You must subscribe to voice mail through your wireless 
service provider before you can retrieve voice mail messages. 
To check if voice mail has been programmed, press and hold 
. If the display indicates that the Voice Mailbox number is 
empty, voice mail has not been programmed. Contact your 
wireless service provider for...

Chapter 7
62    Service Provider Features
International Calls
If allowed by your wireless service provider, you can place international 
calls from your phone. When you press and hold  in the first position of 
a phone number, it toggles between 
0 and 
+ (the international dialing prefix).
Check with your wireless service provider for the availability of placing 
international calls. 

System Settings    63
System Settings
This chapter contains information about settings in the System Settings 
menu. You should not have to change these settings. The procedures in 
this chapter are provided for technically knowledgeable users.
Caution: Before making 
any changes to these settings, contact 
your wireless service provider. Random changes to these 
settings could negatively affect your phone’s performance.
Voice Privacy Mode
When this feature is on, conversations and messages are encrypted...

Chapter 8
64    System Settings
Searching for Available Systems 
Your phone’s search default is set to 
Normal, which means it automatically 
searches for available network systems, and then selects the appropriate 
one. It will default to this setting every time you turn on your phone, even 
when you have changed the search setting. To search for a particular 
network, select 
Manual. Up to 16 network names may be displayed. When 
New Search is selected, your phone begins a new search for available...

Before Requesting Help 65
	
Before Requesting Help
$
As you learn how to use all of your phone’s features, you may occasionally experience 
minor problems. Fortunately, you can fix most of these problems yourself. Listed below 
are some of the problems you might encounter, as well as procedures that may help 
you arrive at a solution. If your problem persists, please contact your wireless service 
provider or visit Panasonic’s website at www.panasonic.com. (In Canada, visit 
www.panasonic.ca.)
Problems...

Appendix A
66 Before Requesting Help
The Basics
Battery will not 
rechargeThe ambient air 
temperature exceeds 
104°F (40°C) or is less 
than 32°F (0°C).Lower or raise the air temperature; 
allow the phone to cool off or warm up 
before recharging.
Contact between your 
battery and recharger is 
incomplete. Disconnect your charger from the 
phone and then try reconnecting it. 
The battery has not been 
charged for a long time 
and has been deeply 
discharged.Attempt to recharge the battery. It 
may take...

Appendix A
Before Requesting Help 67
Missing incoming 
callsRing volume may be set 
to silent.Set ring volume on.
Phone was not 
programmed correctly by 
dealer or carrier.Contact your wireless service 
provider.
Calls dropped/ 
disconnected 
inadvertentlyYou are outside of a 
cellular service area.Check your wireless service 
provider’s coverage map (including 
roaming areas) and try to move to a 
location within the coverage area. If 
problems persist, contact your 
wireless service provider.
Phone...

Appendix A
68 Before Requesting Help
The Basics
Unable to access 
Voice MailboxVoice Mail phone number 
is not programmed into 
phone.Program Voice Mail phone number. 
Refer to additional information from 
your wireless service provider.
DTMF tones may be set 
to short instead of long.Set DTMF tones to long. (See 
“DTMF 
Duration” on page 48 for details.)
Voice Mail service is not 
activated.Contact your wireless service 
provider.
Unable to set a 
subscriber featureThe feature you are 
trying to set is...