Panasonic Color CCTV Camera Wv Cw334 Wv Cw364 Operating Instructions

							Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.
Operating Instructions 
Color CCTV Camera
Model No. WV-CW334S , WV-CW334S E
WV-CW364S , WV-CW364S E 
						

							2
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC 
SHOCK DO NOT OPEN
The lightning flash with arrow-
head symbol, within an equilat-
eral triangle, is intended to alert 
the user to the presence of 
uninsulated "dangerous volt-
age" within the product's enclo-
sure that may be of sufficient 
magnitude to constitute a risk of 
electric shock to persons.
The exclamation point within an 
equilateral triangle is intended 
to alert the user to the presence 
of important operating and 
maintenance (servicing) instruc-
tions in the literature accompa-
nying the appliance.
WARNING:
•   This apparatus must be earthed.•  Apparatus shall be connected to a mains sock-et outlet with a protective earthing connection.
•   The mains plug or an appliance coupler shall 
remain readily operable.
•   All work related to the installation of this prod-
uct should be made by qualified service per -
sonnel or system installers.
•   For PERMANENTLY CONNECTED 
APPARATUS provided neither with an all-pole 
MAINS SWITCH nor an all-all pole circuit 
breaker, the installation shall be carried out in 
accordance with all applicable installation 
rules.
•   The connections should comply with local 
electrical code.
NOTE:  This  equipment  has  been  tested  and 
found to comply with the limits for a Class A digi-
tal  device,  pursuant  to  Part  15  of  the  FCC  Rules. 
These  limits  are  designed  to  provide  reasonable 
protection  against  harmful  interference  when  the 
equipment  is  operated  in  a  commercial  environ-
ment.  This  equipment  generates,  uses,  and  can 
radiate radio frequency energy and, if not installed 
and used in accordance with the instruction man-
ual, may cause harmful interference to radio com-
munications.
Operation  of  this  equipment  in  a  residential  area 
is  likely  to  cause  harmful  interference  in  which 
case the user will be required to correct the inter -
ference at his own expense.
FCC  Caution:  To  assure  continued  compliance, 
(example  -  use  only  shielded  interface  cables 
when  connecting  to  computer  or  peripheral 
devices).  Any  changes  or  modifications  not 
expressly  approved  by  the  party  responsible  for 
compliance  could  void  the  user’s  authority  to 
operate this equipment.
For U.S.A.
This Class A digital apparatus complies with 
Canadian ICES-003.
For Canada
UL listed model No.:
WV-CW334S, WV-CW364S
For U.S. and Canada:
WV-CW334S, WV-CW364S
For Europe and other countries:
WV-CW334SE, WV-CW364SE
The  model  number  and  serial  number   of  this 
product  may  be  found  on  the  surface  of  the 
unit.
You  should  note  the  model  number  and  serial 
number  of  this  unit  in  the  space  provided  and 
retain  this  book  as  a  permanent  record  of  your 
purchase  to  aid  identification  in  the  event  of 
theft.
  Model No. 
  Serial No. For U.S.A. 
						

							3
We declare under our sole responsibility that the product 
to  which  this  declaration  relates  is  in  conformity  with  the 
standards  or  other  normative  documents  following  the 
provisions of Directives 2006/95/EC and 2004/108/EC.
Nosotros declaramos bajo nuestra única responsabili dad 
que  el  producto  a  que  hace  referencia  esta  declaración 
está  conforme  con  las  normas  u  otros  documentos 
normativos  siguiendo  las  estipulaciones  de  las  directivas 
2006/95/CE y 2004/108/CE.
Noi dichiariamo sotto nostra esclusiva responsabilità che 
il  prodotto  a  cui  si  riferisce  la  presente  dichiarazione 
risulta  conforme  ai  seguenti  standard  o  altri  documenti 
normativi  conformi  alle  disposizioni  delle  direttive 
2006/95/CE e 2004/108/CE.
Wir erklären in alleiniger Verantwortung, daß das Produkt, 
auf  das  sich  diese  Erklärung  bezieht,  mit  den  folgenden 
Normen  oder  normativen  Dokumenten  übereinstimmt. 
Gemäß  den  Bestimmungen  der  Richtlinie  2006/95/EC 
und 2004/108/EC.
Nous  déclarons  sous  notre  propre  responsabilité  que  le 
produit  auquel  se  réfère  la  présente  déclaration  est 
conforme  aux  normes  spécifiées  ou  à  tout  autre 
document  normatif  conformément  aux  dispositions  des 
directives 2006/95/CE et 2004/108/CE.
Wij  verklaren  als  enige  aansprakelijke,  dat  het  product 
waarop  deze  verklaring  betrekking  heeft,  voldoet  aan  de 
volgende  normen  of  andere  normatieve  documenten, 
overeenkomstig  de  bepalingen  van  Richtlijnen  2006/95/
EC en 2004/108/EC.
Vi  erklærer  os  eneansvarlige  for,  at  dette  produkt,  som 
denne  deklaration  omhandler,  er  i  overensstemmelse 
med standarder eller andre normative dokumenter i følge 
bestemmelserne  i  direktivene  2006/95/EC  og  2004/108/
EC.
Vi deklarerar härmed vårt fulla ansvar för att den produkt 
till  vilken  denna  deklaration  hänvisar  är  i 
överensstämmelse  med  de  standarder  eller  andra 
normativa dokument som framställs i direktiv nr 2006/95/
EC och 2004/108/EC.
Ilmoitamme yksinomaisella vastuullamme, että tuote, jota 
tämä  ilmoitus  koskee,  noudattaa  seuraavia  standardeja 
tai  muita  ohjeellisia  asiakirjoja,  jotka  noudattavat 
direktiivien 2006/95/EC ja 2004/108/EC säädöksiä.
Vi  erklærer  oss  alene  ansvarlige  for  at  produktet  som 
denne  erklæringen  gjelder  for,  er  i  overensstemmelse 
med  følgende  normer  eller  andre  normgivende 
dokumenter  som  følger  bestemmelsene  i  direktivene 
2006/95/EC og 2004/108/EC.
FOR YOUR SAFETY PLEASE READ THE 
FOLLOWING TEXT CAREFULLY.
WARNING: This apparatus must be earthed. IMPORTANT
The  wires  in  this  mains  lead  are  coloured  in  accor -
dance with the following code.
  Green-and-yellow:  Earth
  Blue:  Neutral
  Brown:  Live
  As  the  colours  of  the  wire  in  the  mains  lead  of 
t h i s   a p p l i a n c e   m a y   n o t   c o r r e s p o n d   w i t h   t h e 
coloured  markings  identifying  the  terminals  in  your 
plug, proceed as follows.
  The  wire  which  is  coloured  green-and-yellow 
must be connected to the terminal in the plug which 
is marked with the letter E or by the earth symbol I 
or coloured green or green-and-yellow.
  The  wire  which  is  coloured  blue  must  be  con-
nected  to  the  terminal  in  the  plug  which  is  marked 
with the letter N or coloured black.
  The  wire  which  is  coloured  brown  must  be  con-
nected  to  the  terminal  in  the  plug  which  is  marked 
with the letter L or coloured red.
CAUTION:
An  ALL-POLE  MAINS  SWITCH  with  a  contact 
separation of at least 3 mm in each pole shall be 
incorporated  in  the  electrical  installation  of  the 
building.
Turn the power off at the mains to disconnect the 
main power for all unit. 
						

							4
Important safety instructions
 1)  Read these instructions.
  2)  Keep these instructions.
  3)  Heed all warnings.
  4)  Follow all instructions.
  5)  Clean only with dry cloth.
  6)  Do  not  block  any  ventilation  openings.  Install  in  accordance  with  the  manufacturer's  instruc-
tions.
  7)  Do not install near any heat sources such as radiators, heat registers, stoves, or other appara-
tus (including amplifiers) that produce heat.
  8)  Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has 
two  blades  with  one  wider  than  the  other.  A  grounding  type  plug  has  two  blades  and  a  third 
grounding prong. The wide blade or the third prong are provided for your safety. If the provided 
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
  9)  Protect  the  power  cord  from  being  walked  on  or  pinched  particularly  at  plugs,  convenience 
receptacles, and the point where they exit from the apparatus.
  10)  Only use attachments/accessories specified by the manufacturer.
 
11)  Use  only  with  the  cart,  stand,  tripod,  bracket,  or  table  specified  by  the  manufacturer,  or  sold 
with the apparatus. When a cart is used, use caution when moving the cart/apparatus combi-
nation to avoid injury from tip-over.
  12)  Unplug this apparatus during lightning storms or when unused for long pe\
riods of time.
S3125A 
						

							5
Limitation of liability
THIS  PUBLICATION  IS  PROVIDED  "AS  IS"  WITHOUT  WARRANTY  OF  ANY  KIND,  EITHER 
EXPRESS  OR  IMPLIED,  INCLUDING  BUT  NOT  LIMITED  TO,  THE  IMPLIED  WARRANTIES  OF 
MERCHANTABILITY,  FITNESS  FOR  ANY  PARTICULAR  PURPOSE,  OR  NON-INFRINGEMENT  OF 
THE THIRD PARTY'S RIGHT.
THIS  PUBLICATION  COULD  INCLUDE  TECHNICAL  INACCURACIES  OR  TYPOGRAPHICAL 
ERRORS.  CHANGES  ARE  ADDED  TO  THE  INFORMATION  HEREIN,  AT  ANY  TIME,  FOR  THE 
IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S).
Disclaimer of warranty
IN NO EVENT SHALL Panasonic System Networks Co., Ltd. BE LIABLE TO ANY PARTY OR ANY 
PERSON,  EXCEPT  FOR  REPLACEMENT  OR  REASONABLE  MAINTENANCE  OF  THE  PRODUCT, 
FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:
 (1)  ANY  DAMAGE  AND  LOSS,  INCLUDING  WITHOUT  LIMITATION,  DIRECT  OR  INDIRECT,  SPE-
CIAL,  CONSEQUENTIAL  OR  EXEMPLARY,  ARISING  OUT  OF  OR  RELATING  TO  THE  PROD-
UCT;
  (2)  PERSONAL  INJURY  OR  ANY  DAMAGE  CAUSED  BY  INAPPROPRIATE  USE  OR  NEGLIGENT 
OPERATION OF THE USER;
  (3)  UNAUTHORIZED  DISASSEMBLE,  REPAIR  OR  MODIFICATION  OF  THE  PRODUCT  BY  THE 
USER;
  (4)  INCONVENIENCE  OR  ANY  LOSS  ARISING  WHEN  IMAGES  ARE  NOT  DISPLAYED,  DUE  TO 
ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
  (5)  ANY  PROBLEM,  CONSEQUENTIAL  INCONVENIENCE,  OR  LOSS  OR  DAMAGE,  ARISING 
OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY;
  (6)  ANY  CLAIM  OR  ACTION  FOR  DAMAGES,  BROUGHT  BY  ANY  PERSON  OR  ORGANIZATION 
BEING  A  PHOTOGENIC  SUBJECT,  DUE  TO  VIOLATION  OF  PRIVACY  WITH  THE  RESULT  OF 
THAT  SURVEILLANCE-CAMERA'S  PICTURE,  INCLUDING  SAVED  DATA,  FOR  SOME  REA-
SON, BECOMES PUBLIC OR IS USED FOR ANY PURPOSE;
  (7)  LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE. 
						

							6
Contents
Important safety instructions ........................................................................\
................................. 4
Limitation of liability  ........................................................................\
............................................... 5
Disclaimer of warranty  ........................................................................\
........................................... 5
Preface  ........................................................................\
.................................................................. 7
Features  ........................................................................\
................................................................. 7
Precautions  ........................................................................\
........................................................... 8
Precautions for installation  ........................................................................\
.................................. 10
Major operating controls and their functions  ........................................................................\
...... 12
Preparations  ........................................................................\
........................................................ 15
Camera installation  ........................................................................\
.............................................. 19
Make a connection  ........................................................................\
.............................................. 28
Troubleshooting  ........................................................................\
................................................... 31
Specifications  ........................................................................\
...................................................... 32
Standard accessories  ........................................................................\
.......................................... 34
Optional accessories  ........................................................................\
........................................... 35 
						

							7
Preface
This  product  is  surveillance  color  CCTV  camera  equipped  with  a  1/3 type  CCD  solid-state  image 
sensor with 768 horizontal pixels (NTSC), 752 horizontal pixels (PAL).
This camera can be mounted on a ceiling or a wall without any difficulty.
    
Features
This  product  is  provided  with  the  adaptive  black  stretch  function,  high  resolution  of  540  TV  lines 
(horizontal), and minimum illuminance of 0.6 lx (C/L),  0.05 lx (B/W) for WV-CW364S, 0.4 lx (B/W) for 
WV-CW334S, (F1.3(WIDE)) thanks to the adoption of the newly developed digital \
signal processor.
Optional heater unit can be connected
When using the optional heater unit, the product can be used at temperatures within –30 °C to
+50 °C {–22 °F to + 122 °F} and humidity below 90 %. 
						

							8
Precautions
The following points as well as the con-
tents of "Warning" and "Caution" shall be 
observed. 
Refer installation work to the dealer. 
Installation work requires technique and experi-
ences.  Otherwise  injury,  or  damage  to this 
product may result. 
Be sure to consult the dealer. 
Do not insert any foreign objects.
This could permanetly damage this product.
Turn  the  power  off  immediately  and  contact 
qualified service personnel for service. 
Do not attempt to disassemble or modify 
this product. 
Failure to observe this may cause fire or electric 
shock. 
Consult the dealer for the repair or inspections. 
Stop operation immediately when some-
thing is wrong with this product. 
When  smoke  goes  up  from  this  product  or  the 
smell  of  smoke  comes  from  this  product,  con-
tinued use will result in fire, injury, or damage to 
the product. 
Turn  the  power  off  immediately  and  contact 
qualified service personnel for service. 
Select an installation area that can sup-
port the total weight. 
Selecting  an  inappropriate  installation  surface 
may  cause  the  product  to  fall  down  or  topple 
over, resulting in injury. 
Installation  work  shall  be  started  after  sufficient 
reinforcement. 
Periodic inspections shall be conducted. 
Rust  on  the  metal  parts  or  screws  may  cause 
the  product  to  fall  down  resulting  in  injury  or 
accidents.
Consult the dealer for the inspections.  This product shall be installed in a vibra-
tion-free place. 
Failure  to  observe  this  may  cause  screws  and 
bolts  to  be  loosened  and  consequently  to  fall 
resulting in injury. 
Install this product high enough to ensure 
that people don't hit their heads. 
Failure to observe this may cause a drop result-
ing in injury or accidents. 
Do not strike or give a strong shock to this 
product. 
Failure to observe this may cause injury or fire. 
Turn the power off when do wiring of this 
product.
Failure  to  observe  this  may  cause  electric 
shock.  A  short  circuit  or  wrong  wiring  may 
cause fire.
Do not use this product in an atmosphere 
of flammable gases. 
Failure  to  observe  this  may  cause  injury  by 
explosion. 
Avoid installing this product in locations 
where it is subject to damage by salt or 
corrosive gas. 
Otherwise the mounting fixtures will deteriorate, 
causing the product to fall down and leading to 
accidents. 
Use the specified mount bracket. 
Failure to observe this may cause a drop result-
ing in injury or accidents. 
Do not rub the edges of metal parts with 
your hand. 
Failure to observe this may cause injury. 
Tighten screws and mounting fixtures to 
the specified torque. 
Failure to observe this may cause a drop result-
ing in injury or accidents.  
						

							9
[Precautions for use]
This product has no power switch. 
When  turning  off  the  power,  turn  off  a  circuit 
breaker.
To keep on using with stable performance
Parts  of  this  product  may  deteriorate  and  it 
may  shorten  the  lifetime  of  this  product  when 
using  in  locations  subject  to  high  temperatures 
and  high  humidity.  (Recommended  operating 
temperature: +35 °C {95 °F} or lower)
Do  not  expose  this  product  to  direct  heat 
sources such as a heater. 
Handle this camera with care.
Do  not  drop  this  camera,  nor  apply  shock  or 
vibration to this camera.
Failure to observe this may cause trouble.
Do not touch the dome cover with your 
bare hands. 
A dirty dome cover causes deterioration of pic-
ture quality. 
Discoloration on the CCD color filter
When  continuously  shooting  a  bright  light 
source such as a spotlight, the color filter of the 
CCD  may  have  deteriorated  and  it  may  cause 
discoloration.  Even  when  changing  the  fixed 
shooting direction after continuously shooting a 
spotlight  for  a  certain  period,  the  discoloration 
may remain. 
Do not aim this product at strong light 
sources. 
A  light  source  such  as  a  spot  light  causes  a 
blooming  (light  bleeding)  or  a  smear  (vertical 
lines). 
SmearBlight subject
Blooming
Cleaning this product body
Turn the power off when cleaning this product.
Do  not  use  strong  abrasive  detergent  when 
cleaning  this  product.  Otherwise,  it  may  cause 
discoloration. 
						

							10
Precautions for installation
Panasonic assumes no responsibility for 
injuries or property damage resulting from 
failures arising out of improper installation 
or operation inconsistent with this docu-
mentation. 
Installation work shall be performed in 
accordance with the technology standard 
of the electric installation.
This product is designed to be installed 
under eaves. 
Keep the product out of direct sunlight. 
Installing place
Contact  your  dealer  for  assistance  if  you  are 
unsure  of  an  appropriate  place  in  your  particu-
lar environment. 
	 •	 Make	sure	that	the	installation	 area	is	
strong  enough  to  hold  the  product,  such 
as a concrete ceiling. 
	 •	 Install	 the	camera	 in	the	 foundation	 area	of	
the architecture or where sufficient strength 
is assured. 
	 •	 If	 a	ceiling	 board	such	as	plaster	 board	is	
too  weak  to  support  the  total  weight,  the 
area shall be sufficiently reinforced. 
Avoid installing this product in the follow-
ing locations.
	 •	 Locations	 where	a	chemical	 agent	is	used	
such as a swimming pool.
	 •	 Locations	 subject	to	steam	 and	oil	smoke	
such as a kitchen, Locations near flamma-
ble gas or vapor.
	 •	 Locations	 where	radiation	 or	x-ray	 emis-
sions are produced.
	 •	 Locations	 where	corrosive	 gas	is	pro-
duced,  Locations  where  it  may  be  dam-
aged by briny air such as seashores. 	 •	 Locations	
where	the	temperature	 is	not	
within –10 °C to +50 °C {14 °F to +122  °F}.  
(When  using  the  optional  heater  unit,  the 
product can be used at temperatures with-
in  –30  °C  to  +50  °C  {–22  °F  to  +122  °F} 
and humidity below 90 %.)
	 •	 Locations	 subject	to	vibrations	 (This	prod-
uct is not designed for on-vehicle use.)
 
Avoid moist or dusty places to install this 
system.
Otherwise,  lifetime  of  the  internal  parts  may  be 
shortened. 
Avoid installing the camera in a place with 
a high level of noise. 
Installation near an air conditioner, an air clean-
er, a vending machine, or the like causes noise. 
Be sure to remove this product if it is not 
in use. 
Keep the camera cable away from the 
lighting cable. 
Failure to observe this may cause noise. 
Radio interference
When  this product is used near TV/radio anten-
na, strong electric field or magnetic field (near a 
motor  or  a  transformer),  images  may  be  dis-
torted and noise sound may be produced. 
In  such  a  case,  run  the  camera  cable  through 
specialized steel conduit tubes. 
Locally procure the screws 
Screws are not supplied with this product. Pre-
pare  the  screws  according  to  the  material, 
structure,  strength  and  other  factors  of  the 
mounting  area  and  the  total  weight  of  objects 
to be mounted.
    
The following points as well as the contents of "Warning" and " 
Caution" shall be 
observed.