Panasonic Cf19 Service Manual

							3 Block Diagram
PR-PS/2 (KB& Mouse
)
MeMerom ULrom UL
V V 
Dual coreDual core
 
int  int   
l  l   e e 
Super I/O 
SIO10N268
SMSC 
EC/KBC 
(M306KA) Li-Ion 
Battery  Pack 
Intel® Core 2 ™ Duo mobile processor U7500 
(Ultra Low Voltage 1.06GHz) 
L1 cache: Internal 64K bytes each core 
L2 cache: Internal 2M bytes
1.05V  
SATA HDD 
80 / 120GB   2.5” 
(1.05 ) INTEL 
Host PCI Bridge 
DRAM 
Interface 
SO-DIMM Extension Memory 
      DDR2 533  
4GB 
Main Memory DDR2 533  
   1GB 
LCDLCD
 
10.4
10.4
” 
XGA
XGA
 
CRT 
Ext. MICSpeaker
AMP 
PCMCIA 
R5C847 / 853  RICOH 
Data Modem 
MDC 1.5 
Serial1
GPS 
Wireless Modem 
Bluetooth 
2.0 
Int. K
B
Touch 
Pad 
Touch 
Screen 
Head
phone
RJ11 
Internal  Graphics 
Sound 
Sigmatel 
AD1884 
PCI  
Bridge 
1.5V
INTEL 
IDE 
Interfac
e 
USB 2.0 
Interface  
LPC 
Bridge 
AC-link 
Interfac
e 
64bit BUS 1.8V 533MHz
Configuration I/F 
RJ45
TYPE II 
antenna
SmartCard(R5C853) 
88E8055  
MARVELL 
HDD 
Heater 
Battery Charger 
AC Link 
LED 
BKLT
CRT SW 
Buffer
Digitizer 
TPM 1.2 
 
SD slot 
64bit BUS 1.8V 533MHz
PCI-E 
Bridge 
DMI 
Interface
SATA 
(1.5Gb/s) 
Wireless LAN 
4965AGN 
802.11 A/B/G 
antenna
ExpressCARD 
BIOS  SPI 
8M 
CRT 
PortRep 
Serial2 
PortRep 
antenna
antenna
Finger 
Print 
KBD Mouse  PortRep 
32bit PCI Bus 33MHz 3.3V
Audio Board
IEEE1394 3.3V
LPC Bus
PCI-Express
Processor side Bus 64bit 533MHz
965-GM
For Santa Rosa
I/O Board
HUB Interface
1.5V
USB
USB
USB
USB 2.0
x2
USB 2.0
PortRep
RF Board
HSDPA, EVDO
USB Serial 3
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							4 Diagnosis Procedure
4.1. Basic Procedures
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							4.2. Troubleshooting 
Please ta\be note of t\fe following two points wit\f regard to troubles\footing: 1. Know-\fow of diagnosis upon occurrence of \feavy troubles, e.g.  Set cannot be turned ON,  Set fails to start ,  No display on  screen , etc. 
2. Explanation of eac\f trouble, mainly symptom of trouble in operation. 
 
  Flow Ch\brt 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
NG
NO
YES
NG
NO
YESNG
OK
OK
NO
YES
NG
OK
NG
OK
NO
YES
OK
OK
NG
START START 
Pay attention to t\fe following points w\fen in pursuit of t\fe cause of a troubles\footing. 
1. Perip\feral apparatus connected wit\f t\fe set s\fould all be removed before operation c\fec\b. 
2. Ma\be sure t\fat cables, boards, etc. are not coming off, and rec\fec\b t\fe contact condition.   
Set cannot be supplied wit\f current. 
Power lamp fails to lig\ft up. AC 
Adaptor/Battery  Output voltageReplace AC Adaptor/Battery
Return set-up utility setpoint to t\fe state of  delivery from factory .
Ma\be sure of contact of K/B connector in use.
Replace \beyboard or main board. 
Replace main board.
Reinstall HDD. 
Replace main board. 
Power lamp  c\fec\bC\fec\b contact condition of power input terminal. Replace ifdefective. 
C\fec\b Power SW. Replace if defective. 
Inverter boardReplace inverter board. 
C\fec\b inverter cable continuity. Replace if defective 
Replace LCD bac\b lig\ft.
BIOS operation  c\fec\bReplace main board (C\fec\b fuse at power source). 
LCD unit c\fec\bReplace LCD unit.
Result of 
POSTRefer to POST 
error code table.Replace main board. 
Main board  c\fec\bReplace main board 
HDD access
C\fec\b HDD cable connection and continuity. 
Replace if defective. 
Replace HDD & Reinstall. 
Replace main board. 
Set-up utility starting Replace main board. 
Trouble
symptoms on some  of CD
START END 
Dar\b display on screen. 
Screen fails to display. 
Failure in starting 
Not displayed properly on screen. 
Some or all \beys cannot be input. 
CD CALL not practicable. 
Starts but operates unstably. 
Heavy trouble e.g., 
Set cannot be turned 
ON,  Set fails to start ,  No display on 
screen , etc. 
Eac\f \bind of 
trouble in 
operation. 
 
LCD bac\b 
lig\ft lig\fting
NO
YESC\fec\b if t\fere are any flaws on CD media. Since 
flaws may appear on specific media, CD media 
can be defective.
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							5 Power-On Self Test (Boot Check)
 Outli\fe of POST
The set has a b\f\ft check functi\fn called \bOST (\b\fwer-On Self Test) in it. 
The c\fnditi\fn \ff the main b\fdy is diagn\fsed by checking beep s\fund \fr err\fr c\fde.
 Start .............Test begins aut\fmatically \nwhen p\fwer switch is set t\f \nON.  N\frmal finish .....After mem\fry checking, a beep s\fund is issued \fnce and the set is placed int\f aut\fmatic st\fp.
N\fte: If n\f err\fr \fccurs, n\ft\nhing is displayed.  (N\f d\nisplay \ff OK, etc.)
Error Diag\fosis by Ch\cecki\fg Beep Sig\fal Sou\fd\c
The beep s\fund is as f\fl\nl\fws:
  = l\fng s\fund (ab\fut 0.4 s\nec.),        
= sh\frt s\fund (ab\fut 0.2 \nsec.), Length between s\funds\n is ab\fut 0.1 sec.
   
Table of errors classifie\cd by beep sou\fds
(1 (l\fng s\fund) -2-3-4)
(Length \ff bar sh\fws length \f\nf s\fund.)
Diagn\fsisBeep signal s\fund Err\fr message
1(l\fng s\fund)-2 BIOS ROM err\fr
BIOS ROM err\fr
RAM err\fr
Keyb\fard c\fntr\fller err\fr
RAM err\fr
RAM err\fr
RAM err\fr
1-2-2-3
1-3-1-1
1-3-1-3
1-3-4-1
1-3-4-3
1-4-1-1
BIOS ROM err\fr
2-1-2-3
Occurrence \ff unexpected \fffering
2-2-3-1
Main b\fard
(N\fte)  A beep s\fund is als\f iss\nued in case \ff \fther I/O t\nr\fuble.
003100340020 002F002000390030  
						

							The follo\bing i\f a li\ft of the me\f\fage\f that BIOS can di\fplay.  Mo\ft of them occur during
POST.  Some of them di\fplay information about a hard\bare device, e.g., the amount of memory
in\ftalled.  Other\f may indicate a problem \bith a device, \fuch a\f the \bay it ha\f been configured.
Follo\bing the li\ft are\a explanation\f of the m\ae\f\fage\f and remedie\f f\aor reported proble\am\f.
If your \fy\ftem di\fplay\f one of except the me\f\fage\f marked belo\b \bith an a\fteri\fk (*), \brite
do\bn the me\f\fage and c\aontact Pana\fonic Techni\acal Support.  If yo\aur \fy\ftem fail\f after\a you
make change\f in the Setup menu\f, re\fet the computer, enter Setup and in\ftall Setup default\f
or correct the err\aor.
0200  Fail\bre Fixe\f D\DiskFixed di\fk in not \borking or not configured properly.  Check to \fee if fixed di\fk i\f attached
properly.  Run Setup.  Find o\aut if the fixed-di\fk t\aype i\f correctly ide\antified.
0210  St\bck key Stuck key on keyboard.\a
0211  Keyboar\f error Keyboard not \borking.
0212  Keyboar\f Contr\Doller Faile\f Keyboard controller \afailed te\ft.  May re\aquire replacing keyboa\ard controller.
0213  Keyboar\f locke\D\f - Unlock key swit\Dch Unlock the \fy\ftem to \aproceed.
0230  System RAM Fail\De\f at offset :  nnnn
Sy\ftem RAM failed at o\aff\fet  nnnn of in the 64k block at\a \bhich the error \ba\f \adetected.
0231  Sha\fow RAM Fail\De\f at offset :  nnnn
Shado\b RAM failed at o\aff\fet  nnnn of the 64k block at \b\ahich the error \ba\f d\aetected.
0232  Exten\fe\f RAM Fail\De\f at offset :  nnnn
Extended memory not \b\aorking or not configur\aed properly at off\fet  nnnn.
0250  System battery \Dis \fea\f - Replace an\f r\D\bn SETUP The CMOS clock battery indicator \fho\b\f the battery i\f dead.  Replace the battery and run Setup
to reconfigure the \a\fy\ftem.
*0251  System CMOS che\Dcks\bm ba\f - Defa\blt co\Dnfig\bration \bse\f Sy\ftem CMOS ha\f been \acorrupted or modifi\aed incorrectly, perhap\f by an appli\acation program
that change\f data \ftor\aed in CMOS.  The BIO\aS in\ftalled Default SE\aTUP Value\f. If you do not\a
\bant the\fe value\f, enter Setup and enter your o\bn value\f.  If the error per\fi\ft\f, check the \fy\ftem
battery or contact P\aana\fonic Technical Support.
0260  System timer err\Dor The timer te\ft faile\ad.  Require\f repair of\a \fy\ftem board.
0270  Real time clock\D error Real-time clock fail\f B\aIOS te\ft.  May requir\ae board repair.
*0280  Previo\bs boot in\Dcomplete - Defa\blt con\Dfig\bration \bse\f Previou\f POST did not complete \fucce\f\ffully.  POST load\f default value\f and offer\f to run
Setup.  If the failure \ba\f cau\fed by incorrect value\f and they are not corrected, the next boot
\bill likely fail.  On \fy\ftem\f \bith control of  wait states, improper Setup \fetting\f can al\fo termi-
nate POST and cau\fe thi\f error on the next boot.  Run Setup and verify that the \bait-\ftate
configuration i\f corre\act.  Thi\f error i\f c\aleared the next time \athe \fy\ftem i\f booted\a.
0281  Memory Size fo\bn\f \Dby POST \fiffere\f from EISA C\DMOS Memory \fize found by \aPOST differed from \aEISA CMOS.
6 List of Error Codes 
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							Troubleshooti\fg
02D0  System cache e\Drror - Cache \fisable\fContact Pana\fonic Technical Support.
02F0: CPU ID: CPU \focket number for \aMulti-Proce\f\for erro\ar.
02F4:  EISA CMOS not wri\Dtable ServerBIOS2 te\ft err\aor:  Cannot \brite to EI\aSA CMOS.
02F5:  DMA Test Faile\f ServerBIOS2 te\ft err\aor: Cannot \brite to ext\aended DMA (Direct Memo\ary Acce\f\f) regi\fter\f.
02F6:  Software NMI Fail\De\f ServerBIOS2 te\ft err\aor: Cannot generate \fof\at\bare NMI (Non-Ma\fkable I\anterrupt).
02F7:  Fail - Safe Tim\Der NMI Faile\f ServerBIOS2 te\ft err\aor: Fail-Safe Timer take\f too long.
device  a\f\fress Conflict
Addre\f\f conflict for \a\fpecified  device.
Allocation Error for:  device
Run ISA or EISA Configur\aation Utility to re\fol\ave re\fource conflict\a for the \fpecified  device.
Failing Bits :  nnnn
The hex number  nnnn i\f a map of the bit\f at the RAM addre\f\f \bhich failed the memory te\ft.
Each 1 (one) in the map indicate\f a failed bit.  See error 230,231 or 232 for off\fet addre\f\f of the
failure in Sy\ftem, Ext\aended or Shado\b memo\ary.
Invali\f System Config\br\Dation Data Problem \bith NVRAM (CMOS\a) data.
I/O \fevice IRQ conflict I/O device IRQ conflic\at error.
Operating System not fo\D\bn\f Operating \fy\ftem cannot be located on either drive A: or drive C:.  Enter Setup and \fee if fixed
di\fk and drive A: are pr\aoperly identified.
Parity Check 1  nnnn
Parity error found i\an the \fy\ftem bu\f.  B\aIOS attempt\f to loc\aate the addre\f\f and d\ai\fplay it on the
\fcreen.  If it cannot\a locate the addre\f\f,\a it di\fplay\f ????.  Parit\ay i\f a method for ch\aecking error\f
in binary data.  A parit\ay error indicate\f tha\at \fome data ha\f been \acorrupted.
Parity Check 2  nnnn
Parity error found in the I/O bu\f.  BIOS attempt\f to locate the addre\f\f and di\fplay it on the
\fcreen.  If it cannot\a locate the addre\f\f,\a it di\fplay\f ????.
Press  to res\bme,  to Set\bp Di\fplayed after any recoverable error me\f\fage.  Pre\f\f  to \ftart the boot proce\f\f or  to
enter a Setup and change the \fetting\f. Write do\bn and follo\b the information \fho\bn on the
\fcreen.
003100360020 002F002000390030  
						

							7  Self Diagnosis Test
            As for the self-diagnosis test(PC-Diagnostic utility) to u\
se this model, a standard test and the
            enhancing test by the module of the main body building in ar\
e possible.
            ÔNotesyTo skip BIOS password
yyyyyyyyy Use + key to skip BIOS password or authentication of fingerpr\
int.
yyyyyyyyy This key is only for entering DIAG mode. Not available to boot the compu\
ter.
yyyyyyyyy If customer set HDD Lock, the DIAG program cannot perform HDD test.
yyyyyyyyy *This key is for service purpose only. Do not disclose this information \
to unrelated others.  
1. Beginning of self-diagnosis test
y1-1. Setting of content of setup
yyyy1.yThe power supply of the computer is turned on.
yyyy2.y F2  is pushed on the screen of Panasonic while  press   is displayed.
yyyy3.yThe setup utility starts and then takes notes of the content of the BIOS\
 setup of present set.
yyyy4.y F9  is pushed,  Yes is selected on the screen of  Is the default v\
alue loaded? , and  Enter
yyyyyy is pushed.
yyyy5.y F10  is pushed.
yyyy6.y Yes is selected on the screen of the setup confirmation, and  Enter\
 is pushed.
yyyy7.yThe computer starts automatically.
yyyAttention
yyyyy~If the device which can be set is set to Invalidity by Advanced or \
Security menu, becomes an
yyyyyy error by PC-Diagnostic utility.
yyyyyy (It is judged that the device which can be set to Invalidity by Main\
 menu such as Flat pad is
yyyyyy normal if the controller operates normally though sets to Invalidity b\
y the setup. )
yyyyy~In the model with built-in DVD of the USB connection, even if DVD is nor\
mal, becomes an error if
yyyyyy legacy USB is set to Invalidity
y1-2. When you execute an automatic test
               1.yCtrl + F7 is pushed while the Panasonic start screen is displayed \
after the computer is started.
               2.   The test of all devices begins automatically by PC-\
Diagnostic utility s starting.
          Attention
                   ~It is a test which the customer who bought PC can execute. (As for HDD,\
 the enhancing test is also
                        possible.)
çççççççççç ~A flat pad does not work for a while after starting PC-Diagnostic utili\
ty.
çççççççççç ~The movement of a flat pad might become abnormal If after RAM begins fro\
m the CPU/System
                        test, a flat pad will be operated in about 30 se\
conds. In that case,restarts pushingAlt + Ctrl +
                       Del key. Or, please start PC-Diagnostic utilit\
y again after doing the power supply switch in the
                       slide, and turning off the power supply.
    1-3. When you execute the enhancing test
               1.   Please let me discontinue diagnosing clicking       \
 to end an automatic test.
               2.   Please click on the character of D PC-Diagnostic \
utility on the screen while pushing both of right
                     Shift and left Shift keys.
               
               3.   All devices which can select the enhancing test make\
 the setting of the enhancing test possible.
               4.   The district device is madeFULL display (enhancin\
g test).
               5.   The test begins clicking      .
                  
                   *Please refer to item 4 for the error result of each \
test and the division of the breakdown part.
003100370020 002F002000390030  
						

							-As for the device under the diagnosis, blue and yellow are alternately \
displayed at the left of the icon.
- The diagnosis result of the device greens at the left of the icon when\
 it is normal, and becomes red when
abnormal.
-When the test of all devices ends, the test result is displayed under t\
he right of the screen.
-Please click         while diagnosing when being stop on the way by the\
 time the test of all devices ends.
-Please click         when you restart PC-Diagnostic utility.
*Each device is tested from the beginning, and it is not possible to res\
tart on the way.
-When the test of all devices ends, the test result is displayed under t\
he right of the screen.
2. Operation of PC-Diagnostic Utility
-Only the device which can be inspected on the entire screen is displaye\
d.
-The item does not appear when the device of wireless LAN etc. is not ph\
ysically connected.
-The movement of the item must use an arrow key or a flat pad.
003100380020 002F002000390030  
						

							                       Start the standard test                          \
                       Do not test
    Please begin testing clicking        if the selection of the tested \
device ends.
                         
2-2. PC-Diagnostic utility End method
    
When       of Close on the right of the screen is clicked, the compute\
r reactivates automatically. Or, the
     power supply switch is done in the slide and the power supply is tu\
rned off.
2-3. The content of the setup is returned to the setting of the user
 
     1.  Turned on the computer.
     2.  F2 is pushed on the screen while Pressto enter Setup is\
 displayed of Panasonic.
     3.  Push F10, and on the screen of Is the change in the setting \
preserved and do end?and then Yes
          is selected, and Enter is pushed.
     4.  The computer reactivates automatically.
     5.  The end option is chosen by the start menu, and the power suppl\
y of the computer is turned off.
         Standard at test time
         All devices other than RAM and HDD ---------- about 1 minute
         RAM standard test ----------------------------------- 1 - 2 min\
utes
         HDD standard test ----------------------------------- 2 - 3 min\
utes
         HDD enhancing test (60GB) ---------------------- about 40 min\
utes
     Ex.The standard when the standard  is tested becomes 1+\
2+3=6 minutes.
ççç ÙçThere is greatly a difference from RAM test when the memory is increased\
 according to the performance
           of the memory occasionally.
ççç ÙçMoreover, when the main body of PC under the test is a high temperature,\
 it occasionally takes time.
ççç ÙçThere is greatly a difference from HDD according to the performance of t\
he drive occasionally.
  2-1. Selection of tested device
 
     -To test only a specific device, Test and Do not test of each device\
 can be selected.
      -The device which can select the enhancing test changes in order o\
f The standard is tested and Do not
       test whenever the device icon is clicked.
         
003100390020 002F002000390030  
						

							3. Test Item and Division of trouble
CPU /
SYSTEM
Place with possibili-ty of breakdownStanardTest itemEnhan-cingContent of standard testContent of enhancing test
CPU /
Main board
CPU is shifted to protected mode, and
Violation of the paging, Operation of
the violation of a privileged instruction,
and DMA, INT, TIMER, and the
RTC operation are confirmed.
All memory space is tested in a special
memory access pattern based on
R.S.T . technology.
RAM Memory / 
Mainboard
HDD /
Mainboard /
Cable /
Connector
HDD 
The record area frequently accessed
with Microsoft Windows XP to test in
about two minutes regardless of
points of HDD is emphatically tested.All record area is tested.
MODEM/ 
MainboardMODEM It is confirmed not to find abnormality
in the AC97 modem controller.
Wireless LAN
board /
Connector /
MainboardWireless
LANIt is confirmed not to find abnormality
in the Wireless LAN modem controller.
Sound *5
It is confirmed not to find ab-
normalityin the wiring between
the USB controller and the 
connector by confirming
the connection of the USB
equipment connected with the
USB connector.
It is confirmed not to find abnormality
in the USB controller.
USB 
Mainboard /
Connector*1
It is confirmed not to find ab-
normalityin the wiring between
the controller and the
connector by connecting to
HUB with LAN cable.
LAN It is confirmed not to find abnormality
in the LAN controller.
Mainboard /
Connector
*2
PC CardIt is confirmed not to find abnormality
in the CardBus controller.Mainboard
MainboardSD It is confirmed not to find abnormality
in the SD controller.
It is confirmed not to find abnormality
in keyboard controllers keyboard inte-
rface.The key is actually input, and
the operation is displayed on
the screen.
Keyboard Mainboard /
Keyboard*3
*4
*6
Touch Pad 
The operation is actually dis-
played on the screen by ope-
rating the touch pad.Whether keyboard controllers mouse
interface operates normally is confir-
med.Mainboard /
Touch Pad
DVD-ROM The drive is normally reset, and it is
accessible is confirmed.
Mainboard /
DVD Drive /
DVD Cable /
DVD ConnectorIt is confirmed to be able to
read media normally.
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