Panasonic Cf 73ncqtskm Owners Manual

							21
Operation
Saving Data on the Hard Disk
Hard Disk Lock
When the Hard Disk Lock is set to [Enable], it is impossible to read/write data from/to the hard
disk when the hard disk is installed in a different computer, since a password is also set for the
hard disk. When the hard disk is returned to the original computer, you can read/write data as
before.  In this case, however, make the settings in the Setup Utility exactly the same as they were
before the hard disk was removed.  (Note that this Hard Disk Lock does not guarantee the com-
plete protection of data.  
  “Security Measures”)
Do not expose your computer to shock.
Use care when handling your computer, shock may damage your hard disk or make your
software applications and data unusable.
Do not power off your computer while software applications are running or hard disk
drive indicator (
) is on.
Properly shut Windows down to avoid problems.
Save all valuable data to disks.
Backing up data to disks will limit damage should trouble occur to your computer or should
you inadvertently change or erase data.
Use the security function for all important data.  (  “Security Measures” and
“SD Memory Card Security Function”)
When Using Peripheral Devices
Pay strict attention to the following points to avoid damage to the computer, peripheral de-
vices, cables, etc.  Also, in addition to following this manual and the Reference Manual, care-
fully read the instruction manuals for the peripheral devices being used.
Use only peripheral devices that conform to the computer’s specifications.
Connect the devices properly, paying close attention to the condition and position of the
connectors.
If a connection cannot be made easily, do not apply undue force; check once more to con-
firm the condition and position of the connector (alignment of pins, etc.).
If the connector has holding screws, fasten the screws firmly.
Do not carry the computer with cables attached, and do not pull on the cables forcefully.
Do not use benzene, thinner, or rubbing alcohol.  Doing so may adversely affect the
surface, e.g., discoloration.  In addition, do not use commercially-available household
cleaners and cosmetics, as they may contain components harmful to the surface.
Do not directly add or spray water or detergent.  If liquid enters the inside of the com-
puter, it may cause it to work improperly or be damaged.
CAUTION
When Disposing of or Transferring Ownership of This Device
When disposing of or transferring ownership of this device, erase all data on the hard disk in
order to prevent the theft of hard disk data. Even if you delete data or initialize the hard disk
through normal Windows commands, data can still be read using special software. In order to
erase all data, either have the data erased by a specialist (at a charge) or use the hard disk data
erase utility (included) (
 page 38).  (Note that this hard disk data erase utility does not
guarantee that data will be completely erased.)
Also, note that if you transfer ownership of this device without deleting commercial soft-
ware that you have installed to the hard disk, you may be in violation of the licensing
agreement for that software.
When Changing Hard Disk Partitions
When using the hard disk backup function, divide into the partition when the backup area is
created (
 page 34).  If you divide up the hard disk before creating a backup area, the backup
area cannot be created. 
						

							22
Operation
Windows Update
Useful Information
Security of the Computer
To improve the security of the computer, use the following measures.
Use antivirus software (commercially available).
Use Windows XP Internet Connection Firewall.
Update Windows  ( below).
Getting the newest information about security from the Website of Microsoft Corp. etc.
Using Antivirus Software
Especially in the following cases, we recommend you to perform a virus check.
Be sure to use the most up-to-date antivirus software when checking for viruses.
After booting your computer.
After receiving data.
We recommend that you check data received on disks or from external sources, such as data
downloaded from the network, Internet, e-mail, etc. (For compressed files, decompression
may be required before running a check.)
Using Internet Connection Firewall
An Internet Connection Firewall protects a computer from unlawful access via the Internet etc.
Make the settings by the following methods.
1Select [start] - [Control Panel] - [Network and Internet Connections] - [Network Connec-
tions].
2Select the icon of the connection you want to protect, from LAN, a modem or a high-speed
Internet category, with the right button, and select [Properties].
3Select [Advanced], add the check mark to [Protect my computer and network by limiting or
preventing access to this computer from the Internet] of [Internet Connection Firewall], and
select [OK].
If there are two or more methods of connecting to the Internet, repeat steps 
2-3 of the proce-
dure for each connection.
Some network-related software and some online network games do not operate nor-
mally if the Internet Connection Firewall is enabled. Ask the software manufacturer
about the Internet Connection Firewall in the case of using such software.
For further details of the Internet Connection Firewall, select [start] - [Help and Sup-
port] and input [Internet Connection Firewall] into [Search], and see the help displayed.
NOTE
Windows Update enables you to update Windows on your computer by applying the latest
patches and service packs for Windows.
Connect the Internet and perform it from [start] - [All programs] - [Windows Update].
Be sure to perform Windows Update after reinstallation ( page 30).
The installed patches can be confirmed in [start] - [Control Panel] - [Add or Remove Programs]. 
						

							23
Operation
Wireless LAN
To prevent theft of data or unauthorized access to the hard disk via a wireless LAN.
If you plan to use wireless LAN functions, we recommend that you do so only after making
the appropriate security settings, such as for encryption.
For instructions on settings for wireless LAN and cautions during use, select [start]-
[Reference Manual], and refer to “Wireless LAN”.
Before using a wireless LAN, turn the wireless LAN on using the following method (at
the time of purchase, the wireless LAN is set to [Off]).
1Double-click  on the taskbar.
2Select your wireless LAN adaptor and select [General].
3Select [On] for [Switch radio].
4Select [OK].
The icon will turn to 
 or .
Do not use wireless LAN on airplanes, in hospitals, or in other locations where wireless
LAN signals may affect the operation of devices in the vicinity.
Abide by instructions regarding use in airplanes and hospitals.       
						

							24
Troubleshooting
List of Error Codes
When turning on the computer, if one of the following error codes or messages is displayed, follow the instructions shown below.
If the problem persists, or if the error code or message displayed is not shown here, contact Panasonic Technical Support.
Error Code/Message
0211: Keyboard error
0251: System CMOS checksum
bad - Default configuration
used
0271: Check date and time set-
tings
0280: Previous boot incomplete
- Default configuration used
0613: Serial Port*1 configura-
tion changed
0614: Serial Port*
1 config. error
- device disabled
*1The port name, such as A or B,
is displayed, indicating the con-
flicting ports.
Press  to resume,  to
Setup
Operating System not found
Action
If an external keyboard or mouse is connected, disconnect these devices.
An error has occurred in the memory that stores the Setup Utility settings.  This error occurs
when the memory content is changed through some inadvertent operation by a program or
other function.
Run the Setup Utility and load the default values, then change the settings to the appro-
priate values as needed.
If the problem persists, the internal clock battery may need to be replaced. Contact Pana-
sonic Technical  Support.
The data and time setting are incorrect.
Run the Setup Utility and set the date and time correctly.
If the problem persists, the internal clock battery may need to be replaced. Contact Pana-
sonic Technical  Support.
Startup has failed repeatedly, so the Setup Utility settings have been returned to their default
values, and the computer has been restarted.
  Run the Setup Utility and load the default values, then change the settings to the appropri-
ate values as needed.
I/O address and IRQ settings are in conflict.
Run the Setup Utility and change the settings in [Advanced] menu so there is no port
conflicts.
Write down the error details and press    F2    to run the Setup Utility. Confirm the
settings, and change the settings to the appropriate values as needed.
The OS is not properly installed on the floppy disk or the hard disk that you are trying to
boot from.
If the computer cannot be booted from the floppy disk, check the floppy disk drive to
ensure that the disk is in fact bootable, and change it to another if not.
If the computer cannot be booted from the hard disk, confirm whether the hard disk is
properly recognized in [Information] menu of the Setup Utility.
 If the hard disk is recognized, perform the reinstallation procedure.
 If not, contact Panasonic Technical Support.
 If a device is connected to the USB port, disconnect the device, or run the Setup Utility
and set [Legacy USB Support] in [Advanced] menu to [Disable].
 How to run the Setup Utility
1Turn on or restart the computer.
2Press   F2   while [Panasonic] boot screen is displayed soon after the computer begins the startup procedure. 
						

							25
Troubleshooting
Dealing with Problems (Summary)
The power indicator or bat-
tery indicator is not lit
The computer does not op-
erate when a USB device is
connected
[Enter Password] is displayed
POST Startup Error(s) is
displayed
Windows startup, or an op-
eration is extremely slow
The date and time are incor-
rect
When resuming from the
standby or hibernation
mode, [Enter Password]
does not appear even if a
password has been set in the
Setup Utility
When the administrator
password is forgotten
When “Remove disks or
other media.  Press any key
to restart” (or a similar mes-
sage) is displayed
Check the cable connection for the AC adaptor.
Check to see if a fully charged battery is properly inserted.
Remove the battery pack and disconnect the AC adaptor, then connect them again.
The computer may not operate when certain USB devices are connected.
Disconnect the USB device, or set [Legacy USB Support] to [Disable] in [Advanced]
menu of the Setup Utility.
Input your Supervisor Password or User Password.  If you have forgotten it, contact
Panasonic Technical Support.
 page 24
Press   F9   in the Setup Utility (  “Setup Utility”).   This will restore the Setup
Utility’s settings to their default values (except the password settings).  Then, the Setup
Utility must be run once again for you to input the appropriate operating environment
settings.  (The processing speed depends on the application software used, so this opera-
tion may not cause the processing speed to increase.)
Disable any resident software.
You can set the date and time using the following menu:
[start] - [Control Panel] - [Date, Time, Language, and Regional Options] - [Date and Time]
If you continue to experience problems, the internal battery maintaining the clock may
need to be replaced.  Contact Panasonic Technical Support.
  When the computer is connected to a LAN, confirm the date and time of the server.
  This computer will not correctly recognize the date and time starting from the year 2100 A.D.
  Even when a password has been set in the Setup Utility, [Enter Password] does not appear
when the computer resumes from the standby or hibernation mode. If you want to use the
security function when using the standby or hibernation mode, use the Windows pass-
word as follows:
1Select the account to change in [start] - [Control Panel] - [User Accounts] and set the
password.
2Add the check mark for [Prompt for password when computer resumes from standby] in
[Control Panel] - [Performance and Maintenance] - [Power Options] - [Advanced].
Set the password again in the following procedure.
If you have created a password reset disk (
 page 14), a message is displayed when
you fail to correctly enter the password. Follow the message’s instructions and set the
password again by using the password reset disk.
If you have not created a password reset disk, after reinstalling, setup Windows and then
set the password again.
This means a floppy disk that does not contain system startup information has been left in
the floppy disk drive. Remove the floppy disk, and press any key.
This message may appear when certain USB devices are connected. Remove the USB
device, or set [Legacy USB support] in [Advanced] menu of the Setup Utility to [Disable].
If the message still appears even after trying the above measures, this may be an indication
that some type of hard disk failure has occurred. Contact Panasonic Technical Support.
When a problem occurs, refer to this page.  The “Reference Manual” also contains detailed information.  If a problem appears to be
related to a software application, read the software related manual.  If you still cannot troubleshoot the problem, contact Panasonic
Technical Support.  You can use the PC Information Viewer to check the computer’s usage status. (
  “Dealing with
Problems (Advanced)”)
 Starting Up 
						

							26
Troubleshooting
Dealing with Problems (Summary)
No display after powering on
The power has not been
turned off, but after a cer-
tain period of time, there is
no display
When the battery pack is
used, the screen is darker
than when the AC adaptor
is connected
An afterimage appears (e.g.,
green, red, and blue dots
remain on the display) or
there are dots not display-
ing the correct colors
The screen becomes disor-
dered
When there is no display to an external display,
 Check your cable connection to the external display.
 Confirm your display is powered on.
 Check the settings for your external display.
The display destination may be set to the external display.
Try changing the display destination by pressing    Fn   +   F3   .
If you want to switch the display destination repeatedly by pressing    Fn   +   F3   , make
sure that the display destination has switched completely each time before pressing
  Fn   +   F3   again.
When displaying only through an external display, if the computer is shut down by using
the standby or hibernation function, there will be no display on the LCD unless the exter-
nal display is connected when operations are resumed. In this case, connect the external
display or press   Fn   +   F3   .
Press   Fn   +   F2    and adjust the brightness.
Has the computer been set to the power-saving mode?
    To resume operation of your computer from the condition the power of the display is off
(for energy conservation purposes), press any key unrelated to the direct triggering of a
selection, like   Ctrl   .
To save power, your computer may have automatically entered the standby mode (power
indicator blinks green) or hibernation mode (power indicator turns off).  In such cases,
press the power switch.
Press   Fn   +   F2   and adjust the brightness.  Note, however, that when the brightness is
increased, the battery running time will become shorter.
Brightness can be set to separate levels for when the AC adaptor is connected and when
it is disconnected.
If an image is displayed for a prolonged period of time, an afterimage may appear.  This
is not a malfunction.  The afterimage will disappear when a different screen is displayed.
High-precision and advanced technologies are necessary in the production of color liquid
crystal displays (color LCDs).  Therefore, if 0.002% or less of the picture elements either
fail to light or remain constantly lit (that is, more than 99.998% of elements are function-
ing properly), no defect is considered to exist.
Changing the number of colors or resolution of the display may affect the screen. Restart
the computer.
When using Extended Desktop, use the same display colors for the external display as
those used by the LCD.
When using Extended Desktop, do not press    Fn   +   F3   .
Restart your computer immediately after enabling or disabling Extended Desktop.
 Display
When the previous item is
not the causePress   F9    in the Setup Utility (   “Setup Utility”).   This will restore the Setup
Utility’s settings to their default values (except the password settings).
Try removing all peripheral devices.
Check a disk error using the following procedure.
1Display [Local Disk(C:) Properties].
Select [Local Disk(C:)] with the right button in [start] - [My Computer], and select
[Properties].
2Select [Tools] - [Check Now].
3Select [Start] after selecting required items in [Check disk options].
At startup, hold down    F8    when [Panasonic] boot screen disappears*1, and release
your finger when the Windows Advanced Options Menu is displayed.  Start the computer
in Safe Mode, and confirm the details of the error.
*1 When [Password on boot] is set to [Enable], [Enter Password] appears after the [Panasonic] boot
screen disappears. Hold down   F8   soon after inputting the password and pressing   Enter   .
 Starting Up (continued) 
						

							27
Troubleshooting
The external display no
longer displays properly
An error occurs or the com-
puter freezes while using
Extended Desktop
When you want to display
the fonts or icons at a larger
size
When a video such as an
MPEG file or a DVD video
is being played with
WinDVD or Windows? Me-
dia Player, the display des-
tination cannot be switched
using   Fn   +   F3
When the screen saver is set,
an error will occur during a
resume operation
When an external display not compatible with the power saving mode is used with the
computer, the display may not function correctly when the computer enters the power
saving mode.  In such cases, turn off the power to the external display.
If you use a 3D screen saver while in Extended Desktop mode at a high resolution, an
error may occur or the computer may freeze. Under these conditions, do not use a 3D
screen saver.
Change the size of the icons, etc. using “Icon Enlarger” (   “Icon Enlarger”).
The display destination cannot be switched while a video such as an MPEG file and a
DVD video is playing. Stop playing the video before switching the display destination.
When the computer automatically enters the standby or hibernation mode while the screen
saver is running, an error may occur during a resume operation. In such cases, turn off the
screen saver or try changing the pattern of the screensaver.
 Display (continued)
 Battery Indicator
The red indicator lights
The red indicator blinks
The green indicator blinks
The orange indicator blinks
The battery level is very low (the charge is approx. 9% or less).
Connect the AC adaptor. You can use the computer when the indicator light is orange. If
you do not have an AC adaptor, save your data and power off your computer. After
replacing the battery pack with a fully charged one, turn your computer on.
Quickly save your data and power off your computer. Remove the battery pack and dis-
connect the AC adaptor, then connect them again.
If the problem persists, contact Panasonic Technical Support. The battery pack or charg-
ing circuit may be defective.
In high temperature mode, the battery is discharging to the level that corresponds to an
80%*1 charge for normal temperature mode. (   “Battery Power”) Do not re-
move the battery pack while the battery indicator is blinking green.
*
1In high temperature mode, the level that corresponds to an 80% charge for normal
temperature mode is displayed as [100%].
Battery cannot be recharged temporarily because the internal temperature of the battery
pack is outside of the acceptable temperature range for recharging. Once the allowable
range requirement is satisfied, charging begins automatically. Your computer can be used
normally in this state.
Windows cannot be shut
down or restarted
 Shutting down
If a USB device is connected, try removing it. 
						

							28
Troubleshooting
Some applications do not
work properly
 Fast User Switching Function
When switching to a different user with the Fast User Switching function, the following
problems may occur.
 Some applications may not work properly.
 Key combinations with the Fn key may not work.
 It may not be possible to set the settings of the display.
 Wireless LAN may not work.
 A serial mouse may not work.
 The B’s CLiP icon will no longer be shown on the taskbar and B’s CLip cannot be used.
In this case, log off all users without using Fast User Switching function, and try the
operation once more. If the problem persists, restart the computer.
 SD Memory Card
Cannot log on with the SD
memory cardWindows logon user name and password are not set in the SD memory card co\
rrectly.
Enter the Windows user name and password without using the SD memory card.
After logging on, set the same user name and the password on the SD memo\
ry card
and Windows, using one of the following operations. Change the setting of the SD memory card side by [SD Card Setup].
 Change the setting of the Windows side by [Control Panel].
Dealing with Problems (Summary)
 Reference Manual
Is Acrobat Reader installed?
If Acrobat Reader is not installed,  run [c:\util
eader\acroreader51_enu_full.exe] in  [start] -
[Run] to reinstall the program.  When installing the program, do not cha\
nge the installation
destination folder.  If the destination folder is changed, the Reference Manual cannot be
opened from the [start] menu.The Reference Manual is
not displayed
 Touch Pad / Touchscreen (only for models with touchscreen)
If you are using an external mouse, ensure that the external mouse has b\
een connected
correctly.
Restart the computer by using the keyboard.
(Press      ,    U    , and select [Restart] with    R    )
If the computer does not respond to keyboard commands, read “No respo\
nse”
(
 page 29).
Has the Setup Utility been used to set [Touch Pad] to [Enable]?
When external mouse drivers are installed (e.g., Intellimouse), the to\
uch pad may not be
used.
Has the touch pad driver been properly installed?
As a result of the physical characteristics of the touchscreen, sometime\
s the position of
the stylus does not match the position of the cursor on the screen. This\
 is not a malfunc-
tion. Perform [Calibration]. (
 page 13)
Has the Setup Utility been used to set [Touchscreen] to [Enable]?
When mouse drivers are installed (i.e. IntelliMouse), the touchscreen \
is unable to be
used.  Reinstall the touchscreen driver.
Has the touchscreen driver been properly installed?
The cursor cannot be con-
trolled 
properly
Unable to input using the
touch pad
Unable to point correctly
with the stylus included
with the computer
Unable to input by touching
the display
 Reinstalling B’s Recorder/B’s CLiP
When reinstalling, the input
of a serial number has been
askedInput the following serial number
B’s Recorder: 
B’s CLiP:  
						

							29
Troubleshooting
Press   Ctrl    +    Shift    +    Esc    to open Task Manager and close the software application
which is not responding.
Is there an input screen (e.g., password input screen at startup) hidden behind another
window? Use   Alt   +   Ta b    to check for other windows being displayed.
After shutting down by pressing the power switch for more than four seconds, press the
power switch to power on and open the application again.
If the program no longer works normally, delete the program using the following menu.
Then reinstall the program.
[start] - [Control Panel] - [Add or Remove Programs]
Some video files use a Codec that is not installed as a standard. In these cases, if you play
back the video file after connecting to the Internet, the Codec may be downloaded auto-
matically, allowing you to play back the file.
Start up Windows® Media Player from [start] - [All Programs]. Also, you can copy the
icon from [All Programs] list to the desktop and use this icon to start Windows® Media
Player.
Did the user who first accepted the Windows® Media Player license agreement have the
administrator authority?  Two icons will be displayed until someone with the administrator
authority accepts the license agreement, but either icon can be used to start the program. No response
When trying to play back
video files using Windows®
Media Player, the message
[Codec required] appears,
and the file cannot be played
back
The shortcut icon for the
Windows® Media Player is
not displayed on the desktop
Two shortcut icons for the
Windows® Media Player are
displayed on the desktop
 Others 
						

							30
Troubleshooting
Reinstalling Software
Before Reinstallation
1Turn off the computer and insert the CD/DVD drive into
the multimedia pocket. (
  “Multimedia Pocket”)
2Turn on the computer, and press   F2   while [Panasonic]
boot screen is displayed.
The Setup Utility will start up.
If the password has been set, enter the Supervisor Pass-
word.
3Write down all of the contents of the Setup Utility and
then press    F9   .
At the confirmation message, select [Yes] and then press
  Enter   .
4Select [Boot] menu, then select [CD/DVD Drive] and
press    F6
until [CD/DVD Drive] is at the top of the [Boot] menu.
5Place the Product Recovery DVD-ROM into the CD/DVD
drive.
6Press   F10   .
At the confirmation message, select [Yes] and press
   Enter   .
The computer will restart, and this screen should appear.
Reinstalling
8Press   1   to select [1. Yes, I agree to the provisions above
and wish to continue!].
This screen should appear.
Preparing
You will need the Product Recovery DVD-ROM and CD/DVD drive (included).
Important
Before the reinstallation procedure, remove all peripherals (except for the CD/DVD drive).
Be sure the AC adaptor is connected until the reinstallation procedure is completed.
Even if reinstallation is executed, the number of times that the DVD video region code can be set will not be returned to
the state set at the time of factory shipment. (
  “DVD-ROM & CD-R/RW Drive”)
9Make a selection from the menu.
---------------------------------------------------------------------Select a number---------------------------------------------------------------------
Reinstalling : Windows(R) XP Professional
1. Reinstall Windows to the whole HDD to factory default.
2. Make two partitions, for the operating system and data. And reinstall
Windows to the operating system partition.
(All existing partitions on HDD will be lost.)
3. Reinstall Windows to the first partition.
0. Cancel
---------------------------------------------------------------------
When reinstallation procedure is performed, the contents of the hard disk will be erased.  Be sure to back up any critical data on
your hard disk to another media or to an external hard disk before running the reinstallation procedure.
The reinstallation procedure will return the computer to its original condition.
Even if a hard disk backup area has been created, this backup area will be erased, and all the backed up data will be lost.
(This is not the case when Windows is reinstalled in the first partition.)
 If you have created partitions for data, the data may be erased or become corrupt as a result of the reinstallation procedure.
---------------------------------------------------------------------Select a number---------------------------------------------------------------------1. [ Recovery] Reinstall Windows.
2. [ Erase HDD ] Erase the whole data on HDD for security.
3. [ Backup ] Enable the Backup function.
0. [ Cancel ] Cancel.
---------------------------------------------------------------------

When the message [The Backup function has been en-
abled. If [Recovery] or [Erase HDD] is executed, the
Backup function will be disabled, and your Backup data
will be lost.] appears, press   Y   .
7Press   1   to execute [1.[Recovery]].
(You can cancel this operation by pressing   0   .)
The License Agreement screen should appear.
When selecting [2], enter the basic partition size for
the operating system installation and press   Enter   .
(The data partition size is the remainder after subtract-
ing the basic partition size.)
To select [3], the initial partition size must be 6 GB or
more of the hard disk size. Reinstallation cannot be per-
formed with a small partition size.

If you select [1] or [2], the message [The Backup function
has been enabled. If [Recovery] is executed, the Backup
function will be disabled, and your Backup data will be
lost.] appears.  In this case, press     Y   .
If the message [Computer must be rebooted in order to
execute [Recovery.]] appears, press
R   .
When [2] is selected, the hard disk backup func-
tion cannot be enabled because the hard disk has
been divided into partitions.
NOTE