Panasonic Cf 29etkgzkm Owners Manual

							21
Operation
Useful Information
Environment
In use: Temperature: 5 °C to 35 °C  {41 °F to 95 °F}
Humidity     : 30% to 80% RH  (No condensation)
Not in use: Temperature: -20 °C to 60 °C  {-4 °F to 140 °F}
Humidity     : 30% to 90% RH  (No condensation)
Usage Environment
Handling
This computer has been designed so as to minimize shock to the LCD and hard disk drive, the
leakage of liquid (e.g., water) on to the keyboard, etc., but no warranty is provided against
such trouble.  Therefore, as a precision instrument, be extremely careful in the handling.
Do not drop or hit your computer against solid objects.
Do not carry your computer when it is on.
Remove all external devices, cables, and PC Cards sticking out of the computer (see the
figure on the left) before transporting the computer.
We recommend preparing a fully charged battery (and optional charger, if possible).
When transporting spare batteries inside a package, briefcase, etc., it is recommended that
the batteries be stored in a plastic bag.
Do not place the computer upright or allow it to tip over.  When the computer receives
extremely strong shock after falling, the hard disk or floppy disk drive, etc., may become
inoperable.
Do not carry the computer while the display is open, or carry it by gripping the display.
Do not put anything (e.g., a piece of paper) between the display and keyboard.
Always carry your computer with you when traveling.  Never check it in with luggage.  For
use of the computer inside an aircraft, we recommend asking the airlines regarding their
policy on this issue.
It is a good idea to make backup copies on disks and carry them with you.
Do not leave a disk in the drive while transporting your computer.
NOTE
Only use the computer within the allowable temperature range.
When the computer is left powered on in a low temperature environment, set [Turn off
hard disks] to [Never] in the following menu to avoid damage to the hard disk drive.
[start] - [Control Panel] - [Performance and Maintenance] - [Power Options] - [Power
Schemes]
 Places not to use your computer
Such areas may result in damage to the computer.
Areas with electronic equipment
These areas may interfere with your display or cause your computer to produce strange
sounds.
Areas with extremely high/low temperatures
Do not leave things near the computer that are sensitive to heat.  During operation, the
computer may become warm.
Before putting the computer away, be sure to wipe off any moisture. 
						

							22
Operation
Useful Information
Maintenance
Touch Pad
 page 19
Do not use benzene, thinner, or rubbing alcohol.  Doing so may adversely affect the sur-
face, e.g., discoloration.  In addition, do not use commercially-available household clean-
ers and cosmetics, as they may contain components harmful to the surface.
Do not directly add or spray water or detergent.  If liquid enters the inside of the com-
puter, it may cause it to work improperly or be damaged. Display

Use the Soft Cloth included with the computer. (For more information, refer to “Suggestions
About Cleaning the LCD Surface” that come with the Soft Cloth.)
If the Protective Film becomes dirty or damaged, it may be time to replace your Protective
Film. The Protective Film is a disposable item. To find out the model number of your Protec-
tive Film, contact Panasonic Technical Support. (For more information, refer to the “Operating
Instructions” that come with the Protective Film.)

Avoid using water when cleaning the panel.  Ingredients included in water may leave residue
and reduce readability of the screen.

Avoid rubbing off dust/dirt with cloth since it may leave scratch on the screen.
Sweep dust/dirt with fine brush, then wipe it with “dry” soft cloth used for cleaning glasses.

Apply camera lens cleaner on a soft gauze and clean it with gentle force. Then, wipe  with dry
soft cloth used for cleaning glasses.
CAUTION
Areas excluding the display
Wipe these areas with a soft cloth, after applying water or detergent diluted with water to the
soft cloth and firmly wringing out excess water.
Do not touch or use a touchscreen before you re-attach a Protective Film, as you may
leave a mark or a scratch on the touchscreen.
CAUTION
Saving Data on the Hard Disk
Do not expose your computer to shock.
Use care when handling your computer, shock may damage your hard disk or make your
software applications and data unusable.
Do not power off your computer while software applications are running or hard disk drive indica-
tor (
) is on.
Properly shut Windows down to avoid problems.
Save all valuable data to floppy disks, etc.
Backing up data to floppy disks, etc. will limit damage should trouble occur to your com-
puter or should you inadvertently change or erase data.
Use the security function for all important data.  (  “Security Measures”)
Hard Disk Lock
When the Hard Disk Lock is set to [Enable], it is impossible to read/write data from/to the
hard disk when the hard disk is installed in a different computer, since a password is also set
for the hard disk.  When the hard disk is returned to the original computer, you can read and
write data as before.  In this case, however, make the settings in the Setup Utility exactly the
same as they were before the hard disk was removed.  (Note that this Hard Disk Lock does
not guarantee complete protection of data.) (
  “Security Measures”) 
						

							23
OperationWhen Using Peripheral Devices
Pay strict attention to the following points to avoid damage to the computer, peripheral de-
vices, cables, etc.  Also, in addition to following this manual and the Reference Manual, care-
fully read the instruction manuals for the peripheral devices being used.
Use only peripheral devices that conform to the computer’s specifications.
Connect the devices properly, paying close attention to the condition and position of the
connectors.
If a connection cannot be made easily, do not apply undue force; check once more to con-
firm the condition and position of the connector (alignment of pins, etc.) .
If the connector has holding screws, fasten the screws firmly.
Do not carry the computer with cables attached, and do not pull on the cables forcefully.
Users are advised to purchase the latest versions of virus protection software and use
them regularly.
We recommend you run the software:
• When booting your computer.
• After receiving data.
We recommend that you check data received on disks or from external sources, such as data
downloaded from the Internet, e-mail, etc.  (For compressed files, uncompress them before
running a check).
Computer Viruses
Do not power down your computer or press the disk eject button while the Multime-
dia pocket device indicator (
) is on.
Doing so may damage the data on the floppy disk and render the floppy disk useless.
Use care when handling floppy disks.
To protect the data on your floppy disks or to prevent a floppy disk from becoming stuck in
your computer, avoid the following:
• Sliding the shutter on the floppy disk manually.
• Exposing the floppy disk to a magnetic field.
• Storing the floppy disk in locations prone to high temperatures, low pitched noise, damp-
ness, or dust.
• Applying more than one label on the floppy disk.
Confirm the contents of a floppy disk before formatting it.
Confirm that no important data is on the floppy disk, because all data on the floppy disk
will be erased.
Use the write-protect tab.
This is
 a must for preserving important data.  This prevents your data from being erased or over-
wr
itten.
Write Enable
Write Disab le Write-protect Tab
Saving Data on Floppy Disks
To prevent theft of data or unauthorized access to the hard disk
via a wireless LAN.
If you plan to use wireless LAN functions, we recommend that you do so only after making
the appropriate security settings, such as for data encryption.
Wireless LAN 
						

							24
Operation
When Disposing of or Transferring Ownership of This Device
When disposing of or transferring ownership of this device, erase all data on the hard disk in
order to prevent the theft of hard disk data. Even if you delete data or initialize the hard disk
through normal Windows commands, data can still be read using special software. In order to
erase all data, either have the data erased by a specialist (at a charge) or use the hard disk data
erase utility (included) (
 page 39).  (Note that this hard disk data erase utility does not
guarantee that data will be completely erased.)
Also, note that if you transfer ownership of this device without deleting commercial soft-
ware that you have installed to the hard disk, you may be in violation of the licensing
agreement for that software.
When Changing Hard Disk Partitions
When using the hard disk backup function ( page 35), do not divide up the hard disk before
creating a backup region. If you do this, the backup region cannot be created. Divide into the
partition when the backup region is created.
Windows Update
You can use the latest patches and service packs for Windows with the following menus.
Do not apply “Driver Updates” even if a message to update a driver appears. If a driver
update is required, contact to Panasonic Technical Support.
[start] - [All programs] - [Windows Update]
Useful Information 
						

							25
Troubleshooting
List of Error Codes
When turning on the computer, if one of the following error codes or messages is displayed, follow the instructions shown below.
If the problem persists, or if the error code or message displayed is not shown here, contact Panasonic Technical Support.
Error Code/Message
0211: Keyboard error
0251: System CMOS checksum
bad - Default configuration
used
0271: Check date and time set-
tings
0280: Previous boot incomplete
- Default configuration used
02B0: Diskette drive A error
0613: Serial Port*1 configura-
tion changed
0614: Serial Port*
1 config. error
- device disabled
*1The port name, such as A or B, is
displayed, indicating the conflict-
ing ports.
Press  to resume,  to
Setup
Operating System not found
Action
If an external keyboard or mouse is connected, disconnect these devices.
An error has occurred in the memory that stores the Setup Utility settings.  This error occurs
when the memory content is changed through some inadvertent operation by a program or
other function.
Run the Setup Utility and load the default values, then change the settings to the appro-
priate values as needed.
If the problem persists, the internal clock battery may need to be replaced. Contact Pana-
sonic Technical Support.
The data and time setting are incorrect.
Run the Setup Utility and set the date and time correctly.
If the problem persists, the internal clock battery may need to be replaced. Contact Pana-
sonic Technical Support.
Startup has failed repeatedly, so the Setup Utility settings have been returned to their default
values, and the computer has been restarted.
  Run the Setup Utility and load the default values, then change the settings to the appropri-
ate values as needed.
Disconnect the floppy disk drive and reconnect it. Make sure the drive is secured cor-
rectly.
I/O address and IRQ settings are in conflict.
Run the Setup Utility and change the settings in [Advanced] menu so there is no port
conflicts.
Write down the error details and press    F2    to run the Setup Utility. Confirm the
settings, and change the settings to the appropriate values as needed.
The OS is not properly installed on the floppy disk or the hard disk that you are trying to
boot from.
If the computer cannot be booted from the floppy disk, check the floppy disk drive to
ensure that the disk is in fact bootable, and change it to another if not.
If the computer cannot be booted from the hard disk, confirm whether the hard disk is
properly recognized in [Information] menu of the Setup Utility.
If the hard disk is recognized, perform the reinstallation procedure. If not, contact Pana-
sonic Technical Support.
If a device is connected to the USB port, disconnect the device, or run the Setup Utility
and set [Legacy USB Support] in [Security] menu to [Disable].
 To run the Setup Utility
1Restart the computer.
2Press   F2   while [Panasonic] boot screen is displayed soon after the computer begins the star tup procedure. 
						

							Troubleshooting
26
The power indicator or bat-
tery indicator is not lit
The computer does not op-
erate when a USB device is
connected
[Enter Password] is dis-
played
POST Startup Error(s) is
displayed
Windows startup, or an op-
eration is extremely slow
The date and time are incor-
rect
When resuming from the
standby or hibernation
mode, [Enter Password]
does not appear even if a
password has been set in the
Setup Utility
When the administrator
password is forgotten
When “Remove disks or
other media. Press any key
to restart” (or a similar mes-
sage) is displayed When a problem occurs, refer to this page.  The “Reference Manual” also contains detailed information.  If a problem appears to be
related to a software application, read the software related manual.  If you still cannot troubleshoot the problem, contact Panasonic
Technical Support. You can use the PC Information Viewer to check the computer ’s usage status. (
  “Dealing with
Problems (Advanced)”)
Dealing with Problems (Summary)
 Starting Up
Check the cable connection for the AC adaptor.
Check to see if a fully charged battery is properly installed.
Remove the battery pack and disconnect the AC adaptor, then connect them again.
The computer may not operate when certain USB devices are connected.  Disconnect the
USB device, or set [Legacy USB Support] to [Disable] in [Security] menu of the Setup
Utility.
Input your Supervisor Password or User Password. If you have forgotten it, contact Pa-
nasonic Technical  Support.
 page 25
Press   F9   in the Setup Utility (  “Setup Utility”).   This will restore the Setup
Utility’s settings to their default values (except the password settings).  Then, the Setup
Utility must be run once again for you to input the appropriate operating environment
settings.  (The processing speed depends on the application software used, so this opera-
tion may not cause the processing speed to increase.)
Disable any resident software.
You can set the date and time using the following menu.
[start] - [Control Panel] - [Date, Time, Language, and Regional Options] - [Date and Time]
If you continue to experience problems, the internal battery maintaining the clock may
need to be replaced.  Contact Panasonic Technical Support.
  When the computer is connected to a LAN, confirm the date and time of the server.
  This computer will not correctly recognize the date and time starting from the year 2100
A.D.
Even when a password has been set in the Setup Utility, [Enter Password] does not ap-
pear when the computer resumes from the standby or hibernation mode.
If you want to use the security function when using the standby or hibernation mode, use
the Windows  password as follows:
1Select the account to change in [start] - [Control Panel] - [User Accounts] and set the
password.
2Add the check mark for [Prompt for password when computer resumes from standby]
in [Control Panel] - [Performance and Maintenance] - [Power Options] - [Advanced].
Set the password again in the following procedure.
If you have created a password reset disk (
 page 15 ), a message is displayed when
you fail to correctly enter the password. Follow the message’s instructions and set the
password again by using the password reset disk.
If you have not created a password reset disk, after reinstalling, setup Windows and then
set the password again.
This means a floppy disk that does not contain system startup information has been left in
the floppy disk drive. Remove the floppy disk, and press any key.
This message may appear when certain USB devices are connected. Remove the USB
device, or set [Legacy USB S upport] in [Security] menu of the Setup Utility to [Disable].
If the message still appears even after trying the above two measures, this may be an
indication that some type of hard disk failure has occurred. Contact Panasonic Technical
Support. 
						

							27
Troubleshooting
When the previous item is
not the cause
 Starting Up (continued)
Press   F9    in the Setup  Utility (  “Setup Utility”).   This will restore the Setup
Utility’s settings to their default values (except the password settings).
Try removing all peripheral devices.
Check a disk error using the following procedure.
1Select [Local Disk(C:)] with the right button in [start] - [My Computer], and select
[Properties].
2Select [Tools] - [Check Now].
3Select [Start] after selecting required items in [Check disk options].
At startup, hold down    F8    when [Panasonic] boot screen disappears*1, and release
your finger when the Windows Advanced Options Menu is displayed.  Start the computer
in Safe Mode, and confirm the details of the error.
*1When [Password on boot] is set to [Enable], [Enter Password] appears after the [Panasonic] boot
screen disappears. Hold down   F8   soon after inputting the password and pressing    Enter  .
No display after powering on
The power has not been
turned off, but after a cer-
tain period of time, there is
no display
When the battery pack is
used, the screen is darker
than when the AC adaptor
is connected
An afterimage appears (e.g.,
green, red, and blue dots
remain on the display) or
there are dots not display-
ing the correct colors
The external display no
longer displays properly
When you want to display
the fonts or icons at a larger
size
When there is no display to an external display,
• Check your cable connection to the external display.
• Confirm your display is powered on.
• Check the settings for your external display.
The display destination may be set to the external display.
Try changing the display destination by pressing    Fn   +   F3   .
If you want to switch the display destination repeatedly by pressing    Fn   +   F3   , make
sure that the display destination has switched completely each time before pressing
  Fn   +   F3   again.
Press   Fn   +   F2    and adjust the brightness.
Has the computer been set to the power-saving mode?
To resume operation of your computer from the condition the power of the display is off
(for energy conservation purposes), press any key unrelated to the direct triggering of a
selection, like    Ctrl   .
To save power, your computer may have automatically entered the standby mode (power
indicator blinks green) or hibernation mode (power indicator turns off).  In such cases,
slide the power switch.
Press   Fn   +   F2    and adjust the brightness.  Note, however, that when the brightness
is increased, the battery running time will become shorter.
Brightness can be set to separate levels for when the AC adaptor is connected and when
it is disconnected.
If an image is displayed for a prolonged period of time, an afterimage may appear.  This
is not a malfunction.  The afterimage will disappear when a different screen is displayed.
High-precision and advanced technologies are necessary in the production of color liquid
crystal displays (color LCDs).  Therefore, if 0.002% or less of the picture elements either
fail to light or remain constantly lit (that is, more than 99.998% of elements are function-
ing properly), no defect is considered to exist.
When an external display not compatible with the power saving mode is used with the
computer, the display may not function correctly when the computer enters the power
saving mode.  In such cases, turn off the power to the external display.
Change the size of the icons, etc. using “Icon Enlarger” (  “Icon Enlarger”).
 Display 
						

							Troubleshooting
28
Dealing with Problems (Summary)
During simultaneous dis-
play, one of the screens be-
comes disordered
When an a moving picture
such as an MPEG file is be-
ing played with Media
Player, the display destina-
tion cannot be switched us-
ing
Fn   +   F3
Try changing the display by pressing    Fn    +   F3   .
If you continue to experience problems, try changing the display destination in the fol-
lowing menu.
[start] - [Control Panel] - [Other Control Panel Options] - [Intel(R)  Extreme Graphics 2
M] - [Devices]
When the [Command Prompt] is set to “Full Screen” by pressing    Alt   +   Enter   , the
picture is displayed on one of the screens only. When the window display is restored by
pressing   Alt   +   Enter   , the picture is displayed on both screens.
The display destination cannot be switched while a moving picture such as an MPEG file
is playing. Stop playing the moving picture before switching the display destination.
 Display (continued)
Windows cannot be shut
down or restarted
 Shutting Down
If a USB device is connected, try removing it.
 Battery Indicator
The red indicator lights.
The red indicator blinks
The orange indicator blinks
The green indicator blinks
The battery indicator blinks
green and orange alternately
The battery level is very low (the charge is approx. 9% or less).
Connect the AC adaptor. You can use the computer when the battery indicator light is
orange. If you do not have an AC adaptor, save your data and power off your computer.
After replacing the battery pack with a fully charged one, turn your computer on.
Quickly save your data and power off your computer. Remove the battery pack and dis-
connect the AC adaptor, then connect them again.
If the problem persists, contact Panasonic Technical Support.  Possible failure in the
battery pack or charging circuit.
Battery cannot be recharged temporarily because the internal temperature of the battery
pack is outside of the acceptable temperature range for recharging. Once the allowable
range  requirement is satisfied, charging begins automatically. Your computer can be
used normally in this state.
In high temperature mode, the battery is discharging to the level that corresponds to an
80%*1 charge for normal temperature mode. (  “Battery Power”)  Do not re-
move the battery pack while the battery indicator is blinking green.
*1 In high temperature mode, the level that corresponds to an 80% charge for normal temperature
mode is displayed as [100%].
Warming up the system to prevent hard disk drive malfunctions at low temperature.  Leave
your computer as is. Once the allowable temperature range requirement is satisfied, your
computer will start automatically. 
						

							29
Troubleshooting
Some applications may not
work properlyWhen switching to a different user with the Fast User Switching function, the following
problems may occur.
• Some applications may not work properly.
• Key combinations with the Fn key may not work.
• It may not be possible to set the settings of the display.
• A serial mouse may not work.
• Wireless LAN may not work.
In this case, log off all users without using Fast User Switching function, and try the
operation once more. If the problem persists, restart the computer.
 Fast User Switching function
 Others
Press   Ctrl   +   Shift   +   Esc   to open Task Manager and close the software application
which is not responding.
After shutting down by sliding the power switch for more than four seconds, slide the
power switch to power on and open the application again.
If the program no longer works normally, delete the program using the following menu.
Then reinstall the program.
[start] - [Control Panel] - [Add or Remove Programs] No response
 Touch Pad / Touchscreen (only for models with touchscreen)
If you are using an external mouse, ensure that the external mouse has been connected
correctly.
Restart the computer by using the keyboard (Press      ,   U   , and select [Restart] with
  R   ).
If the computer does not respond to keyboard commands, read “No response”
(
 below).
When the Microsoft® IntelliMouse™ Wheel mode or the original mode is set for the
touch pad, only scroll operations are possible for the right part or bottom part of the touch
pad.   In this case, cursor operations are possible by using the work surface excluding the
right part or bottom part.   When no mode is set, the entire surface of the touch pad can be
used for cursor operations.
Has the Setup Utility been used to set [Touch Pad] to [Enable]?
When external mouse drivers are installed (e.g., Intellimouse), the touch pad may not be
used.
Has the touch pad driver been properly installed?
As a result of the physical characteristics of the touchscreen, sometimes the position of
the stylus does not match the position of the cursor on the screen.  This is not a malfunc-
tion.  Perform [Calibration] (
 page 13).
Has the Setup Utility been used to set [Touchscreen] to [Enable]?
When mouse drivers are installed (i.e. IntelliMouse), the touchscreen is unable to be
used.
Has the touchscreen driver been properly installed? The cursor cannot be con-
trolled properly
The cursor does not move in
scrolling area of the touch
pad
Unable to input using the
touch pad
Unable to point correctly
with the stylus included
with the computer
Unable to input by touching
the display
The Reference Manual is
not displayedIs Acrobat Reader installed?
If Acrobat Reader is not installed, run [c:\util
eader\acroreader51_enu_full.exe] in [start]
- [Run] to reinstall the program.  When installing the program, do not change the instal-
lation destination folder.  If the destination folder is changed, the Reference Manual can-
not be opened from the [start] menu.
 Reference Manual 
						

							Troubleshooting
30
Dealing with Problems (Summary)
 Others (continued)
When trying to play back
video files using Windows®
Media Player, the message
[Codec required] appears,
and the file cannot be played
back
The shortcut icon for the
Windows® Media Player is
not displayed on the desktop
Two shortcut icons for the
Windows® Media Player are
displayed on the desktop
Some video files use a Codec that is not installed as a standard. In these cases, if you play
back the video file after connecting to the Internet, the Codec may be downloaded auto-
matically, allowing you to play back the file.
Start up Windows® Media Player from [start] - [All Programs]. Also, you can copy the
icon from [All Programs] list to the desktop and use this icon to start Windows® Media
Player.
Did the user who first accepted the Windows® Media Player license agreement have the
administrator authority?  Two icons will be displayed until someone with the administrator
authority accepts the license agreement, but either icon can be used to start the program.