Panasonic Camera Status Notification Application Instructions

							Camera Status Notification Application Instructions
When communication with the camera is disconnected, a notification E-mail is sent.
Enter the sent mail (SMTP) servers address*1 or host 
name (1-255 characters)*2.
Enter the received mail (POP3) servers address*1 or 
host name (1-255 characters)*2.
Enter the received mail (POP3) servers login ID.*3
Enter the received mail (POP3) servers password.*3
Enter the return destinations (sent source) E-mail 
address. It is recommended that you enter the 
administrators E-mail Address.
Up to 5 E-mail destinations can be set.
Data Entry Field
*1 Set 4 numbers (0-255) and 3 periods, in the form of 192.163.0.253 (However 0.0.0.0 or  255.255.255.255 cannot be used.)
*2 Only alphanumeric characters can be used. However,  [Space], [], [], [#], [&], [%], [=], [+], [?], 
[], and [:] cannot be used.
*3 When POP3 authentication is r equired during mail forwarding, set it, checking with the network 
administrator or ISP.
3.Set each heading and click [Save].
4.Click [Restart].
1.Click [Applications] on the menu page.
2.Click [E-mail Setup for Applications].
SMTP Server IP Address or Host 
Name
POP3 Server IP Address or Host 
Name
Login ID
Password
Reply E-mail Address*2
Destination E-mail Address*2 1 - 
Destination E-mail Address 5 
						

							5.Click [Applications] on the menu page.
6.Select the Camera Status Notification application from the Application list, and click [Setup].
7.Check the subject cameras for this application, and click [Save].
8.Click [Back].
9.Select the Camera Status Notification applicati on from the Application list, and click [Execute].
10.Click [Refresh].
• When a mail is received at the set E-mail address to notify that Camera Status Notification 
has started, setu p is complete.
Notes
 When there is a router set in between this product and the camera, you may be notified of a 
disconnection. In that case, uncheck that camera  on the setup page, and cancel Camera Status 
Notification.
 Depending on the network status, it may take seve ral minutes for the Camera Status Notification 
E-mail to arrive.
 If this product is not connected to the Interne t, the Camera Status Notification E-mail will not be 
sent.
 Camera Status Notification is performed every  10 minutes, so a disconnection may not be detected 
for up to 10 minutes.
 Cameras registered by URL are not supported. 
						

							The Contents of the Disconnection Detection E-mail
ContentsDescription
 This E-mail is sent when this product is restarted, the AC adaptor is re-connected, or  the application is disabled 
then re-executed.
 This E-mail is sent when for some reason, such as this 
product is restarted or the AC adaptor is re-connected, 
the camera has been disconnected from the network. In 
that case, turn the camera  on, and check that all cables 
are connected correctly.
 When there is a router set in  between this product and the 
camera, you may receive a Disconnection Detection 
 
E-mail. In that case, unchec k that camera on the setup 
page, and cancel Camera Status Notification.
 When the radio waves are particularly weak in a wireless  network, you may receive a Disconnection Detection 
 
E-mail. In that case, unchec k that camera on the setup 
page, and cancel Camera Status Notification.
Troubleshooting
Title: Camera Status 
Notification Start
Disconnection detection for 
the camera below has started.
cam1
      ·
      ·
      ·
Title: Disconnection 
Detection.
A disconnected camera has 
been detected.
cam1  Disconnected
      ·
      ·
      ·
See the network camera 
support website for more 
details.
ProblemCause and Remedy
The Camera Status 
Notification Start E-mail was 
not received. Check that this product is connected to the Internet. See  A website is not displayed in Troubleshooting in the 
Installation/Troubleshooting manual.
 Check that the Camera Status Notification application is In Use. You can check this on the Application list in 
Execution Control and Registration Deletion of 
Applications. If the application is disabled, select it and 
click [Execute].
 Check that the camera is checked on the Camera Status 
Notification application setup page. Select the application, 
and click [Setup]. If the camera is unchecked, check it and 
click [Save].
 Check that the E-mail settings are correct, by clicking Applications on the menu page, then E-mail Setup for 
Applications.
 Check if the Camera Status Notification Start E-mail has been sent from this product to the Internet, by clicking Log 
on the menu page, then Display Mail Transmission Log. If 
the Camera Status Notification  Start E-mail has been sent 
successfully to the In ternet, a message to that effect is 
displayed. 
						

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The Camera Status 
Notification Start E-mail was 
not received.
• The Camera Status Notification application sends the 
Camera Status Notification Start E-mail about one minute 
after starting execution. Also, depending on your ISP, it 
could take more time for the E-mail to arrive, please wait a 
while.
After receiving the Camera 
Status Notification Start E-
mail, even if the camera has 
been disconnected, the 
Camera Status Notification E-
mail was not received.  Camera Status Notification is performed every 10 
minutes. A disconnection may not be detected for up to 10 
minutes, please wait a while.
There is a router set in 
between this product and the 
camera, and even though the 
camera is connected, a 
Disconnection Detection 
E-mail was received.  By sending a Ping from this product to the camera, you 
can perform Disconnection Detection. When there is a 
router set in between this product and the camera and the 
Ping cannot pass through, you are notified of a 
disconnection. In that case, uncheck that camera on the 
setup page, and cancel Camera Status Notification.
The Camera Status 
Notification E-mail is received 
frequently even though the 
camera is connected to a 
wireless network.  The radio waves being sent between the camera and this 
product may be unstable. Try changing the wireless 
channel of the network (see Using Wireless in Operating 
Instructions on the CD-ROM) or try strengthening the 
radio waves by adjusting the position of the camera.
Problem Cause and Remedy