Panasonic Bb Gt1500 Quick Guide
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PQQW15674ZB DM0507SN1077 Setting up For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Base unit HandsetCHARGE 7 HOURS Confirm the charge indicator is on. Model shown is BB-GT1500. “Click” TEL LAN Noise filterTo single-line telephone jack (RJ11C) AC adaptor Telephone line cordEthernet cableRouter Cable or DSL modem Internet (120 V AC, 60 Hz) A BC Use only the included Panasonic AC adaptor PQLV203. Hook Press plug firmly. “Click” “Click” AB ED C Model No. BB-GT1500 BB-GT1540 Quick Guide BB-GT1540_QG(e).fm Page 1 Monday, July 23, 2007 5:59 PM
– 2 – Setting up Note: LIf “Please read joip Terms of Use. Agree?” is not displayed in step 2, press {IP}. LWhen the STATUS indicator on the base unit does not light in green even if you wait for a few minutes, see “STATUS indicator” (page 6). Viewing the A text messages 1{MENU} i {#}{3}{6}{0} 2{V}/{^}: Select the desired item. i {OK} 3{OFF} For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com joip Model shown is BB-GT1500. Amber Green [ Please read joip Terms of Use. Agree? YESNO joip:#1001060429 To use the A IP line, read the Terms of Use for the A services on the included leaflet or at www.joip.com 1 Wait for a A text message for the A website password (www.joip.com). To view the message, see below. 5Press {YES}. 2 Wait until the STATUS indicator turns green. 3 Confirm your A number. 4 BB-GT1540_QG(e).fm Page 2 Monday, July 23, 2007 5:59 PM
– 3 – Operating tips {}: shows button names. Using the joystick The handset joystick can be used to navigate through menus and to select items shown on the display, by pushing it up {^}, down {V}, left {}. Adjusting audio volume Push the joystick up {^} or down {V} repeatedly while talking. Handset soft keys The handset features 2 soft keys and a joystick. By pressing a soft key, or by pressing the center of the joystick, you can select the feature shown directly above it on the display. {SELECT}, {SAVE}, {OK}, and additional other functions are assigned to soft keys. Pay attention to soft keys to find functions you need during handset operation. Middle soft key The joystick can be used to select the center soft key icon, by pressing down on the center of the joystick. Date and time (Handset) 1{MENU} i {#}{1}{0}{1} 2Enter the current month, date, and year by selecting 2 digits for each. 3Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each. 4{AM/PM}: Select “AM” or “PM”. i {SAVE} i {OFF} For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com BB-GT1540_QG(e).fm Page 3 Monday, July 23, 2007 5:59 PM
– 4 – Basic operation (Handset) Making calls1Dial the phone number. 2To make a landline call, press {TEL}. To make a A internet call, press {IP}. Note: LTo call a Panasonic GLOBARANGE phone, dial the A number consisting of a # followed by 10 digits. Answering callsTo answer the landline call, press {TALK}, {TEL} or {s}. To answer the A internet call, press {TALK}, {IP} or {s}. Adjusting the receiver/ speaker volumePush the joystick up {^} or down {V} while talking. Viewing the caller list and calling back{CID} i {V}/{^}: Select the desired item. i {TEL}/{IP} Ringer volume1{MENU} i {#}{1}{6}{0}{1} (IP line)/ {#}{1}{6}{0}{2} (landline) 2{^}/{V}: Select the desired volume. i {SAVE} BB-GT1540 Basic operation (Base unit) Making calls1To make a landline call, press {TEL}. To make a A internet call, press {IP}. 2Dial the phone number, and then speak into the MIC. Note: LTo call a Panasonic GLOBARANGE phone, dial the A number consisting of a # followed by 10 digits. Answering callsTo answer the landline call, press {TEL} or {s}. To answer the A internet call, press {IP} or {s}. Adjusting the speaker volumePress {^} or {V} repeatedly while talking. Ringer volume1Press {IP/TEL} repeatedly until the display shows the desired line (n or m). 2Press {^} or {V} repeatedly to select the desired volume. LTo turn the ringer off, press and hold {V} until the unit beeps. For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com BB-GT1540_QG(e).fm Page 4 Monday, July 23, 2007 5:59 PM
– 5 – BB-GT1540 Answering system (Base unit) Auto answer on1Press {IP/TEL} repeatedly until the display shows the desired line(s) (n and/or m). 2Press {ANSWER ON}. Auto answer offPress {ANSWER ON}. Recording your greeting message (max. 2 minutes)1Press {IP/TEL} repeatedly until the display shows the desired line(s) (n and/or m). 2{GREETING REC} 3Within 10 seconds, press {GREETING REC} again. 4Speak clearly about 20 cm (8 inches) away from the MIC. 5To stop recording, press {STOP}. Listening to new messagesWhen {6} flashes on the center of navigator key, press {6}. Erasing a messagePress {ERASE} during playback. Using the answering system remotely1Dial your phone number from a touch tone phone. 2After the greeting message starts, enter your remote code. (Default remote code is “111”.) LThe unit plays back new messages. LAfter playing back new messages, the voice guidance starts. 3Follow the voice guidance as necessary. Quick troubleshooting STATUS indicator StatusCause/solutionColorLight pattern GreenOnLReady to make/receive A internet calls. FlashingLDownloading data, please wait. RedOnLOn for about 3 seconds during initial startup. (Normal) FlashingLThe base unit is registering a handset. Please wait. Flashing rapidlyLThe base unit is paging handsets. (BB-GT1500) BB-GT1540_QG(e).fm Page 5 Monday, July 23, 2007 5:59 PM
– 6 – For further information, refer to the STATUS indicator section in the Operating Instructions. AmberOnLThe base unit’s IP address may conflict with the IP addresses of other devices on your local network if you have set the static IP address. We recommend using the automatic setup (default): 1. {MENU} i {#}{5}{0}{0} 2. {V}{^}: “On” i {SAVE} i {OFF} FlashingLThe base unit is registering with the A service. Please wait. LIf the STATUS indicator continues flashing: – If you have set the static address, we recommend using the automatic setup (default): 1. {MENU} i {#}{5}{0}{0} 2. {V}{^}: “On” i {SAVE} i {OFF} – Many installation issues can be resolved by resetting all the equipment. First, shut down your modem, router, base unit, and computer. Then turn the devices back on one at a time in this order: modem, router, base unit, computer. – If you cannot access Internet Web pages using your computer, check to see if your Internet service provider is having connection issues in your area. – For more troubleshooting help, visit www.joip.com or contact the A service provider. OFF—LA internet calls are not available. Check the following: – The base unit’s AC adaptor is connected. – Set up for A use (page 2). – The Ethernet cable is connected. – Your network devices (hub, router, etc.) are turned on. Check the LEDs for the link status of the devices. For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Quick troubleshooting STATUS indicator StatusCause/solutionColorLight pattern BB-GT1540_QG(e).fm Page 6 Monday, July 23, 2007 5:59 PM
– 7 – For other questions, please refer to the Operating Instructions or visit the web sites below. Frequently asked questions QuestionCause/solution The unit does not work.LMake sure the battery is installed correctly and fully charged. LUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. LThe handset has not been registered to the base unit. Register the handset as explained later in this guide. I cannot hear a dial tone for the IP line.LConfirm the Ethernet cable is properly connected. LYou have not agreed to the Terms of Use for the A services. To use the A IP line, you need to agree to it using the handset. LIf you cannot make or receive internet calls or if you are experiencing any other issues with your VoIP telephone service provided by deltathree, Inc., visit www.joip.com I cannot hear a dial tone for the landline.LConfirm the telephone line cord is properly connected. LDisconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact Panasonic service personnel to have the unit repaired. If the working telephone does not operate properly, contact your landline service provider. How can I increase handset volume level?LPush the joystick up repeatedly while talking. The VM indicator on the base unit flashes. Example: BB-GT1540LYou have new voice mail messages received by your landline service provider and/or A. For further information, refer to the Voice Mail section in the Operating Instructions. BB-GT1540: The message indicator on the base unit flashes.LYou have new messages received from the landline and/or A IP line by the unit’s answering system. For further information, refer to the answering system section in the Operating Instructions. For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com VM BB-GT1540_QG(e).fm Page 7 Monday, July 23, 2007 5:59 PM
– 8 – Quick troubleshooting Place the handset on the base unit, then check if the charge indicator is on. L Model shown is BB-GT1500. The charge indicator is OFF. The charge indicator is ON. Unplug the AC adaptor of the base unit and remove the battery from the handset, then plug in the AC adaptor and insert the battery into the handset again. Try re-registration as explained later in this guide. Lift the handset, then try again. If handset still shows the same message, try re-registration as explained later in this guide. Re-registration failed. Re-registration failed. Your telephone may need service. Please visit http://www.panasonic.com/help for further troubleshooting. “No link to base. Move closer to base, try again.” Handset shows: Unplug and then plug AC adaptor properly to both the base unit and AC outlet. BB-GT1540_QG(e).fm Page 8 Monday, July 23, 2007 5:59 PM
– 9 – Registering a handset to base unit The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, register the handset. For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Handset Press {MENU}, then press {#}{1}{3}{0}. Handset Press {OK L}. Base unit BB-GT1500 Press and hold {HANDSET LOCATOR} until the STATUS indicator flashes in red. L Complete next step within 90 seconds. BB-GT1540 Press and hold {LOCATOR/INTERCOM} until the registration tone sounds and the STATUS indicator flashes in red. L Complete next step within 90 seconds. {LOCATOR/INTERCOM} {HANDSET LOCATOR} {OKL} Press LOCATOR on base for 4sec Then press OK {MENU} BB-GT1540_QG(e).fm Page 9 Monday, July 23, 2007 5:59 PM
IMPORTANT! If your product is not working properly. . . For your phone’s functions or features, please contact Panasonic. 1Read this Quick Guide or Operating Instructions LIf you lost the Operating Instructions, you can download a copy at http://www.panasonic.com/help 2Visit our website: http://www.panasonic.com/help LFAQs and troubleshooting hints are available. 3Contact us via the web at: http://www.panasonic.com/contactus 4Call us at: 1-800-211-PANA (1-800-211-7262) LMonday - Friday 9:00am - 9:00pm (EST), Saturday/Sunday 10:00am - 7:00pm (EST) To order a replacement battery, please call: 1-800-332-5368 Or visit: http://www.panasonic.com/batterystore A customer support A is the VoIP service provided by deltathree, Inc. for this phone. If you cannot make or receive internet calls or if you are experiencing any other issues with your VoIP telephone services, please contact A customer support: LVisit www.joip.com or send an email to [email protected] LCall *JOIP (*5647) from your GLOBARANGE phone using the IP line. LCall 1-877-NOW-JOIP (1-877-669-5647) using the landline. BB-GT1540_QG(e).fm Page 10 Monday, July 23, 2007 5:59 PM