Panasonic Bb Gt1500 Operating Instructions Manual
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Preparation 21For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com handset on the base unit and let it charge for 7 hours. Battery replacement Important: LUse only the rechargeable Panasonic battery noted on page 8. Replace the old battery with a new one. See page 18, step 4. Attention: A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800- 822-8837) for information on how to recycle this battery. GT15xx.book Page 21 Monday, June 4, 2007 8:52 AM
Preparation 22For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Understanding the indicators on the base unit TEL indicator/IP indicator The TEL indicator and IP indicator show the status of the landline and IP line, respectively, as follows. *1k When another phone uses the same landline, the TEL indicator lights. STATUS indicator During the startup process you may notice that the STATUS indicator on the base unit is flashing. This indicates that the base unit is booting up with the A service. You may find the following flash patterns helpful to you: StatusMeaning Light off The line is available. Light on The line is in use. *1 Flashing rapidly A call is being received. Flashing A call is put on hold. The answering system is answering a call. (BB- GT1540) The IP indicator flashes when the base unit software is being downloaded from the A service. StatusMeaning ColorLight pattern Green OnLThe base unit is connected to the Internet. The startup process is complete and you may now make and receive A internet calls. FlashingLThe base unit is downloading data from the A service. Do not disconnect the Ethernet cable or AC adaptor from the base unit until the STATUS indicator stops flashing and lights in steady green. Red OnLWhen the base unit is turned on, the STATUS indicator lights in red for about 3 seconds. FlashingLThe base unit is registering a handset. Flashing rapidlyLThe base unit is paging handsets. (BB-GT1500) GT15xx.book Page 22 Monday, June 4, 2007 8:52 AM
Preparation 23For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Amber OnLThe base unit’s IP address may conflict with the IP addresses of other devices on your local network. Check the base unit’s static IP address using the handset: {MENU} i {#}{5}{0}{1}, then check the IP addresses of the other devices on your local network. If necessary, change the base unit’s static IP address (page 29). FlashingLThe base unit is obtaining an IP address or is obtaining configurations from the A service. Please wait. LThe base unit is registering with the A service. Please wait. LIf the STATUS indicator continues flashing, check the following: – Check the base unit’s IP address using the handset: {MENU} i {#}{5}{0}{1} If necessary, change the base unit’s static IP address (page 29). – If an IP address was not acquired, check your network devices’ (router, modem, etc.) connections. If the connections are made properly but the problem persists, check your network devices’ (router, modem, etc.) settings. – Many installation issues can be resolved by resetting all the equipment. First, shut down your modem, router, base unit, and computer. Then turn the devices back on one at a time in this order: modem, router, base unit, computer. – If you cannot access Internet Web pages using your computer, check to see if your Internet service provider is having connection issues in your area. – For more troubleshooting help, visit www.joip.com or contact the A service provider. Flashing rapidlyLUnplug the base unit’s AC adaptor to reset the unit, then reconnect the AC adaptor. If the STATUS indicator is still flashing rapidly, there may be a problem with the base unit hardware. Contact Panasonic service personnel. StatusMeaning ColorLight pattern GT15xx.book Page 23 Monday, June 4, 2007 8:52 AM
Preparation 24For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com OFF —LThe power on the base unit is off. LTo use the A IP line, you need to agree to the Terms of Use for the A services using the handset (page 18). LThe Ethernet cable is not connected properly. Connect it. LYour network devices (hub, router, etc.) are turned off. Check the LEDs for the link status of the devices. StatusMeaning ColorLight pattern GT15xx.book Page 24 Monday, June 4, 2007 8:52 AM
Preparation 25For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Displays Base unit display items Handset display items Available model: BB-GT1540 Displayed itemMeaning Base unit ringer for landline is off (page 55). Base unit ringer for IP line is off (page 55). EGreeting or voice memo recording error (page 58, 60) Example: H 1Handset number: displayed when paging, or being paged (example shown here: handset 1). HPaging all handsets (page 68) mLandline is selected for the answering system or ringer setting (page 55, 57). When flashing: the answering system is answering a landline call or playing a message on the landline (page 58). nIP line is selected for the answering system or ringer setting (page 55, 57). When flashing: the answering system is answering an internet call or playing a message on the IP line (page 58). PBase unit is in programming mode (page 42). Displayed itemMeaning EAlarm is on (page 54). wWithin range of the base unit _Handset has no link to base unit (out of range of base unit, handset is not registered to base unit, or no power on base unit). 1Battery level SLandline is in use. *1 When flashing: – a landline call is on hold. – the answering system is answering a landline call. *2 When flashing rapidly: a landline call is being received. Displayed itemMeaning GT15xx.book Page 25 Monday, June 4, 2007 8:52 AM
Preparation 26For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Handset menu icons When in standby mode, pressing down on the center of the joystick ({MENU}) reveals the handset’s main menu. From here you can access various features and settings. iIP line is used. When flashing: – an internet call is on hold. – the answering system is answering an internet call. *2 When flashing rapidly: an internet call is being received. sSpeaker is on. PRIV. Call Privacy mode is on (page 34). Example: mThe handset’s extension number (example shown here: handset 1) Handset ringer for landline is off (page 51). Handset ringer for IP line is off (page 51). Handset ringers for landline and IP line are off (page 51). A text message is protected (page 72). *1k When another phone uses the same landline, S is displayed. *2 BB-GT1540 Displayed itemMeaning Menu iconMenu/feature joip (For A services) Answering device (BB-GT1540) Phonebook (BB-GT1500) Ringer settings Set date & time Initial settings Customer support GT15xx.book Page 26 Monday, June 4, 2007 8:52 AM
Preparation 27For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Setting the unit before use Important: LTo program features by scrolling through the display menus, see page 46. LMainly the direct command method is used in these operating instructions. Display language N The default setting is “English”. 1{OFF} i {MENU} i {#}{1}{1}{0} 2{V}/{^}: Select the desired setting. 3Press down the center of the joystick to save. i {OFF} Voice guidance language N You can select the language for the voice guidance of the answering system (page 61). The default setting is “English”. 1{MENU} i {#}{1}{1}{2} 2{V}/{^}: Select the desired setting. 3{SAVE} i {OFF} Dialing mode k N If you cannot make landline calls, change this setting according to your landline service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service. 1{MENU} i {#}{1}{2}{0} 2{V}/{^}: Select the desired setting. 3{SAVE} i {OFF} Date and time N Set the correct date and time so that: – You can use the alarm function (page 54). – The unit will announce the day and time a message was recorded when you play back on the answering system (page 58). (BB-GT1540) 1{MENU} i {#}{1}{0}{1} 2Enter the current month, date, and year by selecting 2 digits for each. Example:August 15, 2007 {0}{8} {1}{5} {0}{7} 3Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each. Example:9:30 {0}{9} {3}{0} 4{AM/PM}: Select “AM” or “PM”. 5{SAVE} i {OFF} Note: LWhen English is selected as the display language, the 12-hour clock format is used. When Spanish is selected, the 24-hour clock format is used. LIf you make a mistake when entering the date and time, push the joystick right, left, up, or down to move the cursor, then make the correction. Available model: BB-GT1540 GT15xx.book Page 27 Monday, June 4, 2007 8:52 AM
Preparation 28For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com IP/TEL line selection The line selection mode determines the line selected when you press {s} to make a call. –“IP”: IP line is selected. –“TEL” (default): Landline is selected. If you dial a A number (page 4) then press {s} using the handset, the IP line is automatically selected. Note: LYou can select a line manually regardless of the line selection mode by pressing {TEL} or {IP}. Handset line selection N 1{MENU} i {#}{2}{5}{0} 2{V}/{^}: Select the desired setting. 3{SAVE} i {OFF} Note: LWhen you press {CALL} to make a call (page 31), the set line is selected. When you call back from the redial list or caller list, the line indicated by V (landline) or j (IP line) is selected (page 31, 45, 59). Base unit line selection N 1{MENU} i {#}{*}{2}{5}{0} 2{V}/{^}: Select the desired setting. 3{SAVE} i {OFF} Configuring the Internet connection settings If your local network uses a DHCP (Dynamic Host Configuration Protocol) server for automatic IP address assignments, you do not need to change any settings. If your local network uses a static IP address, turn the DHCP connection mode off. Leaving the DHCP connection mode on allows the base unit to receive an IP address automatically from a DHCP server on your local network. Automatic setup (default) N The base unit automatically obtains an IP address and other Internet connection settings (subnet mask, default gateway, and DNS server addresses). Turning the DHCP connection mode on: 1{MENU} i {#}{5}{0}{0} 2{V}/{^}: “On” 3{SAVE} i {OFF} LWait until the STATUS indicator on the base unit turns green. When the STATUS indicator lights in green, the setting is complete. Confirm your A number (page 30). LWhen the STATUS indicator on the base unit does not light in green even if you wait for a few minutes, see page 23. Note: LTo view the Internet connection settings: {MENU} i {#}{5}{0}{1} i When finished, press {OFF}. Available model: BB-GT1540 GT15xx.book Page 28 Monday, June 4, 2007 8:52 AM
Preparation 29For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Static setup N If your local network does not use a DHCP server for automatic IP address assignments, turn the DHCP connection mode off first. Then set the static IP address and other Internet connection settings corresponding to your local network. Turning the DHCP connection mode off: 1{MENU} i {#}{5}{0}{0} 2{V}/{^}: “Off” 3{SAVE} i {OFF} Setting the static IP address and other settings: 1{MENU} i {#}{5}{0}{1} 2Set the IP address and other settings. LPush the joystick down {V} or up {^} to move between the following 5 items.LTo move the cursor, push the joystick right {>} or left {
Preparation 30For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Confirming your A numbers N After the installation is complete (page 17, 28), the unit is registered to the service and you receive your A number. The A number is displayed on handset 1 (included with the base unit). Once you start operations with the handset, it disappears from the display. You can also view your A number using any handset as follows. 1{MENU} i {#}{1}{0}{3} LThe A number is displayed. LTo view additional phone number(s) for the IP line, push the joystick down {V} or up {^}. *1 2{OFF} *1 To receive calls via the IP line from landline phones or cellular phones, you need to specially subscribe for additional phone number(s) from A at www.joip.com (page 4). GT15xx.book Page 30 Monday, June 4, 2007 8:52 AM