Panasonic Av Control Receiver Sa-bx500 Operating Instructions
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51RQT9223 Other information Reference Notes on Speaker size LARGE Speakers that can sufficiently reproduce enough bass range. SMALL Speak ers that do not satisfy the requirements for LARGE speakers. Enough bass range can be produced, if you install the subwoofer. You can perform steps instructed in “Setting speakers and their sizes” ( ➔ page 37) to change speak er sizes set automatically. Notes on Lowpass filter • When the speaker size is “SMALL ”, the unit cannot sufficiently reproduce the bass r ange. • You can set the lowpass filter frequency according to the playback frequency range and arrange the unit to output the missing bass range from the subwoofer. Notes on “SPEAKERS B” • Playback is in 2-channel stereo when you select SPEAKERS B only. • If a surround source is played back when only SPEAKERS B is selected, “2CH MIX” is displayed on the display. • Selected speakers output sounds assigned to front 2 channels when you make ANALOG 8CH connections. • If you select SPEAKERS B only, the following are set automatically irrespectiv e of settings selected in “Setting speakers and their sizes” ( ➔ page 37). Speaker size: “LARGE ” Subwoofer: “NO ” (Bass is output from the front speakers.) • Settings made through the auto speaker setup ( ➔ pages 24 and 25) are cancelled. Notes on “BI-AMP” This function activates automatically when you play analog audio sources or 2-channel PCM signals through bi-wire connections . • The unit takes advantage of the front speaker and the surround back speaker amps, and drives the speakers’ high- frequency and low-frequency ranges separately when this function is on. • Press [SURROUND] off ( ➔ page 29). • You cannot use BI-AMP with analog 8-channel connections. • The “BI-AMP” indicator stays on while BI-AMP is at work ( ➔ page 6). This unit Front left (L) Surround left (LS) Surround bac k left (SBL) Front right (R) Surround right (RS) Surround back right (SBR) Front left (L) Front right (R) Bi-wire speakers Note for analog 8-channel connections Make the setting on equipment that matches the Blu-ray Disc/ DVD player. Note for speaker detection and size setting When you set the front speakers (“L ”, “R ”) as “LARGE ” • The subwoofer also makes audio output in the bass range when you perform stereo playback of analog and PCM sources. • The subwoofer sends out only the LFE (low frequency eff ect channel) signal contained in 2-channel Dolby Digital or DTS sources when you play them in stereo. • The following are set automatically. W hen you set “ LR ” to “ SMALL ”, “SUBW ” is set to “ YES ”. W hen you set “ SUBW ” to “NO ”, “LR ” is set to “ LARGE ”. • “SB ” does not appear when “S ” is set to “NONE ”. • The “SB ” size becomes the “S ” size because the unit does not off er “SB ” size setting. • When you change the number of connected speakers, settings made with the setup microphone are cancelled ( ➔ pages 24 and 25). • See “Notes on Speaker size” ( ➔ left) f or more details. Notes on “Playing an iPod on this unit” Compatible iPod for this unit Name Memory size iPod touch 8 GB, 16 GB iPod nano 3rd generation (video) 4 GB, 8 GB iPod classic 80 GB, 160 GB iPod nano 2nd generation (aluminum) 2 GB, 4 GB, 8 GB iPod 5th generation (video) 60 GB, 80 GB iPod 5th generation (video) 30 GB iPod nano 1st generation 1 GB, 2 GB, 4 GB iPod 4th generation (color display) 40 GB, 60 GB iPod 4th generation (color display) 20 GB, 30 GB iPod 4th generation 40 GB iPod 4th generation 20 GB iPod mini 4 GB, 6 GB * Compatible iPod correct as of May 2008. • Compatibility depends on the software version of your iPod. • Audio/video cannot be recorded or transmitted to iPods or vice versa via this unit. • Panasonic makes no warranty over iPod data management. • For more information, refer to the operating instructions for iPod. • The contents of the operating instructions and those displayed on iPod may differ partially, but this will not fundamentally affect use of music playback. Note SA-BX500-PP (RQT9223-Y)_En.indd 516/27/2008 4:06:47 PM
52RQT9223 Glossary Analog Audio signals produced from L/R audio output terminals of general equipment is called analog audio. CPPM (Content Protection for Prerecorded Media) This is the copyright protection technology which prevents file copy of DVD audio. Decoder, Decode Decoder is the device to enable us to hear audio data that is encoded on DVD, etc., as a normal audio signal. This process is called Decode. Deep Color This unit incorporates HDMI™ (V.1.3 with Deep Color) technology that can reproduce greater color gradation (4096 steps) when connected to a compatible TV. You can enjoy exceptionally rich, natural-looking colors, with smooth, detailed gradation and minimal color banding. [A lower color gradation (256 steps), without deep color, will be reproduced if connected to a TV which does not support deep color.] Digital DVD recorders, Blu-ray Disc/DVD players, and CD players are usually equipped with digital output terminals. Connect through the digital terminal to enjoy digital surround systems such as Dolby Digital and DTS. Dolby Digital Digital audio compression technology developed by Dolby Laboratories, Inc. Compatible with surround sound as well as 2-channel stereo sound. With this technology, you can keep massive amount of audio data efficiently. Dolby Digital + Improved version of Dolby Digital. It offers higher-audio quality, support for multi-channel (5.1-channel and more) and increased bitrates. Dolby Digital Surround EX Improved version of Dolby Digital. You can playback 6.1-channel sound by adding surround center to 5.1-channel compatible with Dolby Digital. Dolby Pro Logic /Dolby Pro Logic x This technology converts any 2-channel source recorded including Dolby surround into 5.1/7.1 or 6.1-channel sound with more realistic sound effects. You can enjoy old movies recorded in conventional 2-channel sounds (excluding monaural sounds) as they are converted to dynamic 5.1/7.1 or 6.1-channel sound. Dolby TrueHD Dolby TrueHD is an advanced version of MLP lossless method used for DVD audio. This is a high-quality audio method which enables complete playback of audio data made through a mastering studio. Dolby TrueHD can only be used for Blu-ray Disc, etc, but is not applicable to DVD audio format. DTS (Digital Theater Systems) Surround system used in most movie theaters. Separation works well between channels, resulting in realistic surround effects. DTS 96/24 This is higher-quality DTS with 96 kHz/24 bit and used for DVD-Video. 48 kHz/24 bit playback is possible on systems incompatible with DTS 96/24 due to backward compatibility. DTS-ES Improved version of DTS. You can playback 6.1-channel sound by adding surround center to 5.1-channel. DTS-HD Audio technology enhanced in sound quality and functions based on DTS (used at movie theaters). You can playback DTS-HD sound as DTS on conventional AV amplifiers due to backward compatibility. Depending on the encoding methods and bitrates, DTS is classified into three types: DTS-HD Master Audio, DTS-HD High Resolution Audio and DTS Digital Surround. The format itself supports up to 2048 channels, but the maximum number of channels for next-generation DVD (Blu-ray Disc, etc.) is 8ch (7.1ch). Dynamic range Dynamic range is the difference between the lowest level of sound that can be heard above the noise of the equipment and the highest level of sound before distortion occurs. HDMI (High Definition Multimedia Interface) HDMI enables you to transmit digital audio and video signals using a single cable. You can also transmit control signals using HDMI connections. LPCM (Linear PCM) This is one of the PCM methods and the uncompressed audio signal encoded digitally. This method is used for music CD, etc. Multi-channel LPCM signals used for Blu-ray Disc, DVD audio, etc. enable playback with higher-sound quality. Optical Using optical fiber cable for digital signal input/output from DVD, CD, etc., provides better sound quality for playback or recording compared to analog. PCM (Pulse Code Modulation) This is one of the methods that enables analog sounds to be converted to digital sounds. Sampling frequency Sampling is the process of converting the heights of sound wave (analog signal) samples taken at set periods into digits (digital encoding). Sampling frequency is the n umber of samples taken per second, so larger numbers mean faithful reproduction of the original sound. Surround signal Audio signal made up with front speakers, center speaker and surround speakers. x.v.Color This is a name of products compliant with ISO Standard for wider color space: “xvYCC”. 1080p This is one of the digital hi-vision images. 1080 is the number of effective scanning lines that constitute the actual screen. This enables every detail to be beautifully expressed. Images are less flickered with progressive method that scans in order from the top. SA-BX500-PP (RQT9223-Y)_En.indd 526/27/2008 4:06:48 PM
53RQT9223 Error messages MessageCause/countermeasure 1 U701 The equipment connected by the HDMI cable is not compatible with the unit’s copyright protection technology. 2U703Should anything unusual happen using an HDMI connection: Consult your dealer if the sign remains on the display after these steps. • Turn the connected equipment off and on again. • Pull out the HDMI cable then reinsert it. • Reduce the number of equipment connected in series to the HDMI terminal if exceeding 2 units . 3U704 The unit has received a signal for a picture format that is incompatible with the HDMI connection. Check the settings of the connected equipment. 4 REMOTE 1 or REMO TE 2 Match the modes on the main unit and the remote control. 5CANCEL MUTING FUNCTION Muting is on. Press [MUTING] on the remote control to cancel the function ( ➔ page 31). 6NO C AND LS/RS SPEAKERS Center and surround speak ers are set as absent. Change their setting to present ( ➔ page 37). 7NO LS/RS SPEAKERS Surround speak ers are set as absent. Change their setting to present ( ➔ page 37). 8NO LS/RS AND SBL/ SBR SPEAKERS Surround and surround bac k speakers are set as absent. Change their setting to present ( ➔ page 37). 9NO SBL/SBR SPEAKERS Surround bac k speakers are set as absent. Change their setting to present ( ➔ page 37). 10NOT POSSIBLE FOR ANALOG 8CH INPUT Y ou are trying to use the effect unavailable for analog 8-channel playback. 11NOT POSSIBLE FOR THIS INPUT SOURCEY ou are trying to use the effect unavailable for the current input source. 12PCM FIX (flashing)The unit is in the “PCM FIX” mode. Cancel this mode ( ➔ page 39). 13SELECT SPEAKER A “SPEAKERS A” is off. Select “SPEAKERS A” ( ➔ page 26). 14SPEAKERS ARE OFF “SPEAKERS A” and “SPEAKERS B” are off. Select “SPEAKERS A” or “SPEAKERS B” ( ➔ pages 26 and 27). 15 NOT SUPPORT FOR THIS WIRELESS SYSTEM Not compatib le with this wireless system ( ➔ page 23). Glossary / Error messages Reference SA-BX500-PP (RQT9223-Y)_En.indd 536/27/2008 4:06:48 PM
54RQT9223 Troubleshooting guide Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to “Customer Services Directory” on page 57 if you reside in the U.S.A., or refer to “Product information” on page 59 if you reside in Canada. Pages No power. • Ensure the AC power supply cord is connected. 12 No sound. Sound is distor ted. • Check that the volume is adequate. • Select either “SPEAKERS A ” or “SPEAKERS B ” if the speakers indicator is off. • Select the correct input source. • Cancel the “MUTING ” function. • Check that the signals can be decoded by this unit. • Check connections to speakers and other equipment. • Check that the input setting suits the type of connection you have made. • Cancel the PCM FIX. • Recording of some DVD-Audio may not be possible to be played due to copyright protection. 15, 26 24, 26, 27 15, 2631 50 10 to 13, 16 to 23 39 39– Sound stops. “F61 ” appears on the display f or about a second, and the unit turns off. • Check that ( and ) of speak er cable is interfering each other. • Check that speaker impedance is lower than tolerance of the unit. • Straining of the speakers through excessive volume or power. • This may occur if you use the unit in an extremely hot environment. • Curtains or other objects may be blocking the exhaust hole. Determine and correct the cause, then turn the unit on. (The protection circuit is reset.) (Consult y our dealer if the problem persists.) 10 10, 22 – – – “F76 ” appears on the display and the unit turns off .• Turn the unit off, disconnect the AC power supply cord, and consult your dealer. – “F70 ” appears on the display. • Turn the unit off, disconnect the AC power supply cord, and consult your dealer. – Displa y is dim. • Cancel “DIMMER”. 37 Clic king sound is heard during play. • Depending on the input signal when playing DVD etc., the BI-AMP function changes automatically. A clicking sound is heard when it changes. This does not mean a problem with the unit. – “MEASURING ERROR ” appears on the displa y. • A speaker is too far. Check speaker locations. • An error occurred from a cause that cannot be identified. Perform the auto speaker setup again. 24, 25 – When speaker distances are set ( ➔ pa ge 37), “–” appears on the displa y with the speaker name such as “L 3.0 – ”. • It appears when polarity of a speaker is automatically adjusted. ➔ You can set speakers against automatic polarity adjustment. 38 When speaker distances are set ( ➔ pa ge 37), “OVER ” appears on the display. • It appears when the measured distance exceeds 15 meters (45 feet). Check the speaker location. – Sound is not hear d from the center, surround or subwoofer speakers. • Ensure the speaker settings for your speakers are correct. • Confirm Dolby Pro Logic , NEO:6, or SFC settings, and select an adequate mode. • Press [SURROUND] on when you play 2-channel stereo sources. 24, 25, 37 28 to 30 13, 29 Sound is not heard from the surround back speaker. • Ensure the speaker settings for your speakers are correct. • Press [SURROUND] on. 24, 25, 37 13, 29 Dolby Pro Logic , NEO:6, and SFC are unavailable. • Check if the center speaker, surround speakers, and surround back speakers are connected properly. • Press [SPEAKERS A] on. • Cancel ANALOG 8CH playback. • You cannot use the effect when the input source contains dual audio signals in Dolby Digital or DTS formats. 10, 11 26 27– There is no DTS audio output. There is audio output, but the DTS decoder indicator is not lit. • Set the DTS Digital Audio Output setting on the Blu-ray Disc/DVD player or DVD recorder to “Bitstream”. – The radio cannot be tuned in or there is a lot of noise and interf erence. • Connect the appropriate antenna. (You may need an outdoor antenna or one with more elements.) • Adjust the position of the FM or AM antenna. • Reduce the treble. • Turn off nearby televisions, video decks, DVD recorders, Blu-ray Disc/DVD players, and satellite receivers. • Separate the antenna from other cables, cords, and appliances. 23 23 34 – – SA-BX500-PP (RQT9223-Y)_En.indd 546/27/2008 4:06:49 PM
55RQT9223 Troubleshooting guide / Maintenance Reference Pages There is a lot of noise when listening to AM. • Try changing the BEAT PROOF mode. 49 The correct FM frequenc y cannot be tuned in. • Change the frequency step to suit your area when FM is selected. 49 When using an HDMI connection, the first few seconds of sound is cut off. • Should you be playing a chapter on a DVD etc.: – Change the audio output setting on the Blu-ray Disc/DVD player or DVD recorder from “Bitstream” to “PCM”. (6.1-channel sources will however be played as 5.1-channel .) – Select “PCM ” as instructed in “Setting input signals” when you play 2-channel stereo sources . – 39 The unit does not w ork properly. • The unit does not work properly when wrong cords are in HDMI input and output terminals. Turn the unit off, unplug the AC power supply cord, and make connections again. 12, 13, 16 VIERA Link does not function pr operly. • Confirm “Setting VIERA Link to “OFF ”” is set to “ON”. When it is “OFF ”, change to “ON ”. • VIERA Link does not function in power saving standby mode when this unit is turned off. See “Reducing standby power consumption (power save mode)” and set to “ON ” (normal power consumption). • Check VIERA Link settings of the connected equipment. • VIERA Link may not function when you change the connections for HDMI equipment, insert and remove the outlet, or during blackout. Do the following operations in this case. – Turn the TV (VIERA) on again while all the equipment connected with HDMI cables are on. – Set “VIERA Link (HDMI equipment control)” of TV (VIERA) to “OFF” and then set to “ON” again. (For details, refer to the operating instructions for TV (VIERA).) – Connect this unit to TV (VIERA) using the HDMI cable, switch the TV (VIERA) on, unplug this unit’s AC power supply cord, and insert it into a household A C outlet again. 40 40 – – When more than one piece of equipment are connected to HDMI input terminal, some of them turn on and off automaticall y. • Some of the linked operations apply to the connected equipment that is VIERA Link compatible. To prevent this, set the connected equipment (DVD recorder (DIGA) and others) against VIERA Link. – The remote control doesn’t work.• Replace the batteries if they are worn. 7 Other pr oducts respond to the remote control. • Change this unit’s remote control mode to “REMOTE 2 ”. 42 Maintenance Unplug the AC power supply cord from the household AC outlet and wipe the unit using a soft and dry cloth. When the unit is very dirty, wring the cloth soaked in water thoroughly, wipe the dirt and wipe moisture off with a dry cloth. Do not use solvents such as benzine, thinner, alcohol, etc. because they may cause casing to deform and coating to go off. Before using chemically treated cloth, read the instructions that come with the cloth carefully. • • • SA-BX500-PP (RQT9223-Y)_En.indd 556/30/2008 11:13:50 AM
56RQT9223 g AMPLIFIER SECTION Rated minimum sine wave RMS power output 20 Hz - 20 kHz both channels driven (with AES17 filter) 0.7 % total harmonic distortion 130 W per channel (6 Ω) T otal harmonic distortion rated power at 20 Hz - 20 kHz 0.7 % (6 Ω) P ower output each channel driven at 20 Hz - 20 kHz (with AES17 filter) 0.7 % total harmonic distortion Front (L/R) 130 W (6 Ω) Center 130 W (6 Ω) Surround (L/R) 130 W (6 Ω) Surr ound Back (L/R) 130 W (6 Ω) Load impedance Front (L/R) A or B 4 to 8 Ω A and B 6 to 8 Ω BI-WIRE 4 to 8 Ω Center 6 to 8 Ω Surround (L/R) 6 to 8 Ω Surround Back (L/R) 6 to 8 Ω Frequenc y response CD , AUX, TV, GAME, CABLE/SAT, VCR, DVD RECORDER, BD/DVD PLAYER / ANALOG 8CH IN, OPTION PORT 4 Hz to 40 kHz, ±2 dB Input sensitivity and impedance CD , AUX, TV, GAME, CABLE / SAT, VCR, DVD RECORDER, BD/DVD PLAYER / ANALOG 8CH IN, OPTION PORT 16 mV (200 mV, IHF'66) 22 k Ω Subw oofer frequency response (-6 dB) 7 Hz to 200 Hz S/N (IHF A) CD , TV, BD/DVD PLAYER, DVD RECORDER (Digital Input) 97 dB, IHF'66 Tone controls B ASS 50 Hz, +10 to -10 dB TREBLE 20 kHz, +10 to -10 dB Output voltage D VD RECORDER 200 mV Digital input (OPTICAL) 3 (COAXIAL) 1 HDMI Input (Corresponding Deep Color) 3 Output (Corresponding Deep Color) 1 This unit supports “HDAVI Control 3” function. g FM TUNER SECTION Frequency range 87.9 to 107.9 MHz (200 kHz steps) 87.5 to 108.0 MHz (100 kHz steps) Sensitivity 11.2 dBf (2 µV, IHF'58) Total harmonic distortion MONO 0.5 % STEREO 0.7 % S/N MONO 73 dB STEREO 67 dB Alternate channel selectivity 65 dB Antenna terminal 75 Ω (unbalanced) g AM TUNER SECTION Frequency range 520 to 1710 kHz g OPTION PORT SECTION An exclusive terminal for SH-PD10 (option) 1 g VIDEO SECTION Output voltage at 1 V input (unbalanced) 1±0.1 Vp-p Maximum input voltage 1.5 Vp-p Input/output impedance 75 Ω Composite Video Input BD/DVD PLAYER, DVD RECORDER, VCR, CABLE/SAT, GAME, AUX Output DVD RECORDER, TV MONITOR S-Video Input BD/DVD PLAYER, DVD RECORDER, VCR, CABLE/SAT, GAME, AUX Output DVD RECORDER, TV MONITOR Component Video Input BD/DVD PLAYER, DVD RECORDER, CABLE/SAT Output TV MONITOR g GENERAL Power supply AC 120 V, 60 Hz Power consumption 150 W Dimensions (W x H x D) 430 mm x 158.5 mm x 339 mm (16-15/16" x 6-1/4" x 13-11/32") Mass (Weight) Approx. 5 kg (11 lb.) Operating temperature range 0°C to 40°C (32°F to 104°F) Operating humidity range 20% to 80% RH (no condensation) Power consumption in standby mode: 0.7 W P ower consumption in HDMI off mode: 0.4 W Notes: 1. Specifications are subject to change without notice. 2. Total harmonic distortion is measured by the digital spectrum analyzer. Specifications SA-BX500-PP (RQT9223-Y)_En.indd 566/27/2008 4:06:50 PM
57RQT9223 Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America One Panasonic Way Secaucus, New Jersey 07094 Panasonic Audio Products Limited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Product or Part Name PartsLabor Audio Products (except items listed below) One (1) year One (1) year USB Reader-Writer, Personal Computer Card Adapters (in exchange for defective item) One (1) year Not Applicable Accessories: Headphones, Cartridges, Microphones, Adapters Ninety (90) days Ninety (90) days Rechargeable Batteries, DVD-R/-RAM Discs (in exchange for defective item) Ten (10) days Not Applicable SD Memory Cards, Rechargeable Battery Packs (in exchange for defective item) Ninety (90) days Not Applicable During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must carry-in or mail-in your product during the warranty period. If non-rechargeable batteries are included, they are not warranted. This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold “as is”. A purchase receipt or other proof of the original purchase date is required for warranty service. Carry-In or Mail-In Service For Carry-In or Mail-In Service in the United States call 1-800-211-PANA (1-800- 211-7262) or visit Panasonic web site: http://www.panasonic.com For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. Limited Warranty Limits And Exclusions This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer, loss of media or images, data or other memory content. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY. Panasonic Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/consumersupportor, contact us via the web at: http://www.panasonic.com/contactinfoYou may also contact us directly at: 1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. For hearing or speech impaired TTY users, TTY: 1-877-833-8855 Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.comor, send your request by E-mail to: [email protected] may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.) Panasonic Service and Technology Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks) For hearing or speech impaired TTY users, TTY: 1-866-605-1277 Service in Puerto Rico Panasonic Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Phone (787)750-4300, Fax (787)768-2910 Specifications / Limited Warranty (Only for the U.S.A.) Limited Warranty (Only for the U.S.A.) Reference SA-BX500-PP (RQT9223-Y)_En.indd 576/27/2008 4:06:51 PM
58RQT9223 Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.Technics Audio Product One (1) year, parts and labour Panasonic Portable / Clock Radio (without Tape, CD, MD) One (1) year, parts and labour Panasonic Audio / SD Audio Product One (1) year, parts and labour Panasonic DVD Product One (1) year, parts and labour Panasonic Combination DVD Player / VCR One (1) year, parts and labour Panasonic Combination DVD Recorder / VCR One (1) year, parts and labour Accessories including rechargeable batteries Ninety (90) days LIMITATIONS AND EXCLUSIONS This warranty does not apply to products purchased outside Canada or to any product which has been improperly installed, subjected to usage for which the product was not designed, misused or abused, damaged during shipping, or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nor does it cover any product which is used commercially. Dry cell batteries are also excluded from coverage under this warranty. This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of original purchase is required before warranty service is performed. THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES. In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied w arranties, so the above limitations and exclusions may not be applicable. WARRANTY SERVICE FOR PRODUCT OPERATION ASSISTANCE, please contact: Our Customer Care Centre: Telephone #: (905) 624-5505 1-800 #: 1-800-561-5505 Fax #: (905) 238-2360 Email link: “Customer support” on www.panasonic.ca FOR PRODUCT REPAIRS, please locate your nearest Authorized Servicentre at www .panasonic.ca : Link : “Servicentres TM locator” under “Customer support” IF YOU SHIP THE PRODUCT TO A SERVICENTRE Carefully pack and send prepaid, adequately insured and preferably in the original carton. Include details of the defect claimed, and proof of date of original purchase. Panasonic Canada Inc. PANASONIC PRODUCT – LIMITED WARRANTY Limited Warranty (Only for Canada) SA-BX500-PP (RQT9223-Y)_En.indd 586/27/2008 4:06:51 PM
59RQT9223 1. Damage requiring service — The unit should be serviced by qualified service personnel if: (a) The AC power supply cord or the plug has been damaged; or (b) Objects or liquids have gotten into the unit; or (c) The unit has been exposed to rain; or (d) The unit does not operate normally or exhibits a marked change in performance; or (e) The unit has been dropped or the cabinet damaged. 2. Servicing — Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized servicing personnel. 3. Replacement parts — When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards. 4. Safety check — After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition. The servicer will require all components to service your system. Therefore, should service ever be necessary, be sure to bring the entire system. F or product information or assistance with product operation: In the U.S.A., refer to “Customer Services Directory” on page 57. In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, or visit the website (www.panasonic.ca), or an authorized Servicentre closest to you. DATE OF PURCHASE __________________________________ DEALER NAME _______________________________________ DEALER ADDRESS ____________________________________ ____________________________________________________________TELEPHONE NUMBER _________________________________ User memo: Product information Limited Warranty (Only for Canada) / Product Service Product Service The model number and serial number of this product can be found on either the back or the bottom of the unit. Please note them in the space provided below and keep for future reference. MODEL NUMBER _______________________________________ SERIAL NUMBER _______________________________________ SA-BX500 Reference SA-BX500-PP (RQT9223-Y)_En.indd 596/27/2008 4:06:51 PM
Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America One Panasonic Way Secaucus, New Jersey 07094 http://www.panasonic.com Panasonic Puerto Rico, Inc.Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985 © 2008 Matsushita Electric Industrial Co., Ltd. Printed in MalaysiaPanasonic Canada Inc.5770 Ambler Drive Mississauga, Ontario L4W 2T3 www.panasonic.ca 60RQT9223 SA-BX500-PP (RQT9223-Y)_En.indd 606/27/2008 4:06:52 PM