Panasonic 65" Class 4k Ultra Hd Tv Tc 65ax900 Owners Manual

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First Time Setup
 The first time setup screen is displayed only when the 
TV is turned on for the first time, after the power cord is 
inserted into a wall outlet.
 1  Turn the TV on with the POWER button
 (TV)
 
 or
 (Remote)
 
 2  Setup the following items
●   Select your language
●    Select your country
●   
Select your viewing mode 
(Be sure to select “Home Use”)
 If you select “Store Demonstration” by mistake, 
confirmation screen will be displayed.
 T

o display the “Set viewing mode” screen again 
in order to select “Home Use”, perform one of the 
following actions:
 • Press and hold down the rear POWER button for 
at least five seconds.
 • Unplug the power cord for 30 seconds and then 
plug it in again.
●   Configure Network connection
 Follow the instructions on screen to complete the 
Network connection.
●   ANT/Cable setup
 Set up based on how your 

TV programming is 
connected. Select “Yes” if you are connected to a 
Cable, Satellite or Fiber Optic box. Select “No” if you 
are connected to the Antenna/Cable In with a coaxial 
wire into the screw-on connector. In this case you will 
need to scan for channels that are available in your 
area.
●   Adjust the Clock
 Select the clock mode and adjust other settings.
 When “Auto” is selected, clock will be set 
automatically according to 

Time zone and DST. The 
TV must be connected to the Internet to use this 
feature.
●    Complete first time setup
 Completion screen is displayed.
 3  Select type of Home Screen
 The “Tutorial” for “my Home Screen” starts.
 Follow the instruction of the “Tutorial” to select desired 
“Home Screen”.
 Example: Home Screen Selection
 
 
 Example: Lifestyle Screen
 
 • “Home Screen” is displayed as the start-up screen 
when the TV is turned on or the HOME button is 
pressed.  
						

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Operations
 Turn power on
  or
 (Remote)
 (TV)
 The last viewed Home Screen is displayed each time 
the TV is turned on.
 Example: Lifestyle Screen
 
 
 Example: Selected content screen
 
● 
 To return to “Home Screen” at any time.
 
●  You can customize “Home Screen” and display 
desired information, access specific features easily
, 
select the default “Home Screen”, etc. For details, 
follow the on-screen instructions or refer to the 
eHELP (Using my Home Screen > my Home Screen 
> Settings).
 Watching TV
 Select the TV viewer from “Home 
Screen”
 
  select
 
 access
 To watch TV via a Cable box, Satellite receiver, or 
any other source (DVD, DVR, gaming device, etc.), 
press the INPUT button and select the appropriate 
input. 
 To access each feature
 Access “Apps list” and select a feature
 
  Example: Apps  list
 
●   Apps are the applications (features) of the TV.
●   For operations of each feature and the setup of “Apps 
list”, follow the on-screen instructions or refer to the 
eHELP

 (Using my Home Screen > Using Apps list). 
						

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Viewing 3D images 
on TV
 Using Precautions
 
■ Cautions during viewing
● 
 Wear the 3D Eyewear correctly. 3D images will not 
be correctly visible if the 3D Eyewear is worn upside 
down or back-to-front.
 
■ For comfortable viewing
● 
 View from at least the recommended distance 
(3 times the ef
fective height of the screen),
 Recommended Distance:  For a 65-inch television, 7.87 ft (2.4 m) or more
 When the top and bottom area of the screen are 
blackened, such as when playing movies, view 
the screen at a distance 3 times further than 
the height of the actual image. (That makes the 
viewing distance closer than above recommended 
distance.)
●   Stop using the 3D Eyewear immediately if your skin 
feels unusual. In rare cases, the paint or materials 
used in the 3D Eyewear may cause an allergic 
reaction.
●   Stop using the 3D Eyewear immediately if you 
experience any redness, pain, or itching on the 
nose or temples. Prolonged use may cause such 
symptoms due to excess pressure, which may result 
in the user feeling unwell.
 Viewing 3D images
 Using the television menu controls, set so that 3D 
images are shown.
●   You can watch 3D images in the following cases:
 • When a 3D image supporting Blu-ray Disc is 
played on a 3D image supporting player/recorder 
connected using a HDMI cable to a 3D image 
supporting television.
 • 3D image supported broadcast (program)
 • 3D Photo, 3D Movie taken by LUMIX/Camcorder
●   4K 3D format is not supported.
 1  Put on the 3D Eyewear
 2 View
 When the TV receives a 3D signal, it also tries to detect 
the 3D mode (format). 3D images are automatically 
displayed according to the signal.
 If the 3D images are not displayed correctly or the 
images cause discomfort, the images can be adjusted 
by “3D format select” or “3D settings”.
 
 Change the view 3D  ⇔ 
2D
 
■ Simply switches 3D  ⇔
 2D images (Auto 
mode)
 
 
 (example)
 
 3D format select
 2D  3D
 
  select
 
 OK
●     Switches to Manual mode
●   4K signal cannot be changed to 3D format. 
						

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Using eHELP 
(Built-in Manual)
 eHELP is a built-in manual that explains how to easily 
operate the TV’s features. Press the eHELP button to 
access the guide.
 1 Display eHELP
 
 [First Page]
 
 When you enter eHELP again after exiting, the 
confirmation screen is displayed while the TV is turned 
on. You can select “First Page” or “Last Page”.
 2  Select the desired page from the menu
 
 Categories  Menus
 
  select
 
 next
 
 
  select
 
 next
 
 Submenus  Desired page
 
  select
 
   next 
(If available)
 
 scroll up/down 
(If available the scroll 
bar appears.)
 
  To return to the previous menu/
layer
 
  To exit eHELP
 
 
 To display the menu related to 
the description (only for some 
descriptions)  
						

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Frequently Asked 
Questions (FAQ)
 How can I confirm that my TV is working properly?
 ●   The TV has a built-in Self Test. On the remote control, 
press MENU and scroll down and select HELP

 to 
access the TV SELF TEST. Run the test and follow 
the on screen instructions.
 
 Why doesn’t the remote control work?
  ●   Check that the batteries are fresh, are of the same 
type and are installed with the correct polarity (+ & -).
●   To operate other devices, such as changing channels 
when using Cable or Satellite boxes, or operating 
non-Panasonic Blu-ray players, use the remote 
supplied with the device.
 
 Why is there no picture or just a blue, black or 
snowy screen being displayed?
  ●   Ensure that the power cord is plugged in and the TV 
is turned on (front red LED light should be on, not 
blinking).
●   Press the INPUT button on the remote to select the 
correct input source.
●   Ensure all connections are correct and secure.
●   When using external video source, such as a Cable/
Satellite box or DVD player

, ensure that the device is 
on and functioning correctly.
●   Press MENU on the TV’s remote control. If the menu 
is displayed, then the 

TV is working; recheck above 
steps.
 
 The display panel moves slightly and clattered 
sound is heard when it is pushed with a finger.
  ●   There is a little gap around the panel to prevent 
damage to the panel. 

This is not a malfunction.
 
 Why is the screen blank and the power indicator 
blinking?
  ●   The TV has gone into shutdown mode to protect 
itself. 

Try unplugging it for a few minutes and 
connecting it again. If there was a temporary power 
surge on the AC line it may now be OK. If the blinking 
returns, visit www.panasonic.com/support (U.S.A.) or 
www.panasonic.ca/english/support (Canada).
 
 Why doesn’t the Touch Pad Controller work?
  ●   Check that the batteries are fresh, are of the same  type and are installed with the correct polarity (+ & -).
●   Check if the controller is paired with the TV. (p. 18)
●   Check if the pairing range is within 1.6 ft (50 cm).
●   Check if the Touch Pad Controller is pointed toward 
the 

TV to turn on the power. 
						

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Care and Cleaning
 First, unplug the power cord plug from 
the wall outlet.
 Display panel
 The front of the display panel has been specially treated. 
Wipe the panel surface gently using only a cleaning 
cloth or a soft, lint-free cloth.●   If the surface is particularly dirty after cleaning up the 
dust, soak a soft, lint-free cloth in diluted, mild liquid 
dish soap (1 part mild liquid dish soap diluted by 
100 times the amount of water), and then wring the 
cloth to remove excess liquid. Use this cloth to wipe 
the surface of the display panel, then wipe it evenly 
with a dry cloth of the same type until the surface is 
dry

.
●   Do not scratch or hit the surface of the panel with 
fingernails or other hard objects. Furthermore, avoid 
contact with volatile substances such as insect 
sprays, solvents, and thinner; otherwise, the quality of 
the surface may be adversely af

fected.
 Cabinet
 If the cabinet becomes dirty, wipe it with a soft, dry cloth.●   If the cabinet is particularly dirty, soak the cloth in 
diluted, mild liquid dish soap and then wring the cloth 
dry

. Use this cloth to wipe the cabinet and then wipe it 
dry with a dry cloth.
●   Do not allow any mild liquid dish soap to come into 
direct contact with the surface of the 

TV. If water 
droplets get inside the unit, operating problems may 
result.
●   Avoid contact with volatile substances such as insect 
sprays, solvents, and thinner; otherwise, the quality of 
the cabinet surface may be adversely af

fected or the 
coating may peel off.
●   Do not let articles made from rubber or PVC be in 
contact with the 

TV for long periods of time.
 Pedestal
 Cleaning
●   Wipe the surfaces with a soft, dry cloth. If the unit is 
particularly dirty

, clean it using a cloth soaked with 
water to which a small amount of mild liquid dish 
soap has been added and then wipe with a dry cloth. 
Do not use products such as solvents, thinner, or 
household wax for cleaning, as they can damage the 
surface coating.
 Note:  If using a chemically-treated cloth, follow the  instructions supplied with the cloth.
●   Do not attach sticky tape or labels, as they can make 
the surface of the pedestal dirty

. Do not allow long-
term contact with rubber, vinyl products, or the like. 
(Doing so will cause deterioration.)
 Power cord plug
 Wipe the plug with a dry cloth at regular intervals.
 Note:  Moisture and dust can lead to fire or electrical  shock.
 3D Eyewear
●  Clean using a soft, dry cloth.
●   Wiping the 3D Eyewear with a soft cloth that is 
covered in dust or dirt may scratch the eyewear

. 
Shake off any dust from the cloth before use.
●   Do not use benzene, thinner, or wax on the 3D 
Eyewear

, as doing so may cause the paint to peel off.
●   Avoid storing the 3D Eyewear in hot or highly humid 
locations.
 Back panel (Cooling fan)
●  The main unit is equipped with a cooling fan on the 
back side. 
To remove dust or other foreign materials 
adhering to the fan, vacuum it attaching lightly the 
opening of the suction nozzle of a vacuum cleaner to 
the vent holes.
 • Be extremely careful not to damage the display 
panel or other parts.
●   If a message appears even after cleaning and then 
turning on, contact your dealer or service center

. 
						

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Specifications
 Display Panel
 Panel System LCD panel with LED backlight
 Screen size  65 ” class (64.5 inches measured diagonally)
 W × H × Diagonal  56.2 ” × 31.6 ” × 64.5 ” 
(1,428 mm × 804 mm × 1,639 mm)
 Number of pixels  3,840 × 2,160
 Speaker Output
 18 W [4 W + 4 W + 10 W]
 Channel Capability (Digital/Analog)
 VHF/ UHF: 2 - 69, CATV: 1 - 135
 Operating Conditions
 Temperature:  32 °F - 95 °F (0 °C - 35 °C)
 Humidity:  20 % - 80 % RH (non-condensing)
 Connection Terminals
 VIDEO IN RCA PIN (VIDEO, AUDIO-L, AUDIO-R)
 COMPONENT IN  RCA PIN (Y, PB/CB, PR/CR, AUDIO-L, AUDIO-R)
 HDMI IN 1/2/3/4   Type A  connector 
(supports “HDAVI Control 5” function)
 USB 1/2/3   Type A  connector
  USB1/2:   DC 5 V, Max. 500 mA 
[Hi-Speed USB (USB 2.0)]
  USB3:     DC 5 V, Max. 900 mA 
[SuperSpeed USB (USB 3.0)]
 DisplayPort  VESA DisplayPort (applicable to 4K format)
  DIGITAL AUDIO OUT  PCM / Dolby Digital / DTS, Fiber Optic
 OTHERS  SD Card slot, 
ETHERNET (10BASE-T/100BASE-TX/1000BASE-T)
 Dimensions
 Including pedestal (W × H* × D)
 57.4 ” × 34.0 ” × 14.0 ”
(1,457 mm × 863 mm × 356 mm)
 TV Set only (W × H
* × D)
 57.4 ” × 34.1 ” × 2.4 ”
(1,457 mm × 864 mm × 60 mm)
  *  With Camera pop-up: + 0.9 ” (22 mm) height
 Mass
 Including pedestal  114.7 lb. (52.0 
) NET
 TV Set only  77.2 lb. (35.0 
) NET
 Built-in Camera
 Focus
 Fixed focus
 Resolution
 1,920 × 1,080
 Wireless LAN
 Standard Compliance and Frequency 
Range  *1, *2
 IEEE 802.11a/n:  5.15 GHz - 5.35 GHz, 
5.47 GHz - 5.85 GHz
 IEEE 802.11b/g/n: 2.400 GHz - 2.4835 GHz
 Security
 WPA2-PSK (TKIP/AES)
 WPA-PSK (TKIP/AES)
 WEP (64 bit/128 bit)
 
 * 1   The frequency and channel differ depending on the 
country.
 * 2  802.11b/g/n CH1 ~ CH11 only use for United States 
and Canada.
 Bluetooth
 Standard Compliance
 Bluetooth® 3.0
 Frequency Range
 2.402 GHz - 2.480 GHz
 
 Note
●   Design and Specifications are subject to change 
without notice. Mass and Dimensions shown are 
approximate.
●   For information about the power source and power 
consumption, refer to the nameplate on the rear 
enclosure.
●   Use Panasonic 3D Eyewear supporting passive 3D 
system technology

.
●   Touch Pad Controller uses Bluetooth wireless 
technology

.
  
						

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■  When using the wall-hanging bracket
 Please contact a professional installer to purchase 
the recommended UL qualified wall-hanging bracket. 
For additional details, please refer to the wall-hanging 
bracket installation manual.
   
 15.7 ” (400 mm)
 
 15.7 ” (400 mm)
 Back of the TV
 Holes for wall-hanging 
bracket installation
 
 (View from the side)
   Diameter of screw: M6
 
 Depth of screw  Minimum: 0.32 ” (8.0 mm)
 Maximum: 1.02 ” (26.0 mm)
 
 Screws for attaching the TV to the wall-
hanging bracket (not supplied with the TV)
 Warning
●   Always be sure to ask a qualified technician to carry 
out set-up.
●   Do not mount the unit directly below ceiling lights 
(such as spotlights, floodlights or halogen lights) that 
typically give of

f high heat. Doing so may warp or 
damage plastic cabinet parts.
●   Take care when fixing wall brackets to the wall. 
Always ensure that there are no electrical cables or 
pipes in the wall before hanging bracket.
●   To prevent fall and injury, remove the TV from its fixed 
wall position when it is no longer in use.
●   Incorrect wall-hanging bracket or incorrect fitting may 
cause equipment to fall, resulting in injury and product 
damage.
●   Panasonic disclaims liability for any damage or 
injury arising from incorrect wall-hanging bracket, 
incorrect fitting or otherwise failure to follow the above 
instructions.
   
  
 
 
  
						

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Limited Warranty (for U.S.A.)
 
Panasonic TelevisionLimited Warranty
Limited Warranty CoverageIf your product does not work properly because of a defect in materials \
or workmanship, Panasonic Corporation of North America 
(referred to as “the warrantor”) will, for the length of the per\
iod indicated on the chart below, which starts with the date of  original purchase 
(“Limited Warranty period”), at its option either (a) repair your product wit\
h new or refurbished parts, (b) replace it with a new or a refurbished 
equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warr antor.
 TV CATEGORIES PARTS LABOR SERVICE
 Up to 42” (diagonal)  1 (ONE) YEAR 1 (ONE) YEAR  Carry-In
 46” (diagonal) and larger  On-Site
 3D Eyewear
 (Passive - non battery operated)  90 (NINETY) Days  
Not Applicable  Mail in
On-Site, Carry-In or Mail-In Service To submit a new repair request and for quick repair status visit our Web\
 Site at www.panasonic.com/repair.
Limited Warranty Limits And Exclusions
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no 
charge for parts.
You must carry-in your product or arrange for on-site service during the \
Limited Warranty period. If non-rechargeable batteries  are 
included, they are not warranted. This Limited Warranty only applies to products purchased and serviced in the United St\
ates. This 
Limited Warranty is extended only to the original purchaser of a new product whic\
h was not sold “as is”. A purchase receipt or  other proof 
of the original purchase date is required for Limited Warranty service. 
On-site service where applicable requires clear, complete and easy access to the product by the authorized servicer and\
 does not include removal 
or re-installation of an installed product. It is possible that certain \
on-site repairs will not be completed on-site, but will require that the product or 
parts of the product, at the servicer’s discretion be removed for shop diagnosis and/or repair and then return\
ed.
When shipping the unit, carefully pack, include all accessories, and sen\
d it prepaid, adequately insured and preferably in the  original 
carton. When shipping Lithium Ion batteries please visit our Web Site at www.panasonic.com/BatteryHandling as Panasonic is comm itted 
to providing the most up to date information. Include a letter detailing\
 the complaint, a return address and provide a daytime  phone number 
where you can be reached. A valid registered receipt is required under the Limited Warranty.
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NO\
T COVER normal wear and 
tear or cosmetic damage, nor does it cover markings or retained images o\
n the glass panel resulting from viewing fixed images ( including, 
among other things, non-expanded standard 4:3 pictures on wide screen TVs, or onscreen data in a stationary and fixed location  such 
as network logos, video games and banners). The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, 
or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, 
bug infestation, mishandling, misapplication, alteration, faulty install\
ation, set-up adjustments, misadjustment of consumer co ntrols, 
improper maintenance, power line surge, lightning damage, modification, \
or commercial use (such as in a hotel, office, restaura nt, or other 
business), rental use of the product, service by anyone other than a Fa\
ctory Service Center or other Authorized Servicer, or damage that is  attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY 
COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES 
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED 
WARRANTY.  
(As examples, this excludes damages for lost time, cost of having someo\
ne remove or re-install an installed unit if 
applicable, or travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND 
IMPLIED WARRANTIES, INCLUDING THE LIMITED WARRANTY OF MERCHANTABILITY, ARE LIMITED  TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or co\
nsequential damages, or limitations on how long an implied Limited 
Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have others rig\
hts which vary from state to state. If a problem with 
this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the proble m is not 
handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrant or.
PARTS AND SERVICE (INCLUDING COST OF AN ON-SITE SERVICE CALL, WHERE APPLICABLE) 
WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY. 
						

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Customer Services Directory (for U.S.A.)
 
 
Customer Services Directory
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
 

vFor hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases
Purchase Parts, Accessories and Owners Manual on line for all Panasonic Products by vis\
iting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.)
Panasonic National Parts Center
20421 84th Avenue South,
Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, and American Express)
 

vFor hearing or speech impaired TTY users, TTY: 1-866-605-1277
Obtain Product Information and Operating Assistance, locate your nearest Dealer or Service Center, purchase Parts 
and Accessories, or make Customer Service and Literature requests by visitin\
g our Web Site at: