Panasonic 50" Class 1080p Plasma Hdtv Tc P50u50 Owners Manual
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31 Support Information H size ●Aspect Ratio: 4:3 Size 1 Size 2 ●The width will be decreased on both sides to reduce noise. ●Aspect Ratio: FULL/JUST(H-FILL/ZOOM) Size 1 Size 2 ●The width will be increased on both sides to reduce noise. Data format information Compatible Data format for Media player ( SD card/ USB flash memory) Media Compatible format Photo • JPEG files (DCF and EXIF standards) Sub-sampling - 4:4:4, 4:2:2 and 4:2:0 Image resolution - 8 × 8 to 30,712 × 17,272 pixels Videos • SD-Video Files (SD-Video Standard Ver.1.3) Modified data with a PC may not be displayed correctly. • AVCHD Standard compatible files Modified data with a PC may not be displayed correctly. • MP4 files (Video codec H.264 | Audio codec MP3/AC-3/LPCM) • MKV files (Video codec H.264 | Audio codec MP3/AC-3/LPCM) Music• MP3 files (MPEG Audio Layer-3) • AAC files (MPEG2-AAC / MPEG4-AAC) Note ●Format the card with the recording equipment. ●The picture may not appear correctly on this TV depending on the recording equipment used. ●Some files may not be played back even if they fulfill these conditions.\ ●Depending on how you make SD Card, USB Flash Memory or the media server, files and folders may not be displayed in the order you numbered. ●Depending on how you create the files and the structure of folders, the \ files and folders may not be displayed. ●When there are many files and folders, operation may take time to comple\ te or some files may not be displayed or playable. ●Media player cannot display still images that are not DCF formatted (i.\ e. TIFF, BMP). ●Data modified with a PC may not be displayed. ●Images imported from a PC must be compatible with EXIF 2.0, 2.1 and 2.2.\ ●Partly degraded files might be displayed at a reduced resolution. ●All “.JPG” extension data in the card and USB flash memory will be\ read in Photo viewer mode. ●The folder and file names may be different depending on the digital camera used. ●Do not use two-byte characters or other special codes. ●The card may become unusable with this TV if file or folder names are changed. ●For the suitable SD Memory Cards, please confirm the latest information \ on the following website. http://panasonic.jp/support/global/cs (This site is in English only) Technical Information
32 Cautions when handling SD Cards 2.1 mm 32 mm 24 mm ●Use an SD Card which meets SD standards. If not, it may cause the TV to malfunction. ●Do not remove the card while the unit is accessing data (this can damag\ e card or unit). ●Do not touch the terminals on the back of the card. ●Do not subject the card to high pressure or impact. ●Insert the card in the correct direction (otherwise, card or unit may b\ e damaged). ●Electrical interference, static electricity or erroneous operation may d\ amage the data or card. ●Back up the recorded data at regular intervals in case of deteriorated o\ r damaged data or erratic operation of the unit. (Panasonic is not liable for any deterioration o\ r damage of recorded data.) SD Card/USB flash memory warning messages MessageMeaning No media. Please insert an SD memory card or USB storage device. ●The device is not inserted. No media. Device removed. ●The device is removed. No photos/ No movies/No music files to play/ No playable media ●The device has no data or this type of data is not supported. Cannot read file ●The file is broken or unreadable. ●The TV does not support the format. VIERA LinkTM “HDAVI ControlTM” HDMI connections to some Panasonic equipment allow you to interface auto\ matically. (p. 23) ●This function may not work normally depending on the equipment condition\ . ●The equipment can be operated by other remote controls with this functio\ n on even if the TV is in Standby mode. ●Image or sound may not be available for the first few seconds when playb\ ack starts. ●Image or sound may not be available for the first few seconds when input\ mode is switched. ●Volume function will be displayed when adjusting the volume of the equipm\ ent. ●If you connect equipment that has “HDAVI Control 2 or later” function to the TV with an HDMI cable, the sound from the DIGITAL AUDIO OUT terminal can be output as multi-channel surround. ●“HDAVI Control 5” is the newest standard (current as of November, 2011) for the HDAVI Control compatible equipment. This standard is compatible with the conventional HDAVI equipment. HDMI connection HDMI (high-definition multimedia interface) allows you to enjoy high-d\ efinition digital images and high-quality sound by connecting the TV unit and HD devices. HDMI-compatible equipment (*1) with an HDMI or DVI output terminal, su\ ch as a Cable or Satellite box or a DVD player, can be connected to the HDMI connector using an HDMI compliant (fully wired) \ cable. ●HDMI is the world’s first complete digital consumer AV interface complying with a non-compression standard. ●If the external equipment has only a DVI output, connect to the HDMI ter\ minal via a DVI to HDMI adapter cable (*2). ●When the DVI to HDMI adapter cable is used, connect the audio cable to t\ he audio input terminal. ●Audio settings can be made on the “HDMI 1 in” or “HDMI 2 in”\ menu screen. Applicable audio signal sampling frequencies (L.PCM): 48 kHz, 44.1 kH\ z, 32 kHz (*1): The HDMI logo is displayed on an HDMI-compliant device. (*2): Enquire at your local digital equipment retailer shop. Caution ●The HDMI terminals on this TV were not specifically designed for use with a PC. ●All signals are reformatted before being displayed on the screen. ●If the connected device has an aspect adjustment function, set the aspec\ t ratio to “16:9”. ●These HDMI connectors are “type A”. ●These HDMI connectors are compatible with HDCP (High-Bandwidth Digital Content Protection) copyright protection. ●A device having no digital output terminal may be connected to the input \ terminal of either “COMPONENT”, or “VIDEO” to receive analog signals. ●The HDMI input terminal can be used with only the following image signal\ s: 480i, 480p, 720p, 1080i, and 1080p. Match the output setting of the digital device. ●For details of the applicable HDMI signals, see p. 33.
33 Support Information DIGITAL AUDIO OUT terminal You can enjoy your Home theater by connecting a Dolby Digital (5.1 chann\ el) decoder and “Multi Channel” amplifier to the DIGITAL AUDIO OUT terminals. Caution ●Depending on your DVD player and DVD-Audio software the copyright protec\ tion function may operate and disable optical output. ●When an ATSC channel is selected, the output from the DIGITAL AUDIO OUT jack will be Dolby Digital. When an NTSC channel is selected, the output will be PCM. ●When playing a movie on SD Card Movie player, when the sound has been recorded in Dolby Digital, the output from the\ DIGITAL AUDIO OUT terminal will be Dolby Digital. When the sound is recorded in other for\ mats, the output will be PCM. Closed Caption (CC) ●For viewing the CC of digital broadcasting, set the aspect to FULL (If viewing with H-FILL, JUST, ZOOM or 4:3; characters might be cut off). ●If the CC is set to On on both the receiver and TV when the signal is 480i (except for the HDMI connection), the CC may overlap on the TV. ●If a digital program is being output in analog format, the CC data will \ also be output in analog format. ●If the recorder or output monitor is connected to the TV, the CC needs to be set up on the recorder or output monitor. 4:3 side bars Do not display a picture in 4:3 mode for an extended period, as this can\ cause “Image retention” to remain on either or both sides of the display\ field. To reduce the risk of such “Image retention”, change the brightness\ of the side bars. The side bar may flash (alternate black/white) depending on the pictur\ e.Side Bar 4:3 Screen DisplayImage retention Input signal that can be displayed * Applicable input signal for Component (Y, PB, PR), HDMI horizontal frequency (kHz) vertical frequency (Hz) 525 (480)/60i 15.7359.94 525 (480)/60p 31.4759.94 750 (720)/60p 45.0059.94 1,125 (1,080)/60i 33.7559.94 1,125 (1,080)/60p 67.4359.94 1,125 (1,080)/60p 67.5060.00 1,125 (1,080)/24p* 26.9723.98 1,125 (1,080)/24p* 27.0024.00 (* HDMI only) Note ●Signals other than those shown above may not be displayed properly. ●The above signals are reformatted for optimal viewing on your display. Panasonic does not guarantee operation and performance of peripheral dev\ ices made by other manufacturers; and we disclaim any liability or damage arising from operation and/or performan\ ce from usage of such other maker’s peripheral devices. Technical Information
34 Care and Cleaning First, unplug the Power cord plug from the wall outlet. Display panel The front of the display panel has been specially treated. Wipe the pane\ l surface gently using only a cleaning cloth or a soft, lint- free cloth. ●If the surface is particularly dirty, after cleaning up the dust, soak a soft, lint-free cloth in diluted, m\ ild liquid dish soap (1 part mild liquid dish soap diluted by 100 times the amount of water), and th\ en wring the cloth to remove excess liquid. Use this cloth to wipe the surface of the display panel, then wipe it evenly with a dry\ cloth of the same type until the surface is dry. ●Do not scratch or hit the surface of the panel with fingernails or other\ hard objects. Furthermore, avoid contact with volatile substances such as insect sprays, solvents, and thinner; otherwise, the \ quality of the surface may be adversely affected. Cabinet If the cabinet becomes dirty, wipe it with a soft, dry cloth. ●If the cabinet is particularly dirty, soak the cloth in diluted, mild liquid dish soap and then wring the cl\ oth dry. Use this cloth to wipe the cabinet and then wipe it dry with a dry cloth\ . ●Do not allow any mild liquid dish soap to come into direct contact with \ the surface of the Plasma TV. If water droplets get inside the unit, operating problems may result. ●Avoid contact with volatile substances such as insect sprays, solvents, a\ nd thinner; otherwise, the quality of the cabinet surface may be adversely affected or the coating may peel off. ●Do not let articles made from rubber or PVC be in contact with the TV for long periods of time. Pedestal ●Cleaning Wipe the surfaces with a soft, dry cloth. If the unit is particularly di\ rty, clean it using a cloth soaked with water to which a small amount of mild liquid dish soap has been added and then wipe with a dry \ cloth. Do not use products such as solvents, thinner, or household wax for cleaning, as they can damage the surface coating.\ (If using a chemically-treated cloth, follow the instructions supplied with \ the cloth.) ●Do not attach sticky tape or labels, as they can make the surface of the\ pedestal dirty. Do not allow long-term contact with rubber, vinyl products, or the like. (Doing so will cause deterioration.) Power cord plug Wipe the plug with a dry cloth at regular intervals. (Moisture and dust\ can lead to fire or electrical shock.)
35 Support Information QuestionsAnswers Picture Frequently Asked Questions (FAQ) If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry \ out the suggested check. If this does not solve the problem, visit the Panasonic\ website for further assistance. (see cover) Frequently Asked Questions (FAQ) Care and Cleaning How do I view the picture from devices such as a: Cable/Satellite box, game console, Blu-ray or DVD player? Press the INPUT button on the remote to select the correct input source. Check that the device is turned on and functioning correctly. Why is there no picture or just a blue, black or snowy screen being displayed? Check if the power cord is plugged in and the TV is turned on (front red LED light should be on, not blinking). Press the INPUT button on the remote to select the correct input source. Ensure all connections are correct and secure. Especially check for Component and VIDEO connection since these terminals are shared. When using external video source, such as a Cable/Satellite box or DVD player, check that the device is on and functioning correctly. Press MENU on the TV’s remote control. If the menu is displayed, then the TV is working; recheck above steps. Why doesn’t the picture look like it is in High-Definition? Press the INFO button on the remote to confirm the type of signal being received (p. 14). HD signal should be 720p, 1080i or 1080p. Select a High Definition channel from your HD source (Cable, Satellite or fiber optic service). HD channels sometimes broadcast non-HD content. Ensure that your HD source (HD box, Blu-ray player, etc.) is connected to the TV with an HDMI or Component cable and set to output an HD video signal. Why do black bars appear on the top and bottom and/or sides of the screen? Change the format (aspect ratio) of the picture by pressing the FORMAT button on the remote control. (p. 15) Check the aspect settings on your external video source, such as Cable/Satellite box, DVD/Blu-ray Disc player, etc. Note: Some content, such as film-based movies, are available in extra-wide format. Top and bottom bars are unavoidable. Why is the picture snowy when “ANT/Cable in” is selected? When using a cable service (without a box), check that all connections are secure. When using a cable or satellite box, change the connection (wiring) to Composite, Component or HDMI. (p. 11) If you’re using an antenna, then check that connections are secure. C\ hange the position or direction of the antenna and check the “Signal meter”\ . (p. 28) Why is the picture chaotic and/ or torn and/or with a buzz in the speakers? Check if electrical products such as kitchen appliances, fluorescent lights or light dimmers are nearby. They may interfere with the TV’s picture. Try viewing a picture from another device, such as a DVD player or a game console, to narrow down the source of the problem. Why is there a black box on the screen? Change settings of Closed Caption (CC). (p. 14) Why is the screen blank and the power indicator blinking? The TV has gone into shutdown mode to protect itself. Try unplugging it for a few minutes and connecting it again. If there was a temporary power surge on the AC line it may now be OK. If the blinking returns, call 1-877-95-VIERA (U.S.A.) or 1-866-330-0014 (Canada). Why do some small spots on the screen remain bright or dark? The Plasma panel is made up of a few million pixels and is produced with advanced technology through an intricate process. Sometimes a few pixels may be bright or dark. These pixels do not indicate a defective panel and will have no impact on the performance of the TV. Why is the picture brightness changing? Turn the C.A.T.S. feature off. Press MENU -> Setup > Picture > C.A.T.S.
36 Other QuestionsAnswers Sound Why is there no sound coming from the TV? Make sure the volume is up and MUTE is off. Confirm the TV speakers are set to ON by pressing MENU and selecting “Audio” --> “Advanced audio”. Check that the correct SAP (Secondary Audio Program) is selected by pressing the SAP button on the remote control. (p. 14) If the TV is connected to a Panasonic Home Theater via HDMI cable, then check VIERA Link controls. (p. 26) If the TV is connected to a Home Theater via optical cable, then: Check the connection, the audio system is on, the correct input is selected. Check “HDMI 1 in” or “HDMI 2 in” analog/digital audio settin\ gs. Why is the sound unusual, distorted, low volume or in another language? Check that the correct SAP (Secondary Audio Program) is selected by pressing the SAP button on the remote control. Check that all connections of external equipment connected to the TV are secure. When using Cable or Satellite box, check the device’s audio settings. (Example: try changing the box’s Audio Range to ‘narrow’) Why is there a clicking, ticking or buzzing sound coming from the TV unit? When TV power is turned on or shut off, there are electrical components that make a click sound. This is normal operation. Changes in the temperature and humidity of the room may cause thermal expansion and contraction that can produce sounds. This is not a sign of faulty operation or a malfunction. What is the easiest and best way to connect a High-Definition Cable or Satellite box to the TV? Use an HDMI cable. It carries both digital video and audio signal in HD. HDMI cable is the only cable needed to connect an HD device to the TV. Why does the CC button not display Closed Caption? When viewing TV via an HDMI connected device, such as a Cable or Satellite box, CC must be enabled at the device. Closed Caption is available only at supported TV programming. Why does the screen and back cover of the TV get warm? The main unit radiates heat and some of the parts may become hot. This is normal operation and does not affect the performance of the set. Ensure good ventilation. Do not block the ventilation holes of the TV and do not place the TV on top of other equipment. Why doesn’t the Remote Control work? Check that the batteries are fresh, are of the same type and are installed with the correct polarity (+ & -). To operate other devices, such as changing channels when using Cable, or Satellite boxes, or operating non-Panasonic Blu-ray players, use the remote supplied with the device. Why is the “ANT/Cable” option at the top of the “Input select” menu grayed-out and unable to be selected? During “First time setup”, you indicated in ANT/Cable setup that you are using Cable or Satellite box and the box is connected to one of the TV’s AV inputs. In this case, the Antenna/Cable input is deactivated to prevent unintentional switching into unused tuner. To re-activate, press MENU, select SETUP and repeat “First time setup”. Some menu items are grayed-out and unable to be selected. Why? Depending on certain modes or the selected input, some options are not available. For example, Zoom adjustments are only available when the FORMAT is changed to zoom mode. How do I reset my TV to all factory defaults and settings? In the main menu, select “Setup”. Highlight “Reset to defaults”\ and press OK. Enter your password (if created earlier) or create a temporary new password. Select Yes to reset the TV.
37 Support Information Specifications TC-P50U50 Power Source AC 120 V , 60 Hz Power Consumption (Rated power / Standby power)332 W / 0.2 W Display PanelPanel System Plasma Display panel Screen size 50 ” class (49.9 inches measured diagonally) W × H × Diagonal 43.5 ” × 24.4 ” × 49.9 ” (1,105 mm × 622 mm × 1,268 mm) Number of pixels 1,920 x 1,080 Speaker Output 20 W [10 W + 10 W] (10 % THD) Channel Capability (Digital/Analog) VHF/ UHF: 2 - 69, CATV: 1 - 135 Operating Conditions Temperature: 32 °F - 104 °F (0 °C - 40 °C) Humidity:\ 20 % - 80 % RH (non-condensing) Connection TerminalsVIDEO IN RCA PIN (VIDEO, AUDIO-L, AUDIO-R) COMPONENT IN RCA PIN (Y, PB, PR, AUDIO-L, AUDIO-R) HDMI IN 1/2 TYPE A Connector (supports “HDAVI Control 5” function) USB USB2.0 Type A connector DIGITAL AUDIO OUT PCM / Dolby Digital, Fiber Optic OTHERS SD CARD slot DimensionsIncluding pedestal (W × H × D)46.6 ” × 29.8 ” × 10.5 ” (1,184 mm × 757 mm × 266 mm) TV Set only (W × H × D) 46.6 ” × 28.2 ” × 3.3 ” (1,184 mm × 716 mm × 82 mm) Mass Including pedestal 51.8 lb. (23.5 ) NET TV Set only 49.6 lb. (22.5 ) NET Note Design and Specifications are subject to change without notice. Mass and\ Dimensions shown are approximate. Specifications Frequently Asked Questions (FAQ)
38 Index A Accessories ............................................................\ . 7 Ant/Cable ..............................................................\ . 27 Antenna ................................................................\ . 10 Auto Program ......................................................... 27 B Battery ................................................................\ ..... 9 C Cable ................................................................. 10,11 Care & Cleaning .................................................... 34 CC Closed Caption ............................................ 14 ,33 Channel .................................................. 14-15,27-28 Channel Surf Mode ................................................ 15 Colored buttons ..................................................... 12 Component .............................................................11 Composite ..............................................................\ .11 Connections ...................................................... 10-11 Customer Service Directory ................................... 40 E Exit ...................................................................\ ...... 12 F FAQ’s ................................................................ 35-36 Favorite ...............................................................\ ... 15 First Time Setup ..................................................... 13 Format ............................................................... 15 ,30 H HDAVI Control ........................................................ 22 HDMI .................................................................. 11,32 Home Use .............................................................. 13 I Info ...................................................................\ ...... 14 Input ..................................................................\ ..... 16 L language ...............................................................\ . 13 Last ...................................................................\ ..... 12 Lock / Parental control ........................................... 30 M Media player ..................................................... 17-21 Menu ...................................................................\ ... 29 Movies/Video ......................................................... 21 Music ..................................................................\ ... 21 Mute ...................................................................\ .... 12 O Options menu ........................................................ 15 P Pedestal ...............................................................\ . 7-8 Photo ................................................................ 19-20 Power ..................................................................\ ... 12 R Remote control ...................................................... 12 S Safety .................................................................\ ...... 4 SAP .......................................................................\ . 14 Scan ...................................................................\ .... 27 SD Card ........................................................17 ,31-32 Signal Meter ........................................................... 28 Specifications .........................................................\ 37 Store Demonstration .............................................. 13 T Technical Information ........................................ 30-33 U USB ............................................................. 17,31-32 V VIERA Link ........................................................ 22-26 Viewing contents .................................................... 18 Volume ..................................................................\ . 12 W Warranty ............................................................ 39,41 Watching TV, DVD, Blu-ray, etc. ........................ 14,16 Z Zoom ...................................................................\ ... 15
39 Support Information Limited Warranty (for U.S.A. and Puerto Rico only) Panasonic Consumer Marketing Company of North America, Division of Panasonic Corporation of North America One Panasonic Way Secaucus, New Jersey 07094 Panasonic Plasma TelevisionLimited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials \ or workmanship, Panasonic Consumer Marketing Company of North America (referred to as “the warrantor”) will, for the length of\ the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product wit\ h new or refurbished parts, (b) replace it with a new or a refurbished e\ quivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor. PLASMA TV CATEGORIES PARTSLABORSERVICE Up to 42” (diagonal) 1 (ONE) YEAR1 (ONE) YEAR Carry-In 46” (diagonal) and larger On-Site During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must carry-in your product or arrange for on-site service during the \ Limited Warranty period. If non-rechargeable batteries are included, they are not warranted. This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser of a new product which was not sold “as is”. A purchase receipt or other proof of the original purchase date is requir\ ed for Limited Warranty service. On-Site or Carry-in Service For On-Site or Carry-In Service in the United States and Puerto Rico cal\ l 1-877-95-VIERA (1-877-958-4372). On-site service where applicable requires clear, complete and easy access to the product by the authorized servicer and\ does not include removal or re-installation of an installed product. It \ is possible that certain on-site repairs will not be completed on-site, but will require that the product or parts of the pro\ duct, at the servicer’s discretion be removed for shop diagnosis and/or repair and then returned. Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NO\ T COVER normal wear and tear or cosmetic damage, nor does it cover markings or r\ etained images on the glass panel resulting from viewing fixed images (including, among other things, non-expanded \ standard 4:3 pictures on wide screen TV’s, or onscreen data in a stationary and fixed location). The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not suppl\ ied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, mi\ sapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper mainten\ ance, power line surge, lightning damage, modification, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, cost of having someone remove or re-install an in\ stalled unit if applicable, or travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE LIMITED WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or co\ nsequential damages, or limitations on how long an implied Limited Warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have others rig\ hts which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the \ warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE (INCLUDING COST OF AN ON-SITE SERVICE CALL, WHERE APPLICABLE) WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY. Limited Warranty (for U.S.A. and Puerto Rico only) Index
40 Customer Services Directory (for U.S.A. and Puerto Rico) Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visitin\ g our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.com/contactinfo You may also contact us directly at: 1-877-95-VIERA (958-4372) Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. ■For hearing or speech impaired TTY users, TTY: 1-877-833-8855 Accessory Purchases (United States and Puerto Rico) Purchase Parts, Accessories and Instruction Books on line for all Panasonic Products by \ visiting our Web Site at: http://www.pstc.panasonic.com or, send your request by E-mail to: [email protected] You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9\ am to 9 pm, EST.) Panasonic National Parts Center 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks) ■For hearing or speech impaired TTY users, TTY: 1-866-605-1277