Panasonic 42" Class 1080p Lcd Hdtv Tc L42u25 Operating Instructions

							41
FAQs, etc.
 Technical Information Ratings List for Lock
Technical Information
Closed caption (CC)
  For viewing the CC of digital broadcasting, set the aspect to FULL (If viewing with H-FILL, JUST, ZOOM or 4:3; characters might be cut off).  
  The CC can be displayed on the TV if the receiver (such as a set-top box or satellite receiver) has t\
he CC set On using the Component or HDMI connection to the TV.  
  If the CC is set to On on both the receiver and TV when the signal is 480i (except for the HDMI connection), the CC may overlap on the TV.
  If a digital program is being output in analog format, the CC data will \
also be output in analog format.   If the recorder or output monitor is connected to the TV, the CC needs to be set up on the recorder or output monitor.
Aspect Ratio (FORMAT)
Press the FORMAT button to cycle through the aspect modes. This lets you choose the aspect depending on the format 
of the received signal and your preference. (p. 16) 
(e.g.:  in case of 4:3 image)
 FULL JUST
FULL JUST 
Enlarges the 4:3 image horizontally to the screen’s side edges.
(Recommended for anamorphic picture) Stretches to justify the 4:3 image to the four corners of the 
screen. 
(Recommended for normal TV broadcast)
 H-FILL 4:3
H-FILL 
Side bar
Enlarges the 4:3 image horizontally to the screen’s side 
edges. The side edges of the image are cut off. Standard
(Note that “Image retention” of the side bar may occur from
displaying it for a long time.)
 ZOOM
ZOOMNote
  480i (4:3), 480i (16:9), 480p (4:3), 480p (16:9):  
  FULL, JUST, 4:3 or ZOOM
  1080p / 1080i / 720p:  
  FULL, H-FILL, JUST, 4:3 or ZOOM
Enlarges the 4:3 image to the entire screen. 
(Recommended for Letter Box)
 Zoom adjustments
  Vertical image position and size can be adjusted in “ZOOM”.
 
 Select “Zoom adjustments” on the “Picture” menu. (p. 24)
  V-position:  Vertical position adjustment       V-size:  Vertical size adjustment
         
  To reset the aspect ratio   (OK)
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MessageMeaning
SD card slot is empty.  The card is not inserted.
No photos  The card has no data or this type of data is not supported.
Cannot read file  The file is broken or unreadable.  The TV does not support the format.
Data format for SD Card browsing
Photo:Still images recorded with digital still cameras compatible with JPEG fi\
les of DCF* and EXIF** 
standards
Data format: Baseline JPEG (Sub-sampling: 4:4:4, 4:2:2 or 4:2:0)
Max. number of files: 9,999
Image resolution: 160 x 120 to 20,000,000
 * DCF (Design rule for camera file system):  A Japan Electronics and Information Technology Industries Association’s standard  ** EXIF (Exchangeable Image File Format)
Caution
  A JPEG image modified with a PC may not be displayed.  Partly degraded files might be displayed at a reduced resolution.
Note
  Folder structure viewed in PC
 
DCIM
P1000001.JPG
P1000002.JPG
P1000003.JPG
P1000004.JPG
100_P ANA 
Created automatically
3-digit folder number + 5-digit arbitrary characters
4-digit arbitrary characters + 4-digit file number
  Usable characters:  1-byte “a to z”, “A to Z”, “0 to 9,” and “_”
  The folder and file names may be different depending on the digital camera used.  For the suitable SD Memory Cards, please confirm the latest information \
on the following website.
  http://panasonic.jp/support/global/cs (This site is in English only)
Cautions in handling SD Card:
2.1 mm
32 mm
24 mm
  Use an SD Card which meets SD standards. If not, it may cause the TV to malfunction.  Do not remove the card while the unit is accessing data (this can damag\
e card or unit).  Do not touch the terminals on the back of the card.  Do not subject the card to high pressure or impact.  Insert the card in the correct direction (otherwise, card or unit may b\
e damaged).  Electrical interference, static electricity or erroneous operation may d\
amage the data or card.  Back up the recorded data at regular intervals in case of deteriorated o\
r damaged data or  erratic operation of the unit. (Panasonic is not liable for any deterio\
ration or damage of recorded data.)
SD Card warning messages
Technical Information (Continued)
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FAQs, etc.
 Technical Information
VIERA LinkTM “HDAVI ControlTM”
HDMI connections to some Panasonic equipment allows you to interface aut\
omatically. (p. 26)  This function may not work normally depending on the equipment condition\
.  The equipment can be operated by other remote controls with this functio\
n on even if TV is in Standby mode.  Image or sound may not be available for the first few seconds when the p\
layback starts.  Image or sound may not be available for the first few seconds when Input\
 mode is switched.  Volume function will be displayed when adjusting the volume of the equipm\
ent.  If you connect equipment that has “HDAVI Control 2 or later” function to the TV with HDMI cable, the sound from DIGITAL AUDIO OUT terminal can be output as multi channel surround.
  “HDAVI Control 5” is the newest standard (current as of December, 2009) for the HDAVI Control compatible equipment.
  This standard is compatible with the conventional HDAVI equipment.
HDMI connection
HDMI (high-definition multimedia interface) allows you to enjoy high-d\
efinition digital images and high-quality sound by 
connecting the TV unit and the devices.
HDMI-compatible equipment (*1) with an HDMI or DVI output terminal, su\
ch as a set-top box or a DVD player, can be connected 
to the HDMI connector using an HDMI compliant (fully wired) cable.
  HDMI is the world’s first complete digital consumer AV interface complying with a non-compression standard.  If the external equipment has only a DVI output, connect to the HDMI ter\
minal via a DVI to HDMI adapter cable (*2).  When the DVI to HDMI adapter cable is used, connect the audio cable to t\
he audio input terminal.  Audio settings can be made on the “HDMI 1 in”, “HDMI 2 in” o\
r “HDMI 3 in” menu screen. (p. 24) Applicable audio signal sampling frequencies (L.PCM):  48 kHz, 44.1 kH\
z, 32 kHz
  (*1):  The HDMI logo is displayed on an HDMI-compliant device. 
  (*2):  Enquire at your local digital equipment retailer shop.
Caution
  Use with a PC is not assumed.  All signals are reformatted before being displayed on the screen.  If the connected device has an aspect adjustment function, set the aspec\
t ratio to “16:9”.  These HDMI connectors are “type A”.  These HDMI connectors are compatible with HDCP (High-Bandwidth Digital Content Protection) copyright protection.  A device having no digital output terminal may be connected to the input \
terminal of either “COMPONENT” or “VIDEO” to 
receive analog signals.
  The HDMI input terminal can be used with only the following image signal\
s:  480i, 480p, 720p, 1080i, 1080p.Match the output setting of the digital device.
  For details of the applicable HDMI signals, see p. 44.
DIGITAL AUDIO OUT terminals
You can enjoy your Home theater by connecting a Dolby Digital (5.1 chann\
el) decoder and “Multi Channel” amplifier to the 
DIGITAL AUDIO OUT terminals. 
Caution
 Depending on your DVD player and DVD-Audio software the copyright protec\
tion function may operate and disable optical 
output.
  When an ATSC channel is selected, the output from the DIGITAL AUDIO OUT jack will be Dolby Digital. When an NTSC channel is selected, the output will be PCM.
Picture mode
  Vivid:           Provides enhanced picture contrast and sharpness for viewing in a well-l\
it room.  Standard:        Recommended for normal viewing conditions with subdued room lighting.  Cinema:        For watching movies in a darkened room. It provides a soft, film-like pi\
cture. Game:      For playing video games. This mode will be set automatically if “GAME” is selected from the\
 Input label setting 
(p. 37)
 Custom (Photo):    Customizes each item according to your taste.
Photo is displayed in JPEG menu.
Note
  Picture mode will be automatically set to “Standard” if you change\
 the Input label from “GAME” to other labels.  Picture mode will be automatically set to “Game” if you change fro\
m an Input label other than “GAME” to “GAME” label.
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H size
Aspect Ratio:  4:3
Size 1Size 2  The width will be decreased on both sides to 
reduce noise.
Aspect Ratio:  FULL/JUST(H-FILL/ZOOM)
Size 1 Size 2  The width will be increased on both sides to 
reduce noise.
See page 24 for more information
Input signal that can be displayed
* Mark: Applicable input signal for Component (Y, PB, PR), HDMI and  PC
horizontal frequency (kHz) vertical frequency (Hz) COMPONENT HDMI PC
525 (480) / 60i 15.7359.94**525 (480) /60p 31.4759.94**750 (720) /60p 45.0059.94**1,125 (1,080) /60i 33.7559.94**1,125 (1,080)/60p 67.4359.94*1,125 (1,080)/60p 67.5060.00*1,125(1,080)/24p 26.9723.98*1,125(1,080)/24p 27.0024.00*640 × 400 @70 31.4770.08*640 × 480 @60 31.4759.94*Macintosh13” (640 × 480) 35.0066.67*640 × 480 @75 37.5075.00*852 × 480 @60 31.4459.89*800 × 600 @60  37.8860.32*800 × 600 @75  46.8875.00*800 × 600 @85 53.6785.08*Macintosh16” (832 × 624) 49.7374.55*1,024 × 768 @60 48.3660.00*1,024 × 768 @70 56.4870.07*1,024 × 768 @75 60.0275.03*1,024 × 768 @85 68.6885.00*Macintosh 21” (1,152 × 870) 68.6875.06*1,280 × 768 @60 47.7859.87*1,280 × 1,024 @60  63.9860.02*1,366 × 768 @60  48.3960.04*
Note
  Signals other than above may not be displayed properly.  The above signals are reformatted for optimal viewing on your display.
Technical Information (Continued)
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FAQs, etc.
 Care and Cleaning
 Technical Information
1
678
39
4510 151413
12
112
Pin No.Signal NamePin No.Signal NamePin No.Signal Name
RGND (Ground)NC (not connected)GGND (Ground)NCBGND (Ground)HD/SYNCNC (not connected)NC (not connected)VD
GND (Ground)GND (Ground)NCPin Layout for PC Input Terminal
Care and Cleaning
First, unplug the Power cord plug from the wall outlet.
Display panel
The front of the display panel has been specially treated. Wipe the pane\
l surface gently using only a cleaning cloth or a soft, 
lintfree cloth.
  If the surface is particularly dirty, soak a soft, lint-free cloth in diluted mild liquid dish soap (1 part\
 mild liquid dish soap diluted 
by 100 times the amount of water) and then wring the cloth to remove ex\
cess liquid. Use this cloth to wipe the surface of the 
display panel, then wipe it evenly with a dry cloth of the same type unt\
il the surface is dry.
  Do not scratch or hit the surface of the panel with fingernails or other\
 hard objects. Furthermore, avoid contact with volatile  substances such as insect sprays, solvents, and thinner; otherwise, the \
quality of the surface may be adversely affected.
Cabinet
If the cabinet becomes dirty, wipe it with a soft, dry cloth.  If the cabinet is particularly dirty, soak the cloth in a weak mild liquid dish soap and then wring the clot\
h dry. Use this cloth to wipe the cabinet and then wipe it dry with a dry cloth.
  Do not allow any mild liquid dish soap to come into direct contact with \
the surface of the LCD TV. If water droplets get inside the unit, operating problems may result.
  Avoid contact with volatile substances such as insect sprays, solvents, a\
nd thinner; otherwise, the quality of the cabinet surface may be adversely affected or the coating may peel off. Furthermore, do not leave it for long periods in contact with 
articles made from rubber or PVC.
Pedestal
 CleaningWipe the surfaces with a soft, dry cloth. If the unit is particularly di\
rty, clean it using a cloth soaked with water to which a small 
amount of mild liquid dish soap has been added and then wipe with a dry \
cloth.
Do not use products such as solvents, thinner, or household wax for cleaning, as they can damage the surface coating.\
 
(If using a chemically-treated cloth, follow the instructions supplied \
with the cloth.)
  Do not attach sticky tape or labels, as they can make the surface of the\
 pedestal dirty. Do not allow long-term contact with rubber, vinyl products, or the like. (Doing so will cause deterioration.)
Power cord plug
Wipe the plug with a dry cloth at regular intervals. (Moisture and dust\
 can lead to fire or electrical shock.)
PC Input Terminals Connection
  Computer signals which can be input are those with a horizontal scanning\
 frequency of 15 to 110 kHz and vertical scanning frequency of 48 to 120 Hz. (However, the image will not be displayed properly if the signals exceed 1,200 l\
ines.)
  Some PC models cannot be connected to the set.  There is no need to use an adapter for computers with IBM PC/AT compatible D-sub 15P terminal.  The maximum resolution: 1,280 × 1,024If the display resolution exceeds these maximums, it may not be possible\
 to show fine detail with sufficient clarity.
  Signal Names for D-sub 15P Connector
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FA Q
Before requesting service or assistance, please follow these simple guid\
es to resolve the problem.
If the problem still persists, please contact your local Panasonic deale\
r or Panasonic Service Center for assistance. For 
details (p. 50, 51)
For additional assistance, please contact us via the website at: 
www.panasonic.com/contactinfo
www.panasonic.ca
White spots or 
shadow images 
(noise)
  Check the position, direction, and connection of the antenna.
Interference or 
frozen digital 
channels
(intermittent sound)
  Change the direction of antenna for digital channels.
  Check “Signal meter” (p. 35). If the signal is weak, check the 
antenna and consult your local 
dealer.
The LCD panel moves 
slightly when it is 
pushed with a finger. 
A clattering sound 
might be heard
This is not a malfunction.
  There is some looseness around the panel to prevent damage to the 
panel.
The remote control does 
not work
 Are the batteries installed correctly? (p. 7) Are the batteries new?
Pictures from external 
equipment are distorted when 
the unit is connected via HDMI
 Is the HDMI cable connected properly?
(p. 27, 39)
 Turn Off the TV unit and equipment, then 
turn them On again.
 Check an input signal from the equipment.
(p. 44)
 Use equipment compliant with 
EIA/CEA-861/861B.
When the channel is changed on 
an STB that is connected with 
HDMI, “HDMI” may be displayed 
on the top left of the screen
 This is not a malfunction.
Recording does not 
start immediately
 Check the settings of the recorder. For 
details, read the manual of the recorder.
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FAQs, etc.
 Frequently Asked Questions
ProblemActions
Screen
SoundOther
If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry \
out the 
suggested check. If this does not solve the problem, please contact your\
 local Panasonic dealer, quoting the model 
number and serial number (both found on the rear of the TV).
Some spots remain 
bright or dark
  The LCD panel is made up of a few million pixels and is 
produced with advanced technology through an intricate 
process. Sometimes a few pixels may be bright or dark. 
These pixels do not indicate a defective panel and will 
have no impact on the performance of the TV.
Chaotic image, noisy Check nearby electrical products.
(car or motorcycle ignition systems, fluorescent lamp, etc.)
No image is 
displayed on screen  Check Picture menu (p. 24)  Check the cable connections.  Check that the correct input has been selected.
Only spots are displayed 
instead of images  Check the channel settings. (p. 34)  Check the antenna cables.
Neither image nor
sound is produced
  Is the power cord plugged into the outlet?  Is the TV unit turned On?  Check Picture menu (p. 24) and volume.  Check the AV cable connections. (p. 9-10)  Check that the correct input has been selected. (p. 20)
Black Box appears  Change settings of Closed caption (CC). (p. 36)
No sound is produced
  Are the speakers’ cables connected correctly? (p. 39)  Is “Sound Mute” active? (p. 11)  Is the volume set to the minimum?  Is “TV speakers” set to “Off”? (p. 24)  Change “SAP” settings. (p. 15)  Check “HDMI 1 in”, “HDMI 2 in” or “HDMI 3 in” settings\
. (p. 24)
Sound is unusual
  Set “SAP” setting to “Stereo” or “Mono”.  Check the HDMI device connected to the unit.  Set the audio setting of the HDMI device to“Linear PCM”.
  If digital sound connection has a problem,select analog sound connection.
Unknown sound heard
1-  Sounds from TV 
cabinet
2- Tick/Click sound
3- Buzzing sound1- Changes in the temperature and humidity of the room may cause 
the TV’s cabinet to expand or contract and produce metallic 
sounds. This is not a sign of faulty operation or a malfunction.
2-  When the TV is powered on, an electrical component in the  TV activates producing a tick/click sound. This is not a sign of 
faulty operation or a malfunction.
3- Electrical circuits are active while the TV set is on.  This is not a sign of faulty operation or a malfunction.
The main unit is hot.
  The main unit radiates heat and some of the parts may 
become hot. This is not a problem for performance or 
quality.
  Set up in a location with good ventilation.
 
Do not cover the ventilation holes of the TV with a tablecloth, 
etc., and do not place on top of other equipment.
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Specifications
12.2 ” (310 mm)
4.2 ” 
(105 mm)40.2 ” (1,021 mm)
17.8 ”
(450 mm)
25.1 ” (637 mm) 26.8 ” (680 mm)
Note
  Design and Specifications are subject to change without notice. Mass and\
 Dimensions shown are approximate.
TC-L42U25
Power Source AC 110-127 V
 , 60 Hz
Power 
ConsumptionMaximum
Standby condition 205 W
0.3 W
Display panelAspect Ratio
16:9
Visible screen size
(W × H × Diagonal)
(No. of pixels) 42” class (42.0 inches measured diagonally)
36.6” x 20.6” x 42.0” 
 (930 mm x 523 mm x 1,067 mm)
2,073,600 (1,920 (W) × 1,080(H))        [5,760 × 1,080 dots]\
SoundSpeaker
1-way 2 speakers slim under SP System
Audio Output 20 W [10 W + 10 W] (10 % THD)
PC signals VGA, SVGA, XGA, WXGA, SXGA 
Horizontal scanning frequency 31 - 69 kHz
Vertical scanning frequency 59 - 86 Hz
Channel Capability-
ATSC/NTSC (Digital/Analog) VHF/ UHF:  2 - 69, CATV:  1 - 135
Operating Conditions Temperature:  32 °F – 95 °F (0 °C – 35°C)
Humidity:  20 % – 80 % RH (non-condensing)
Connection TerminalsVIDEO IN 1-2VIDEO:    RCA PIN Type × 1 1.0 V[p-p] (75 Ω)
AUDIO L - R:  RCA PIN Type × 2 0.5 V [rms]
COMPONENT IN
Y:    1.0 V [p-p] (including synchronization)
PB, PR:    ±0.35 V [p-p]
AUDIO L-R:  RCA PIN Type × 2 0.5 V [rms]
HDMI 1-3 TYPE A Connector × 3• This TV supports “HDAVI Control 5” function.
PC D-SUB 15PIN:  R,G,B / 0.7 V [p-p] (75 
Ω)
    HD, VD / 1.0 - 5.0 V [p-p] (high impedance)
Card slot SD CARD slot × 1
DIGITAL AUDIO OUT PCM / Dolby Digital, Fiber Optic
FEATURES 3D Y/C FILTER, CLOSED CAPTION, 
V-Chip, HDAVI Control 5
Vesa compatible, VIERA IMAGE VIEWER
Dimensions
(W × H × D)
Including TV stand 40.2”  x 26.8” x 12.2”
(1,021 mm x 680 mm x 310 mm)
TV Set only 40.2”  x 25.1” x 4.2”
(1,021 mm x 637 mm x 105 mm)
MassIncluding TV stand
45.2 lb. (20.5 ) NET
TV Set only 39.7 lb. (18.0 
) NET
[TC-L42U25]
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FAQs, etc.
 Limited Warranty (for U.S.A. and Puerto Rico only)
 Specifications
PANASONIC CONSUMER ELECTRONICS COMPANY,
DIVISION OF:
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way
Secaucus, New Jersey 07094
Panasonic LCD TelevisionsLimited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials \
or workmanship, Panasonic Consumer 
Electronics Company (referred to as “the warrantor”) will, for t\
he length of the period indicated on the chart below, 
which starts with the date of original purchase (“warranty period”\
), at its option either (a) repair your product with new or 
refurbished parts, (b) replace it with a new or a refurbished equivale\
nt value product, or (c) refund your purchase price. 
The decision to repair, replace or refund will be made by the warrantor.
LCD TV CATEGORIES PARTSLABORSERVICE
Up to 42” (diagonal) 1 (ONE) YEAR1 (ONE) YEAR Carry-In
46” (diagonal) and larger On-Site
During the “Labor” warranty period there will be no charge for lab\
or. During the “Parts” warranty period, there will
be no charge for parts. 
You must carry-in your product or arrange for on-site service during the \
Limited Warranty period. If non-rechargeable 
batteries are included, they are not warranted. This warranty only applies to products purchased and serviced in the 
United States or Puerto Rico. This warranty is extended only to the original purchaser of a new produc\
t which was not 
sold “as is”. A purchase receipt or other proof of the original purchase date is requir\
ed for warranty service.
On-Site or Carry-In Service
For On-Site or Carry-In Service in the United States and Puerto Rico cal\
l 1-877-95-VIERA (1-877-958-4372)
On-site service where applicable requires clear, complete and easy access to the product by the authorized servicer 
and does not include removal or re-installation of an installed product.\
 It is possible that certain on-site repairs will not 
be completed on-site, but will require that the product or parts of the \
product, at the servicer’s discretion be removed for 
shop diagnosis and/or repair and then returned.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NO\
T COVER normal 
wear and tear or cosmetic damage, nor does it cover markings or retained\
 images on the LCD panel resulting from 
viewing fixed images (including, among other things, non-expanded stand\
ard 4:3 pictures on wide screen TVs, or 
onscreen data in a stationary and fixed location). The warranty ALSO DOES NOT COVER damages which occurred in 
shipment, or failures which are caused by products not supplied by the w\
arrantor, or failures which result from accidents, 
misuse, abuse, neglect, bug infestation, mishandling, misapplication, al\
teration, faulty installation, set-up adjustments, 
misadjustment of consumer controls, improper maintenance, power line sur\
ge, lightning damage, modification, or 
commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product, servic\
e by anyone 
other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE 
USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes 
damages for lost time, cost of having someone remove or re-install an in\
stalled unit if applicable, or travel to and from the 
servicer. The items listed are not exclusive, but are for illustration only.)  ALL EXPRESS AND IMPLIED WARRANTIES, 
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED 
WARRANTY.
Some states do not allow the exclusion or limitation of incidental or co\
nsequential damages, or limitations on how
long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have othe\
rs rights which vary from state to state.
If a problem with this product develops during or after the warranty per\
iod, you may contact your dealer or
Service Center. If the problem is not handled to your satisfaction, then write to the \
warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.
PARTS AND SERVICE (INCLUDING COST OF AN ON-SITE SERVICE CALL, WHERE APPLICABLE) WHICH
ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.
Limited Warranty (for U.S.A. and Puerto Rico only)
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Customer Services Directory (for U.S.A. and Puerto Rico)
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; 
purchase Parts and Accessories; or make Customer Service and Literature requests by visitin\
g our Web 
Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-877-95-VIERA (958-4372)
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
■ For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books on line for all Panasonic Products by \
visiting our Web 
Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to: 
[email protected]
You may also contact us directly at: 
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9\
 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South,
Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
■ For hearing or speech impaired TTY users, TTY: 1-866-605-1277
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