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Panasonic 42"50" Class 720p Plasma Hdtv Tc P42c1 Operating Instructions
Panasonic 42"50" Class 720p Plasma Hdtv Tc P42c1 Operating Instructions
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51 FAQs, etc. Frequently Asked Questions If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry \ out the suggested check. If this does not solve the problem, please contact your\ local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV). No sound is produced Sound is unusual Are the speakers’ cables connected correctly? (p. 43) Is “Sound Mute” active? (p. 15) Is the volume set to the minimum? Is “TV speakers” set to “Off”? (p. 26) Change “SAP” settings. (p. 19) Check “HDMI 1 in” or “HDMI 2 in” settings. (p. 26) Set “SAP” setting to “Stereo” or “Mono”. Check the HDMI device connected to the unit. Set the audio setting of the HDMI device to “Linear PCM”. If digital sound connection has a problem, select analog sound connection. ProblemActions “Press any button to return” moves on the screen Screen Some spots remain bright or dark Chaotic image, noisy No image can be displayed Only spots are displayed instead of images Neither image nor sound is produced The function to prevent “Image retention” is activated. (Not a faulty symptom) • The screen saver is activated if the TV unit is not operated for a certain time in SD mode. • “Image retention” (p. 7) The Plasma panel is made up of a few million pixels and is produced with advanced technology through an intricate process. Sometimes a few pixels may be bright or dark. These pixels do not indicate a defective panel and will have no impact on the performance of the TV. Check nearby electrical products (car, motorcycle, fluorescent lamp). Check Picture menu (p. 26) Check the cable connections. (p. 11-14) Check that the correct input has been selected. (p. 24) Check the channel settings. (p. 38) Check the antenna cables. Is the AC power cord plugged into the outlet? Is the TV unit turned On? Check Picture menu (p. 26) and volume. Check the AV cable connections. (p. 11-14) Check that the correct input has been selected. (p. 24) Black Box appears Change settings of Closed Caption (CC). (p. 40) Sound Unknown sound heard 1- Sounds from TV cabinet 2- Whirring sound 3- Tick/Click sound 4- Buzzing sound1- Changes in the temperature and humidity of the room may cause the TV’s cabinet to expand or contract and produce metallic sounds. This is not a sign of faulty operation or a malfunction. 2- The TV may have a cooling fan that makes a soft whir. This is not a sign of faulty operation or a malfunction. 3- When the TV is powered on, an electrical component in the TV activates producing a tick/click sound. This is not a sign of faulty operation or a malfunction. 4- Electrical circuits are active while the TV set is on. This is not a sign of faulty operation or a malfunction.
52 TC-P42C1TC-P50C1 Power SourceAC 120 V, 60 HzPower ConsumptionMaximum283 W 387 W Standby condition 0.3 W 0.3 W Plasma Display panelDrive methodAC type Aspect Ratio 16:9 Visible screen size (W × H × Diagonal) (No. of pixels) 42 ” class (41.6 inches measured diagonally)50 ” class (49.9 inches measured diagonally) 36.2 ” × 20.4 ” × 41.6 ” (921 mm × 518 mm × 1,057 mm) 43.5 ” × 24.4 ” × 49.9 ” (1,106 mm × 622 mm × 1,269 mm) 786,432 (1,024 (W) × 768 (H)) [3,072 × 768 dots] 1,049,088 (1,366 (W) × 768 (H)) [4,098 × 768 dots] Sound Audio Output 20 W [ 10 W + 10 W ] ( 10 % THD ) Channel Capability (Digital/Analog) VHF/ UHF: 2 - 69, CATV: 1 - 135 Operating Conditions Temperature: 32 °F – 104 °F (0 °C – 40 °C) Humidity: 20 % – 80 % RH (non-condensing) Connection TerminalsVIDEO IN 1VIDEO: RCA PIN Type × 1 1.0 V [p-p] (75 Ω) S-VIDEO: Mini DIN 4-pin Y: 1.0 V [p-p] (75 Ω) C: 0.286 V [p-p] (75 Ω) AUDIO L-R: RCA PIN Type × 2 0.5 V [rms] VIDEO IN 2 VIDEO: RCA PIN Type × 1 1.0 V [p-p] (75 Ω) AUDIO L-R: RCA PIN Type × 2 0.5 V [rms] COMPONENT IN 1-2 Y: 1.0 V [p-p] (including synchronization) P B, PR: ±0.35 V [p-p] AUDIO L-R: RCA PIN Type × 2 0.5 V [rms] HDMI 1-2 TYPE A Connector × 2 • This TV supports “HDAVI Control 4” function. Card slot SD CARD slot × 1 DIGITAL AUDIO OUT PCM / Dolby Digital, Fiber Optic FEATURES 3D Y/C FILTER CLOSED CAPTION V-Chip Photo Viewer HDAVI Control 4 Dimensions ( W × H × D ) Including pedestal 40.6 ” × 28.0 ” × 12.9 ” (1,029 mm × 709 mm × 327 mm) 48.0 ” × 32.4 ” × 15.3 ” (1,218 mm × 822 mm × 387 mm) TV Set only 40.6 ” × 26.1 ” × 3.8 ” (4.2 ”) (1,029 mm × 661 mm × 94 mm (106 mm)) 48.0 ” × 30.3 ” × 3.8 ” (4.2 ”) (1,218 mm × 769 mm × 94 mm (106 mm)) Mass Including pedestal 61.8 lb. (28.0 ) 79.4 lb. (36.0 ) TV Set only 57.4 lb. (26.0 ) 75.0 lb. (34.0 ) Specifications Note Design and Specifications are subject to change without notice. Mass and\ Dimensions shown are approximate. 40.6 ” (1,029 mm)3.8 ” (94 mm) 12.9 ” (327 mm) 26.1 ” (661 mm) 28.0 ” (709 mm) 4.2 ” (106 mm) 3.8 ” (94 mm) 15.3 ” (387 mm) 4.2 ” (106 mm) 18.0 ” (456 mm)48.0 ” (1,218 mm) 30.3 ” (769 mm) 32.4 ” (822 mm)18.0 ” (456 mm) [TC-P42C1] [TC-P50C1]
53 FAQs, etc. Limited Warranty (for U.S.A. and Puerto Rico only) Specifications Limited Warranty (for U.S.A. and Puerto Rico only) Limited Warranty Coverage If your product does not work properly because of a defect in materials \ or workmanship, Panasonic Consumer Electronics Company (referred to as “the warrantor”) will, for t\ he length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refur\ bished product. The decision to repair or replace will be made by the warrantor. During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must carry-in your product or arrange for on-site service during the \ Limited Warranty period. If non-rechargeable batteries are included, they are not warranted. This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers product purchased as new. A purchase receipt or other proof of the original purchase date is requir\ ed for Limited Warranty service. On-Site or Carry-in Service For On-Site or Carry-In Service in the United States and Puerto Rico cal\ l 1-877-95-VIERA (1-877-958-4372). On-site service where applicable requires clear, complete and easy access to the product by the authorized servicer and does not include removal or re-installation of an installed product.\ It is possible that certain on-site repairs will not be completed on-site, but will require that the product or parts of the \ product, at the servicer’s discretion be removed for shop diagnosis and/or repair and then returned. Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NO\ T COVER normal wear and tear or cosmetic damage, nor does it cover markings or r\ etained images on the glass panel resulting from viewing fixed images (including, among other things, non\ -expanded standard 4:3 pictures on wide screen TV’s, or onscreen data in a stationary and fixed location). The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by prod\ ucts not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infest\ ation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer contr\ ols, improper maintenance, power line surge, lightning damage, modification, or commercial use (such as in a hotel, \ office, restaurant, or other business), rental use of the product, service by anyone other than a Factory Service Cente\ r or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, cost of having someone re\ move or re-install an installed unit if applicable, or travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE LIMITED WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or co\ nsequential damages, or limitations on how long an implied Limited Warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have others rig\ hts which vary from state to state. If a problem with this product develops during or after the Li\ mited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the \ warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE (INCLUDING COST OF AN ON-SITE SERVICE CALL, WHERE APPLICABLE) WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY. Panasonic Plasma Television Limited Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way Secaucus, New Jersey 07094 PLASMA TV CATEGORIES PARTSLABORSERVICE Up to 37’ (diagonal) 1 (ONE) YEAR1 (ONE) YEAR Carry-In 42” (diagonal) and larger On-Site
54 Customer Services Directory (for U.S.A. and Puerto Rico) Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visitin\ g our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.com/contactinfo You may also contact us directly at: 1-877-95-VIERA (958-4372) Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. ■For hearing or speech impaired TTY users, TTY: 1-877-833-8855 Accessory Purchases (United States and Puerto Rico) Purchase Parts, Accessories and Instruction Books on line for all Panasonic Products by \ visiting our Web Site at: http://www.pstc.panasonic.com or, send your request by E-mail to: [email protected] You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9\ am to 9 pm, EST.) Panasonic Service and Technology Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks) ■For hearing or speech impaired TTY users, TTY: 1-866-605-1277
55 FAQs, etc. Limited Warranty (for Canada) Customer Services Directory (for U.S.A. and Puerto Rico) Limited Warranty (for Canada) Panasonic Canada Inc. PANASONIC PRODUCT - LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in m\ aterial and workmanship and agrees to remedy any such defect for a period as stated below from the date of ori\ ginal purchase. In-home Service will be carried out only to locations accessible by road\ s and within 50 km of an authorized Panasonic service facility. LIMITATIONS AND EXCLUSIONS This warranty does not apply to products purchased outside Canada or to \ any product which has been improperly installed, subjected to usage for which the product was not designed, mi\ sused or abused, damaged during shipping, or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nor does it cover any product which is used commercially. Dry cell batteries are also excluded from coverage under this warranty. This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of original purchase is required before warranty service is performed. THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES. In certain instances, some jurisdictions do not allow the exclusion or l\ imitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitation\ s and exclusions may not be applicable. In-home service requires clear, complete and easy access to the product by the Authorized Servicentre and does not include removal or re-installation of an installed product. If removal \ is required to service the product, it will be at the discretion of the Servicentre and in no event will Panasonic Canada Inc.\ or the Servicentre be liable for any special, indirect or consequential damages. WARRANTY SERVICE For product operation and information assistance, please contact: Our Customer Care Centre: 1-800 #: 1-866-330-0014 Email link: www.vieraconcierge.ca FOR PRODUCT REPAIRS, please contact Viera Customer Care Agent using the above contact info. IF YOU SHIP THE PRODUCT TO A SERVICENTRE Carefully pack and send prepaid, adequately insured and preferably in th\ e original carton. Include details of the defect claimed, and proof of date of original pur\ chase. Plasma TV / Monitor In-home service One (1) year, parts (including Plasma Panel) and labour. LCD TV (42 in. & over) In-home service One (1) year, parts (including LCD Panel) and labour.
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Customer’s Record The model number and serial number of this product can be found on its b\ ack cover. You should note this serial number in the space provided below and retain this book, plus your purchase receip\ t, as a permanent record of your purchase to aid in identification in the event of theft or loss, and for Warranty Service purposes. Model Number Serial Number Anotación del cliente El modelo y el número de serie de este producto se encuentran en su p\ anel posterior. Deberá anotarlos en el espacio provisto a continuación y guardar este manual, más el recibo de su\ compra, como prueba permanente de su adquisición, para que le sirva de ayuda al identificarlo en el caso de que le sea sus\ traído o lo pierda, y también para disponer de los servicios que le ofrece la garantía. Modelo Número de serie Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America One Panasonic Way, Secaucus New Jersey 07094 U.S.A. Panasonic Canada Inc. 5770 Ambler Drive Mississauga, Ontario L4W 2T3 CANADA © 2009 Panasonic Corporation of North America. All Rights Reserved. © 2009 Panasonic Corporation of North America. Todos los Derechos Reservados. Printed in U.S.A. Impreso en EE.UU.