Panasonic 42"50"54" Class 1080p Plasma Hdtv Tc 50ps14 Operating Instructions

							
51
FAQs, etc.
 Care and Cleaning
 Technical Information
1
678
39
4510 15
14
13
12
112
Care and Cleaning
First, unplug the Power cord plug from the wall outlet.
Display panel
The front of the display panel has been specially treated. Wipe the pane\
l surface gently using only a cleaning cloth or a soft,  lint-
free cloth.
 If the surface is particularly dirty, soak a soft, lint-free cloth in diluted mild liquid dish soap (1 part\
 mild liquid dish s oap diluted 
by 100 times the amount of water) and then wring the cloth to remove ex\
cess liquid. Use this cloth to wipe the surface of the 
display panel, then wipe it evenly with a dry cloth of the same type unt\
il the surface is dry.
 Do not scratch or hit the surface of the panel with fingernails or other\
 hard objects. Furthermore, avoid contact with volatil e 
substances such as insect sprays, solvents, and thinner; otherwise, the \
quality of the surface may be adversely affected.
Cabinet
If the cabinet becomes dirty, wipe it with a soft, dry cloth. If the cabinet is particularly dirty, soak the cloth in a weak mild liquid dish soap and then wring the clot\
h dry.
  Use this cloth to wipe the cabinet and then wipe it dry with a dry cloth\
.
 Do not allow any mild liquid dish soap to come into direct contact with \
the surface of the Plasma TV.
  If water droplets get inside the unit, operating problems may result.
 Avoid contact with volatile substances such as insect sprays, solvents, a\
nd thinner; otherwise, the quality of the cabinet sur face 
may be adversely affected or the coating may peel off. Furthermore, do not leave it for long periods in contact with article\
s m ade 
from rubber or PVC.
Pedestal
 Cleaning
  Wipe the surfaces with a soft, dry cloth. If the unit is particularly di\
rty, clean it using a cloth soaked with water to  which a small amount of mild liquid dish soap has been added and then wi\
pe with a dry cloth. 
  Do not use products such as solvents, thinner, or household wax for cleaning, as they can damage the surface  coating. (If using a chemically-treated cloth, follow the instructions \
supplied with the cloth.)
 Do not attach sticky tape or labels, as they can make the surface of the\
 pedestal dirty. Do not allow long-term 
contact with rubber, vinyl products, or the like. (Doing so will cause deterioration.)
PC Input Terminals Connection
 Computer signals which can be input are those with a horizontal scanning\
 frequency of 15 to 110 kHz and vertical scanning frequ ency 
of 48 to 120 Hz. (However, the image will not be displayed properly if the signals exceed 1,200 l\
ines.)
 Some PC models cannot be connected to the set. There is no need to use an adapter for computers with IBM PC/AT compatible D-sub 15P terminal. The maximum resolution: 1,280 × 1,024 If the display resolution exceeds these maximums, it may not be possible\
 to show fine detail with sufficient clarity.
 Signal Names for D-sub 15P Connector
Pin No.Signal NamePin No.Signal NamePin No.Signal NameRGND (Ground)NC (not connected)GGND (Ground)NCBGND (Ground)HD/SYNCNC (not connected)NC (not connected)VDGND (Ground)GND (Ground)NCPin Layout for PC Input Terminal 
						

							
52
FA Q
Before requesting service or assistance, please follow these simple guid\
es to resolve the problem.
If the problem still persists, please contact your local Panasonic deale\
r or Panasonic Service Center for assistance. 
For details (p. 56-57)
For additional assistance, please contact us via the website at: 
www.panasonic.com/contactinfo
www.panasonic.ca
White spots or
shadow images
(noise)
 Check the position, direction,
and connection of the antenna.
Interference or 
frozen digital 
channels
(intermittent sound)
 Change the direction of antenna for digital channels.
 Check “Signal meter” (p. 41).If the signal is weak, check the
antenna and consult your local
dealer.
The remote control 
does not work
 Are the batteries installed correctly? 
(p. 8)
 Are the batteries new?
Pictures from external 
equipment are distorted 
when the unit is 
connected via HDMI
 Is the HDMI cable connected properly?(p. 33, 45)
 Turn Off the TV unit and equipment, then turn them On again.
 Check an input signal from the equipment. (p. 50) Use equipment compliant with EIA/CEA-861/861B.
When the channel is changed on 
an STB that is connected with 
HDMI, “HDMI” may be displayed 
on the top left of the screen
 This is not a malfunction.
Recording does not 
start immediately
 Check the settings of the recorder. For details, read the manual of the recorder. 
						

							
53
FAQs, etc.
 Frequently Asked Questions
If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry \
out the 
suggested check. If this does not solve the problem, please contact your\
 local Panasonic dealer, quoting the model 
number and serial number (both found on the rear of the TV).
No sound is produced
Sound is unusual
 Are the speakers’ cables connected correctly? (p. 45) Is “Sound Mute” active? (p. 15) Is the volume set to the minimum? Is “TV speakers” set to “Off”? (p. 28) Change “SAP” settings. (p. 19) Check “HDMI 1 in”, “HDMI 2 in” or “HDMI 3 in” settings\
. (p. 28)
 Set “SAP” setting to “Stereo” or “Mono”. Check the HDMI device connected to the unit. Set the audio setting of the HDMI device to “Linear PCM”. If digital sound connection has a problem,
select analog sound connection.
Problem Actions
“Press any button to 
return” moves on the 
screen
Screen
Some spots remain 
bright or dark
Chaotic image, noisy
No image can be
displayed
Only spots are displayed 
instead of images
Neither image nor
sound is produced
 The function to prevent “Image retention” is activated.
(Not a faulty symptom)
 •  The screen saver is activated if the TV unit is not operated for 
a certain time in SD mode.
 
• “Image retention” (p. 7)
 The Plasma panel is made up of a few million pixels and 
is produced with advanced technology through an intricate 
process. Sometimes a few pixels may be bright or dark. 
These pixels do not indicate a defective panel and will 
have no impact on the performance of the TV.
 Check nearby electrical products
(car or motorcycle ignition systems, fluorescent lamp, etc.)
 Check Picture menu (p. 28) Check the cable connections. (p. 11-14) Check that the correct input has been selected. (p. 24)
 Check the channel settings. (p. 40) Check the antenna cables.
 Is the AC power cord plugged into the outlet? Is the TV unit turned On? Check Picture menu (p. 28) and volume. Check the AV cable connections. (p. 11-14) Check that the correct input has been selected. (p. 24)
Black Box appears Change settings of Closed Caption (CC). (p. 42)
Sound TV set
Parts of the TV set 
become hot. Even when the temperature of parts of the front, top and 
rear panels has risen, these temperature rises will not 
pose any problems in terms of performance or quality.
Unknown sound heard
1-   Sounds from TV 
cabinet
2- Whirring sound
3- Tick/Click sound
4- Buzzing sound1- Changes in the temperature and humidity of the room may cause 
the TV’s cabinet to expand or contract and produce metallic 
sounds. This is not a sign of faulty operation or a malfunction.
2- The TV may have a cooling fan that makes a soft whir. 
This is not a sign of faulty operation or a malfunction.
3- 
When the TV is powered on, an electrical component in the TV activates 
producing a tick/click sound. This is not a sign of faulty operation or a malfunction.
4- Electrical circuits are active while the TV set is on.  This is not a sign of faulty operation or a malfunction. 
						

							
54
TC-42PS14 TC-50PS14 TC-54PS14
Power SourceAC 120 V, 60 HzPower
ConsumptionMaximum
485 W 584 W 599 W
Standby condition 0.3 W 0.3 W 0.3 W
Plasma Display 
panelDrive methodAC type
Aspect Ratio 16:9
Visible screen size
(W × H × Diagonal)
(No. of pixels)  42 ” class (41.6 inches 
measured diagonally)
50 ” class (49.9 inches 
measured diagonally)54” class (54.1 inches 
measured diagonally
36.2 ” × 20.4 ” × 41.6 ”
(921 mm × 518 mm × 1,057 mm)43.5 ” × 24.4 ” × 49.9 ”
(1,105 mm × 622 mm × 1,268 mm)47.1 “ × 26.5 “ × 54.1 “ 
(1,198 mm × 673 mm × 1,374 mm)
2,073,600 (1,920 (W) × 1,080 (H)) 
[5,760 × 1,080 dots]
Sound
Audio Output 20 W [10 W + 10 W] (10 % THD)
PC signals VGA, SVGA, XGA, WXGA, SXGA 
Horizontal scanning frequency 31 - 69 kHz
Vertical scanning frequency 59 - 86 Hz
Channel Capability
(Digital/Analog) VHF/ UHF:  2 - 69, CATV:  1 - 135
Operating Conditions Temperature:  32 °F – 104 °F (0 °C – 40 °C) 
Humidity:  20 % – 80 % RH (non-condensing)
Connection Terminals
VIDEO IN 1VIDEO:    RCA PIN Type × 1    1.0 V [p-p] (75 
Ω)
S-VIDEO:  Mini DIN 4-pin           Y:  1.0 V [p-p] (75  Ω)        C:  0.286 V [p-p] (75  Ω)
AUDIO L-R:  RCA PIN Type × 2    0.5 V [rms]
VIDEO IN 2 VIDEO:    RCA PIN Type × 1    1.0 V [p-p] (75 
Ω)
AUDIO L-R:  RCA PIN Type × 2    0.5 V [rms]
COMPONENT IN 1-2 Y:    1.0 V [p-p] (including synchronization)
P
B, PR:    ±0.35 V [p-p]
AUDIO L-R:  RCA PIN Type × 2    0.5 V [rms]
HDMI 1-3 TYPE A Connector × 3
• This TV supports “HDAVI Control 4” function.
PC D-SUB 15PIN:  R,G,B / 0.7 V [p-p] (75 
Ω)
    HD, VD / 1.0 - 5.0 V [p-p] (high impedance)
Card slot SD CARD slot × 1
DIGITAL AUDIO OUT PCM / Dolby Digital, Fiber Optic
FEATURES 3D Y/C FILTER   
CLOSED CAPTION  V-Chip   
Photo Viewer    HDAVI Control 4
Dimensions
(W × H × D)
Including pedestal40.6 ” × 28.0 ” × 12.9 ” 
(1,029 mm × 709 mm × 327 mm)48.0 ” × 32.4 ” × 15.3 ”
(1,218 mm × 822 mm × 387 mm)51.7 “ × 34.8 “ × 15.3 ”
(1,313 mm × 882 mm × 387 mm)
TV Set only40.6 ” × 26.1 ” × 3.8 ” (4.2 ”) 
(1,029 mm × 661 mm × 94 mm (105 mm)) 48.0 ” × 30.3 ” × 3.8 ” (4.2 ”)
(1,218 mm × 769 mm × 94 mm (105 mm))51.7 “ × 32.8 “ × 3.8 “ (4.2 “)
(1,313 mm × 832 mm × 95 mm (106 mm))
Mass  Including pedestal
59.6 lb. (27.0 ) 75.0 lb. (34.0 ) 90.4 lb. (41.0 )
TV Set only 57.4 lb. (26.0 
) 72.8 lb. (33.0 ) 83.8 lb. (38.0 )
Specifications
40.6 ” (1,029 mm)
3.8 ” 
(94 mm)
12.9 ” (327 mm)
26.1 ” (661 mm) 28.0 ” (709 mm)
4.2 ” (105 mm)
18.0 ” 
(456 mm) 3.8 ” 
(94 mm)
15.3 ” (387 mm) 4.2 ” (105 mm)48.0 ” (1,218 mm)
30.3 ” (769 mm) 32.4 ” (822 mm)
18.0 ” 
(456 mm) 3.8 ” 
(95 mm)
15.3 ” (387 mm) 4.2 ” (106 mm)
51.7 ” (1,313 mm)
32.8 ” (832 mm) 34.8 ” (882 mm)
22.4 ” 
(567 mm)
Specifications
Note
 Design and Specifications are subject to change without notice. Mass and\
 Dimensions shown are approximate.
[TC-42PS14] [TC-50PS14] [TC-54PS14] 
						

							
55
FAQs, etc.
 Limited Warranty (for U.S.A. and Puerto Rico only)
 Specifications
Limited Warranty Coverage
If your product does not work properly because of a defect in materials \
or workmanship, Panasonic Consumer 
Electronics Company (referred to as “the warrantor”) will, for t\
he length of the period indicated on the chart below, 
which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product 
with new or refurbished parts, or (b) replace it with a new or a refur\
bished product. The decision to repair or replace 
will be made by the warrantor.
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty 
period, there will be no charge for parts.
You must carry-in your product or arrange for on-site service during the \
Limited Warranty period. If non-rechargeable 
batteries are included, they are not warranted. This Limited Warranty only applies to products purchased and 
serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and 
only covers product purchased as new. A purchase receipt or other proof of the original purchase date is requir\
ed for 
Limited Warranty service.
On-Site or Carry-in Service
For On-Site or Carry-In Service in the United States and Puerto Rico cal\
l 1-877-95-VIERA (1-877-958-4372).
On-site service where applicable requires clear, complete and easy access to the product by the authorized servicer 
and does not include removal or re-installation of an installed product.\
 It is possible that certain on-site repairs will not 
be completed on-site, but will require that the product or parts of the \
product, at the servicer’s discretion be removed 
for shop diagnosis and/or repair and then returned.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NO\
T COVER 
normal wear and tear or cosmetic damage, nor does it cover markings or r\
etained images on the glass panel 
resulting from viewing fixed images (including, among other things, non\
-expanded standard 4:3 pictures on wide 
screen TV’s, or onscreen data in a stationary and fixed location). The Limited Warranty ALSO DOES NOT COVER 
damages which occurred in shipment, or failures which are caused by prod\
ucts not supplied by the warrantor, or 
failures which result from accidents, misuse, abuse, neglect, bug infest\
ation, mishandling, misapplication, alteration, 
faulty installation, set-up adjustments, misadjustment of consumer contr\
ols, improper maintenance, power line surge, 
lightning damage, modification, or commercial use (such as in a hotel, \
office, restaurant, or other business), rental 
use of the product, service by anyone other than a Factory Service Cente\
r or other Authorized Servicer, or damage 
that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. 
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM 
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As 
examples, this excludes damages for lost time, cost of having someone re\
move or re-install an installed unit if 
applicable, or travel to and from the servicer. The items listed are not exclusive, but are for illustration only.)  ALL 
EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE LIMITED WARRANTY OF MERCHANTABILITY, ARE 
LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or co\
nsequential damages, or limitations on how 
long an implied Limited Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have others rig\
hts which vary from state 
to state. If a problem with this product develops during or after the Li\
mited Warranty period, you may contact your 
dealer or Service Center. If the problem is not handled to your satisfaction, then write to the \
warrantor’s Consumer 
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE (INCLUDING COST OF AN ON-SITE SERVICE CALL, WHERE APPLICABLE) WHICH 
ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.
Limited Warranty (for U.S.A. and Puerto Rico only)
Panasonic Plasma Television Limited Warranty
PANASONIC CONSUMER ELECTRONICS COMPANY,
DIVISION OF
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way
Secaucus, New Jersey 07094
PLASMA TV CATEGORIES PARTS LABOR SERVICE Up to 37’ (diagonal) 1 (ONE) YEAR 1 (ONE) YEAR Carry-In
42” (diagonal) and larger On-Site 
						

							
56
Customer Services Directory (for U.S.A. and Puerto Rico)
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; 
purchase Parts and Accessories; or make Customer Service and Literature requests by visitin\
g our Web 
Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-877-95-VIERA (958-4372)
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
■For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books on line for all Panasonic Products by \
visiting our Web 
Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to: 
[email protected]
You may also contact us directly at: 
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9\
 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South,
Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
■For hearing or speech impaired TTY users, TTY: 1-866-605-1277 
						

							
57
FAQs, etc.
 Limited Warranty (for Canada)
 Customer Services Directory (for U.S.A. and Puerto Rico)
Limited Warranty (for Canada)
Panasonic Canada Inc.
PANASONIC PRODUCT - LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in m\
aterial and workmanship and agrees to 
remedy any such defect for a period as stated below from the date of ori\
ginal purchase.
In-home Service will be carried out only to locations accessible by road\
s and within 50 km of an authorized 
Panasonic service facility.
LIMITATIONS AND EXCLUSIONS
This warranty does not apply to products purchased outside Canada or to \
any product which has been improperly 
installed, subjected to usage for which the product was not designed, mi\
sused or abused, damaged during shipping, 
or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nor 
does it cover any product which is used commercially. Dry cell batteries are also excluded from coverage under this 
warranty.
This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of original 
purchase is required before warranty service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, 
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL 
DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or l\
imitation of incidental or consequential 
damages, or the exclusion of implied warranties, so the above limitation\
s and exclusions may not be applicable.
In-home service requires clear, complete and easy access to the product by the Authorized Servicentre and does not 
include removal or re-installation of an installed product.  If removal \
is required to service the product, it will be at the 
discretion of the Servicentre and in no event will Panasonic Canada Inc.\
 or the Servicentre be liable for any special, 
indirect or consequential damages.
WARRANTY SERVICE
For product operation and information assistance,  please contact: 
    Our Customer Care Centre:  1-800 #:  1-866-330-0014
      Email link: www.vieraconcierge.ca
FOR PRODUCT REPAIRS,  please contact Viera Customer Care Agent using the above contact info.
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in th\
e original carton. Include details of the defect claimed, and proof of date of original pur\
chase.
Viera TV (42” & over) In-home service One (1) year, parts (including panel) and labour.
Viera TV (under 42”) Carry-in service One (1) year, parts (including panel) and labour. 
						

							
Customer’s Record
The model number and serial number of this product can be found on its b\
ack cover. You should note this serial number in 
the space provided below and retain this book, plus your purchase receip\
t, as a permanent record of your purchase to aid 
in identification in the event of theft or loss, and for Warranty Service purposes.
Model Number      Serial Number    
Anotación del cliente
El modelo y el número de serie de este producto se encuentran en su p\
anel posterior. Deberá anotarlos en el espacio 
provisto a continuación y guardar este manual, más el recibo de su\
 compra, como prueba permanente de su adquisición, 
para que le sirva de ayuda al identificarlo en el caso de que le sea sus\
traído o lo pierda, y también para disponer de los 
servicios que le ofrece la garantía.
Modelo       Número de serie    
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus
New Jersey 07094 U.S.A. Panasonic Canada Inc.
5770 Ambler  Drive
Mississauga, Ontario
L4W 2T3 CANADA
©
 2009 Panasonic Corporation of North America. All Rights Reserved.
©  2009 Panasonic Corporation of North America. Todos los Derechos Reservados. Printed in U.S.A.
Impreso en EE.UU.