Panasonic 42”/46”/50” Class 1080p Plasma HDTV TH-42PZ800U Operating Instructions

							51
FAQs, etc.
 Frequently Asked Questions
No sound is produced
Sound is unusual
 Are the speakers’ cables connected correctly? (p. 40)
 Is “Sound Mute” active? (p. 13)
 Is the volume set to the minimum?
 Is “Speaker output” set to “Off”? (p. 24)
 Change “SAP” settings. (p. 16)
 Check “HDMI 1 in”, “HDMI 2 in”, “HDMI 3 in”  or “HD\
MI 4 in” settings. (p. 24)
 Set “SAP” setting to “Stereo” or “Mono.”
 Check the HDMI device connected to the unit.
 Set the audio setting of the HDMI device to
“Linear PCM.”
 If digital sound connection has a problem,
select analog sound connection.
ProblemActions
“Press any key to return” 
moves on the screen
Screen
One spot remains dark
Chaotic image, noisy
No image can be
displayed
Only spots are displayed 
instead of images
Neither image nor
sound is produced
If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry \
out the 
suggested check. If this does not solve the problem, please contact your\
 local Panasonic dealer, quoting the model 
number and serial number (both found on the rear of the TV).
 The function to prevent “Image retention” is activated.
(Not a faulty symptom)
 •  The screen saver is activated if the TV unit is not operated for 
a certain time in SD mode.
 
• “Image retention” (p. 5)
 A pixel or luminescent spot can occasionally
be missing in plasma displays.
(Not a faulty symptom)
 Check nearby electrical products
(car, motorcycle, fluorescent lamp).
 Check Picture menu (p. 24)
 Check the cable connections. (p. 9-12)
 Check that the correct input has been selected. (p. 20)
 Check the channel settings. (p. 34)
 Check the antenna cables.
 Is the AC power cord plugged into the outlet?
 Is the TV unit turned On?
 Check Picture menu (p. 24) and volume.
 Check the AV cable connections. (p. 9-12)
 Check that the correct input has been selected. (p. 20)
Black Box appears Change settings of Closed Caption (CC). (p. 36)
Sound
Whirling sound is 
heard The sound is from the built-in cooling fan 
(not a sign of faulty operation).
TV set
Parts of the TV set 
become hot. Even when the temperature of parts of the front, top and 
rear panels has risen, these temperature rises will not 
pose any problems in terms of performance or quality. 
						

							52
Care and Cleaning
First, unplug the Power cord plug from the wall outlet.
Display panel
The front of the display panel has been specially treated. Wipe the pane\
l surface gently using only a cleaning cloth or a soft, lint-
free cloth.
 If the surface is particularly dirty, soak a soft, lint-free cloth in diluted mild liquid dish soap (1 part\
  mild liquid dish soap diluted by 100 times the amount of water) and then wring the cloth to remove ex\
cess liquid. Use this cloth to wipe the surface of the 
display panel, then wipe it evenly with a dry cloth of the same type unt\
il the surface is dry.
 Do not scratch or hit the surface of the panel with fingernails or other\
 hard objects. Furthermore, avoid contact with volatile  substances such as insect sprays, solvents, and thinner; otherwise, the \
quality of the surface may be adversely affected.
Cabinet
If the cabinet becomes dirty, wipe it with a soft, dry cloth. If the cabinet is particularly dirty, soak the cloth in a weak mild liquid dish soap and then wring the clot\
h dry.
  Use this cloth to wipe the cabinet and then wipe it dry with a dry cloth\
.
 Do not allow any mild liquid dish soap to come into direct contact with \
the surface of the Plasma TV.
  If water droplets get inside the unit, operating problems may result.
 Avoid contact with volatile substances such as insect sprays, solvents, a\
nd thinner; otherwise, the quality of the cabinet surface  may be adversely affected or the coating may peel off. Furthermore, do not leave it for long periods in contact with article\
s m ade 
from rubber or PVC.
Pedestal
 Cleaning
  Wipe the surfaces with a soft, dry cloth. If the unit is particularly di\
rty, clean it using a cloth soaked with water to  which a small amount of mild liquid dish soap has been added and then wi\
pe with a dry cloth. 
  Do not use products such as solvents, thinner, or household wax for cleaning, as they can damage the surface  coating. (If using a chemically-treated cloth, follow the instructions \
supplied with the cloth.)
 Do not attach sticky tape or labels, as they can make the surface of the\
 pedestal dirty. Do not allow long-term 
contact with rubber, vinyl products, or the like. (Doing so will cause deterioration.) 
						

							53
FAQs, etc.
 Specifications
 Care and Cleaning
TH-42PZ800UTH-46PZ800U TH-50PZ800U
Power Source AC 120 V, 60 Hz
Power
Consumption
Maximum 575 W 630 W 692 W
Standby condition 0.2 W 0.2 W0.2 W
Plasma Display 
panelDrive methodAC type
Aspect Ratio 16:9
Visible screen size
(W × H × Diagonal)
(No. of pixels)  42 ” class (41.6 inches 
measured diagonally)
46 ” class (46.0 inches 
measured diagonally)50 ” class (49.9 inches 
measured diagonally)
36.2 ” × 20.4 ” × 41.6 ”
(922 mm × 518 mm × 1,057 mm)40.1 ” × 22.5 ” × 46.0 ”(1,019 mm × 573 mm × 1,169 mm)43.5 ” × 24.4 ” × 49.9 ”(1,106 mm × 622 mm × 1,269 mm)
2,073,600 (1,920 (W) × 1,080 (H))
[5,760 × 1,080 dots]
Sound
Audio Output Super Slim SP (2.5 W) × 2, 
Woofer (13 W) × 2
PC signals VGA, SVGA, XGA, WXGA, SXGA 
Horizontal scanning frequency 31 - 69 kHz
Vertical scanning frequency 59 - 86 Hz
Channel Capability
(Digital/Analog) VHF/ UHF:  2 - 69, CATV:  1 - 135
Operating Conditions Temperature:  32 °F – 104 °F (0 °C – 40 °C) 
Humidity:  20 % – 80 % RH (non-condensing)
Connection Terminals
VIDEO IN 1-2VIDEO:    RCA PIN Type × 1    1.0 V [p-p] (75 
Ω)
S-VIDEO:  Mini DIN 4-pin           Y:  1.0 V [p-p] (75  Ω)        C:  0.286 V [p-p] (75  Ω)
AUDIO L-R:  RCA PIN Type × 2    0.5 V [rms]
COMPONENT 
INPUT 1-2 Y:    1.0 V [p-p] (including synchronization)
P
B, PR:    ±0.35 V [p-p]
AUDIO L-R:  RCA PIN Type × 2    0.5 V [rms]
HDMI 1-4 TYPE A Connector × 4
•  This TV supports “HDAVI Control 3” function.
PC D-SUB 15PIN:  R,G,B / 0.7 V [p-p] (75 
Ω)
    HD, VD / 1.0 - 5.0 V [p-p] (high impedance)
AUDIO L-R:  Stereo Mini Jack (Ф3.5 mm) × 1
Card slot SD CARD slot × 1
AV PROG OUT VIDEO:    RCA PIN Type × 1    1.0 V [p-p] (75 
Ω)
AUDIO L-R:   RCA PIN Type × 2    0.5 V [rms] 
DIGITAL AUDIO OUT PCM / Dolby Digital, Fiber Optic
FEATURES 3D Y/C FILTER  CLOSED CAPTION 
V-Chip   BBE VIVA 3D 
Photo viewer  HDAVI Control 3
Dimensions
( W × H × D )
Including pedestal42.5 ” × 28.9 ” × 12.9 ”
(1,078 mm × 733 mm × 327 mm) 46.5 ” × 31.7 ” × 15.3 ”
(1,181 mm × 803 mm × 387 mm)49.9 ” × 33.4 ” × 15.3 ”
(1,267 mm × 847 mm × 387 mm)
TV Set only42.5 ” × 27.0 ” × 4.1 ”
(1,078 mm × 685 mm × 104 mm)46.5 ” × 29.6 ” × 4.1 ”
(1,181 mm × 750 mm × 104 mm)49.9 ” × 31.2 ” × 4.1 ”
(1,267 mm × 794 mm × 104 mm)
MassIncluding pedestal
79.4 lb. (36 )92.6 lb. (42 )99.3 lb. (45 )
TV Set only 70.6 lb. (32 
)81.6 lb. (37 )88.2 lb. (40 )
Specifications
Note
 Design and Specifications are subject to change without notice. Mass and\
 Dimensions shown are approximate.
42.5 ” (1,078 mm)4.1 ” (104 mm)
3.9 ” 
(98 mm) 3.9 ” 
(98 mm) 3.9 ” 
(98 mm)
12.9 ” (327mm)
27.0 ” (685 mm) 28.9 ” (733 mm)
18.0 ” 
(456 mm)
46.5 ” (1,181 mm)4.1 ” (104 mm)
15.3 ” (387 mm)
29.6 ” (750 mm)
31.7 ” (803 mm)
18.0 ” 
(456 mm)
49.9 ” (1,267 mm)4.1 ” (104 mm)
15.3 ” (387 mm)
31.2 ” (794 mm)
33.4 ” (847 mm)
18.0 ” 
(456 mm)
[TH-42PZ800U] [TH-46PZ800U][TH-50PZ800U] 
						

							54
Limited Warranty Coverage
If your product does not work properly because of a defect in materials \
or workmanship, Panasonic Consumer 
Electronics Company or Panasonic Puerto Rico, Inc. (collectively referr\
ed to as “the warrantor”) will, for the length of 
the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), 
at its option either (a) repair your product with new or refurbished p\
arts, or (b) replace it with a new or a refurbished 
product. The decision to repair or replace will be made by the warrantor.
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty 
period, there will be no charge for parts.
You must carry-in your product or arrange for on-site service during the \
Limited Warranty period. If non-rechargeable 
batteries are included, they are not warranted. This Limited Warranty only applies to products purchased and 
serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and 
only covers product purchased as new. A purchase receipt or other proof of the original purchase date is requir\
ed for 
Limited Warranty service.
On-Site or Carry-in Service
For On-Site or Carry-In Service in the United States call 1-877-95-VIERA\
 (1-877-958-4372).
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-7\
50-4300 or fax (787)-768-2910.
On-site service where applicable requires clear, complete and easy access to the product by the authorized servicer 
and does not include removal or re-installation of an installed product.\
 It is possible that certain on-site repairs will not 
be completed on-site, but will require that the product or parts of the \
product, at the servicer’s discretion be removed 
for shop diagnosis and/or repair and then returned.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NO\
T COVER 
normal wear and tear or cosmetic damage, nor does it cover markings or r\
etained images on the picture tube 
resulting from viewing fixed images (including, among other things, let\
terbox pictures on standard 4:3 screen TV’s, 
or non-expanded standard 4:3 pictures on wide screen TV’s, or onscreen data in a stationary and fixed location). 
The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused \
by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug 
infestation, mishandling, misapplication, alteration, faulty installatio\
n, set-up adjustments, misadjustment of consumer 
controls, improper maintenance, power line surge, lightning damage, modi\
fication, or commercial use (such as in a 
hotel, office, restaurant, or other business), rental use of the product, servic\
e by anyone other than a Factory Service 
Center or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. 
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM 
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As 
examples, this excludes damages for lost time, cost of having someone re\
move or re-install an installed unit if 
applicable, or travel to and from the servicer. The items listed are not exclusive, but are for illustration only.)  ALL 
EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE LIMITED WARRANTY OF MERCHANTABILITY, ARE 
LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or co\
nsequential damages, or limitations on how 
long an implied Limited Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have others rig\
hts which vary from state 
to state. If a problem with this product develops during or after the Li\
mited Warranty period, you may contact your 
dealer or Service Center. If the problem is not handled to your satisfaction, then write to the \
warrantor’s Consumer 
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE (INCLUDING COST OF AN ON-SITE SERVICE CALL, WHERE APPLICABLE) WHICH 
ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.
Limited Warranty (for U.S.A.)
Panasonic Color Television Limited Warranty
CATEGORIES ALL PARTS EXCEPT
GLASS PANEL OR CRT LABOR GLASS PANEL OR CRT GLASS PANEL 
OR
CRT LABOR SERVICE
PLASMA DISPLAY
1 (ONE) YEAR1 (ONE) YEARGLASS PANEL - 2 (TWO) 
YEARS 1 (ONE) YEAR ON-SITE OR CARRY-IN
PANASONIC CONSUMER ELECTRONICS COMPANY,
DIVISION OF
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way
Secaucus, New Jersey 07094 PANASONIC SALES COMPANY,
DIVISION OF
PANASONIC PUERTO RICO, INC.
Ave. 65 de Infanteria, Km. 9.5
San Gabriel Industrial Park
Carolina, Puerto Rico 00985 
						

							55
FAQs, etc.
 Customer Services Directory (for U.S.A.)
 Limited Warranty (for U.S.A.)
Customer Services Directory (for U.S.A.)
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; 
purchase Parts and Accessories; or make Customer Service and Literature requests by visitin\
g our Web 
Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-877-95-VIERA (958-4372)
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
■For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases
Purchase Parts, Accessories and Instruction Books on line for all Panasonic Products by \
visiting our Web 
Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to: 
[email protected]
You may also contact us directly at: 
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9\
 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South,
Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
■For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910 
						

							56
Limited Warranty (for Canada)
Panasonic Canada Inc.
PANASONIC PRODUCT - LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in m\
aterial and workmanship and agrees to 
remedy any such defect for a period as stated below from the date of ori\
ginal purchase.
In-home Service will be carried out only to locations accessible by road\
s and within 50 km of an authorized 
Panasonic service facility.
LIMITATIONS AND EXCLUSIONS
This warranty does not apply to products purchased outside Canada or to \
any product which has been improperly 
installed, subjected to usage for which the product was not designed, mi\
sused or abused, damaged during shipping, 
or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nor 
does it cover any product which is used commercially. Dry cell batteries are also excluded from coverage under this 
warranty.
This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of original 
purchase is required before warranty service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, 
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL 
DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or l\
imitation of incidental or consequential 
damages, or the exclusion of implied warranties, so the above limitation\
s and exclusions may not be applicable.
In-home service requires clear, complete and easy access to the product by the Authorized Servicentre and does not 
include removal or re-installation of an installed product.  If removal \
is required to service the product, it will be at the 
discretion of the Servicentre and in no event will Panasonic Canada Inc.\
 or the Servicentre be liable for any special, 
indirect or consequential damages.
WARRANTY SERVICE
For product operation and information assistance,  please contact: 
    Our Customer Care Centre:  1-800 #:  1-866-330-0014
      Email link: www.vieraconcierge.ca
FOR PRODUCT REPAIRS, please contact Viera Customer Care Agent using the above contact info.
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in th\
e original carton. Include details of the defect claimed, and proof of date of original pur\
chase.
Plasma TV / Monitor In-home service One (1) year, parts (including Plasma Panel) and labour.
LCD TV (26 in & over) In-home service One (1) year, parts (including LCD Panel) and labour.  
						

							57
FAQs, etc.
Note
 Limited Warranty (for Canada) 
						

							Customer’s Record
The model number and serial number of this product can be found on its b\
ack cover. You should note this serial 
number in the space provided below and retain this book, plus your purch\
ase receipt, as a permanent record of your 
purchase to aid in identification in the event of theft or loss, and for\
 Warranty Service purposes.
Model Number      Serial Number      
Anotación del cliente
El modelo y el número de serie de este producto se encuentran en su p\
anel posterior. Deberá anotarlos en el 
espacio provisto a continuación y guardar este manual, más el reci\
bo de su compra, como prueba permanente de 
su adquisición, para que le sirva de ayuda al identificarlo en el cas\
o de que le sea sustraído o lo pierda, y también 
para disponer de los servicios que le ofrece la garantía.
Modelo       Número de serie     
Panasonic Consumer Electronics
Company,
Division of Panasonic Corporation
of North America
One Panasonic Way, Secaucus
New Jersey 07094 U.S.A. Panasonic Puerto Rico, Inc.
Ave. 65 de Infanteria, Km. 9.5
San Gabriel Industrial Park
Carolina, Puerto Rico 00985
Panasonic Canada Inc.
5770 Ambler  Drive
Mississauga, Ontario
L4W 2T3 CANADA
©
 2008 Panasonic Corporation of North America. All Rights Reserved.
©  2008 Panasonic Corporation of North America. Todos los Derechos Reservados. Printed in U.S.A.
Impreso en EE.UU.