Panasonic 32"37" Class 1080p Lcd Hdtv Tc L32dt30 Owners Manual

							61
Support Information
 Frequently Asked Questions
 Disposal
QuestionsAnswers
Picture
 Frequently Asked Questions (FAQ)
If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry \
out the 
suggested check. If this does not solve the problem, visit the Panasonic\
 website for further assistance. (see cover)
How do I view the picture from 
devices such as a: Cable/
Satellite box,  game console, 
Blu-ray or DVD player?  Press the INPUT button on the remote to select the correct 
input source.
  Check that the device is turned on and functioning correctly.
Why is there no picture or just 
a blue, black or snowy screen 
being displayed?
 Check if the power cord is plugged in and the TV is turned 
on (front red LED light should be on; not blinking)
 Press the INPUT button on the remote to select the correct input source. Ensure all connections are correct and secure.  When using external video source, such as a Cable/Satellite box or 
DVD player, check that the device is on and functioning correctly.
  Press MENU on the TV’s remote control. If the menu is displayed, then the TV is working; recheck above steps.
Why doesn’t the picture look 
like it is in High Definition?
 Press the INFO button on the remote to confirm the type of signal 
being received (p. 17). HD signal should be 720P, 1080i or 1080p.
  Select a High Definition channel from your HD source (Cable, Satellite or fiber optic service). HD channels 
sometimes broadcast non-HD content.
  Ensure that your HD source (HD box, Blu-ray player, etc.) is connected to the TV with an HDMI or Component cable 
and set to output an HD video signal.
Why do black bars appear on 
the top and bottom and/or sides 
of the screen?
  Change the format (aspect ratio) of the picture by pressing the FORMAT button on the remote control. (p.18)
  Check the aspect settings on your external video source, such as Cable/Satellite box, DVD/Blu-ray Disc player, etc.
 
Note:  Some content, such as film-based movies, are available in  extra-wide format. Top and bottom bars are unavoidable.
Why is the picture snowy when 
“ANT/Cable in” is selected?
  When using a cable service (without a box), check that all connections are secure.
  When using a cable or satellite box, change the connection (wiring) to Composite, Component or HDMI. (p.11)
  If you’re using an antenna, then check that connections are secure. Change the position or direction of the antenna and 
check the “Signal meter”. (p. 47)
Why is the picture chaotic and/
or torn and/or with a buzz in the 
speakers?  Check if electrical products such as kitchen appliances, fluorescent lights or light dimmers are nearby. They may 
interfere with the TV’s picture.
 Try viewing a picture from another device, such as a DVD player 
or a game console, to narrow down the source of the problem.
Why is there a black box on the 
screen?  Change settings of Closed Caption (CC). (p. 17, 57)
Why is the screen blank and the 
power indicator blinking? The TV has gone into shutdown mode to protect itself. Try unplugging 
it for a few minutes and connecting it again. If there was a temporary 
power surge on the AC line it may now be OK. If the  blinking returns, 
call 1-877-95VIERA (U.S.A.) or 1-866-330-0014 (Canada).
Why do some small spots on 
the screen remain bright or 
dark?  The LCD panel is made up of a few million pixels and is produced with advanced technology through an intricate 
process. Sometimes a few pixels may be bright or dark. 
These pixels do not indicate a defective panel and will have 
no impact on the performance of the TV. 
						

							62
QuestionsAnswers
Sound Other
Networking 
Why is there no sound coming 
from the TV?
  Make sure the volume is up and MUTE is off.   Confirm the TV speakers are set to ON by pressing MENU and 
selecting “Audio” --> “Advanced audio”. (p. 51)
 Check that the correct SAP (Secondary Audio Program) is 
selected by pressing the SAP button on the remote control. (p. 17)
  If the TV is connected to a Panasonic Home Theater via HDMI cable, then check VIERA Link controls. (p. 37)
  If the TV is connected to a Home Theater via optical cable, then: Check the connection,  the audio system is on, the 
correct input is selected.
  Check “HDMI 1 in”, “HDMI 2 in”, “HDMI 3 in” or “HDM\
I 4 in” analog/digital audio settings. (p. 51)
Why is the sound unusual, 
distorted, low volume or in 
another language?
  Check that the correct SAP (Secondary Audio Program) is  selected by pressing the SAP button on the remote control.
  Check that all connections of external equipment connected to the TV are secure. 
 When using Cable or Satellite box, check the device’s audio 
settings. (example: try changing the box’s  Audio Range to ‘narrow’)
Why is there a clicking, ticking or 
buzzing sound coming from the 
TV unit?  When TV power is turned on or shut off there are electrical components that make a click sound. This is normal operation.
  Changes in the temperature and humidity of the room may cause thermal expansion and contraction that can produce 
sounds. This is not a sign of faulty operation or a malfunction.
What is the easiest and best way 
to connect a High-Definition Cable 
or Satellite box to the TV?  Use an HDMI cable. It carries both digital video and audio signal in HD. HDMI cable is the only cable needed to connect 
an HD device to the TV.
Why does the CC button not 
display Closed Caption?  When viewing TV via an HDMI connected device, such as a Cable or Satellite box, CC must be enabled at the device. 
 Closed Caption is available only at supported TV programming.
Why does the screen and back 
cover of the TV get warm?
  The main unit radiates heat and some of the parts may become hot. This is normal operation and does not affect the 
performance of the set.
  Ensure good ventilation.  Do not block the ventilation holes of the TV and do not place the TV on top of other equipment.
Why doesn’t the Remote Control 
work?
  Check that the batteries are fresh, are of the same type and are installed with the correct polarity (+ & -).
  To operate other devices, such as changing channels when using Cable or Satellite boxes or operating non-Panasonic Blu-
ray players, use the remote supplied with the device.
Why is the “ANT/Cable” option at 
the top of the “Input select” menu 
gray-out and cannot be selected?
  During “First time setup”, you indicated in step - that you 
are using Cable or Satellite box and in step -b that the 
box is connected to one of the TV’s AV inputs. In this case, the 
Antenna/Cable input is deactivated to prevent unintentional 
switching into unused tuner. To re-activate, press MENU, 
select SETUP and repeat “First time setup”.
Some menu items are grayed-out 
and cannot be selected. Why?  Depending on certain modes or the selected input, some  options are not available. For example, Zoom adjustments are 
only available when the FORMAT is changed to zoom mode.
How do I get VIERA Connect to 
work on my TV?
1.  You need a broadband (high speed) Internet service with a  speed of no less than 1.5 Mbps (p. 39).
2. 
Connect the TV to the Internet through your router by an 
Ethernet cable or a Panasonic Wireless LAN Adapter (included).
3.  Run the “Connections Test”, under the Network Settings menu. If Connection test fails, then check with your Internet service 
provider or router/modem manufacturer if there are firewall, 
content filter or proxy settings that may block the TV from 
accessing the Internet. 
						

							63
Support Information
 Frequently Asked Questions
QuestionsAnswers
Networking 
3D
How do I check for the latest 
software (firmware) version for 
my TV?
  In the main menu, select “Setup”. Highlight “Network Settings”\
 
and press OK. Select “Software Update”. The current version 
and latest version software will be shown. If software update 
is “grayed out”, the TV is not connected to the Internet. If 
newer version is available, update your TV. Follow the on-
screen instructions, do not power off the TV until the update is 
complete. Be patient; firmware update may take a while.
Can I use any USB WiFi adapter to 
connect the TV to my wireless network?  The TV’s internal software was designed to work with Panasonic’s Wireless LAN Adapter (included).
How do I reset my TV to all factory 
defaults and settings?  In the main menu, select “Setup”. Highlight “Reset to Defaults”\
 and press OK. Enter your password (if created earlier) or 
create a temporary new password. Select Yes to reset the TV.
Can I download new apps 
(content & services) into my 
VIERA Connect TV?  Yes. Select the “VIERA Connect Market” item in the middle bottom of the VIERA Connect home screen. “VIERA Connect 
Market” allows you to find and install the applications to 
“VIERA Connect” home screen. (p. 43)
Why doesn’t my 3D video source 
looks 3D?
1.  Begin playing the 3D video source.
2.  Ensure that the Panasonic 3D Eyewear (glasses) are on  (check the glasses battery)
3.  Press “3D” button directly or press the VIERA TOOLS button  on the TV’s remote control and select “3D”
4.  In the “3D format select” menu, select “3D”.
Notes: 
1. 
3D Blu-ray discs must be played with a 3D capable Blu-ray player. 2.  Check with your Cable or Satellite provider if their supplied box  is 3D capable.
3.  3D signal must be connected to the TV via an HDMI cable.
When selecting some 3D video 
content, why are there two 
pictures next to each other?
 There are a few different 3D formats and the current setting may 
not match the incoming 3D signal. The format should change 
automatically, but depending on the source/connection it may not 
signal the TV properly. To manually select other 3D formats:
1.  Press “3D” button directly or press VIERA TOOLS button on  the TV’s remote control and select “3D”
2.  In the “3D format select” menu, choose another 3D format  such as “side by side” or “top and bottom”. 
3.  Remember to switch the 3D format setting back to “AUTO”  when you go back to viewing a standard 2D signal.
Why does the power on the 3D 
Eyewear (glasses) turn off by itself? The 3D Eyewear receives special synchronizing infrared signals 
from the TV. If no signal is received within 5 minutes, the 3D 
Eyewear automatically turns itself off to save power. Ensure that no 
objects are blocking the path between the 3D Eyewear and the TV.
Why does the left and right sides 
of the image seem reversed?  The 3D format has two different “phases”. Try the other phase:
1. In the main menu, select “Setup”. Highlight “3D setting” and\
 press OK.2.  In the “3D Settings” menu, select “Left/Right Swap”
Can I use 3D glasses similar to the 
kind given at a 3D movie theater to 
watch 3D content on my 3D TV?  No. Movie theater’s 3D glasses are passive. They use a simple  filter ‘lens’. Panasonic 3D Eyewear are actively synchronizing 
the left/right eye viewing with the display, providing a superior 
3D viewing experience.
The battery of 3D Eyewear does 
not charge, or operation time is 
short when charged.
  Is the charging cable connected properly?Check the connection.
  Is the television power off?Turn the television power on, and charge the battery.
  The battery has reached the end of its lifespan.If operation time is very short even when the battery is 
charged, the battery has reached the end of its lifespan. 
Please consult with the place of purchase. 
						

							64
 Specifications
TC-L32DT30TC-L37DT30
Power Source AC 1
 10-127 V, 60 Hz
Power 
ConsumptionRated Power 
Consumption 106 W
129 W
Standby condition 0.2 W
0.2 W
Display panelAspect Ratio16:9
Visible screen size
(W × H × Diagonal)
(No. of pixels) 32” class
(31.5 inches measured diagonally)
37” class 
(37.0 inches measured diagonally)27.5 ” × 15.4 ” × 31.5 ”(698 mm × 392 mm × 800 mm)32.2 ” × 18.1 ” × 37.0 ”(819 mm × 460 mm × 940 mm)
2,073,600 (1,920 (W) × 1,080(H))      [5,760 × 1,080 dots]SoundSpeaker
1-way 2 bottom SP System
Audio Output 20 W [10 W + 10 W] (10 % THD)
PC signals VGA, SVGA, XGA, WXGA, SXGA 
Horizontal scanning frequency 31 - 69 kHz
Vertical scanning frequency 59 - 86 Hz
Channel Capability-
ATSC/NTSC (Digital/Analog) VHF/ UHF:  2 - 69, CATV:  1 - 135
Operating Conditions Temperature:  32 °F – 95 °F (0 °C – 35°C)
Humidity:  20 % – 80 % RH (non-condensing)
Connection Terminals
VIDEO IN
VIDEO:    RCA PIN Type × 1 1.0 V[p-p] (75 Ω
)
AUDIO L - R:  RCA PIN Type × 2 0.5 V [rms]
 COMPONENT IN Y:    1.0 V [p-p] (including synchronization)
P
B, PR:    ±0.35 V [p-p]
AUDIO L-R:  RCA PIN Type × 2 0.5 V [rms]
 HDMI 1-4 TYPE A Connector × 4
• This TV supports “HDAVI Control 5” function.
 USB 1-3 USB 2.0 Type A connector x 3 (DC5V MAX500mA)
LAN (for VIERA Connect)RJ45 (10BASE-T/100BASE-TX)
PC D-SUB 15PIN:  R,G,B / 0.7 V [p-p] (75 
Ω)
    HD, VD / 1.0 - 5.0 V [p-p] (high impedance)
Card slot SD CARD slot × 1
DIGITAL AUDIO OUT PCM / Dolby Digital, Fiber Optic
FEATURES 3D Y/C FILTER  CLOSED CAPTION
V-Chip VIERA 
connect
3D IMAGE VIEWER  Media player  HDAVI Control 5
Dimensions (W × H × D)
Including TV stand 29.6 ” x 19.8 ” x 9.1 ”
(751 mm x 502 mm x 230 mm) 34.5 ” x 22.5 ” x 10.3 ”
(874 mm x 570 mm x 260 mm)
TV Set only
29.6 ” x 18.5 ” x 1.3 ” (2.9 ”)(751 mm x 468 mm x 33 mm (72 mm))34.5 ” x 21.2 ” x 1.3 ” (2.9 ”)(874 mm x 536 mm x 33 mm (72 mm))MassIncluding TV stand 28.7 lb. (13.0 ) NET 34.2 lb. (15.5 ) NET
TV Set only 22.1 lb. (10.0 
) NET 27.6 lb. (12.5 ) NET
Note
  Design and Specifications are subject to change without notice. Mass and\
 Dimensions shown are approximate.
[TC-L32DT30] [TC-L37DT30]
1.3 ” 
(33 mm)1.3 ” 
(33 mm)29.6 ” (751 mm)
18.5 ” (468 mm)19.8 ” (502 mm)
9.1 ” (230 mm)2.9 ”  (72 mm)13.8 ”
(350 mm)
34.5 ” (874 mm)
21.2 ” (536 mm)22.5 ” (570 mm)
2.9 ”  (72 mm)14.8 ”
(375 mm)
10.3 ” (260 mm) 
						

							65
Support Information
 Specifications
3D Eyewear
Lens typeLiquid Crystal Shutter
Usage temperature range32°F - 104°F (0 °C - 40 °C)
Charging power supplyDC 5 V (supplied by USB terminal of a Panasonic TV)
BatteryLithium-ion polymer rechargeable battery
DC 3.7 V, 70 mAh
Operation time*
1: Approx. 30 hours
Charging time*1: Approx. 2 hours
Viewing range*2Transmitter for 3D Eyewear 
Within 10’5” (3.2 m) from front surface 
(Within ± 35° horizontal, ± 20° vertical)
MaterialsMain body: Resin 
Lens section: Liquid crystal glass
Dimensions 
(not including 
nose pad part)Width6.70 ” (170.1 mm)
Height1.63 ” (41.2 mm)
Overall length6.69 ” (169.8 mm)
MassApprox. 0.09 lb. (Approx. 39 )
*
1  Operation time/charging time  The battery deteriorates after repeated use, and the operation time even\
tually becomes short. The figures above are at  shipping from the factory, and are not a guarantee of performance.
*
2 Viewing range  The location of the 3D Eyewear transmitter (p. 12)  There are differences in the viewing range of the 3D Eyewear among individuals.  The 3D Eyewear may not operate correctly at the outside of the viewing r\
ange.
Wireless LAN Adapter
Power supplyDC 5V (USB powered) 500mA
AntennaTx 1, Rx 2
InterfaceUSB 2.0
Standard ComplianceIEEE802.11n / IEEE802.11a / IEEE802.11g / IEEE802.11b
Transmission systemMISO-OFDM system, OFDM system, DSSS system
Frequency RangeIEEE802.11n / IEEE802.11a : 5.150GHz - 5.725 GHz for EU Countries
5.150GHz - 5.850 GHz for USA, Canada
5.250GHz - 5.850 GHz for Taiwan
IEEE802.11g / IEEE802.11b / IEEE802.11n: 2.412 GHz - 2.472 GHz for EU countries
2.412 GHz - 2.462 GHz for USA, Canada, Taiwan
Transfer rate (standard) *IEEE802.11n: Tx Max. 150Mbps, Rx Max. 300Mbps
IEEE802.11g / IEEE802.11a: Max. 54Mbps
IEEE802.11b: Max. 11Mbps
Access ModeInfrastructure mode
SecurityWPA2-PSK (TKIP/AES)
WPA-PSK (TKIP/AES)
WEP (64bit/128bit)
Dimension (WxHxD)1.18 ” x 0.42 ” x 3.73 ” ( 30.00 mm x 10.72 mm x 94.85 mm)
Mass0.88 oz (25 ) Net
*   Transfer rates are theoretical values; however, actual communication rate will vary according to communication environ\
ment or 
connected equipment. 
						

							66
This product incorporates the following software or technology:
(1) the software developed independently by or for Panasonic Corporati\
on,
(2) the software owned by third party and licensed to Panasonic Corpor\
ation,
(3) the software developed by the Independent JPEG Group,
(4) the software developed by the FreeType Project,
(5) the software licensed under the GNU LESSER General Public License \
(LGPL) and/or,
(6) open sourced software other than the software licensed under the L\
GPL.
(7) Windows Media digital right management technology (WM-DRM) licen\
sed by Microsoft Corporation or its affiliates.
For the software categorized as (5), please refer to the terms and con\
ditions of LGPL, as the case may be at 
http://www.gnu.org/licenses/old-licenses/lgpl-2.1.html
In addition, the software categorized as (5) are copyrighted by severa\
l individuals. 
Please refer to the copyright notice of those individuals at
http://www.am-linux.jp/dl/DTV11U/
The LGPL software is distributed in the hope that it will be useful, but WITHOUT\
 ANY WARRANTY, 
without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
At least three (3) years from delivery of products, Panasonic will giv\
e to any third parry who contact us at the contact information 
provided below, for a charge no more than our cost of physically performing source cod\
e distribution, a complete machine-
readable copy of the corresponding source code covered under LGPL.
Contact Information
   [email protected]
Source code covered under LGPL is also freely available to you and any other member of the public via \
our website below.
http://www.am-linux.jp/dl/DTV11U/
For the software categorized as (5) and (6), please refer to the app\
licable license terms included in the “Setup” menu on product.
Further, for WM-DRM categorized as (7), please be aware of the following.
(a) This product is protected by certain intellectual property rights of Mic\
rosoft.
Use or distribution of this technology outside of this product is prohib\
ited without a license from Microsoft or an authorized 
Microsoft subsidiary.
(b) Content providers are using the digital rights management technolo\
gy for Windows Media contained in this device 
(“WM-DRM”) to protect the integrity of their content (“Secur\
e Content”) so that their intellectual property, including
copyright, in such content is not misappropriated.  This device uses WM-DRM software to play Secure Content 
(“WM-DRM Software”).  If the security of the WM-DRM Software in \
this device has been compromised, owners of Secure Content 
(“Secure Content Owners”) may request that Microsoft revoke the \
WM-DRM Software’s right to acquire new licenses to copy, 
display and/or play Secure Content.
Revocation does not alter the WM-DRM Software’s ability to play unprotected content.  A list of revoked WM-DRM Software 
is sent to your device whenever you download a license for Secure Conten\
t from the Internet or from a PC.  Microsoft may, in 
conjunction with such license, also download revocation lists onto your \
device on behalf of Secure Content Owners. 
						

							67
Support Information
 Index
Index
 A  Accessories ......................................................... 7, 8Ant/Cable ......................................................... 14,  46
Antenna ........................................................... 10, 14
Audio ..................................................................\
.... 51
Audio, Advanced .................................................... 51
Auto Power ON ...................................................... 53
Auto Program ......................................................... 46
 B  Battery ..................................................................... 8 Blinking LED 
 .......................................................... 61
 C  Cable ................................................................10, 11 Care & Cleaning 
 .................................................... 59
CC Closed Caption .................................... 17, 52, 57
Channel ........................................... 14, 17-18, 46-47
Channel Surf Mode .......................................... 18, 53
Clock ..................................................................\
.... 15
Colored Buttons ..................................................... 12
Component .......................................................11,  64
Composite ..............................................................\
.11
Connections ...................................................... 10-11
Customer Services Directory ................................. 69
 D   DLNA ......................................................... 20, 38, 44
 E  ECO/energy ..................................................... 20, 53 Exit ...................................................................\
......
 12
 F   FAQ’s ................................................................ 61-63
Favorite ...............................................................\
...
 18
First Time Setup .......................................... 13-16, 53
Format ............................................................. 18, 55
 H  HDAVI Control  ........................................................
 32
HDMI ...........................................................11, 57, 64
Home Use .............................................................. 13
 I   Image Viewer Auto ................................................. 53
Info ...................................................................\
......
 17
Input ................................................................. 21,  53
 L  Language ......................................................... 13, 53 Last ...................................................................\
.....
 12
Lock / Parental control ..................................... 52, 54
 M   Media player ............................................... 20, 26-31 Menu ...................................................................\
...
 48
Movies/Video ......................................................... 30
Music ..................................................................\
... 31
Mute ...................................................................\
.... 12
 N   Network camera .................................... 37-39, 42, 45 Network services 
 .................................. 15, 38-42, 53
 P  Pedestal ............................................................... 7, 9 Photo ................................................................
 28-29
Picture, Advanced .................................................. 50
Picture settings ...................................................... 49
Power ..................................................................\
... 12
 R  Remote Control ...................................................... 12 Reset ..................................................................\
...
 53
 S  Safety ....................................................................... 4 SAP
  .......................................................................\
. 17
Scan ................................................................. 14,  46
SD Card ........................................................... 26, 56
Signal Meter ........................................................... 47
Sleep ..................................................................\
.... 51
Specifications .........................................................\
 64
Store Demonstration .............................................. 13
Sub menu .............................................................. 18
 T  Technical Information ........................................ 55-58 T
imer ...................................................................\
... 51
 U  USB ................................................................. 26, 64
 V   VIERA Connect .......................................... 20, 38, 43 VIERA
  Link .................................................. 20, 32-37
VIERA TOOLS ....................................................... 20
Viewing 3D images ........................................... 24-25
Viewing contents .................................................... 27
Volume ..................................................................\
. 12
 W  Warranty .......................................................... 68, 70 W
atching TV, DVD, Blu-ray, etc. ...................... 17, 21
Wireless LAN Adapter ...................................... 16, 39
 Z  Zoom ................................................................ 18, 55
 3  3D ............................................................... 12, 22-25 3D Eyewear 
 ............................................... 7-8, 22-23
3D settings ............................................................. 25 
						

							68
 Limited Warranty (for U.S.A. and Puerto Rico only)
PANASONIC CONSUMER ELECTRONICS COMPANY,
DIVISION OF
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way
Secaucus, New Jersey 07094
Panasonic LCD TelevisionLimited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials \
or workmanship, Panasonic Consumer Electronics 
Company (referred to as “the warrantor”) will, for the length of\
 the period indicated on the chart below, which starts with the  date of 
original purchase (“Limited Warranty period”), at its option either (a) repair your product wit\
h new or refurbished parts, (b) replace 
it with a new or a refurbished equivalent value product, or (c) refund\
 your purchase price. The decision to repair, replace or refund 
will be made by the warrantor.
LCD TV CATEGORIES PARTSLABORSERVICE
Up to 42” (diagonal) 1 (ONE) YEAR1 (ONE) YEAR Carry-In
46” (diagonal) and larger On-Site
3D Eyewear Mail In
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will 
be no charge for parts.
You must carry-in your product or arrange for on-site service during the \
Limited Warranty period. If non-rechargeable batteries 
are included, they are not warranted. This Limited Warranty only applies to products purchased and serviced in the United St\
ates 
or Puerto Rico. This Limited Warranty is extended only to the original purchaser of a new product whic\
h was not sold “as is”. A 
purchase receipt or other proof of the original purchase date is require\
d for Limited Warranty service.
On-Site or Carry-In Service
For On-Site or Carry-In Service in the United States and Puerto Rico cal\
l 1-877-95-VIERA (1-877-958-4372).
On-site service where applicable requires clear, complete and easy access to the product by the authorized servicer and\
 does not include 
removal or re-installation of an installed product. It is possible that \
certain on-site repairs will not be completed on-site, but will require that 
the product or parts of the product, at the servicer’s discretion be removed for shop diagnosis and/or repair and then return\
ed.
Mail-In Service
For assistance in the U.S.A. and Puerto Rico in obtaining replacement, p\
lease ship the product prepaid to:
Panasonic Exchange Center 4900 George McVay Drive
Suite B
McAllen, TX 78503
[email protected]
When shipping the unit, carefully pack, include all accessories, and sen\
d it prepaid, adequately insured and preferably in the 
original carton. When shipping Lithium Ion batteries please visit our Web Site at www.panasonic.com/BatteryHandling as 
Panasonic is committed to providing the most up to date information. Inc\
lude a letter detailing the complaint, a return address and 
provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NO\
T COVER normal 
wear and tear or cosmetic damage, nor does it cover markings or retained\
 images on the glass panel resulting from viewing fixed 
images (including, among other things, non-expanded standard 4:3 pictur\
es on wide screen TVs, or onscreen data in a stationary 
and fixed location). The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are 
caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug i\
nfestation, 
mishandling, misapplication, alteration, faulty installation, set-up adj\
ustments, misadjustment of consumer controls, improper 
maintenance, power line surge, lightning damage, modification, or commer\
cial use (such as in a hotel, office, restaurant, or other 
business), rental use of the product, service by anyone other than a Fa\
ctory Service Center or other Authorized Servicer, or 
damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE 
WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS 
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY.  (As examples, this excludes damages for 
lost time, cost of having someone remove or re-install an installed unit\
 if applicable, or travel to and from the servicer. The items 
listed are not exclusive, but are for illustration only.)  ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE LIMITED 
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or co\
nsequential damages, or limitations on how long an implied 
Limited Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have others rig\
hts which vary from state to state. If a 
problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If 
the problem is not handled to your satisfaction, then write to the warra\
ntor’s Consumer Affairs Department at the addresses listed 
for the warrantor.
PARTS AND SERVICE (INCLUDING COST OF AN ON-SITE SERVICE CALL, WHERE APPLICABLE) WHICH ARE NOT 
COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY. 
						

							69
Support Information
 Customer Services Directory (for U.S.A. and Puerto Rico)
 Limited Warranty (for U.S.A. and Puerto Rico only)
 Customer Services Directory (for U.S.A. and Puerto Rico)
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; 
purchase Parts and Accessories; or make Customer Service and Literature requests by visitin\
g our Web 
Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-877-95-VIERA (958-4372)
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
■ For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books on line for all Panasonic Products by \
visiting our Web 
Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to: 
[email protected]
You may also contact us directly at: 
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9\
 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South,
Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
■ For hearing or speech impaired TTY users, TTY: 1-866-605-1277 
						

							70
 Limited Warranty (for Canada)
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT – LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in m\
aterial and workmanship under normal use and 
for a period as stated below from the date of original purchase agrees t\
o, at its option either (a) repair your product with 
new or refurbished parts, (b) replace it with a new or a refurbished e\
quivalent value product, or (c) refund your purchase 
price. The decision to repair, replace or refund will be made by Panasonic Canada Inc.
Viera TV (42” & over) In-home service One (1) year, parts (including panel) and labour.
Viera TV (under 42”) Carry-in service One (1) year, parts (including panel) and labour.
In-home Service will be carried out only to locations accessible by road\
s and within 50 km of an authorized Panasonic 
service facility.
In-home service requires clear, complete and easy access to the product by the Authorized Servicer and does not include 
removal or re-installation of an installed product. If removal is requir\
ed to service the product, it will be at the discretion of 
the Servicer and in no event will Panasonic Canada Inc. or the Servicer \
be liable for any special, indirect or consequential 
damages.
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic 
brand product mentioned above sold by an authorized Panasonic dealer in \
Canada and purchased and used in Canada, 
which product was not sold “as is”, and which product was delivere\
d to you in new condition in the original packaging. 
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR 
OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS 
REQUIRED
LIMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NO\
T COVER normal 
wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or 
failures which are caused by products not supplied by Panasonic Canada I\
nc., or failures which result from accidents, 
misuse, abuse, neglect, mishandling, misapplication, alteration, faulty \
installation, set-up adjustments, misadjustment 
of consumer controls, improper maintenance, power line surge, lightning \
damage, modification, introduction of sand, 
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or 
service by anyone other than a Authorized Servicer, or damage that is attributable to acts of God. Dry cell batteries are \
also excluded from coverage under this warranty.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, 
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL 
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY 
EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost time, travel to\
 and from the 
Authorized Servicer, loss of or damage to media or images, data or other memory or recorded\
 content. This list of items is 
not exhaustive, but for illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or l\
imitation of incidental or consequential damages, or 
the exclusion of implied warranties, so the above limitations and exclus\
ions may not be applicable. This warranty gives 
you specific legal rights and you may have other rights which vary depen\
ding on your province or territory.
WARRANTY SERVICE
For product operation and information assistance,  please contact: 
    Our Customer Care Centre:  1-800 #:    1-866-330-0014
           Email link: “Contact us  → email” on www.vieraconcierge.ca
For product repairs,  please contact Viera Customer Care Agent using the above contact info.
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in th\
e original carton. Include details of the defect claimed, and proof of date of original pur\
chase.