OKI C9850 MFP User Manual

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							C9850 User’s Guide
2
Copyright Information
Copyright © 2008 by Oki Data.  All Rights Reserved
Document Information ________________________________
C9850 User’s Guide
P/N 59308301
Revision 1.0
February, 2008
Disclaimer__________________________________________
Every effort has been made to ensure that the information in this document is 
complete, accurate, and up-to-date. The manufacturer assumes no responsibility 
for the results of errors beyond its control. The manufacturer also cannot guarantee 
that changes in software and equipment made by other manufacturers and referred 
to in this guide will not affect the applicability of the information in it. Mention of 
software products manufactured by other companies does not necessarily 
constitute endorsement by the manufacturer .
W h i l e  a l l  r e a s o n a b l e  e f f o r t s  h a v e  b e e n  m a d e  t o  m a k e  t h i s  d o c u m e n t  a s  a c c u r a t e  a n d  
helpful as possible, we make no warranty of any kind, expressed or implied, as to 
the accuracy or completeness of the information contained herein.
The most up-to-date drivers and manuals are available from the web site:
http://www.okiprintingsolutions.com
Trademark Information _______________________________
Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd. 
EFI, Fiery, the Fiery logo and Spot-On are registered trademarks of Electronics for 
Imaging, Inc.
Apple, Macintosh and Mac OS are registered trademarks of Apple Computers Inc. 
Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard 
Company. 
Microsoft, MS-DOS and Windows are either registered trademarks or trademarks of 
Microsoft Corporation in the United States and/or other countries.
Other product names and brand names are registered trademarks or trademarks of 
their proprietors.
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CONTENTS
Notes, cautions and warnings! . . . . . . . . . . . . . . . . 7
Introduction  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
About this guide . . . . . . . . . . . . . . . . . . . . . . . . .  10
Online usage . . . . . . . . . . . . . . . . . . . . . . . . .  13
Printing pages  . . . . . . . . . . . . . . . . . . . . . . . .  14
Printer and paper overview  . . . . . . . . . . . . . . . . . 15
Opening and closing the top cover  . . . . . . . . . . . .  15
Identifying major components  . . . . . . . . . . . . . . .  16
Software supplied . . . . . . . . . . . . . . . . . . . . . . . .  21
Paper recommendations  . . . . . . . . . . . . . . . . . . .  22
Paper input and output information. . . . . . . . . . . .  23
Trays and stackers . . . . . . . . . . . . . . . . . . . . . . .  24
Trays 1 to 5 . . . . . . . . . . . . . . . . . . . . . . . . . .  24
MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24
Face-down stacker . . . . . . . . . . . . . . . . . . . . .  25
Face-up stacker . . . . . . . . . . . . . . . . . . . . . . .  25
Duplex unit t . . . . . . . . . . . . . . . . . . . . . . . . .  25
Tray and stacker examples  . . . . . . . . . . . . . . . . .  26
Loading Trays 1 to 5 . . . . . . . . . . . . . . . . . . . .  26
Using the MP Tray  . . . . . . . . . . . . . . . . . . . . .  28
Using the stackers  . . . . . . . . . . . . . . . . . . . . .  30
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Buttons and lights. . . . . . . . . . . . . . . . . . . . . . . .  32
Display Panel messages  . . . . . . . . . . . . . . . . . . .  34
Status information . . . . . . . . . . . . . . . . . . . . .  34
Menu (Functions) information  . . . . . . . . . . . . .  34
Configuration information  . . . . . . . . . . . . . . . .  35
Help mode. . . . . . . . . . . . . . . . . . . . . . . . . . .  35
Display Panel messages  . . . . . . . . . . . . . . . . . . .  35
Using the menus  . . . . . . . . . . . . . . . . . . . . . . . .  35
Getting started  . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Printer location . . . . . . . . . . . . . . . . . . . . . . . . . .  37
Turning Off/On . . . . . . . . . . . . . . . . . . . . . . . . . .  38
Turning Off  . . . . . . . . . . . . . . . . . . . . . . . . . .  38
Turning On  . . . . . . . . . . . . . . . . . . . . . . . . . .  39
Checking current settings  . . . . . . . . . . . . . . . . . .  40
Interfaces and connection  . . . . . . . . . . . . . . . . . .  40
Connecting the USB interface  . . . . . . . . . . . . .  41
Connecting the network interface . . . . . . . . . . .  41
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Using the Drivers CD . . . . . . . . . . . . . . . . . . . . . .  42
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
How to access the driver screens  . . . . . . . . . . . . .  43
Changing the driver defaults  . . . . . . . . . . . . . . . .  43
Windows XP/2000  . . . . . . . . . . . . . . . . . . . . .  43
Windows Vista . . . . . . . . . . . . . . . . . . . . . . . .  44
Changing the application’s driver settings  . . . . . . .  44
Driver settings . . . . . . . . . . . . . . . . . . . . . . . . . .  44
Saving a set of driver settings  . . . . . . . . . . . . . . .  45
Recalling saved driver settings . . . . . . . . . . . . . . .  45
Setting the driver device options  . . . . . . . . . . . . .  46
Printing black  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Black generation. . . . . . . . . . . . . . . . . . . . . . . . .  47
Composite black. . . . . . . . . . . . . . . . . . . . . . .  47
Pure black . . . . . . . . . . . . . . . . . . . . . . . . . . .  47
How to choose composite black or pure black  . . . .  48
PCL  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48
PCL 6  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48
color matching  . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Factors that affect color printing . . . . . . . . . . . . . .  49
Monitor colors vs. printer colors . . . . . . . . . . . . . .  49
Monitor settings . . . . . . . . . . . . . . . . . . . . . . . . .  50
Software settings . . . . . . . . . . . . . . . . . . . . . . . .  51
How the application displays color  . . . . . . . . . . . .  51
Printer driver settings . . . . . . . . . . . . . . . . . . . . .  51
Lighting (Viewing) conditions . . . . . . . . . . . . . . . .  51
Paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  51
How to perform color matching  . . . . . . . . . . . . . . 52
Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . .  52
How to use  . . . . . . . . . . . . . . . . . . . . . . . . . .  52
Rendering intents . . . . . . . . . . . . . . . . . . . . . . . .  53
Brightness and saturation  . . . . . . . . . . . . . . . . . .  53
Matching specific colors . . . . . . . . . . . . . . . . . . . .  54
Print resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
How to use  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  55
Finishing options . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Booklet printing  . . . . . . . . . . . . . . . . . . . . . . . . .  57
Activating Booklet Printing  . . . . . . . . . . . . . . .  57
Collating  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  59
Printing collated documents . . . . . . . . . . . . . . .  60
Separating queued print jobs . . . . . . . . . . . . . . . .  61
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Cover print  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  62
How to use cover print  . . . . . . . . . . . . . . . . . .  62
Custom page size . . . . . . . . . . . . . . . . . . . . . . . .  63
How to create, edit, and delete a custom 
page size . . . . . . . . . . . . . . . . . . . . . . . . . . .  63
Selecting a custom page size . . . . . . . . . . . . . .  64
Duplex (double-sided) printing . . . . . . . . . . . . . . .  65
Activating duplex printing  . . . . . . . . . . . . . . . . . .  66
Printing multiple pages on one sheet (N-up)  . . . . .  67
How to Print Multiple Pages on One Sheet . . . . . . .  68
Poster printing . . . . . . . . . . . . . . . . . . . . . . . . . .  69
Printing Posters  . . . . . . . . . . . . . . . . . . . . . . .  69
Fit to page . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  71
How to use  . . . . . . . . . . . . . . . . . . . . . . . . . .  71
Watermarks . . . . . . . . . . . . . . . . . . . . . . . . . . . .  72
How to create a new watermark. . . . . . . . . . . .  72
How to choose a previously created watermark .  72
How to edit an existing watermark . . . . . . . . . .  73
Secure printing . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Sending the document  . . . . . . . . . . . . . . . . . . . .  75
Printing the document . . . . . . . . . . . . . . . . . . . . .  77
Deleting a secure print document . . . . . . . . . . . . .  78
Font Substitution  . . . . . . . . . . . . . . . . . . . . . . . . . 79
How to use  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  79
Consumables and maintenance  . . . . . . . . . . . . . . 80
Checking consumable/maintenance item usage  . . .  80
Replacement indications  . . . . . . . . . . . . . . . . . . .  80
Consumable item order information  . . . . . . . . . . .  81
Maintenance item order details. . . . . . . . . . . . . . .  81
Replacing consumables/maintenance items . . . . . .  82
Cleaning the LED heads . . . . . . . . . . . . . . . . . . . .  82
Cleaning the paper feed rollers . . . . . . . . . . . . . . .  84
Cleaning the printer casing  . . . . . . . . . . . . . . . . .  87
Emptying the punch chip box (Punch unit 
optional accessory) . . . . . . . . . . . . . . . . . . . . . .  88
Optional accessories . . . . . . . . . . . . . . . . . . . . . . . 91
Accessory order information. . . . . . . . . . . . . . . . .  91
Installing accessories  . . . . . . . . . . . . . . . . . . . . .  91
Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Paper jams – printer . . . . . . . . . . . . . . . . . . . . . .  92
Open cover, paper jam, tttttt side cover . . . . . .  92
Open cover, paper jam, side cover . . . . . . . . . .  94
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Open cover, paper jam, top cover  . . . . . . . . . .  96
Paper jams – duplex unit . . . . . . . . . . . . . . . . . .  101
Check duplex unit, paper jam  . . . . . . . . . . . .  101
Paper jams – Finisher (optional accessory)  . . . . .  107
Check Finisher, paper jam/paper remains . . . .  107
591, 592, 593, 599/ 643, 645 (paper jam 
around Finisher) . . . . . . . . . . . . . . . . . . . . .  107
594, 597, 598/ 644, 646 (paper jam in Finisher)109
590 (paper jam in Finisher/Punch unit) . . . . . .  114
Check Inverter, paper jam  . . . . . . . . . . . . . .  116
Avoiding paper jams . . . . . . . . . . . . . . . . . . . . .  121
Dealing with unsatisfactory printing  . . . . . . . . . .  122
Staple jams – Finisher (optional accessory) . . . . .  124
Check Finisher, Staple Jam  . . . . . . . . . . . . . .  124
Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Appendix A – Display Panel Messages  . . . . . . . . 131
Appendix B – Menu system . . . . . . . . . . . . . . . . . 133
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . .  134
Print Page Count  . . . . . . . . . . . . . . . . . . . . .  134
Finisher Count . . . . . . . . . . . . . . . . . . . . . . .  134
Supplies Life  . . . . . . . . . . . . . . . . . . . . . . . .  135
Network  . . . . . . . . . . . . . . . . . . . . . . . . . . .  135
Paper Size in Tray  . . . . . . . . . . . . . . . . . . . .  136
System . . . . . . . . . . . . . . . . . . . . . . . . . . . .  136
Configuration example – monochrome 
pages printed . . . . . . . . . . . . . . . . . . . . . . .  137
Print Pages  . . . . . . . . . . . . . . . . . . . . . . . . . . .  138
Print Information example – demonstration page138
Print Secure Job . . . . . . . . . . . . . . . . . . . . . . . .  139
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  140
Tray Configuration . . . . . . . . . . . . . . . . . . . .  140
System Adjust . . . . . . . . . . . . . . . . . . . . . . .  144
Menus example 1 – Tray 1 transparencies . . . .  148
Menus example 2 – MP Tray paper size . . . . . .  149
Oki service centers . . . . . . . . . . . . . . . . . . . . . . . 150
Authorized Service Providers  . . . . . . . . . . . . . . .  150
Oki Data Contact Locations  . . . . . . . . . . . . . . . .  150
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NOTES, CAUTIONS AND WARNINGS!
NOTE
A note provides additional information to supplement the main 
text.
CAUTION!
A caution provides additional information which, if 
ignored, may result in equipment malfunction or 
damage.
WARNING!
A warning provides additional information which, if 
ignored, may result in a risk of personal injury.
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							C9850 User’s Guide> 8
INTRODUCTION
Congratulations on buying an Oki color printer. Your new printer is 
designed with advanced features to give you clear, vibrant color 
prints and crisp black and white pages at high speed on a range of 
print media for the office.
In addition, the EFI Fiery print control and job management 
functionality allows you to:
>manage or preview jobs in the print queue through either 
your web browser or software
>balance the workflow of networked devices
>manage color profiles
>save templates on the hard disk for faster processing and 
printing of jobs like Powerpoint presentations and 
double-sided documents
This user’s guide describes the C9850hn and C9850hdn, where h 
denoted hard disk installed, d denotes duplex unit installed, and n 
denotes networking capability.
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FEATURES
The following features are standard on all models:
>Up to 36 pages per minute in full color for fast printing of 
high impact color presentations and other documents
>Up to 40 pages per minute in black and white for fast and 
efficient printing of all general purpose documents not 
requiring color
>ProQ4800 Multilevel technology produces subtler tones and 
smoother gradations of color to lend photographic quality to 
your documents
>1200 x 1200 dpi (dots per inch) print resolution for high 
quality image production showing the finest detail
>Single Pass Color Digital LED technology for high speed 
processing of your printed pages
>10Base-T and 100Base-TX network connection lets you share 
this valuable resource among users on your office network
>Automatic two-sided (duplex) printing for economical use of 
paper and compact printing of larger documents (C9850hdn)
>Hard Disk Drive enables spooled and verified printing
>USB 2.0 interface
>PCL, PS, emulations and PDF Direct Printing 
>EFI Fiery controller and software
>Graphics Arts capability with full suite of EFI utilities including 
Spot-On and Hot Folder support
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							C9850 User’s Guide> 10
Additionally, the following optional features are available:
>Additional paper trays for loading a further 530 sheets at a 
time to minimize operator intervention, or different paper 
stocks for letterhead stationery, alternative paper sizes or 
other print media:
>2nd/3rd Tray (530 sheets each)
>High Capacity Feeder (HCF) (1590 sheets)
NOTE
Tray configurations are: Tray 1 only, Tray 1 + 2nd Tray, Tray 1 + 
2nd Tray + 3rd Tray, Tray 1 + HCF, Tray1 + 2nd Tray + HCF
>Duplex unit for the C9850hn
>Finisher for stapling or saddle stitching printer output
>Punch unit (to extend Finisher functionality)
ABOUT THIS GUIDE
NOTE
Images used in this manual may include optional features that your 
printer does not have installed. Also, they may omit features not 
essential to the description of a particular function.
This manual is your user’s guide (check the web site, 
my.okidata.com, for the most up-to-date version) for your printer 
and forms part of the overall user support listed below:
>Set-up Poster: for quick step by step visual setup of your 
printer.
This is a paper document that is packaged with the printer.
>Set-up guide: to describe how to unpack, connect and turn 
on your printer.
This is a paper document that is packaged with the printer.
>This User’s Guide: to help you to become familiar with your 
printer and make the best use of its many features. Also 
included are guidelines for troubleshooting and maintenance 
to ensure that it performs at its best.
>Additionally, information is provided for adding optional 
accessories as your printing needs evolve.
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