OKI C5800DN User Manual

							Installing upgrades> 101
ADJUSTING WINDOWS PRINTER DRIVERS
Once your new upgrade has been installed, you may need to 
update the Windows printer driver so that the additional features 
are available to your Windows applications.
Remember that if your printer is shared between users on 
different computers, the driver must be adjusted on each user’s 
machine.
The illustrations shown here are for Windows XP. Other Windows 
versions may appear slightly different, but the principles are the 
same.
If you have installed a memory upgrade it is not necessary to 
change the printer driver, and you can ignore this section.
If you have installed a duplex unit or hard disk, proceed as 
follows:
1.Open the Printers window 
(called “Printers and Faxes” in 
Windows XP) via the Start Menu 
or from the Windows Control 
Panel.
2.Right-click the printer icon for 
this printer, and choose 
Properties from the pop-up 
menu.
3.On the Device Options tab, 
check the box for the upgrade 
you have just installed.
4.Click OK to close the properties window, and then close 
the Printers window.
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							Clearing paper jams> 102
CLEARING PAPER JAMS
Provided that you follow the recommendations in this guide on 
the use of print media, and you keep the media in good condition 
prior to use, your printer should give years of reliable service. 
However, paper jams occasionally do occur, and this section 
explains how to clear them quickly and simply.
Jams can occur due to paper misfeeding from a paper tray or at 
any point on the paper path through the printer. When a jam 
occurs, the printer immediately stops, and the Alert LED on the 
Status Panel (together with the Status Monitor) informs you of 
the event. If printing multiple pages (or copies), do not assume 
that, having cleared an obvious sheet, others will not also be 
stopped somewhere along the path. These must also be removed 
in order to clear the jam fully and restore normal operation.
MAJOR PRINTER COMPONENTS AND PAPER PATH
1. Duplex unit (if fitted). 6. Operator panel.
2. Face-up stacker.7. Front cover.
3. Paper exit. 8. Paper tray.
4. Fuser unit9. Additional paper tray (if 
fitted)
5. Top cover.







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							Clearing paper jams> 103
PAPER SENSOR ERROR CODES
* (if fitted).
1.If a sheet is well advanced out of the top of the printer, 
simply grip it and pull gently to draw it fully out. If it does 
not remove easily, do not use excessive force. It can be 
removed from the rear later.
2.Press the cover release and open the printer’s top cover 
fully.
CODE #LOCATIONCODE #LOCATION
370 Duplex unit * 382 Paper exit
371Duplex unit *383Duplex unit *
372 Duplex unit * 390 MP Tray
373Duplex unit *391Paper Tray
380 Paper feed 392
2
nd Paper tray *
381Paper path400Paper size





 




WARNING!
If the printer has been powered on, the fuser will be hot. 
This area is clearly labelled. Do not touch.
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							Clearing paper jams> 104
3.Note the positions of the four cartridges.
It will be necessary to remove the four image drums to gain 
access to the paper path.
4.Holding it by its top centre, lift the cyan image drum, 
complete with its toner cartridge, up and out of the 
printer.
1
2
3
4
1. Cyan cartridge 2. Magenta cartridge
3. Yellow cartridge 4. Black cartridge
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							Clearing paper jams> 105
5.Put the cartridge down gently onto a piece of paper to 
prevent toner from marking your furniture and to avoid 
damaging the green drum surface.
6.Repeat this removal procedure for each of the remaining 
image drum units.
7.Look into the printer to check whether any sheets of paper 
are visible on any part of the belt unit.
• To remove a sheet with its leading edge at the front of 
the belt (1), carefully lift the sheet from the belt and 
pull it forwards into the internal drum cavity and 
withdraw the sheet.
CAUTION!
The green image drum surface at the base of the 
cartridge is very delicate and light sensitive. Do not 
touch it and do not expose it to normal room light for 
more than 5 minutes.
4
2 3
1
CAUTION!
Do not use any sharp or abrasive objects to separate 
sheets from the belt. This may damage the belt surface.
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							Clearing paper jams> 106
• To remove a sheet from the central area of the 
belt (2), carefully separate the sheet from the belt 
surface and withdraw the sheet.
• To remove a sheet just entering the fuser (3), separate 
the trailing edge of the sheet from the belt, push the 
fuser pressure release lever (4) towards the front and 
down to release the fuser’s grip on the sheet, and 
withdraw the sheet through the drum cavity area. 
Then allow the pressure release lever to rise again.
4
2 3
1
NOTE:
If the sheet is well advanced into the fuser (only a short 
length is still visible), do not attempt to pull it back. Follow the 
next step to remove it from the rear of the printer.
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							Clearing paper jams> 107
8.Starting with the cyan image drum unit nearest the fuser, 
replace the four image drums into the drum cavity, 
making sure to locate them in the correct order.
• Holding the complete assembly by its top centre, lower 
it into place in the printer, locating the pegs at each 
end into their slots in the sides of the printer cavity.
1
2
3
4
1. Cyan cartridge 2. Magenta cartridge
3. Yellow cartridge 4. Black cartridge
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							Clearing paper jams> 108
9.Lower the top cover but do not press down to latch it 
closed yet. This will protect the drums from excessive 
exposure to room lighting while you check the remaining 
areas for jammed sheets.
10.Open the rear exit tray (5) and check for a sheet of paper 
in the rear path area (6).
• Pull out any sheets found in this area.
• If the sheet is low down in this area and difficult to 
remove, it is probably still gripped by the fuser. In this 
case raise the top cover, reach around and press down 
on the fuser pressure release lever (4).
11.If you are not using the rear exit tray, close it once paper 
has been removed from this area.
6
5
4
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							Clearing paper jams> 109
12.Lift the front cover release and pull open the front cover.
13.Check inside the cover for sheets in this area and remove 
any that you find, then close the cover.
14.Pull out the paper tray and ensure that all paper is 
stacked properly, is undamaged, and that the paper 
guides are properly positioned against the edges of the 
paper stack. When satisfied, replace the tray.
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							Clearing paper jams> 110
15.Finally, close the top cover and press down firmly at both 
sides so that the cover latches closed.
When the jam has been cleared, if Jam Recovery is set to ON in 
the System Configuration Menu, the printer will attempt to 
reprint any pages lost due to paper jams.
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