OKI B4525 User Manual
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Maintenance 142 Code 50 - Server error Check the number of the parametred SMS or an error occured when data were configured. Printer errors Error messages If the printer has one of the problems described below, the signal On flashes red, and you can’t use your terminal temporarily. The corresponding message is displayed on the screen. Message Action CHANGE TONER TO CONFIRMReplace the toner cartridge. Proceed as indicated Replacing the toner cartridge, page -125. CHANGE DRUM TO CONFIRMReplace the drum cartridge. Proceed as indicated Replacing the drum cartridge, page -131. CANNOT READ CARD CHANGE WAY UPInsert your chip card in the other way up. CLOSE FRONT COVERClose the front cover of the printer. CLOSE PRINTER UPPER COVERClose the printer rear upper cover. TONER NEAR ENDThe toner cartridge is nearly worn out (10% capacity left). PAPER EMPTYInstall the paper tray. Fill the tray with paper in the required size. PAPER JAM INSIDEOpen the tray. Remove the jammed sheet. Downloaded From ManualsPrinter.com Manuals
143 Maintenance PAPER JAM EXTERNAL TRAYOpen the cover. Remove the jammed sheet from the print outlet. PAPER JAM INTERNAL TRAYOpen the cover. Remove the jammed sheet from between the tray and the fusing unit. PRINTER ERROR XXDisconnect and reconnect the terminal. If the problem persists, contact your supplier. PAPER SIZE ERRORCheck paper size (A4 / LETTER / ...). PAPER JAM UPPER RV MODULEPaper jam in top part of duplex module. Open the top access door of the module and remove the jammed sheet. PAPER JAM LOWER RV MODULEPaper jam in bottom part of duplex module. Open the bottom access door of the module and remove the jammed sheet. CHECK PAPER TYPEVerify that the paper type used complies with manufacturer data (refer to paragraph Characteristics, page -150). PAPER JAM INSIDEVerify the paper size of the duplex module and check that it corresponds effectively to manufacturer data (refer to paragraph Characteristics, page -150). Message Action Downloaded From ManualsPrinter.com Manuals
Maintenance 144 Printer paper jam Inside the printer +Use the following procedure to remove any sheets of paper jammed inside the printer. Caution - The fusing unit inside the printer can become very hot during operation. To avoid injury - do not touch. +Open the front cover of the printer. +Remove the toner/drum cartridge set from inside the printer. +Remove any jammed sheets. +Open the rear cover of the printer until locked behind lug A. +Remove any jammed sheets. +Reinstall the drum/toner cartridge set (refer to paragraph Replacing cartridges, page -125). +Correctly close the front and rear covers of the printer. A Downloaded From ManualsPrinter.com Manuals
145 Maintenance Paper jam at the feeders and trays The figures below show different types of paper jams you might experience when using your terminal. +Remove any stuck sheets as shown by the arrow depending on where the paper jam occurs. At the printer output stacker At the paper tray At the manual feed tray Downloaded From ManualsPrinter.com Manuals
Maintenance 146 Second cassette (option) 2 1 1 2 Downloaded From ManualsPrinter.com Manuals
147 Maintenance Scanner incidents Scanner paper jam When a paper jam occurs, the following message appears on the control panel screen REMOVE DOCUMENT. If jams often occur in a specific part of the unit, the latter needs to be checked, cleaned or repaired. +Open the scanner cover. +Remove the jammed paper (A) without tearing it. +Then, close the scanner cover. A Downloaded From ManualsPrinter.com Manuals
Maintenance 148 Miscellaneous incidents At switch-on nothing appears on screen Check that the power cable is plugged in, and check the power plug if necessary. The fax does not detect the presence of your inserted document. The message READY does not appear on the screen. At the start and during scanning, REMOVE DOCUMENT appears on the screen. Remove the document or press key . Check the thickness of the document (50 sheets of paper of 80 g/m 2). Iron out the sheets if needed. Help the sheets along. The fax machine does not receive any faxes Check that the telephone line cable is correctly plugged in and that there is a tone signal on the telephone line by means of the key. You receive a blank page Make a photocopy of a document; if it is correct then your fax is functioning normally. Call back the subscriber and have him resend the document. It was probably sent with the sheet inserted backwards. You cannot send a fax Check that the telephone line cable is correctly plugged in. Check the tone by pressing the key. Check the prefix is correctly programmed and used. Downloaded From ManualsPrinter.com Manuals
149 Maintenance Terminal packing and transportation Always use the original package when transporting the terminal. Failure to do so could void the warranty. +1 - Disconnect the terminal from the telephone network (depends on model) and the mains plug. +2 - Remove the connection lead to the telephone line (depends on model) and the mains lead, the document feeder tray, the printer output tray and the paper tray; pack in the original boxes. +3 - Put the terminal in a plastic bag and put it in its original box with all the original wedges. +4 - Add all documentation (printer documents and miscellaneous CD Roms (depending on model) in the box. +5 - Correctly close the box with tape. Downloaded From ManualsPrinter.com Manuals
Maintenance 150 Characteristics Device type: Office color fax machine, fast operation with all Group 3 devices according to ITU-T recommendations. Unit characteristics Dimensions:Width: 440 mm [17.32 in.] Depth: 460 mm (without duplex option) [18 in.] Height: 460 mm (without stackers and 500 sheets paper feed tray) [18 in.] Weight:14 kg [31 lbs.] Electric power supply:100-120 V - 50-60 Hz Power consumption (max. values):- standby mode: less than 15 W - wait mode: less than 75 W - operation: 580 W (during copy) (900 W peak) Operating temperature:- operation: +10°C to 35°C (50 to 95°F) with a maximum difference of 10°C per hour. - storage: +0°C to 40°C (32 to 104°F) with a maximum difference of 10°C per hour. Operating humidity:Operation or storage: 20% to 80% RH (without condensation) with a maximum difference of 20% per hour. Original document size:Width: 216 mm max. [8.5 in.] Height: 297 mm [11.69 in.] Thickness: 0.05 to 0.15 mm Document feeder:Max capacity : sheet stack height 3 mm (ie a normal capacity of 50 pages (80 g/m2) [20 lb.] Reception size: Letter and Legal:Letter size Legal size Reception paper:Plain paper (copier type (80 g/m2) [20 lb.] Paper tray capacity:250 pages max. (80 g/m2) [20 lb.] Second paper tray (option):Second paper tray: 500 pages (80 g/m2) [20 lb.] Transmission procedures:In accordance with UIT-T recommendations for group 3 copiers. Possible phone line connections:To all public switched telephone networks (or equivalent) Scanned image resolution:Scanner : 300 dpi Reading system:CIS optronics reading Print type:Laser printing process Printer resolution:600 x 600 dpi Communication rate:For group 3 : 33600/14400/12000/9600/7200/ 4800/2400 bps The effective transmission time for an Letter page ranges between a few seconds to approximately one minute (depending on line quality, modem bit rate, the amount of information on the original document and the resolution) (*).(*) Not taking into account the exchange initialization procedure. Internet : general characteristics- TCP/IP/PPP Protocols - Protocols SMTP/POP3/MIME protocols for electronic mail - V90Modem ( up to 56 kbps/s) Downloaded From ManualsPrinter.com Manuals
151 Maintenance File format: - Image : TIFF-F for black/white documents and JPEG for color documents - PDF : monochrome et color - PCL ® 6 Emulation (A) SG Script (PostScript® level 2 language emulation and PostScript® level 3 language emulation with configuration file)( B) Specifications may change for improvement without prior notice. A. PCL is a registered trademark by Hewlett Packard. B. PostScript is a registered trademark by Adobe Systems Incorporated. Downloaded From ManualsPrinter.com Manuals