OKI B4350n User Manual

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Every effort has been made to ensure that the information in this document is complete, 
accurate, and up-to-date. The manufacturer assume s no responsibility for the results of errors 
beyond its control. The manufacturer also can not guarantee that changes in software and 
equipment made by other manufacturers and referr ed to in this guide will not affect the 
applicability of the info rmation in it. Mention of software products manufactured by other 
companies does not necess arily constitute endorsement by the manufacturer.
While all reasonable efforts have been made to  make this document as accurate and helpful 
as possible, we make no warranty of any kind,  expressed or implied, as to the accuracy or 
completeness of the inform ation contained herein.
Copyright © 2004. All rights reserved.
Oki and OkiLAN are registered trademarks  of Oki Electric Industry Company, Ltd.
Energy Star is a trademark of the Unite d States Environmental Protection Agency.
Hewlett-Packard, HP, and LaserJet are regist ered trademarks of Hewlett-Packard Company.
Microsoft, MS-DOS and Windows are register ed trademarks of Microsoft Corporation.
Apple, Macintosh, Mac and Mac OS are regi stered trademarks of Apple Computer.
Other product names and brand names are regist ered trademarks or trademarks of their 
proprietors.
As an Energy Star Program Participan t, the manufacturer has determined 
that this product meets  the Energy Star guidelin es for energy efficiency.
This product complies with the requirem ents of the Council Directives 89/
336/EEC (EMC) and 73/23/EEC (LVD)  as amended where applicable on 
the approximation of the laws of  the member states relating to 
electromagnetic compatibility and low voltage.
59363001 Rev 1.0
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CONTENTS
Notes, Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . 7
Introduction  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Printer features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
About this manual  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Online usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Printing Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Abbreviations used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printer components  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Operator panels  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
B4100, B4250 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Operator panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
LED indicators  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power on LED (green)   . . . . . . . . . . . . . . . . . . . . . . . . . 16
Control button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the Printer Status Monitor   . . . . . . . . . . . . . . . . . 18
Printer Setup Tab   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Preferences Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Menu functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Changing the display language . . . . . . . . . . . . . . . . . . . . . 22
Printing menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
B4350, B4350n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Operator panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Panel elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Menu functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Information Menu  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Print menu  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Media Menu   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
System configuration menu   . . . . . . . . . . . . . . . . . . . . . 26
PCL emulation   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
PPR Emulation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
FX Emulation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Parallel menu   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
RS232C menu  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
USB menu  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Network menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
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Memory menu  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
System adjustment menu   . . . . . . . . . . . . . . . . . . . . . . . 31
Maintenance menu   . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Usage menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Changing the display language . . . . . . . . . . . . . . . . . . . . . 32
Printing menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Paper recommendations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Paper and envelope types . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Transparencies and adhesive labels  . . . . . . . . . . . . . . . . . . . . 35
Installing paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Face up and face down printing  . . . . . . . . . . . . . . . . . . . . . . . 37
Automatic feed sequence  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Printing envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Heavyweight paper or cardstock. . . . . . . . . . . . . . . . . . . . . . . 39
Paper feed, size and media setting  . . . . . . . . . . . . . . . . . . . . . 40
B4100, B4250 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Printing transparencies  . . . . . . . . . . . . . . . . . . . . . . . . . 40
B4350, B4350n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Paper feed selection   . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Paper size   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Media type and weight  . . . . . . . . . . . . . . . . . . . . . . . . . 43
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Printer drivers  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Windows operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Install the Status Monitor for B4100 and B4250 printers . 47
Installed options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Macintosh OS 9.1+ (PCL driver for B4350 only)  . . . . . . . . . 47
Install the Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Adding the Printer for USB. . . . . . . . . . . . . . . . . . . . . . . . 47
Macintosh OS X.1+ (PCL driver for B4350 only) . . . . . . . . . 48
Install the Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Adding the Printer for USB. . . . . . . . . . . . . . . . . . . . . . . . 48
Adding the Printer for a Network . . . . . . . . . . . . . . . . . . . 48
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Printer settings in Windows  . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Printing preferences in Windows applications  . . . . . . . . . 49
PCL emulation   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
PS emulation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
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Setting from Windows Control Panel . . . . . . . . . . . . . . . . 59
PCL emulation   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
PS emulation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Printer settings in Macintosh  . . . . . . . . . . . . . . . . . . . . . . . . . 65
Consumables and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 66
Consumable order details . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Toner cartridge life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
When to replace the toner cartridge  . . . . . . . . . . . . . . . . . . . . 67
B4100, B4250 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
B4350, B4350n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Replacing the toner cartridge  . . . . . . . . . . . . . . . . . . . . . . . . . 67
Image drum life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
When to replace the image drum  . . . . . . . . . . . . . . . . . . . . . . 69
B4100, B4250 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
B4350, B4350n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Replacing the image drum  . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Resetting the drum counter . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
B4100, B4250 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
B4350, B4350n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Generating a cleaning page . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
B4100, B4250 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Using the printer Status Monitor   . . . . . . . . . . . . . . . . . 71
Using the Control button   . . . . . . . . . . . . . . . . . . . . . . . 71
B4350, B4350n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Cleaning the LED array  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Status and error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
B4100, B4250 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
B4350, B4350n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Paper Jams  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Input jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Feed jam or exit jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Print quality problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Software problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Hardware problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Installing options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
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Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
General  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Overall dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Paper and tray information . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Notes/symbols/terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Index  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Oki contact details  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
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NOTES, CAUTIONS AND WARNINGS
NOTE
A note appears in this manual like this. A note provides additional 
information to supplement the main text which may help you to use and 
understand the product.
CAUTION!
A caution appears in this manual like this. A caution provides additional 
information which, if ignored, may result in equipment malfunction or 
damage.
WA R N I N G !
A warning appears in this manual like this. A warning provides additional 
information which, if ignored, may result in a risk of personal injury.
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							INTRODUCTION > 8
INTRODUCTION
Congratulations on purchasing this OKI monochrome page printer. 
Your new printer is designed with a range of advanced features to give 
you crisp black and white pages at high speed on a wide range of print 
media.
For your information, a summary of the main features of your printer is 
given below.
PRINTER FEATURES
> Four models to choose from: B4100, B4250, B4350, B4350n
> Memory:  (B4100) 8MB; (B4250, B4350, B4350n) 16MB
> High speed printing: 19 pages per minute (B4100); 23 pages per 
minute (B4250, B4350, B4350n)
> Resolution: 600 x1200 dpi
> Paper handling: 250 sheets; Single Sheet Manual Feed 
> Emulation: (B4100) GDI;  (B4250, B4350, B4350n) PCL6, 
PCL5, Epson FX, IBM ProPrinter
> Barcodes: embedded for SIDM emulations
Additionally, the following options are available for the B4250, B4350, 
and B4350n printers only:
> 10/100 BASE-TX Network Interface Card: to make the B4350 
network compatible
> 16MB; 32MB; 64MB, 128MB and 256MB RAM DIMM: to 
extend the main memory of your B4250, B4350 and B4350n 
printer and speed up the processing of large files
> RS232 Card: to provide serial interface capability for the B4250, 
B4350, and B4350n Note: cannot be combined with the Network 
Interface card.
> Second paper tray to increase your printer’s paper handling 
capacity by 500 sheets 
> PostScript level 3 DIMM: to add PostScript emulation to the 
B4350 and B4350n. 
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							ABOUT THIS MANUAL > 9
ABOUT THIS MANUAL
This manual is your user’s guide for your printer and forms part of the 
overall user support listed below:
> Quick Setup Guide: to describe how to unpack, connect and 
power up your printer.
> Software Installation Guide: to guide you through installing 
printer drivers and additional software.
> This User’s Guide: to help you to operate your printer and make 
the best use of its many features. Also included are guidelines for 
troubleshooting and maintenance to ensure that it performs at its 
best. Additionally, information is provided for adding optional 
accessories as your printing needs evolve.
> Installation Guides: accompany consumable items and optional 
accessories to describe how to install them.
> Online Help: online information associated with the printer driver 
software. See my okidata.com.
This manual has been written using more than one printer as a model and 
the illustrations/screenshots reflect this. What you see will be appropriate 
to the model you are using.
ONLINE USAGE
This manual is intended to be read on screen using an Adobe Acrobat 
Reader. Use the navigation and viewing tools provided in Acrobat.
You can access specific information in two ways:
> In the list of bookmarks down the left hand side of your screen, 
click on the topic of interest to jump to the required topic. (If the 
bookmarks are not available, use the Table of Contents.)
> In the list of bookmarks click on Index to jump to the Index. (If 
the bookmarks are not available, use the Table of Contents.) Find 
the term of interest in the alphabetically arranged index and click 
on the associated page number to jump to the page containing the 
subject.
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							ABOUT THIS MANUAL > 10
PRINTING PAGES
The whole manual, Individual pages, or sections may be printed. The 
procedure is:
1. From the toolbar, select [File], then [Print] (or press the Ctrl + P 
keys).
2. Choose which pages you wish to print:
(a) [All pages], for the entire manual.
(b) [Current page] for the page at which you are looking.
(c) [Pages from] and [to] for the range of pages you specify by 
entering their page numbers.
3. Click on [OK].
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