OKI B4350 User Manual

CONSUMABLES AND MAINTENANCE > 71
5. Return the printer on line by pressing the Online button.
GENERATING A CLEANING PAGE
If the printed page shows signs of fading, streaking or erratic marks, the 
problem may be cleared by generating a drum cleaning page as follows.
B4100, B4250
Using the printer Status Monitor
1. Start the Status Monitor for the printer.
2. Click on [Printer Setup] tab - [Printer Menu] button - [Test Print 
tab] - [Cleaning] button.
3. Open the manual feed tray and insert a sheet of...

CONSUMABLES AND MAINTENANCE > 72
3. Press the Menu button repeatedly until MAINTENANCE MENU 
is displayed, then press the Select button.
4. Press the Item button until CLEANING PAGE is displayed.
5. Press the Select button.
6. The printer grips the paper and prints a cleaning page.
7. Return the printer on line by pressing the Online button.
8. If subsequent printing appears faded or uneven, try replacing the 
toner cartridge.
CLEANING THE LED ARRAY
Clean the LED array whenever a new toner cartridge is...

TROUBLESHOOTING > 73
TROUBLESHOOTING
STATUS AND ERROR MESSAGES
Your printer has been designed to give you helpful status feedback not 
only during normal operation, but also if a printing problem occurs so that 
you can take appropriate corrective action.
B4100, B4250
Both status and error messages are displayed in your chosen language in 
the Status Monitor, error messages being accompanied by the appropriate 
flashing of the Error indicator. You can set the Status Monitor to pop up 
on your computer...

TROUBLESHOOTING > 74
PAPER JAMS
Provided that you follow the recommendations in this guide on use of 
print media, and you keep the media in good condition prior to use, your 
printer should give years of reliable service. However, paper jams 
occasionally do occur, and this section explains how to clear them quickly 
and simply.
Jams can occur due to paper misfeeding from a paper tray or at any point 
on the paper path through the printer. When a jam occurs, the printer 
immediately stops, and the...

TROUBLESHOOTING > 75
INPUT JAM
1. Remove the paper tray from the printer.
2. Remove any crumpled or folded paper.
3. Remove any paper from the underside of the printer.
4. Replace the paper tray. 
After successful removal of any damaged or misfed paper, the printer 
should continue printing.
FEED JAM OR EXIT JAM
1. Remove the tray and clear any misfed sheets as given above.
2. Open the top cover.
3. Carefully lift out the image drum, complete with the toner 
cartridge. Be careful not to touch or scratch...

TROUBLESHOOTING > 76
7. The printer will warm up and commence printing when ready. 
The page lost through the jam will normally be reprinted.
PRINT QUALITY PROBLEMS
Before consulting a service representative regarding a print quality 
problem, check the table below to see if there is a solution, or something 
you might have overlooked.
NOTE
If the edge of the jammed paper protrudes (or can be seen) from the exit, 
reinstall the image drum, close the top cover and switch the printer on. 
Remove the jammed...

TROUBLESHOOTING > 77
SOFTWARE PROBLEMS
Your software (operating environment, applications and printer drivers) 
controls the printing process. Make sure you have selected the right driver 
Vertical white 
streaking or faint 
areas on page.Toner is low and does not 
distribute properly, or the 
drum is worn out.Replace toner cartridge. Check drum and 
replace the drum, if necessary. Contact 
service.
LED array is dirty.Clean LED array.
Vertical black lines. Hardware problem. Contact service.
Fuzzy...

TROUBLESHOOTING > 78
for use with your printer. See your software documentation for more 
information.
HARDWARE PROBLEMS
SymptomProblemSolution
Printing is garbled. Incorrect driver is 
installed.Install an appropriate driver.
Printer’s output is 
below rated speed.Much of the printing 
delays will be caused by 
your application. 
Sometimes purely text 
documents will print 
slowly depending on the 
selected fonts and how 
they are transferred to the 
printer.For maximum speed, use text in your 
document...

TROUBLESHOOTING > 79
Printer is on but must 
warm up before a job 
is printed.Power Save mode is set 
on to conserve energy. 
The fuser must heat up 
before you can begin 
printing the next job.To eliminate warm up delay, change Power 
Save setting
SymptomProblemSolution
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INSTALLING OPTIONS > 80
INSTALLING OPTIONS
The following options are available for the B4250, B4350, and B4350n 
only, to extend the performance of these printer models:
> 10/100 BASE-TX Network Interface Card: to make the B4350 
network compatible
> 16MB, 32MB, 128MB, 256MB  RAM DIMM: to extend the main 
memory of your printer and speed up the processing of large files
> RS232 Board: to provide serial interface capability.  (Note: 
cannot be used with the Network Interface card.
> Second paper tray: to...