Nortel Norstar Modular Ics Telephone Feature Card Manual
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•••••••••••••••••••••••• ••••••••••••••••••••••••••••••••• Modular ICS Telephone Feature Card
Pa ge 1 This card shows the Business Series Ter minals buttons. The table below shows which buttons to use on the different types of Nortel Networks telephones. ²¡ßCancel²£¡ß Listen to music (provided by your office) through your telephone speaker when you are not on a call. ²¥âCheck what is programmed on any button. Use when labeling buttons. ²ààBriefly display the approximate length of your current or most recent call. ²ÝCancel²£ÝSend your calls to another telephone in your system. ²àÝPut a call on hold so that it can be picked up from any telephone in your system. The display shows a three-digit retr ieval code. To retrieve a parked call from a telephone, press an intercom button and dial the retrieval code. On the T7100/M7100 telephone, just lift the handset and dial the retr ieval code. ²àßAnswer any ringing telephone. Press ²àßand dial that telephone’s extension number. ²àÞAnswer a call that is ringing at another telephone in your pickup group. The external call that has been ringing longest is answered first. Button NameT7100, T7208, T7316M7100, M7208, M7310, M7324 Feature²Ä Hold³ú Vo l u m e C o n t r o lÃà Release¨¨ Telephone features Background Music Button Inquiry Call Duration Timer Call Forward Call Park Call Pickup - directed Call Pickup - group Buttons
Pag e 2 ²¡âÚ Answer the next call. If more than one call is waiting, priority is given to incoming external calls over callback, camped, or transferred calls. ²¡ÛRe-route a call to another telephone even if all its lines are busy. Press ²¡Û, then dial the extension number of the receiving telephone. ²ß¡Change the dialing filters on a line or telephone, or gain ext ernal access to your system. Dialing filters determine which numbers you can dial. Press ²ß¡and enter a password provided by your system coordinator to change your class of service. ²ÜEstablish a conference call between yourself and two other parties. 1. Make or answer the first call. 2. Put the first call on hold. 3. Make or answer the second call. 4. After the second call is connected, press ²Ü. 5. Press the line or intercom button of the first held call (not required on the T7100/ M7100 telephone). 6. Press ¨toend the conference call. To remove yourself from a conference permanently (unsupervised conference): Press ²àâ. The other two callers remain connected. (Some external lines may not support this feature. See your system coordinator.) To put a conference on hold: Press ³. The other two callers can still talk to each other. To split a conference: Press the line or intercom button of one caller to consult privately while the other caller is on hold.To re-establish the conference, press ²Ü. To disconnect one party: Press the line or intercom button of the caller you want to disconnect, then press ¨.Press the line or intercom button of theremaining caller to resume your conversation. To independently hold two calls: Press the line or intercom button of the first caller, then press ³. The second caller is automatically put on hold. To re-establish the conference, retrieve one call from hold, press ²Ü, then retrieve the second call from hold. ²¥àAdjust the contrast of your display. Press ²¥à, then press a number fromÚto á (depending on your telephone). Press ³to set your choice. ²¥¡ÛChoose one of three methods of dialing. 1. Press ²¥¡Û. 2. Press £to select the mode. 3. Press ³to store the mode. Standard Dial: Select a line, then dial the number. (Standard Dial is always available, even when another dialing mode is selected.) Call Queuing Camp-on Class of service password Conference Contrast adjustment Dialing modes
Pa ge 3 Automatic Dial: Dial the number without choosing a line button first. Your prime line is automatically selected for the call. Pre-Dial: Dial the number, then press a line button to place the call. Edit the number by pressing Ãbefore placing the call. ²¡ÞCancel²£¡ÞWhen you are not on a call prevent all incoming calls, except priority calls, from ringing at your telephone. When you are on a call, block an incoming priority call. ²¡âÛCancel²£¡âÛUse both the handset and speaker while you are on a call. To avoid electronic feedback, keep the handset away from the speaker during the call, and press ¨to hang up. ³Temporar ily suspend a call. To retrieve a held call, press the line button for the held call. (Press ³on the T7100/M7100 telephone.) Exclusive Hold ²àáor²³ Temporar ily suspend a call and prevent other telephones from picking it up. ²¥ÞâÚSelect Primary Language for the telephone display. ²¥ÞâÛ Select Alternate Language for the telephone display. ²¥ÞâÜ Select Alternate Language 2 for the telephone display. ²¥ÞâÝ Select Alternate Language 3 for the telephone display. ²ÞAutomatically redial the last external telephone number that you dialed. ²ßÝWith a line pool, telephones can share several lines for making calls. 1. Press ²ßÝ or an intercom button. 2. Enter a line pool access code. (See yoursystem coordinator for a list.) ²¡ÝCancel²£¡ÝSend calls arriving on an external line to another telephone outsideyour system. (Some external lines may not sup p ort this feature. See your system coordinator.) This feature is not available on the T7100/M7100 telephone. ²àÚGenerate a Link signalÜto access a PBX or other host exchange. ²¡â¡Generate a tone for as long as you holddown a button. This is used to communicate with devices like fax or answering machines. Long tones are in effect only for your current call. DoNot Disturb Group Listening Hold Language Choice Last Number Redial Line pools Line Redirection Link Long Tones
Pag e 4 ²ÚCancel²£Ú Send a message to another telephone within your system. To view and reply to your messages: 1. Press ²ßÞ. 2. Press ¥and£to view your message list. 3. Press âto call the person who left you the message. To erase a message: 1. Press ³while viewing a message. ²¥¡ÚChange the position of your line or hunt group buttons. 1. Press ²¥¡Ú. 2. Press the line button that you want to move. 3. Press the button that you want to move the line to. 4. Press ¨. The two buttons are exchanged. 5. Update the button label strip on your telephone. Line buttons cannot be exchanged with intercom,answer or Handsfree buttons. ²¡ÚáBlock the outgoing name and/or number on a per-call basis. 1. Press ²¡Úá. ²ßâand code (1 to 3) and zone (0 to 6) Make a page announcement through either the internal (code 1) or external (code 2) speakers, or both (code 3). Zone 0 pages all zones. Page announcements are programmed to timeout after a pre-selected amount of time which is set by your system coordinator. Internal page ²ßÚand zone (0 to 6) Make a page announcement to all, or to a specific group of telephones, through the telephone speakers. Zone 0 pages all zones. External page ²ßÛ Make a page announcement through an external loudspeaker system. Internal and external page ²ßÜand zone (0 to 6) Make a page announcement through both your telephone speakers and an external loudspeaker system. Zone 0 pages all zones. ²à¡Program in an external autodial sequence to insert a 1.5 second delayÝ. For pulse dialing: ¥also inserts a 1.5 second delay. ²ßáInterrupt a person who is on a call. A person on another call can press ²¡Þ(Do Not Disturb) to block priority calls. Messages Moving line buttons Name and number blocking Pag e Pause Priority
Pa ge 5 ²¡ÜChange the privacy setting for an external line. If a line normally has privacy, this permits another telephone that shares the line to join your call by selecting the line while you are using it. If a line normally has privacy disabled, this prevents another telephone that shares the line from joining your call by selecting the line while you are using it. The privacy setting is re-established once you end your call or when you enter the Privacy feature code again. ²ÛCancel²£ÛMonitor a busy or unanswered telephone, or a busy line pool within your system. Ring Again signals you to call back when the telephone or line pool becomes available. ²¥ßSelect a distinctive ring to help differentiate between your telephone and others nearby. 1. Press ²¥ß. 2. Enter the ring type number ( Úto Ý). 3. Press ³. ²¥¡âMake your telephone ring so that you can adjust the volume. You can also adjust the volume any time your telephone rings. ²¥áStore more than one autodial number or external carrier feature code on one memory button by inserting a break point ßbetween numbers or codes. The first press of the button dials the first number or code; the next press dials the next number or code. You can program up to four numbers or codes separated by break points. ²ßàSave a number to redial later. Enter the code while you are on a call that you have dialed to save the number. Enter the code when you are not on a call to redial the saved number. Show service schedules ²¡àâ Display the modes that have been turned on at a designated control set. Ringing service ²¡àÚCancel²£¡àÚ Turn on one of six schedules for alternative ringing/call answering arrangements from a designated control telephone. Restriction services ²¡àÛCancel²£¡àÛ Turn on one of six services for restrictions on particular lines or telephones from a designated control telephone. You will be required to enter a password. Routing services ²¡àÜCancel²£¡àÜ Turn on one of six services for routing on particular lines or telephones from a designated control telephone. You will be required to enter a password. Privacy Ring Again Ring type Ring volume Run/Stop Saved Number Redial Service Schedules
Pag e 6 ²â Dial an external telephone number using a two-digit code. There are two types of speed dial codes: system (01 to 70) and personal (71 to 94). System speed dial codes can be used from any display telephone in the system. They are assigned by your system coordinator. Personal speed dial codes are used exclusively at your telephone. To make a call using a speed dial code: 1. Press ²â. 2. Enter the two-digit code for the number (01 to 70 for system speed dial, 71 to 94 for personal speed dial). To program personal speed dial numbers: 1. Press ²¥Ý. 2. Enter a two-digit code from 71 to 94. 3. Specify the exte rnal line by pressing a line button, a line pool button, or the intercom button. If you don’t specify the external line, the system automatically chooses a line for the call. 4. Dial the telephone number you want to program (up to 24 digits). 5. Press ³. 6. Record the code and number you have just programmed. You cannot program personal speed dial numbers while someone else is programming your system. ²¡âßCancel²£¡âßChange the first line of the display to the current time and date. ²¡âÜBriefly display the time and date while you are on a call. ²àâSend a call to another telephone within your system, or to an external telephone. You may not be able to transfer a call on an external line to an external telephone, depending on the capabilities of the lines. 1. Make or answer a call. 2. Press ²àâ. 3. Call the person you want to transfer the call to. 4. Stay on the line if you wish to speak to the person first. 5. Press ¨to complete the transfer. If an external call is transferred to a busy internal or network extension, or is not answered after a few rings, the call automatically rings you back. ²¡ââAnswer an external call that is ringing on a line that has been placed into a Ringing Service schedule from any telephone in your system. This feature does not work for a private line. ²ßßMake a voice announcement or begin a conversation through the speaker of another telephone without first making the other telephone ring. Speed Dial Static time and date Time Transfer Trunk Answer Voice call
Pag e 7 ²¡¡Cancel²£¡¡Prevent your telephone from receiving voice calls. Do Not Disturb ( ²¡Þ)also prevents your telephone from receiving voice calls. ²¡âÝProgram in an external autodial number to cause the system to wait to receive dial tone àfrom another system before proceeding with the dialing sequence. The following features are available only if you subscribe to Call Display services from your local telephone company. ²¡ÚÞCancel²£¡ÚÞHave the system automatically delete the oldest log item from a full Call Log, so that a new log item can be stored. ²¡ÚÚDisplay the name, number or line name of a r inging or held call. Press£to move through the information displays. ²¡ÚÛCall Log displays use the following special characters: 1(underline) identifies a new itemøidentifies answered calls¤identifies long distance calls/identifies that the information has been shor tened To view your Call Log: 1. Press ¥to view old items. Press £to view new items. Press âto return to the last viewed item. 2. Press £and¥to move through your items. 3. Press Ãto view more information on an item. To erase a Call Log entry: 1. Press ³while viewing an item. To return a call from your Call Log: 1. Display the desired number on your telephone. 2. Edit the number, if required.You can add numbers for long distance dialing or line pool access or remove numbers using Ã. 3. Press a line button. 4. Lift the handset. ²¥¡ÝSelect the type of calls that will automatically be stored in your Call Log. Press£ to see the next setting. Press³to select the displayed setting. ²¥¡ÞProgram a four-digit password for your Call Log. To remove a forgotten password, see your system coordinator. ²¡ÚÜStore caller information for your current call in your Call Log. Vo i c e c a l l deny Wait for dial tone Call Display Services Autobumping Call Information Call Log Call Log options Call Log password Logit Meridian and Norstar are trademarks of Nortel Networks. P0941569 Issue 01 Printed in Canada